Email marketing is dead long live email marketing file2 @SteveLoates #QBConnect In order to receive...

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Steve Loates, AIS Solutions/Kninja, Business Development Email marketing is deadlong live email marketing 12/6/17 #QBConnect | WiFi: QBConnect Password: Connect2017

Transcript of Email marketing is dead long live email marketing file2 @SteveLoates #QBConnect In order to receive...

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Steve Loates, AIS Solutions/Kninja, Business Development

Email marketing is dead……long live email marketing

12/6/17

#QBConnect | WiFi: QBConnect Password: Connect2017

Page 2: Email marketing is dead long live email marketing file2 @SteveLoates #QBConnect In order to receive CPD credit –Be sure to sign in or scan your badge for this session –You must

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In order to receive CPD credit– Be sure to sign in or scan your badge for this session

– You must stay in the session for the duration of the training

– This session is eligible for 1 hour of CPD credit

– CPD certificates are emailed directly to you within 4 weeks of the conference date to the same email address you used to register

CPD Process

CPD credit administered

in coordination with

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Take a few moments to Connect with your neighbor

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Co-owner: AIS Solutions

Bookkeeping & QB Training Firm2016 Canadian Bookkeeping Firm of the Year (IPBC)2017 Global “Firm of the Future” (Intuit)

Co-Founder: Kninja Knetwork

Online CommunityAn education, training and support community for Bookkeepers

About today’s speaker

Steve Loates

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What is email marketing?

Why email marketing is not dead

Benefits of email marketing

Keys to success in 2018

How to measure success

Tools of the trade

Summary and Q & A

Agenda

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Section Break

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Email marketing is the act of sending a commercial message, typically to a group of people, using email.

What is email marketing?

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It is the use of email to create your tribe

– Develop relationships

– Build loyalty and trust

– Grow brand awareness

– Promote and sell products and services

What is email marketing?

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The reports of my death have been greatly exaggerated.

- Mark Twain

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Email marketing does work

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28% more emails sent in 2016 than 2015

2017 expected to be up another 20% over 2016

Majority use email including 74% of teenagers

Unlike social media email reaches its audience

The facts

KEY TAKEAWAY: Email marketing

should be the core of your digital

marketing strategy – it is the glue that

holds everything else together

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Not all good news

• People complain they get too many irrelevant emails

• Sometimes difficult to keep finding good content

• Spam filters greatly improved – but not perfect

• Challenges of the CASL (Anti Spam Law)

The facts

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You can personalize your marketing

You can reduce your marketing costs

You can generate more leads

You can shorten your sales cycle

You can save time - automation

You own the list – build raving fans

Why keep using email marketing

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WHAT YOU MUST DO

Must get permission (Express not implied)

Every email must include

• Unsubscribe link

• Name and address of sender

Canadian Anti-Spam Legislation (CASL)

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Never stop building your list

Send information of value and relevance to your audience

Always personalize and segment wherever possible

Clean your email list regularly

Get your email opened - always be mobile friendly

Play the long game – no one is a mind reader

Test and measure

Keys to success

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Never stop building your list

Ask them to sign up everywhere

Facebook page

Lead magnets on website – popups, headers, etc

Link in your email signature

Move your direct mail list to paperless

Building your list

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Clean your email list regularly

More email bounces = lower deliverability

# Of contacts - quality over quantity every time

Keeping your list clean

www.briteverify.com

www.strikeiron.com

www.verifalia.com

KEY TAKEAWAY: Bounces impact

the sender reputation.

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Treat their inbox as if it was yours

Send your emails twice

Be memorable – humour and personality

Experiment with subject lines

Getting your email opened

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Consistent communication - helps you stay top of mind

Building loyalty and trust through content

Promote your services

Doesn’t need to be a complex design (templates)

Deliver content via a newsletter

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Open rate

Unsubscribes

Clicks and shares

Clicked links

Conversions

Metrics to measure

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MailChimp

Constant Contact

Aweber

Get Response

Mad Mimi

My Emma

Tools of the trade

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DO NOT email large attachments as part of campaign

DO NOT use open URL links or URL shorteners

DO use hyperlinks – “view information here”

DO NOT include same link more than once per email

DO add “unsubscribe” link to top of email

DO ask to be added as a contact (whitelisted)

Tips to improve email deliverability

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Email marketing is not dead

Always be building your list

Keep your list clean

Test and measure

Pick the right tool

Summary

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Questions?

[email protected]

Follow Me on Twitter @SteveLoates

Connect with me on LinkedIn

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