Elluminating Moments: Enhancing Student Learning & Engagement with Webconferencing in Online...

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Top Ten Habits of Highly Effective Elluminate LIVE! Moderators

Elluminating Moments: Enhancing Student Learning & Engagement with Webconferencing in Online Only & Blended Learning EnvironmentsNortheast CenterAcademic Support Team Presenters: Dr. Lisa DAdamo-Weinstein, DirectorSarah Spence-Staulters, Learning Coach, Class of 2009CDL Conference April 2010

Elluminating Moments: Enhancing Student Learning & Engagement with Webconferencing in OnlineOnly & Blended Learning EnvironmentsPresented by Lisa D'Adamo-Weinstein, Sarah Spence-Staulters, Kate StocktonAt the Northeast Center of Empire State College, we are experimenting with the Elluminate webconferencingtool when offering Academic Support workshops and some study group sessions of Communication and Self-Expression in the Digital Age. We see Elluminate (or any other webconferencing tool) as a means of expandingthe outreach of our academic support services and enhancing learner engagement. Among many anticipatedbenefits to learners, we have additionally found that students in the online sessions feeling more comfortableduring discussions and on-site students who were initially nervous about technology say they were moreconfident and interested in trying sessions online after engaging in the online session in a face-to-face location.Participants in our session will learn about: how we use Elluminate (including seeing recordings of some of the sessions), about the mistakes and wont do that again moments, the best practices we have researched/developed, and the unexpected benefits to students unearthed while engaging in these various learning environments.1

AgendaIntroductions What are we doing?Samples from workshops Samples from study groups Sample of a writing sessionBenefits to StudentsLessons Learned & Best PracticesQ&A


If not, would you?Shawn: I think it is a good program for communication and presentationHave you?How?


We arent the only onesMeetingsNEC Office of Academic ReviewOutreach & RecruitmentMentorsLibraryOthers

This presentation will only focus on our experiences.

How are we using Elluminate?

Online Only & Blended

Academic Support Workshops Study Group SessionsOne-On-One @ a Distance

WorkshopsF-2-F & Online

How to Participate in the NEC Academic Support & Student Services Elluminate Web Conferencing Room First time users will need to follow online instructions carefully and download a JAVA script. This will happen on each computer that you use to access the room for the first time, and it can take 5-10 minutes to complete.

All users follow this link to access the site: https://sas.elluminate.com/m.jnlp?sid=2008175&password=M.D6A048778D50BF84EDAD9DFB8B8C59 The following pages are simplified directions for how to navigate in the Elluminate environment. Additionally, Elluminate provides excellent online training materials accessible at www.elluminate.com/training.

This webconferencing room provides you with live and archived access to presentations given by the Office of Academic Support at the Northeast Center. You can participate in the environment in 3 ways an observer/listener, a text participant, or an audio participant.

You do not need special equipment to participate UNLESS you want to participate by being able to speak. If you want to speak as part of your participation, you will have to have a headset and microphone. If you do not have a headset and microphone, you will still be able to listen to the presentation and to type in your questions and comments in the CHAT box. If you do want to participate by speaking, then you will need to purchase a headset. Most stores that sell electronics will have a set for about $15-$20.

Due to prohibitive costs, we are not supporting telephone connections at this time.

Academic Support @ NEC


Where the content of the presentation/classwill appearFollow link to access NEC Academic Support & Student Services Elluminate Web conferencing Room: https://sas.elluminate.com/m.jnlp?sid=2008175&password=M.D6A048778D50BF84EDAD9DFB8B8

CHATSpace to type in comments, ask questions, etc.PARTICIPANTSWhere the participants will be listed.

Menu/Tool Bar - Roll your cursor over each icon to see what it does see next page for detailed view

AUDIO - Adjust volume for receiving (everyone) & for transmitting audio (only if you have a headset). If you have a headset, push TALK when you want to speak.


Benefits to Students: WorkshopsStudents become familiar with multiple faces of Academic SupportEach workshop topic is presented as a piece of the academic success puzzleStudents who attend feel more comfortable initiating individual appointmentsStudents gain confidence in using technology


Study Groups

Es: lol! This is fun, but I like the interaction of a "real" class tooRitch: This is the best way to do class that I have ever seenDianae: My joker son has already embraced Elluminate. He offered me 10 bucks to turn on my webcam and use a puppet to express myself.

Ritch: okay, not finding the text box, can someone let me know how to do that while Lisa cleans up the page? sorry I missed thatMelanie: Rich the text box is the A with the lines in it next to the box we all just wrote in click on the box in the upper left with the A on line paperRitch: Got it! Thanks!Jessica: on the left of the text box there is an a then an a with line you click on that and then click a spot on the page

Study GroupsChristine: I love taking the online courses (in Elluminate)Jess: if only i could be working out an doing this all at once


Benefits to Students:Study GroupsIncreases range of student interaction. Easier to regulate talk time. Students participate from a comfortable space instead of physical classroom space. Access in spite of weather and health issues.Session recording available for review/absence.


Working One-On-One @ a Distance

Benefits to Students:One-on-OneProvides convenient options for students who are juggling busy schedulesImproves opportunities for students to gain familiarity with technologyIncreases the number of students who can access academic supportRecorded sessions can be viewed at any timeJosh: i thought it was really cool. i never did anything like this before

Diane: By the way, I did just do ajob that would have overwhelmed me had I not taken your class. I was hired to moderate a webinar. Those two sessions in Elluminate had really prepared me for what I was getting into. We had bases in Albany, Schenectady, Boston, and somewhere in England (and attendees from around the globe). You shouldknow we hadleast half a dozen tech/support people involved. You do an amazing job keeping it together in the virtual classroom!Unexpected Benefits to Students

Lessons We Have Learned & Best Practices

Lessons We Have LearnedPREPARATIONAllow sufficient time for setup and breakdown

PEOPLELevel the playing field everyone meets in ElluminateAllow everyone time to play with the featuresKeep everyone engaged no matter how they accessPlan regular times to check for drop outs

TECHNOLOGYKeep your Java updated!Maximize simultaneous talkers to 6 for audio clarityKeep slides simple, animation wont work in the whiteboardBe on your toes and ready to troubleshoot

Top Ten Habits of Highly Effective Elluminate LIVE! ModeratorsMake sure your participants have a great learning experience!*The following information has been adapted directly from the Elluminate website at: http://www.elluminate.com/whitepapers/Top-Ten-Habits-of-Highly-Effective-Elluminate-Moderators.pdf

Top Ten Habits of Highly Effective ModeratorsPractice, practice, practiceFacilitate student orientation to the technologyEngage participantsCheck frequently for understandingPrepare content ahead of time

Top Ten Habits of Highly Effective Moderators6. Have a producer in your session7. Smile and your participants will smile with you8. Record the session9. Run the audio wizard as soon as you join the session10. Join the session early

Opening New Windows of Learning with ElluminateOne-on-one and group meetings with studentsA convenient way to communicate with all members of the Academic Support TeamMultiple workshops/tutoring sessions at the same time