Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH...

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Elliptical Road, Diliman, Quezon City Telephone Number 273-2474 to 78 Website: www.da.gov.ph

Transcript of Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH...

Page 1: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Elliptical Road, Diliman, Quezon City

Telephone Number 273-2474 to 78

Website: www.da.gov.ph

Page 2: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

FUNCTIONS

The Department of Agriculture – is responsible for the promotion of agricultural development by providing the policy framework, public investments, and support services needed for domestic and export-oriented business enterprises. It is the primary concern of the Department to improve farm income and generate work opportunities for farmers, fishermen and other rural workers. It shall encourage people’s participation in agricultural development through sectoral representation in agricultural policy making bodies so that the policies, plans and programs of the Department are formulated and executed to satisfy their needs. The DA Office Proper is primarily responsible for the planning formulation, execution, regulation and monitoring of programs and activities relating to agriculture, food production and supply. It Promulgates and enforces all laws, rules and regulations governing the conservation and proper utilization of agricultural and fishery resources. FRONTLINE SERVICES AND/OR REGULATORY FUNCTIONS SUCH AS ISSUANCE OF PERMITS, LICENSES, CERTIFICATIONS AND OTHER RELATED ACTIVITIES ARE BEING PROVIDED AND IMPLEMENTED BY CONCERNED BUREAUS AND REGIONAL FIELD UNITS UNDER THE DEPARTMENT OF AGRICULTURE.

Page 3: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

CITIZEN’S CHARTER

Department of Agriculture Office of the Secretary

I

II

III

IV

V

VI

VII

Mandate

Vision

Mission

Performance / Service Pledge

Feedback Mechanism

Frontline Services Agribusiness Development Center

Organizational Structure The DA-OSEC Ten (10) Services and Its Functions

Directory of Key Officials

Table of Contents

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Mandate

The Department is the government agency responsible for the promotion of agricultural development by providing the policy framework, public investments, and support services needed for domestic and export-oriented business enterprises.

In the fulfillment of this mandate, it shall be the primary concern of the Department to improve farm income and generate work opportunities for farmers, fishermen and other rural workers. It shall encourage people’s participation in agricultural development through sectoral representation in agricultural policy-making bodies so that the policies, plans and programs of the Department are formulated and executed to satisfy their needs.

It shall also use a bottom-up self-reliant farm system approach that will emphasize social justice, equity, productivity and sustainability in the use of agricultural resources.

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Vision

The Department’s vision is a competitive, sustainable, and technology-based agriculture and fishery sector, driven by productive and progressive farmers and fisherfolk, supported by efficient value chains and well integrated in the domestic and international markets contributing to inclusive growth and poverty reduction.

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Performance / Service Pledge We, the officials and employees of the Department of Agriculture – Office of the Secretary with the guidance of God Almighty

DO HEREBY PLEDGE TO:

S E R

V

I C E

ERVE PROMPTLY, EFFICIENTLY, COURTEOUSLY, JUSTLY AND WITH NO IMPARTIALITY FROM MONDAYS TO FRIDAYS STARTING AT 8:00 am TO 6:00 PM.

NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713

ESPONSIVE TO THE NEEDS OF THE FARMERS, FISHERFOLK, STAKEHOLDERS AS WELL AS THE TRANSACTING PUBLIC

ALUE EVERY CITIZEN’S COMMENTS, SUGGESTIONS AND NEEDS ESPECIALLY THE POOR, THE UNDERPRIVILEGED AND THOSE WITH SPECIAL NEEDS SUCH AS THE DISABLED AND THE ELDERLY.

NITIATE IMMEDIATE ACTION IN RENDERING TECHNICAL AND SUPPPORT ASSISTANCE TO CLIENTELES.

OMMITTED TO SERVE THE PUBLIC WITH INTEGRITY AND DEDICATION

NSURE THE PUBLIC WITH ACCURATE INFORMATION THOUGH 24/7 ACCESS ON DA’S POLICIES, PROGRAMS, ACTIVITIES THROUGH DA WEBSITE: www.da.gov.ph.

ALL THESE WE PLEDGE BECAUSE YOU ARE OUR PRIORITY

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Feedback Mechanism

The Department of Agriculture would want to be of better service to YOU. PLEASE LET US KNOW HOW WE HAVE SERVED YOU BY PROVIDING US FEEDBACK

THROUGH THE FOLLOWING:

Accomplish our Feedback Form available at the DA Lobby and place it in the Drop Box located at the DA Lobby.

Visit our site at www.da.gov.ph OR

Talk to our designated BILIS AKSYON officers

MS. JEAN R. CALDINOOIC – Chief, Personnel Division

MS. BELLA H. ARTIEDA Supervising Administrative Officer

Personnel Division, Ground Floor, Rm. 103 , DA-OSEC Bldg.

THANK YOU for your cooperation!

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Sample Form

PUBLIC ASSISTANCE COUNTER Client Feedback Form

Date: __________ Name of Client: _________________________________________ Business Address: _________________________________________ Purpose of Visit to DA: _________________________________________ Please check appropriate number denoting your level of satisfaction rendered by the Officer of the Day of the PUBLIC ASSISTANCE COUNTER (PAC).

Customer Satisfaction Scale

Low High 1 2 3 4

1. Courtesy 2. Enthusiasm to serve or help Remarks ________________________________________________ ________________________________________________ ________________________________________________

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Page 10: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Frontline Services

OFFICE OF THE SECRETARY (OSEC) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Receiving of documents addressed to the Secretary of Agriculture

Farmers / Fisherfolks and other stakeholder

NONE NONE Length of time depends on the information / assistance needed by

clients

Ferdinand V. Songco Nanie L. Palabay

Assistance to clients to track documents pertaining to their

requests / proposals

Farmers / Fisherfolks and other stakeholder

NONE NONE Nanie L. Palabay

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Frontline Services

AGRIBUSINESS MARKETING ASSISTANCE SERVICE (AMAS) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Responding to inquiries on buyers and suppliers of agri-fishery products

Farmers / Fisherfolks NONE

Visit the office to discuss concern with available

staff of the division

30 mins. Ronaldo Caddarao

Marilyn Ramilo Milagros Locquiao

Luzviminda Tolentino Cristine Baldelomar

Lary Nel Abao

Provision of Information (directory of buyers and producers, trade data,

investment opportunities and other related agribusiness and market

information)

Stakeholders NONE

Initial interview with the clients to get the purpose of visit /

information needed; client is referred to the

concerned division / person

30 mins.

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Frontline Services

AGRICULTURE & FISHERIES INFORMATION DIVISION (AFID) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Coordination and facilitation of DA officials' media interviews with local,

national, and international media organizations

Media organizations NONE Client Feedback Form Depends on clients'

request

Solita S. Onquit (Press Office)

Adora D. Rodriguez Cheryl C. Suarez

Assistance on researches on agriculture & fisheries information and technologies and other agri-

related issues

Students, LGU officials, and general public

NONE Client Feedback Form 5 mins. or it depends on

the clients' needs

Ma. Lourdes F. Adap Emelina S. Molina Rubini C. Militar

Dominique G. Romen Abigail E. Altoveros

Charging-in and out of selected library materials

Students, LGU officials, and general public

NONE Client Feedback Form 5 mins.

Ma. Lourdes F. Adap Emelina S. Molina Rubini C. Militar

Dominique G. Romen Abigail E. Altoveros

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Frontline Services

PERSONNEL DIVISION SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Preparation/Issuance of Service Record

Active / Inactive employees NONE Request Form 5 mins. (simple)

30 mins. (complex) Rogelio A. Pagtakhan

Bella H. Artieda

Preparation/Issuance of Certificate of Employment

Active / Inactive employees NONE Request Form 5 mins. Rowena O. Galarrita Rogelio A. Pagtakhan

Preparation/Issuance of Travel Authority

(Personal in Nature)

DA Officials & Employees including Bureaus, RFOs and Attached Agencies

NONE

Request Letter & Approved Leave of

Absence

5 mins. Bella H. Artieda

Attending to walk-in job applicants for possible employment

Job Seekers NONE

REQUIRED DOCUMENTS FOR JOB APPLICATION: • Application Letter indicating what position applying for • Personal Data Sheet (PDS-CSC Form 212) • Diploma & Transcript of Records (TOR)** -Bachelor’s Degree, Masteral, Doctoral • Authenticated CSC Eligibility • Other forms of Eligibility (Licensure Exam, Board, Bar) • Certificate of Training, Seminars attended • Service Record / Certificate of Employment • IPCR: Jan.-June 2015 & July-Dec 2015 (For Gov’t employees) • Copy of Special Order for designations as manager or supervisor or Certification that an applicant is performing managerial / supervisory functions ( for applicants applying for Division Chief/Supervisory Level )

10 mins. Roxanne P. Lizardo Jessamin B. Aranas Romelia A. Ufemia

Page 14: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Frontline Services

PERSONNEL DIVISION SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Responding to Students' request for "On the Job Training" / referral to

appropriate office

College students NONE Approved letter signed

by college dean 30 mins. Elena S. Garrido

Assistance to College Students in the conduct of their Research Studies as

part of the requirements of their Thesis Writing Subject

College students NONE Letter of Request

One(1) week after submission of survey

materials from DA-OSEC Division

Jessamin B. Aranas

Employment Verification Walk-in Bank Representatives & Other

Stakeholders NONE

Consent Form of Employee/Official

5 mins. Roxanne P. Lizardo

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Frontline Services

HUMAN RESOURCE DEVELOPMENT DIVISION (HRDD) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Preparation and Processing of Nomination documents

OSEC, Bureaus, Attached Agencies and Corporations, RFOs (Nominees)

NONE Nomination Paper

8 Working Hours from receipt

Ma. Asuncion B. Sotto Anchita E. Latorena

Agustin M. Manganip Jr.

Preparation and Processing of Travel Authority request ( degree / non

degree, meeting, conference, mission, study visit etc.)

OSEC, Bureaus, Attached Agencies and Corporations, RFOs

NONE Officials Travel Authority

Ma. Asuncion B. Sotto Anchita E. Latorena

Agustin M. Manganip Jr. John Rommel C. Lopez

Archester A. Lising

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Frontline Services

RECORDS DIVISION SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Releasing of approved / signed ASA, NCA, Travel Orders and other acted

communications

DA - RFOs, Bureaus, Attached Agencies / Corporations and general public

NONE

For DA-RFOs forms on Records Division courier

service

5 mins. after receipt ( depending upon the availability of courier

services / Liason Officer )

Lourdes B. Plechas Conchita C. Brosas Bernabe L. Taluban Jhonalyn R. Moya

Disseminate, DA issuances (internal & external)

DA-OSEC Employees / RFOs, Bureaus, Attached Agencies / Corporations and

general public

NONE

Distribution list, Delivery Receipt, Forms

of Courier services

10 mins. after received ( in one issuance only )

Marilou A. Castillo Florence Q. Dela Vega

Irene S. San Jose Bernabe L. Taluban Jhonalyn R. Moya

Releasing of acted documents of different programs / projects of DA Farm to Market Road, Agricultural

Credit Enhancement Fund, Rice Program, Corn Program, HVCD

Program, PRDP, Fisheries Program, Livestock Program, NOAB, NOAP,

PAMANA

DA-RFOs, Bureaus, Attached Agencies / Corporation, LGU's, House of

Representative, Senate, Farmers, NGO's State College & Universities

NONE

DA Courier forms ( for RFOs LGU's, NGO's,

State College & University)

10 mins. after received

Lourdes B. Plechas Conchita C. Brosas Bernabe L. Taluban

Irene S. San Jose Florence Q. Dela Vega

Releasing of approved BFAR Fisheries Loan Agreement, BFAR Cases

BFAR, Private Offices / Person NONE Delivery Receipt Forms 30 mins. after receipt

Lourdes B. Plechas Bernabe L. Taluban Jhonalyn R. Moya

Provision of Service Information requirements (Previous Records)

Top Management, DA Action Officers, General public

NONE 20 mins. after the request (provided with detailed / complete information )

Lourdes B. Plechas Conchita C. Brosas Bernabe L. Taluban Marilou A. Castillo

Danny F. Llanes Jhonalyn R. Moya

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Frontline Services

GENERAL SERVICES DIVISION - PROPERTY & SUPPLY SECTION (INVENTORY) GENERAL SERVICES DIVISION - DISPOSAL (Through Public Bidding)

SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Preparation of Inventory & Inspection Report of Unserviceable Property

(IIRUP) Public bidders NONE

Approved IIRUP Report, COA Technical Review

Report, Waste Material Report

19 days (per approved Appraisal Reports by COA-

TAS)

Delia A. Ladera Kenneth D. Faalam

Constantino C. Acosta Jr Jalil C. Mangontra

Recommendation to the Secretary for the approval of Disposal program

Public bidders NONE

Forwarding to the approved IIRUP to COA for technical review inspection

and final appraisal Public bidders NONE

Conduct of Public bidding Public bidders NONE

GENERAL SERVICES DIVISION - DISPOSAL (Through Transfer Without Cost) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Submission of request to the owning agency

Public schools, LGU's & other government institutions

NONE

Letter request duly signed by the Head

Officer, For LGU - must attach Barangay Resolution

Depends on the availability of the

requested equipment

Delia A. Ladera Kenneth D. Faalam

Rosaniña C. Talabucon Constantino C. Acosta Jr

Jalil C. Mangontra

Preparation of the Invoice Receipt for Property (IRP) and approval

Issuance of equipment

Page 18: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Frontline Services

GENERAL SERVICES DIVISION - CASHIER SECTION SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Preparation/Issuance of LDDAP-ADA and Checks

Outside Suppliers/Employees NONE LDDAP-ADA/Check 15 mins. Susan L. Del Rosario Eunice F. Biblanias

Releasing of Checks Outside Suppliers/Employees NONE Checks 5 mins. Ma. Thelma H. Tayco

Signing of Disbursement Voucher Issuance of Official Receipt of

Suppliers

Outside Suppliers/Employees NONE Disbursement Voucher 10 mins. Ma. Thelma H. Tayco

Provision Of Information re: LDDAP-ADA/Check if deposited to

respective account

Outside Suppliers/Employees NONE LDDAP-ADA/Check 5 mins. Susan L. Del Rosario Eunice F. Biblanias

Issuance of Offcial Receipt for various collections

Outside Suppliers/Employees NONE Official Receipt 5 mins. Eunice F. Biblanias

Page 19: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Frontline Services

PROCUREMENT DIVISION SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

For Public Bidding: Issuance of Bid Documents

Prospective Bidders

Following GPPB

Resolution for rates

of Bid document

s

Bid Documents 30 mins. per bids

requirement Lourdes Bonifacio

For Alternative Mode (Small Value Procurement and Shopping): Procurement of requirement

DA-OSEC NONE

Approved Procurement Request Action Slip and supporting documents;

PhilGEPS Postingl Abstract of Bids;

Checklist of Requirement and

Resolution regarding recommendation of BAC

65 calendar days per requirement

Lourdes Bonifacio

Issuance of Request for Quotation (RFQ);

Mechanical act of receiving RFQs

DA-OSEC or prospectibe bidders NONE Request for Quotation

(RFQ) within 7 days posting period on PhilGEPS

Preparation and issuance of contracts and replies to inquiries concerning the

conducted bidding

Winning Bidders and interested parties NONE

Contract, Purchase Orders / Work Orders,

Resolution and Letter of advise to Bidders

1 hour and 45 mins. per requirement

Lourdes Bonifacio Edithalyn Dantes

Responding to phone-in inquiries and walk-in bidders

Various proponents NONE 3 mins. Leah Katrina C.

Monsanto Nida S. Firmacion

Page 20: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Frontline Services

FIELD PROGRAMS COORDINATION & MONITORING DIVISION (FPCMD) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Provision of information / assistance to students / researchers relative to

DA programs and projects

Student / Researchers NONE

Inquire from clients their purpose from which the

date will be used and the kind of information

needed

30 mins.

Virginia Villa Allan Robert Monserrat

Eliezer Riñen Cynthia Reyes

Julie Santos

Assistance to clients to track status of documents pertinent to request,

FMR's, Postharvest Facilities / Equipment, Agricultural Inputs, Farm Implements, Livelihood Assistance &

among others

Farmers / Fisherfolks / Local Chief Executives and staffs

NONE Copy of letter - request

from clienteles 15 mins.

Provision of briefs on guidelines / procedures on inquiries re - availment

of DA funding assistance

Farmers / Fisherfolks / Stakeholders Cooperatives

NONE Letter request or phone

call from clienteles 30 mins.

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Frontline Services

SPECIAL PROJECT COORDINATION AND MANAGEMENT ASSISTANCE DIVISION (SPCMAD) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Provision of information / assistance related to on-going Foreign Assisted Projects (FAPS) and Locally Funded

Projects (LFPs) Walk-in clients

NONE

No required form, only formal request for the

data or just an explanation on the

purpose for which the data would be used

5-10 mins. Angelita C. Martir

Ester Aida G. Simbajon

Provision of Project Briefs Directory / List of FAPs/LFPs

NONE

Page 22: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Frontline Services

FIELD PROGRAMS OPERATIONAL PLANNING DIVISION (FPOPD) SERVICES CLIENTS FEES FORMS / REMARKS PROCESSING TIME PERSON-IN-CHARGE

Provision of information / data on damages and losses to the agriculture

sector

Student / Researchers, Stakeholders NONE Request Letter

Length of time depends on the information

needed by the client

Lorna L. Calda Perla L. Gines

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Agribusiness Development Center

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Agribusiness Development Center

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Organizational Structure

Elliptical Road, Diliman, Quezon City

Telephone Number 273-2474 to 78

Website: www.da.gov.ph

Page 26: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Organizational Structure

Page 27: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE
Page 28: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Internal Audit Service

The Internal Audit Service shall conduct comprehensive audit in all Services/Offices of the DA-OSEC including in the Regional Field Offices, Bureaus, and as needed, may include Attached Agencies/Corporations under the Department of Agriculture. Specifically, it shall have the following functions: • Advise the Department Secretary on all matters relating to management control and operations audit; • Conduct management and operations performance audit of the Department/RFOs/Bureaus, as needed may include Attached Agencies and Corporations, to determine the degree of compliance with their mandate, policies, government regulations, established objectives, systems and procedures/processes and contractual obligations; • Review and appraise systems and procedures/processes, organizational structure, assets management practices, financial and management records, reports and performance standards of the agencies/units covered; • Analyze and evaluate management deficiencies and assist top management by recommending realistic courses of action; and • Perform such other related duties and responsibilities as may be assigned or delegated by the Secretary or as may be required by law.

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The Divisions under Internal Audit Service are:

Operations Audit Division (OAD) The Operations Audit Division shall perform operational audit focused on operational activities and shall be responsible in

(a) evaluating management controls

(b) determining agency’s compliance with rules, laws and regulations

(c) assess whether resources were efficiently and economically utilized for the optimal achievement of agencies goals and objectives, and to

(d) perform other function as may be assigned by the Department Secretary or as may be required by law.

Management Audit Division (MAD) Management Audit Division shall perform financial audit activities and shall be responsible in

(a) evaluating financial control and in

(b) determining agency’s compliance with rules, laws and regulations, and

(c) perform other functions as may be assigned by the Department Secretary or as may be required by law.

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Planning and Monitoring Service

• Formulate medium- and long-term plans, and the corresponding public investment program, addressing food security, poverty alleviation, social equity and income enhancement concerns • Monitor and evaluate the implemented medium and annual plans and programs and other concerns of the Department • Spearhead the annual plan and budget preparation and defense before the Congress and oversight agencies • Lead the conduct of internal and external periodic evaluation of all DA programs and projects primarily to evaluate the effects/benefits of programs to farmers/fisherfolk. • Represent the Department in various inter-agency committees, technical working groups Perform other functions as may be assigned by the Executive Committee

Page 31: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

The Divisions under Planning and Monitoring Service are:

Planning and Programming Division (PPD)

The PPD shall lead in the review and integration of the medium-term Agriculture and Fisheries Modernization Plan (AFMP) and the annual plan and budget proposals of all operating units to translate the Medium-Term Philippine Development Plan (MTPDP) for the agriculture sector and the DA Secretary's development agenda into the medium-term AFMP and generate the DA annual strategic plan, respectively. The Division will ensure the linkage of DA's plan with the needed financial resources to improve the plan's quality and relevance. In coordination with the Financial Management Service, the PPD will spearhead:

(1) the reorientation of the DA's budgeting system from the current commodity and production-oriented system to one that is based on priorities, functional responsibilities and market needs; and

(2) the establishment of the e-planning and budgeting system (Electronic Planning and Financial Management System). This will entail the computerization of the planning, budget preparation and monitoring and evaluation for more efficient collection, consolidation and data storage and report generation from various DA operating units

Page 32: Elliptical Road, Diliman, Quezon City Telephone Number 273 ......NFORCE STRICT COMPLIANCE WITH SERVICE STANDARDS, AS EMBODIED UNDER RA 9485 AND THE GUIDING PRINCIPLES OF RA 6713 ESPONSIVE

Investment Programming Division (IPD) The IPD will lead the conduct of the investment programming and prioritization activities for the DA. Considering the present state of the Philippine economy and the daunting task to modernize the sector, it is imperative to rationalize resource allocation and prioritize interventions with clear development strategies. The IPD will finalize and institutionalize the Public Investment Programming (PIP) System and resource allocation scheme for the agriculture and fishery sector nationwide. The PIP system will enable the DA to optimize the use of limited resources through a rational investment program. IPD shall lead the preparation of the sector's investment plan in the medium term.

Monitoring and Evaluation Division (MED) The MED will lead the conduct of sector-wide impact evaluation to cover policies, programs and projects. Likewise, the Division will lead in the development of a Benefit/Results Monitoring and Evaluation System of the DA. The MED shall also be responsible for the conduct of mid-term and post-evaluation of all ongoing and completed projects, whether foreign-assisted or locally funded, in terms of achieving project goals, objectives, desired outcomes and benefits and drawing out lessons from project implementation. The results of these studies shall become major inputs to DA management decision-making and design of future programs and projects as well as improvements in ongoing programs and projects.

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Policy Research Service

The mandate of the Policy Research Service (PRS) is to “analyze, review, formulate policies; monitor policy compliance; provide oversight; and assist in the resolution of any policy issue. It takes the lead in formulating policy and addressing policy issues that are national in scope and involve public interest. A policy issue is an actual controversy or conflict arising from policy. It may be an emerging issue or simply a provision of law that runs conflict to a related law. Policy issues require research, analysis, identification of options for its resolution, and consultation with stakeholders. The ultimate aim of the work of the Service is to assist DA management and units in the resolution of these issues, particularly if the issues are of national scope and involve interest of the public. The function that will be strengthened with the creation of the Policy Research Service is the capacity to formulate, review, and analyze policy so that the Department can serve its mission to “provide the policy environment that is conducive to a competitive agriculture sector …. as a key to raising the quality of life’ and promoting food security, among others. ”

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The Divisions under Policy Research Service are:

Macro-Economic Policy Division (MEPD) The Macro-Economic Policy Division isresponsible for macro-economic policy, long term policy studies and the legislative portfolio.

Food, Agriculture and Fisheries Policy Division (FAFPD) The Food, Agriculture and Fisheries Policy Division is responsible for policies and policy issues related to technology transfer, sanitary and phytosanitary measures and commodity monitoring and surveillance.

International Affairs Division (IAD) The International Affairs Division is responsible for the following: • Management of international relations and resources for growth and development of the agriculture and fisheries sectors. • Conduct of technical cooperation activities relative to agriculture and fisheries, and the accompanying stakeholders’ participation, in coordination with the DA’s and other relevant agencies’ consultative processes and systems. • Monitoring of cooperation activities for agriculture and fisheries that arise from international agreements.

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Project Development Service (PDS)

The PDS shall coordinate, facilitate and orchestrate all the project development activities of the Department. It shall set the overall direction in: (i) translating activities spelled out in various agricultural and fisheries development plans, programs, and related legal instrumentalities into specific projects; and (ii) fund sourcing/mainstreaming domestic and international resources for these projects. The service shall also ensure that various operating units within the Department shall be strengthened in all aspects of project development through capability building.

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The Divisions under Project Development Service are:

Project Identification and Evaluation Division (PIED)

The Project Identification and Evaluation Division’s tasked to determine priority projects, as well as assess their viability in terms of financing and implementation mechanism; It serves as the focal unit in the implementation of a Project Clearinghouse System in the DA.

Project Packaging and Resource Mobilization Division (PPRMD)

The Project Packaging and Resource Mobilization Division’s tasked to serve as the unit that would enhance marketability of the projects identified based on the appropriate procurement mode to be utilized for the purpose.

Central Agri-Fishery Engineering Division (CAFED)

The Division serves as the focal unit to ensure that the planning, construction, and delivery of agri-fishery infrastructure is consistent with the technical and financial requirements adopted by the DA, pursuant to the law on the Professionalization of the Practice of Agricultural Engineering (RA 8559).

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Agribusiness and Marketing Assistance Service

The Agribusiness and Marketing Assistance Service (AMAS) was created by virtue of Administrative Order No. 14 Series of 1999 through the merging of the Agribusiness Investment Information Service (AIIS) and the Marketing Assistance Service (MAS). This restructuring was in compliance with the provisions of DA AO No. 6 Series of 1998 or the Implementing Rules and Regulations of the Agriculture and Fisheries Modernization Act (AFMA). The core functions of AMAS are the following: • Develop and facilitate the implementation of a national plan for agribusiness development and investment promotion to guide the prioritization and targeting of government assistance to industries with high potential for growth and global market competitiveness; • Develop partnership mechanisms with producers, traders, exporters, importers, investors, entrepreneurs and local government units to promote Philippine agriculture and fishery products and agribusiness investments globally (local and international); • Continue to strengthen market access of Philippine agribusiness and the promotion of agribusiness investments globally. AMAS shall coordinates with office of DA’s International Affairs Division; •Analyze evolving market trends through the conduct of comprehensive and incisive market assessments and commodity/industry studies to scan emerging demand for agricultural products both in the domestic and export markets and enhance competitiveness of agricultural and fishery products;

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Agribusiness and Marketing Assistance Service (Cont….)

• Provide business advisory assistance to agribusiness investors and entrepreneurs in the form of relevant and critical information about agro-industries, competitiveness and factors affecting the growth of industries, among others; • Continue strengthening the network with DA attached agencies, bureaus and regional field Offices (RFOs), SCUs, other government agencies (e.g. BOI-DTI, DILG, DAR, LBP, MARINA, PPA, DOTC, among others); other entities to include private organizations (i.e. ASME associations, Commodity Councils, Cooperatives, etc.) and non-government organizations in various agribusiness concerns; • Collaborate with DTI-Bureau of Export Trade Promotion (BETP), Bureau of Domestic Trade Promotion (BDTP) and Center for International Trade, Exposition and Mission (CITEM) and serve as DA focal unit in domestic and export trade promotion; • Serve as the focal unit of the Department of Agriculture on enterprise development, domestic and export development, logistics and distribution interventions, agribusiness investments, consumers’ affairs, promotion of product standards and food safety, halal , and organic farming; and • Lead unit of the One Stop Agribusiness Center (OSAC) in the provision of relevant agribusiness information and referrals to concerned institutions and individuals

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The Divisions under Agribusiness Marketing Assistance Service are:

Market Development Division (MDD)

This division spearheads agribusiness and market-related research to generate and provide informative analyses of market trends and factors affecting the demand for agri-fishery products. The division is responsible in product promotion, directing market linkages to farmers, entrepreneurs, cooperatives, and exploring/expanding market opportunities beyond their traditional outlets. The functions of the division are as follows: • Coordinate with the Agricultural Attaches, Trade Attaches, other agencies, among others, in the conduct of market assessment and intelligence studies, benchmarking and competitiveness analysis and identify necessary interventions to enhance competitiveness of agricultural and fisheries products both in the domestic and export markets; • Conduct commodity studies to generate information on food product trends, consumer demand, commodity prices and price trends and international/local market forecasts as well as commodity supply forecasts to forewarn DA management of impending shortages, drastic price fluctuations, commodity flow interruptions and other supply-side issues that may affect the domestic and export market for agri-fishery products; • Develop a National Marketing Program for promotion of commodities both in the domestic and international markets to achieve global market expansion targets and support market assistance strategies of RFUs and other attached agencies in the DA system providing market assistance services;

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Market Development Division (MDD) (Cont….)

• Maintain a directory of buyers and sellers of agriculture and fishery products, inputs, postharvest technology and other marketing services that can be tapped by entrepreneurs; • Introduce Philippine products to profitable markets through market testing and marketing strategies (market access/entry plans), in-store promotion and other approaches suitable to the target markets; • Facilitate market matching events such as trade fairs and exhibits, trade missions and market encounters to link farmers and agribusiness entrepreneurs with profitable markets for their products; • Establish linkages with industry networks, associations and advocacy organizations to serve as launching pad for collaborative programs that aim to promote market competitiveness of agricultural commodities; • Promote market awareness among farmers and fisherfolks by monitoring and disseminating the results of market testing and market access/entry plans and strategies, including export promotion strategies; • The DA focal unit to other government agencies such as Department of Trade and Industry (DTI)-CITEM/BETP, Department of Tourism (DOT) and Department of Foreign Affairs (DFA) on matters pertaining to export promotion and development.

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Agribusiness and Investment Promotion Division (AIPD)

This division spearheads the efforts of the DA in generating and promoting private investments by providing information on business opportunities and facilitation of innovative business ventures. Its functions are as follows:

• Develop and facilitate the implementation of a national plan for agribusiness development and investment promotion to guide the prioritization and targeting of government assistance to industries with high potential for growth and global market competitiveness;

• In coordination with the Regional Field Offices (RFOs), The Agribusiness and Marketing Assistance Division (AMAD), identify areas with strong potential for agribusiness development and expansion, generate agribusiness investment opportunities and projects, and package this into an Agribusiness Investment Promotion Plan (AIPP) for inclusion and adoption in the government’s Investment Priority Plan (IPP);

• Coordinate and facilitate access of prospective and existing agribusiness entrepreneurs/investors to sources of credit, postharvest handling, value-adding activities and to other matters related to agribusiness enterprise development (i.e. policy, business registration, licensing, permits, among others);

• Develop and maintain database of investment projects, available technologies, business regulations and incentives, fund sources, among others;

• Organize events (i.e. investment fora, conferences, summit) and assist inbound and outbound investment missions to promote agribusiness investments in the Philippines;

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Agribusiness and Investment Promotion Division (AIPD) (Cont…)

• Establish networking arrangements with other government agencies and private sector regarding dissemination on new investment opportunities including business policies and regulations;

• Provide agribusiness investment counseling and facilitate market matching of investors and industry clusters;

• Provide technical assistance for viable contract growing schemes, joint agribusiness ventures, other appropriate modalities, and smallholder estates in ARC areas and areas identified for agribusiness development in coordination with appropriate DA units, government agencies ,and private entities;

•Coordinate with DTI (BOI, BETP, BSMED) on all support activities of the Department on matters relating to agribusiness investment and enterprise development.

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Agribusiness Industry Support Division (AISD)

This division is primarily responsible in strengthening farmers and fisherfolk organizations/associations and industry councils by providing technical support and agribusiness market information services through the following:

• Undertake industry studies and supply chain/value chain analysis and maintain a database of relevant indicators for the analysis of industry performance, sources of competitiveness and prospects for market growth;

• Formulate strategic action plans to strengthen industry clusters and enhance its competitiveness;

• Facilitate the provision of assistance to private sector groups for institutional development and capacity building of the National Marketing Umbrella (NMU) and its sub-national counterparts such as the Regional Marketing Umbrella (RMU), industry associations, clusters and networks;

• Provide updated agribusiness technologies for commercialization to various stakeholders;

• Spearhead the promotion and maintenance of appropriate product standards and quality management systems for adoption of farmers, fisherfolk and agribusiness entrepreneurs;

• Maintain an electronic database of industries, commodities, benchmark data, demand and supply data, industry directories and other basic market information;

• Act as the DA focal unit to other agencies such as MARINA, PPA, DOTC and MMDA in facilitating support activities particularly logistics and distribution interventions;

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Agribusiness Industry Support Division (AISD) (Cont….)

• In coordination with other DA agencies (BAR, ITCS, AFID, PCAF and other concerned agencies), facilitate the dissemination of new or needed products, technologies, and market information to agricultural and fisheries producers and agribusiness entrepreneurs.

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Field Operations Service

FOS serves as the coordinating body/ functional link of the DA Central Office to the Regional Field Offices (RFOs),

Bureaus and Attached Agencies and other offices for program implementation and timely delivery of public goods

and services to the LGUs through the RFOs (EO 366).

• Coordinate the provision of technical support in the formulation of operational policies and program

guidelines to the RFOs

• Coordinate and implement disaster risk reduction management (DRRM) activities such as disaster

preparedness mitigation, prevention, rehabilitation and recovery.

• Coordinate and implement agricultural engineering regulations and standards.

• Conduct operational monitoring of programs/ projects, consolidation of periodic reports and identify

/resolve implementation bottlenecks and issues.

• Maintain operational database of commodity programs, agri-infrastructure and foreign assisted projects

in support to the data needs of the DA ExeCom, Oversight Committees and Donor Agencies.

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The Divisions under Field Operations Service are:

Field Programs Operational Planning Division (FPOPD) The FPOPD is responsible for translating strategic plans into operational plans of DA’s Programs and other projects with cross sector concerns such as: climate change, disaster risk management, DA – DAR - DENR Convergence Initiatives, DA Hunger Mitigation Program, National Anti-Poverty Commission, Indigenous Peoples (IPs), Gender, Annual search for outstanding achievers in agriculture and fisheries, and the like. It shall take charge of the management and allocation of program / project funds, logistic and other resources, as well as the generation of database and consolidation of reports needed by various offices.

Field Programs Coordination and Monitoring Division (FPCMD) The FPCMD is responsible to the following: • Conduct regular field visits of programs / projects implemented at the regional level and provincial, municipal and barangay level whenever necessary.

• Ensure that the DA programs / projects are implemented in accordance with the formulated operational plans and guidelines.

• Provide remedial measures on any difficulties encountered during the course of program / project implementation.

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Field Programs Coordination and Monitoring Division (Cont….)

• Process DA - RFO recommendations on program operations and make the necessary adjustments, when required.

• Provide relevant inputs to further enhance existing regulations, standards and procedures related to DA programs operations.

• Monitor fund utilization and verify availability of resources to implementing units.

• Prepare regular progress reports of monitored / evaluated programs/projects at the field level.

• Monitor the effects of disaster to agriculture and fishery sector and coordinate delivery of assistance through the DA - RFOs.

• Assist the DA – RFO in coordinating programs with the LGUs and other stakeholders.

• Conduct quarterly, mid-term and annual program / project reviews in coordination with concerned implementing units, oversight agencies and other stakeholders.

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Special Projects Coordination and Management Assistance Division (SPCMAD) The Special Projects Coordination and Management Assistance Division (SPCMAD), a division under the Field Operations Service (FOS) is tasked to ensure the smooth implementation of all the Department’s foreign-assisted projects (FAPs). Together with the Project Development Service (PDS) and the Strategic Monitoring and Evaluation Service, a system will be institutionalized to effect the smooth transition from project preparation to implementation and from project completion to project evaluation and impact assessment.

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Administrative Service

The Administrative Service spearheads the continuing development of Department-wide standardized systems and procedure to improve the quality and efficiency of administrative services at all levels of implementation. It is responsible for managing the assets of the Department, generating income from these assets and providing an efficient procurement

program.

The Administrative Service is also responsible in providing staff support services in administration and management.

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The Divisions under Administrative Service are:

Personnel Division The Personnel Division is responsible for providing the Department with economical, efficient and effective service relating to human resource management and administration. It performs the following functions:

• Advises management on human resource management policies and administration; • Assists the management in the formulation of human resource policies and programs; • Develops and administer human resource program which includes selection and placement, classification and pay, performance evaluation, personnel relation and discipline, leave administration and employees welfare benefits, awards and incentives. • Acts on all matters concerning recruitment, placement, promotions, transfer, attendance, performance evaluation, leave of absence, appointments and other human resource concern; • Maintain, personnel records and statistics; and • Performs such other functions as may be provided by law.

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Human Resource Development Division (HRDD) The Human Resource Development Division provides opportunity for employees of the department to develop technical enrichment, supervisory and managerial skills development, effective human communication, work attitude and behavior, job satisfaction and expertise.

It leads in the conceptualization and orchestration of the organizational development programs such as process consultation, team building activities, sensitivity training, employees survey, scholarship programs and competency trainings as it applies to the various operating units, including attached agencies, bureaus and corporations. It performs the following functions:

• Formulate and recommend policies, plans and programs for the development of the human resource program of the department. • Prepare SOP/guidelines for the management, operation, implementation and evaluation of the human resource program of the department. • Design and administer continuing staff Development Plan including scholarships and other short-term training courses, study grants and in-house training programs for all employees of the department. • Conduct researches, studies, surveys on attitude and morals of the employees in the organization, identifying the causes of factors adversely affecting their attitude and moral; and recommend solutions. • Develop training materials for manpower development, organize programs to upgrade and strengthen job skills and competence. • Conduct studies and periodic surveys to determine the training needs. • Arrange, facilitate, conduct and coordinate formal In-House Training/ Seminar/Workshop/Symposium/Conference (Technical and Non-Technical); and select and invite resource person. • Devise means for the evaluation of the effectiveness of designed training programs. • Select and evaluate candidates/participants to any seminar/training/observation scholarship to non-technical courses for both foreign and local.

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General Services Division (GSD)

The General Services Division is responsible in providing support services in the Department relating to disbursement and collection, property and supply, janitorial and security services and other related services.

It is the primary concern of the division to provide assistance and support in carrying out measures to ensure the delivery of basic services, protection, security and maintenance of the Department. It performs the following functions: • Take custody and be accountable for all the disbursements, collections and deposits; supplies; properties, plant and equipment owned by the Department. • Maintain and supervises janitorial and security and other related services • Be in the frontline of general services activities such as possible imminent destruction or damage to supplies, properties and structures, threat of security.

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Records Division The Records Division is responsible in providing the Department with efficient, effective and economical records management in the Department, and performs the following functions: • Formulate, evaluate update and implement policies and guidelines on records management. • Service the documentary reference and information requirements of top management, action officers and the general public. • Provide messengerial/liaison service for the department. • Ensure proper storage of inactive records and prompt disposal of absolute, valueless records and preserve vital and permanent records fore Archival purposes. • Provide systematic control of handling incoming mails and correspondence and dispatch outgoing/signed communications. • Safeguard the seal and official records of the Department. • Prompt delivery of mails and communications received for the Department and its employees. • Represent the Department in the presentation of documents in Court and other administrative body. • Authenticate officials records when necessary.

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Procurement Division

It undertakes the DA-wide procurement process and performs the following functions: • Oversee procurement activities of the DA regional offices and staff bureaus. • Act as the Bids and Awards Committee Secretariat. • Review and update the submitted Annual Procurement Plan (APP) of the DA OSEC Proper, regional offices and staff bureaus. • Act as secretariat for the procurement of all requirements of the DA OSEC and for requirements of DA regional offices and staff bureaus pursuant to existing general memorandum order. • Act as the Central Repository of all up to date procurement related information and GPPB resolution issuances, circulars and events and disseminate the same to all parties requiring information. • Transact with the Procurement Service (PS)-DBM in behalf of the Procuring Entity. • Ensure that all procurement and bidding documents are properly documented, to provide an audit trail of the procurement process. • Provide administrative support to the BAC and the technical working groups if necessary. • Manage and undertake procurement upon prior resolution of the BAC and the approval of the head of the agency or the duly designated officer.

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Agriculture and Fisheries Information Division (AFID)

1. AFID develops, produces, and disseminates communication support materials on the Department’s thrusts, programs, projects, and policies for varied clientele through the following:

• Develop and implement internal and external communication strategies and programs to support agricultural reforms and other objectives and assess communication needs of the general public. • Provide technical support to the Office of the DA Spokesperson and Presidential Communications Operations Office in response to pressing matters and concerns in the local agriculture scene. • Provide editorial and quality control services relative to DA agencies materials for production • Develop and undertake briefings/orientations on matters related to agriculture for visitors, groups of students, and special publics.

2. AFID incorporates information strategies on marketing and agribusiness for various commodity programs. It ensures the effective packaging and broad dissemination of agriculture and fisheries production and market information locally and abroad. 3. It manages the department’s media relations program, formulates and implements the Agriculture and Fisheries Communication Plan as well as designs and develops multi-media communications through the following:

• Monitor and document DA activities and prepare news articles on the same for media release and publication in internal publications and other media outlets. • Promote/build good corporate image of the Department/Bureaus/Attached Agencies through publication of info advocacy materials.

4. It spearheads information campaign activities for special DA annual events 5. AFID acts as clearing house for the release of information to tri-media to ensure up to date and consistent messages among other links from bureaus, attached agencies, corporations, foreign-assisted projects, and regional offices. 6. AFID coordinates with the Information and Communications Technology Service (ICTS) in enhancing the contents DA home/web page—making it more attractive and understandable to the public.

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Financial and Management Service

The FMS performs the following functions: • Synchronize the preparation of budgets and financial plans with other DA units and offices. • Closely coordinate with the Planning and Programming Division of the Planning Service regarding the preparation of agency plans and programs. • Conduct regular monitoring of fund releases and disbursements made by the various offices under the Department. • Establish closer coordination with the DBM, COA, Bureau of Treasury, Congress and other fiscal agencies of the national government. • Conduct consultations with the other DA units and offices with regard to their fiscal requirements. • Evaluate control systems in place and determine any flaws and/or deficiencies in it. • Provide the leadership in the development of a transparent and predictable system of financial management in all agencies and bureaus of the Department. • Provide the Secretary through the Assistant Secretary for Support Services regular advice on cost-efficiency measures and financial reports. It shall continually innovate to simplify financial transactions of the Department. • Develop and implement a continuing education program to improve the efficiency and professionalize the management of the financial resources of the Department. • Advise the DA top management on budgetary and financial matters including, but not limited to, technical assistance in the application and utilization of budgetary methods and preparation of financial reports. • Facilitate the release of funds to enhance delivery of necessary support services to the clientele of the DA.

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The Divisions under Financial Management Service are:

Accounting Division

The Accounting Division performs the following functions: •Advise management on financial matters; • Process all claims for payment; • Verify the correctness and accuracy of reports related to finance submitted by the various operating units under the Department; • File and maintain basic and subsidiary accounting records and books of accounts of the Office of the Secretary to reflect accurate and current financial information required by existing auditing rules and regulations and by management; • Do financial analysis and interpretations of financial position and results of operation. • Provide adequate and timely financial information critical to the management of the Office of the Secretary. • Perform such other functions as may be provided by law.

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Management Division

The Management Division performs the following functions: •Develop plan and program objective relative to management improvement in the department; • Examine the administrative organization of the department and make recommendations for improvements; • Maintain and update the department’s organization and other related manuals; • Review existing methods, procedures and systems, and make recommendation for improvement; • Develop new and improved management systems, exercise staff supervision over the implementation of such improvements; and provide training in the use of the systems; • Develop staffing standards and manpower requirements for the department; • Review internal control systems for safeguarding the money and property to ascertain weaknesses and deficiencies requiring correction; and • Perform such other functions as may be provided by law.

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Budget Division

The Budget Division is responsible for the following: •Preparation/consolidation of the annual budget, activity recasts, program structure changes, allotments, and all other requirements to be submitted to appropriate requesting agency. • Designing, developing, implementing, and/or updating of budget monitoring tools and standards. • Providing technical assistance to top management in the presentation of the department‘s budget to legislators and other oversight committees. • Collection, analysis, documentation of budget data that enable users and top management to make sound decisions.

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Legal Service

The Legal Service is mandated under the Administrative Code (EO 292) to handle the legal requirements including those pertaining to the quasi-judicial and regulatory functions of the Department Proper and its Bureaus. In particular, the following are the functions of the Legal and Legislative Affairs Service: • Attend to the tasks assigned by the Office of the Secretary (OSEC), particularly drafting legal opinions for the Secretary, crafting administrative issuances, reviewing proposed Memoranda of Agreements (MOAs), Memoranda of Understanding (MOUs), resolving administrative cases involving personnel of the OSEC, the different regional field offices of the Department and its attached bureaus and agencies, and reviewing, on appeal to the Office of the Secretary, cases of personnel of its attached bureaus and agencies;

• Attend to the requests for legal assistance from the different units under the OSEC, the regional field offices, and the attached Bureaus and Agencies of the Department, including resolving issued in conflicting claims regarding Fishpond Lease Agreements (FLAs);

• Prepare the necessary pleadings and other documents on matters relating to litigation, conduct investigations of administrative complaints against Department officials and employees, and hear and adjudicate administrative cases involving administrative violations of the Department’s rules and regulations, including consumer complaints regarding agricultural products, and prepare the appropriate recommendations for approval by the agency head;

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Legal Service

• Reviews decisions on legal/administrative matters brought to the Secretary on appeal;

• Assist the Office of the Solicitor General (OSG) in the preparation, initiation and conduct of court actions affecting the Department, its officials and employees, and attend the hearings in courts and prepare the necessary pleadings in cases when deputized by the OSG;

• Serve as the Secretariat for the Fact Finding and Formal Investigating Committees of the Dulugan Bayan Desk in the DA, and its staff to serve as members of its different committees. The Dulugan Bayan, which is the central body to act on the various complaints filed with the DA, was created under Special Order No. 15, s. of 2005 pursuant to Presidential Memorandum Order No. 126, s. of 2003

• Liaise with the Congress of the Philippines, and coordinate with the concerned unit in the Department in relation to proposed legislations;

• Evaluate and review requests for assistance from the Congress of the Philippines in relation to proposed legislations involving the agriculture and fishery sectors, refer the same to the concerned agencies for comments, synthesize the request and the comments of the concerned agencies, and prepare the draft of the position of the Department in relation to the request;

• Perform such other assignments requiring legal training.

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The Divisions under Legal Service are:

Research and Regulations Division (RRD)

The RRD performs the following functions: •Provide legal advice and technical assistance to the Department, its regional field units, attached bureaus and agencies, and when requested, its attached corporations, concerning policy issues, regulatory functions, and other matters requiring the assistance of one trained in the law. • Provide technical legal assistance in the formulation of proposed international agreements, legislations, rules and regulations, and other policy issuances that would impact on international and domestic agricultural policy, including that of regulation, and liaise with the Congress of the Philippines in relation to proposed legislations concerning the agriculture and fishery sectors. • Provide technical assistance in the implementation of fishery laws and administrative orders, and assist in the evaluation of conflicting claims involving public land areas subject to fishpond development. • Assist the Solicitor General in cases filed in court regarding Fishpond Lease Agreements (FLAs) and other regulatory functions of the Department. • Provide legal advice to the bureaus and attached agencies with regulatory functions in the interpretation of policies pertinent to their functions. • Provide legal assistance in the preparation and/or review of contracts and other legal instruments wherein the Department, or any of its component agencies, is a party.

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Litigation and Adjudication Division (LAD)

•The division serves as the main litigation unit in the Department, in coordination with the other units of the Department, its regional field offices, bureaus and attached agencies. It performs the following functions: • Assist the Solicitor General in the prosecution or defense of actions brought to court involving the Department, its field units, bureaus and attached agencies. • Provide legal assistance to the Department, in coordination with the Policy and Trade Service (PTS), in the implementation of the country’s obligations under international agreements such as the GATT-WTO, AFTA-CEPT, etc. and ensures that the Government and the Department are compliant with the obligations under these agreements. The LAD assists the Solicitor General in protecting the interests of the agriculture sector under the different trade agreements entered into by the Government. • Attend to administrative cases involving personnel of the Department, its regional field units, bureaus, agencies and corporations, and provide legal assistance in the formulation of policies in the conduct and implementation of policies involving the personnel of the whole Department. • Handle administrative cases relative to the adjudication and prosecution of complaints involving violations of administrative rules and regulations. • Act on consumer complaints with respect to agricultural products and conduct investigations when warranted.

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Information and Communications Technology Service (ICTS)

The Service provides the leadership in the development and implementation of reliable and cost effective information and communication technology systems of the Department at all levels of implementation. It undertakes measures to ensure the system’s security, integrity and reliability. The ICTS provides over-all orchestration and guidance on ICT of all DA agencies in making the most of knowledge managed, stored or shared within the Department.

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The ICTS performs the following functions: • Formulate policies and guidelines in the design, acquisition, maintenance, use and disposal of IT to guide all DAunits/offices and NIN stakeholders and key players in their related activities;

• Develop and manage the Department’s, as well as the NIN’s basic information infrastructure, resources and processes,which include among others, the overall communications backbone, the hardware, software and databases that utilizes the backbone;

• Provide technical assistance in the design, development and maintenance of DA ICT solutions which will enhance theDepartment’s program/support units/offices, as well as improve its data collection, processing, analysis and dissemination capabilities;

• Coordinate/spearhead the identification of the data needs of the department as a whole and its operating units;

• Oversee the organization and security of the department’s data holdings in a manner that will facilitate thetransformation of data to information and information to knowledge;

• Ensure the availability of all relevant data from the department’s data holdings to each operating units;

• Formulate plans and strategies to keep DA’s ICT resources current and up-to-date;

• Develop and maintain the Department’s Library (both physical and electronic) to provide service that makes available theknowledge and experience on the fields of agriculture, fisheries, and information technology;

• Develop/formulate and implement ICT Training Programs in collaboration with the appropriate national and privatetraining institutions to enhance the IT skills of DA personnel as well as key operators and users of the NIN; and

• Institutionalize linkages and partnership of the DA ICT sector with other government and non-government users ofagriculture and fisheries information in order to enhance the long term sustainability of the NIN and ensure its accessibility to end-users.

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The Divisions under Information and Communications Technology Service are:

ICT Planning and Standards Division (ICT-PSD) The ICTS-PSD performs the following functions: • Formulates ICT plans, policies, and operating standards and guidelines that will provide the overall guidance and direction in the implementation of ICT activities; • Responsible for the monitoring as well as the evaluation of all ICT programs and projects within DA; • Responsible for building the ICT community and retaining its community of ICT Professionals through the development and upgrade of ICT skills through trainings and collaborative learning.

Systems and Application Development Division (SADD) The SADD performs the following functions: • Develops and maintains application system needed by the department and its agencies in support to programs/project development/ operations and management; and • Responsible for the development of office-wide automation and productivity applications.

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Database Management Division (DMD)

The DMD has the following responsibilities: •Responsible for the systematic organization and management of a large collection of interrelated agricultural databases emanating from various DA programs, projects, activities and other data holdings; • Responsible for the uploading and extraction of data and information from the database for researchers, clients and other users; • Responsible for the installation, updating of the National Information Network (NIN) websites; • Provides service that makes available the knowledge and experience on the fields of agriculture and information and communication technology; • Select and acquire information on the various fields and activities of the Department; and • Maintain a well selected collection of books, periodicals, serials and government documents as well as an electronic based Library Information System.

Network Operations and Management Division (NOMD) The NOMD is responsible for the following: • Development and management of the DA-National Information Network (NIN) ICT infrastructure/facilities covering the DA Wide Area Network (WAN) and Agency Local Area Network (LAN); and • Operation and maintenance of the DA ICT infrastructure/facilities covering the DA Wide Area Network (WAN) and Agency Local Area Network (LAN).

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

EMMANUEL F. PIÑOL Secretary

[email protected] 920-91-17/920-39-86 2802 920-39-86

BERNADETTE FATIMA R. PUYAT Undersecretary for Agribusiness and Marketing, and Regional Engagement

[email protected] 927-74-16 2811/2812 927-74-16

ARIEL T. CAYANAN Undersecretary for Operations

[email protected] 441-16-02/929-81-86 2439/2438 925-21-51

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

ATTY. RANIBAI D. DILANGALEN Undersecretary for Special Concerns

[email protected] 920-40-68 2824/2825 920-40-68

SEGFREDO R. SERRANO Undersecretary for Policy and Planning

[email protected] 929-82-47 920-40-84

EVELYN G. LAVIÑA Undersecretary for High Value Crops and

Rural Credit

[email protected] 926-84-44 2817/2818 920-40-85

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

Assistant Secretary for Field Operations426-06-49 2442/2443 426-06-49

ATTY. HANSEL O. DIDULO Assistant Secretary for Regulations

hidlaw888yahoo.com 920-22-23 2801 920-22-23

ATTY. FRANCISCO M. VILLANO, JR. Assistant Secretary for Administration and Finance, and designated as Undersecretary for Administration and Finance and Chief of

Staff

[email protected] 920-22-30 / 920-40-03 2248 / 2249 920-22-30

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

Dr. ENRICO P. GARZON, JR. Assistant Secretary for Livestock

[email protected] 929-69-49 2256 929-68-60

LEANDRO H. GAZMIN Assistant Secretary for Agribusiness

[email protected] 929-81-85/288-40-81 2178/2183 288-40-81

LEREY A. PANES Assistant Secretary for Planning & Project

Development and Special Projects

[email protected] 294-24-87 2349/2350 294-24-87

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

FERDINAND F. PIÑOL Head Executive Assistant

920-22-23 2820/2821 920-22-23

CAROLYN C. CASTRO OIC, Director, Agribusiness and Marketing

Assistance Service

da.agribusiness@gmail. 920-22-16 2140/2169 926-64-34

DANILO F. LUNA Director, Internal Audit Service

921-68-91/332-30-03 2251/2252

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

CARLOS L. MAGNAYE Director, Planning Service

[email protected] 928-12-75 2340/2354 928-12-75

MIRIAM C. CORNELIO Director, Financial and Management Service

[email protected] 920-18-55 2365/2369 920-18-55

ROLDAN G. GORGONIO OIC, Director, Administrative

Service

928-98-11 2258/2259 928-98-11

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

NOEL A. PADRE Director, Policy Research Service

[email protected] 926-74-39 2319/2317 928-05-90

ANDREW B. VILLACORTAOIC, Director, Field Operations

Service

926-81-37 2420 926-81-37

CLINT D. HASSAN Director, Information and Communications

Technology Service

[email protected] 920-09-11 / 920-09-19 2502/2503 920-09-11 / 920-09-19

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Directory of Key Officials

NAME/DESIGNATION EMAIL ADDRESS CONTACT NUMBERS LOCAL NOS. FACSIMILE

Atty. BENITO V. DANGAZO

Director , Legal Service

929-82-28 2236/2235 929-69-17

JANE C. BACAYO Director, Project Development Service

920-14-07 2226 920-14-07