Electronic Reportromania.testcentral.ro/media/pasat2000-f-en-pdf-VO84OPCZ.pdfgreat variety of...

18
PASAT 2000 TM Poppleton-Allen Sales Aptitude Test DEVELOPED BY STEVE POPPLETON & PETER JONES REPORT PREPARED FOR JANE SAMPLE Gender: Female Age: 22 Occupation : CONSULTANT ASIGURARI This report has been scored according to THE ROMANIAN NORMS FOR INSURANCE SALESMEN (N=48) QUESTIONNAIRE APPLIED UNDER LICENSE BY Specialist: DEMO Administration date: 2008/12/16 Report generated on date/hour: 04.11.2009 / 16:01:51 ID/Serial number: 00160617

Transcript of Electronic Reportromania.testcentral.ro/media/pasat2000-f-en-pdf-VO84OPCZ.pdfgreat variety of...

  • PASAT2000TMPoppleton-Allen Sales Aptitude Test

    DEVELOPED BY STEVE POPPLETON & PETER JONES

    REPORT PREPARED FORJANE SAMPLE

    Gender: FemaleAge: 22Occupation : CONSULTANT ASIGURARI

    This report has been scored according to THE ROMANIAN NORMS FOR INSURANCE SALESMEN (N=48)

    QUESTIONNAIRE APPLIED UNDER LICENSE BY Specialist: DEMOAdministration date: 2008/12/16Report generated on date/hour: 04.11.2009 / 16:01:51ID/Serial number: 00160617

  • PASATTM Poppleton-Allen Sales Aptitude Test 1Steve Poppleton & Peter Jones

    INTERPRETATION OF THIS REPORT

    This report helps to better understand those personality characteristics and behaviors which arespecific for the assessed person, and which are directly related to sales performance.

    Many studies emphasize the importance of personality traits for professional achievement inoccupations which imply sales activities. This test assesses those factors which where proven byempirical studies to be directly related to adapting to the requirements of those occupations.The test is essentially addressed to occupations from areas such as banking, insurance, directsales and representative sales, etc.

    The report was intended for usage by human resources specialists, psychologists, counselors orother specialized professionals.

    Even though it is elaborated as a stand-alone report which, especially in the second part (thedetailed report), may be understood very easily even by people who are not specialized in usingpsychological tests, this report has been designed and developed in such a way that it offersassistance to the professional who interprets the test results.

    These results must be taken into consideration only together with the professional opinion of aprofessional and only after combining the data resulted from this measure with the results of aninterview or of other possible psychometric instruments. The results of this report may besubject to differential interpretations and to special underlines, following such corroborationsmade by specialized professionals.

    This report is based on the PASAT2000, a psychometric instrument which has been validated in agreat variety of research programs in many countries. PASAT2000 is a structured, verbal measureof sales abilities. The test is comprised of 153 items, it encloses 11 primary scales (of whichthree are validation scales), 3 composite factors and a total coefficient of sales abilities.

    WHAT INFORMATION CAN BE FOUND IN THIS REPORT?

    Apart from this introductory section, the report contains three important sections: (1) ThePASAT2000 Profile, (2) The Detailed Report and (3) The 'Modus Operandi' details.

    1. The PASAT2000 Profile

    This section contains a chart, representing the 11 primary scales, the 3 secondary factors and thescore of the total factor.

    The scale scores for the PASAT2000 are represented in STEN standardized scores. STENstandardized scores are transformations of the original raw scores, based on the average and thestandard deviation of the reference sample. The purpose of STEN scores standardization of thePASAT2000 scores is to level the measurement so that for every scale the average is 5.5 and thestandard deviation is 2 points. Standard scores have been computed based on the normativesample mentioned on the cover of this report.

    2. The Detailed Report

    The delineation of the subscales scores provide a verbal description of the sales abilities asmeasured by PASAT, which are also depicted in the PASAT profile from the previous section.

    This section has been developed in order to provide assistance to the specialist who interpretsthe results and to minimize the usage of the test manual. It may also be read by the assessedperson as apart of a structured discussion with the psychologist or as a part of a personaldevelopment program the assessed person goes through. Still, it is important to take the resultsof this report into consideration only after discussing them with a specialized professional.

    PURPOSE

    USE

    FUNDAMENT

    STRUCTURE

    STANDARD SCORES

    DETAILS

  • PASATTM Poppleton-Allen Sales Aptitude Test 2Steve Poppleton & Peter Jones

    The detailed section contains, for everyone of the 11 primary scales, as well as for the totalscore of sales abilities, a chart which shows the score obtained by the assessed person. Thesection also contains, below the chart, a definition of the scale as well as the significance of highand low scores for the respective scale. These meanings of the high and low scores are the morespecific for the assessed person, the more the person approaches a maximum respectivelyminimum score.

    Generally, high scores show a good development of the ability measurd by the scale. Scorespositioned around the average indicate a satisfying functioning and are obtained by most of thepeople to which the PASAT has been administered to. Low scores indicate areas which needimprovement in order to generate and increase in sales abilities. If all scores are high or allscores are low, it is necessary to identify the highest and the lowest scores, in order to pin-pointstrengths and weaknesses.

    3. The 'Modus Operandi' Details

    The modus operandi statistics provide a summary of the way in which the assessed personapproached the questionnaire. They contain validity scores, answers to items and other suchdata.

    CHART

    MEANING

    ITEM METRICSTATISTICS

  • PASATTM Poppleton-Allen Sales Aptitude Test 3Steve Poppleton & Peter Jones

    THE PASAT2000 PROFILE

    Primary scales

    PRIMARY SCALES RawScoresSTEN

    Scores 1 2 3 4 5 6 7 8 9 10

    1. Motivational Adjustment 57 5

    2. Emotional Adjustment 80 6

    3. Social Adjustment 70 2

    4. Adaptability to Change 23 6

    5. Consciousness 79 5

    6. Emotional Stability 56 6

    7. Social Control 81 4

    8. Self Assurance 29 5

    9. Attentive Faking 18 5

    10. Adaptive Faking 37 5

    11. Social Faking 56 5

    Composite factors

    COMPOSITE FACTORS RawScoresSTEN

    Scores 1 2 3 4 5 6 7 8 9 10

    Work Life Adjustment 309 4

    Control 137 5

    Self Assurance 29 5

    The general sales indicator

    THE GENERAL SALES INDICATOR Rawscore

    STENScore 1 2 3 4 5 6 7 8 9 10

    Positive Attitude 475 5

    Primary scales

    Composite factors

    The general salesindicator

  • PASATTM Poppleton-Allen Sales Aptitude Test 4Steve Poppleton & Peter Jones

    THE DETAILED REPORT

    GENERAL SALES INDICATOR: POSITIVE ATTITUDERAW SCORE = 475, STEN SCORE = 5, PERCENTILE = 33

    Positive attitude is essentially concerned with the tendency to tackle problems, difficultiesand challenges in a positive manner. That means the problems are perceived as beingsolvable as long as appropriate methods are employed; similarly, challenges are perceived asgoals that can be reached.

    What we understand by positive attitude encloses the significance attributed to the internallocus of control (where one regards the outcomes of own actions as being dependent on ownefforts), as opposed to the negative attitude associated with an external locus of control(where one is more susceptible to perceive the outcomes of his actions as being influencedby external forces such as luck rather than internal forces such as own efforts). The personswho obtain low scores to this general factor of positive attitude (i.e. persons with negativeattitude) are more susceptible to ascribe their results in a manner typical for external locusof control.

    This positive attitude may be seen in all work behaviors and especially in areas which will bedescribed and depicted by the next scales. Thus, this attitude is the fundament ofadaptability through an inclination to tackle difficult situation and challenges and not toavoid them. This positive attitude can be found at the basis of the tendency to be in controlof self and of others. For instance, a positive attitude allows one to believe that he / she isable to influence others and to control their experiences in order to exert a strongerinfluence. Lastly, this positive attitude lays at the fundament of self-confidence, because apositive attitude towards self is the essence of the self-confidence.

    Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are inclined to the following: High scorers are inclined to the following:

    (a) They doubt their ability to copeeffectively with life's problems.

    (b) They avoid difficult situations andchallenges.

    (c) They consider life's outcomes as beingdependant on external factors (forinstance luck).

    (d) They do not have a predisposition tobe analytical.

    (e) They are socially dependent onothers.

    (f) Generally they are reactive and notproactive.

    (a) They are confident in their ability tosuccessfully handle life's problems (i.e.are optimistic).

    (b) They face up to difficulties andproblems.

    (c) They consider that life's outcomes aredependant on their own efforts.

    (d) They are analytical in dealing withproblems.

    (e) They initiate social behavior.

    (f) Generally they are proactive.

  • PASATTM Poppleton-Allen Sales Aptitude Test 5Steve Poppleton & Peter Jones

    MOTIVATIONAL ADJUSTMENTRAW SCORE = 57, STEN SCORE = 5

    This scale is especially concerned with achievement, setting objectives and the enjoymentof new challenges. Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are often perceived as beingpessimistic, impatient, incapable to focusand preferring to postpone their duties.

    High scores indicate the persons which arefocused on objectives, future-oriented,optimistic, enthusiast, organized andachievement-oriented.

    BehaviorsThese persons predominantly exhibit thefollowing types of behavior:

    These persons are likely to show thefollowing behaviors:

    (a) They see the job duties as beingdifficult and often they tend to give up.

    (b) They do not like work and avoid it asmany times as possible.

    (c) They do not relate information towhat is important.

    (d) They rarely check their progress .

    (e) Often they do not set themselvesclear and specific goals.

    (f) They only fulfill those duties for whichthey can see an immediate reward.

    (g) They see their failures as being due tobad luck or other external factors.

    (a) They mobilize rapidly.

    (b) They prioritize.

    (c) They like work.

    (d) They check progress regularly.

    (e) They do not need immediategratifications.

    (f) They have long-term goals.

    (g) They see the success as being due totheir own efforts.

  • PASATTM Poppleton-Allen Sales Aptitude Test 6Steve Poppleton & Peter Jones

    EMOTIONAL ADJUSTMENTRAW SCORE = 80, STEN SCORE = 6

    This scale is predominantly concerned with the ability to cope effectively with difficultiesand setbacks.Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are very often defensive andemotional; they give up easily and avoiddifficult situations.

    High scorers are resilient, they do not giveup, they are determined (in the face ofhardships), open (for instance to criticism),outgoing, they show control (over emotions)and have integrity (for instance they keeptheir promises).

    BehaviorsThey are likely to show the following typesof behaviors:

    They are likely to show the followingbehaviors:

    (a) They are demoralized by setbacks.

    (b) They give up easily in the face ofdifficulties.

    (c) They are not inclined to interact tostrangers.

    (d) They avoid difficult situations.

    (e) They make promises which theycannot keep.

    (f) They avoid responsibility for difficultdecisions.

    (g) Their anger or irritation lasts for along time.

    (h) They do not like their workperformance to be evaluated.

    (i) They go along with things they do notagree with.

    (a) They are not demoralized by setbacks.

    (b) They are not afraid of criticism.

    (c) They are resilient in the face ofdifficulties.

    (d) They gladly meet new persons.

    (e) Their negative emotions (for instanceanger) do not last for too long.

    (f) They like to have their workperformance evaluated.

    (g) They confront difficult situations.

    (h) They make only promises which theycan keep.

    (i) They accept responsibility for makingdifficult decisions.

    (j) They accept doing only things theyagree with.

    (k) They learn from mistakes and try toimprove their weaknesses.

  • PASATTM Poppleton-Allen Sales Aptitude Test 7Steve Poppleton & Peter Jones

    SOCIAL ADJUSTMENTRAW SCORE = 70, STEN SCORE = 2

    This scale evaluates the ability to get on with others, for instance by establishing andmaintaining good relationships. Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are predisposed to feelinginsecurity, moodiness; they areunsophisticated, lack sociability and are nothospitable and interested in others.

    High scorers are very likely to show:sociability, self confidence, verbal fluency,elegant manners, warmth, astuteness,cooperation, an interest in others, and awelcoming character.

    BehaviorsMost likely, they will develop behaviorssuch as:

    They are likely to show the followingbehaviors:

    (a) Lack of comfort in the presence ofgroup-dependant people.

    (b) Little time spent for socializing.

    (c) Lack of confidence in social situations.

    (d) Incapacity of explaining things, ofpresenting own ideas before others.

    (e) Moody and capricious with others.

    (f) They are frequently impolite.

    (g) Incapable of listening.

    (h) Unwelcoming.

    (i) Poor judges of others' intentions.

    (j) They tend not to look for agreementwith others.

    (a) They have a wide network of friendsand acquaintances.

    (b) They are comfortable with otherpeople, including those persons who tendto depend on them.

    (c) They show confidence in socialsituations.

    (d) They explain things and present theirideas clearly.

    (e) They understand others easily andfind it easy to come up with replies inconversations.

    (f) They are able to interest others inconversation.

    (g) They show politeness in dealing withothers.

    (h) They are good listeners and are ableto get others to talk easily.

    (i) They are able to detect if others arelying.

    (j) They look for agreement with others.

  • PASATTM Poppleton-Allen Sales Aptitude Test 8Steve Poppleton & Peter Jones

    ADAPTABILITY TO CHANGERAW SCORE = 23, STEN SCORE = 6

    This scale is focused on adjustment to change. Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are conservative, inflexible,reticent to change and lacking enthusiasm.

    High scorers are seen as being able to adaptand to take advantage of opportunities.They are enthusiastic and love change.

    BehaviorsMost likely, they will develop behaviorssuch as:

    They are likely to show the followingbehaviors:

    (a) Resistance to change and to new waysof action.

    (b) They miss unplanned opportunities.

    (c) The don't like frequent changes andnew environments.

    (d) They stand their ground firmly inresisting changes.

    (a) They feel excellent when acting innew ways and methods.

    (b) They fully make use of opportunities,even when these are not planned.

    (c) They love change and newenvironments.

    (d) They are anxious to discover newthings and to try new ways of makingthings.

    (e) They embrace change.

  • PASATTM Poppleton-Allen Sales Aptitude Test 9Steve Poppleton & Peter Jones

    CONSCIOUSNESSRAW SCORE = 79, STEN SCORE = 5

    This scale is concerned with planning, carrying out plans in a conscientious manner andgenerally all those aspects that concern the attempts of a person to give their best and tobehave in an upright manner.

    Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are often disorganized,expedient, unprepared, indifferent,neglecting, indolent.

    High scorers are seen as centered onobjectives, organized, ethical, prepared,conscientious, meticulous, able to imposestrict self-discipline, focused, helpful andpersevering.

    BehaviorsMost likely, they will develop behaviorssuch as:

    They are likely to show the followingbehaviors:

    (a) They do not admit when they do notknow something.

    (b) They tend to seek the easiest way ofsolving a problem.

    (c) They do not pay attention to details,thus making careless mistakes.

    (d) They are poorly organized.

    (a) They actively seek information whichhas a broader relevance for their work ingeneral, and not for a specific activity.

    (b) They are keeping themselves updatedwith things they perceive as beingnecessary.

    (c) They are a moral model for others.

    (d) They are prepared for action.

    (e) They admit when they do not knowsomething.

    (f) They carry out plans they have made.

    (g) They perseverate when they do notunderstand something.

    (h) They generally give their best andtake pride in their performance.

    (i) They pay great attention to details.

    (j) A late night does not affect theirperformance next day.

    (k) They are purposeful in conversations,they do not talk just for the sake oftalking.

    (l) They always find time for what isreally important.

  • PASATTM Poppleton-Allen Sales Aptitude Test 10Steve Poppleton & Peter Jones

    EMOTIONAL STABILITYRAW SCORE = 56, STEN SCORE = 6

    This scale is concerned with the ability to control one's emotions.Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are often sensible to criticism,jealous, cold toward others, moody, caneasily feel disorientated, negative (e.g.they complain), unreliable, rude, insecureand impatient.

    High scorers are seen as being resistant,warm, stable, calm, polite, confident, withintegrity and with good self-control.

    BehaviorsMost likely, they will develop behaviorssuch as:

    They are likely to show the followingbehaviors:

    (a) They show that they can be easily hurt(e.g. by criticism or rejection).

    (b) They feel threatened by others andare jealous.

    (c) They may seem ''precious'' or cold inrelationships with others.

    (d) Their mood at home affects that atwork.

    (e) They feel easily flustered underpressure.

    (f) They complain or moan.

    (g) They are more likely to lie, let outconfidential information and makepromises they do not intend to keep.

    (h) Often, they try to use third parties tobreak bad news.

    (i) They answer impolitely toimpoliteness.

    (j) They often need to re-checkappointments.

    (k) They often interrupt others.

    (a) They cope well with rejections.

    (b) They are not jealous.

    (c) They relate well with people ingeneral.

    (d) They do not allow their family lifeaffect their work.

    (e) They are calm under pressure.

    (f) They tend to see the positives in eachsituation.

    (g) They are careful about what they say,for instance when they make promises.

    (h) They approach directly difficultsituations.

    (i) They are polite even when they arenot treated politely.

  • PASATTM Poppleton-Allen Sales Aptitude Test 11Steve Poppleton & Peter Jones

    SOCIAL CONTROLRAW SCORE = 81, STEN SCORE = 4

    This scale evaluates the desire and ability to control and influence others.Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are perceived as being naturaland simple, inflexible (for instance theystick to rules), indolent, uncompetitive,talkative, indifferent, uninteresting andsubmissive.

    High scorers can be seen as cunning(Machiavellian), pragmatic (for instance inbending rules), strong, convincing,manipulative, competitive, dominant, witha superior attitude, careful, interesting,influential and showing self-control.

    BehaviorsMost likely, they will develop behaviorssuch as:

    It is most likely that these persons manifestthe following behaviors:

    (a) They behave spontaneously and rathersimplistic with others.

    (b) They follow rules.

    (c) They are ready to compromise withothers or to follow their opinion.

    (d) They may show feelings of inferiority.

    (e) They like to please others.

    (f) They lack interest and influence whentalking to others.

    (a) They flatter or bully people in orderto get their own way.

    (b) They manipulate others to divulgethings they do not want to.

    (c) They bend the rules in order to getwhat they want.

    (d) They inform others only when theywill benefit from it.

    (e) They look out for others' reactions totheir behavior.

    (f) They are capable of changing the toneof a conversation (for instance from graveone to very gentle).

    (g) They are able to surprise andinfluence others.

  • PASATTM Poppleton-Allen Sales Aptitude Test 12Steve Poppleton & Peter Jones

    SELF ASSURANCERAW SCORE = 29, STEN SCORE = 5

    This scale evaluates the capacity to show self confidence in various types of situations.Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Area for developmentEfficient

    functioning Advanced skills

    DescriptionLow scorers are often reserved, submissiveand dependent, showing lack of confidence.

    High scorers are perceived as persuasive,confident (both from a social point of viewas well as from a more general point ofview) and self assured.

    BehaviorsMost likely, they will develop behaviorssuch as:

    They are likely to show the followingbehaviors:

    (a) They do not relate well to others.

    (b) They have very poor persuasionabilities.

    (c) They lack self confidence in groupsettings.

    (d) They lack confidence in their ownabilities.

    (e) They avoid responsibility for offeringadvice or making decisions that willaffect others.

    (f) They tend to do things for others,when they could do it for themselves.

    (g) They often need to re-check theirappointments.

    (h) They often interrupt others.

    (a) They relate well with the others.

    (b) They are successful in influencingothers.

    (c) They show confidence in groupsettings.

    (d) They show confidence in their ownabilities..

    (e) They assume responsibility foroffering advice and for decisions that mayaffect others.

    (f) They encourage others to helpthemselves.

  • PASATTM Poppleton-Allen Sales Aptitude Test 13Steve Poppleton & Peter Jones

    VALIDATION SCALEATTENTIVE FAKINGRAW SCORE = 18, STEN SCORE = 5

    This scale is concerned with paying attention to the behavior of other people, as a cue forthe adjustment of one's own. This concern is a pre-requisite for trying to show a favorableimage and defines a sensitivity of the assessed person to display an image which will be seenby others as being attractive (desirable) or flattering. This scale is especially concerned withpaying attention to what is going on in order to carry out own goals, by almost any means.

    Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Not distorted answersPossibly distorted

    answers Distorted answers

    DescriptionLow scorers are not interested in presentinga desirable image. Most likely, they will beseen as easy-going, not interested in others,inconsiderate to others and secure.

    High scorers pay great attention to others indeciding how to behave. They are likely tobe perceived as being dominant,manipulative, attentive to what the personsaround think and do and have a need forrecognition.

    BehaviorsMost likely, they will develop behaviorssuch as:

    Most likely, they will show the followingbehaviors:

    (a) They only tend to help others whenthere is real need.

    (b) They do not need recognition fromothers for their performance.

    (c) They are not up to date with thepersons around them and with theiractivities or preoccupations.

    (a) They have a strong need to get whatthey want, no matter the cost.

    (b) They are prepared to persuade peopleto back out of previous commitments ifthis is to their advantage.

    (d) They are able to break bad ordisappointing news tactfully.

    (e) They keep up to date with the personsaround and their activities orpreoccupations.

    (f) They need recognition from friends orcolleagues for their successes.

  • PASATTM Poppleton-Allen Sales Aptitude Test 14Steve Poppleton & Peter Jones

    VALIDATION SCALEADAPTIVE FAKINGRAW SCORE = 37, STEN SCORE = 5

    This type of impression management is essentially concerned with adapting one's ownbehavior to match or compliment the behavior of others. The distorted behavior may not bea true reflection of how one would behave without the hints or clues of other people. Thepersons who obtain high scores frequently adapt their behavior to suit or match others.Without attentive impression management, this adaptation may be unfocused. This type ofimpression management is especially related to emotional reactions and to quick adaptationof the behavior to situations.

    Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Not distorted answersPossibly distorted

    answers Distorted answers

    DescriptionLow scorers are likely to be calm,self-controlled, uncompetitive, natural,indifferent, unsociable, ethical, inattentive.

    High scorers are often perceived as beingemotionally reactive, adaptive,enthusiastic, sensitive, manipulative,competitive and sociable.

    BehaviorsMost likely, these persons will developbehaviors such as:

    It is most likely that these persons will showthe following behaviors:

    (a) They continue to put in effort evenwhen feeling down.

    (b) They like to be in control of others.

    (c) They do not change their behaviorwhen they interact with different personsor in different situations.

    (d) They do not show emotions orenthusiasm.

    (e) They are not up to date with what isnew or changing (for instance they areinattentive).

    (f) They are not interested in the needsof others.

    (g) They are not willing to compromisepeople in order to reach their goals.

    (a) When they are sad or depressed, theyput less effort in their work.

    (b) They generally enjoy work and life.

    (c) They do not like to be in control ofothers.

    (d) They are willing to put on a falseimage when they think it is needed.

    (e) They very quickly become enthused orimpatient.

    (f) They keep up to date with all is newor changing.

    (g) They are very attentive to the socialneeds of others (for instance they willdisappear when they think it isappropriate).

    (h) They are willing to compromise otherpersons in order to reach their goals.

  • PASATTM Poppleton-Allen Sales Aptitude Test 15Steve Poppleton & Peter Jones

    VALIDATION SCALESOCIAL FAKINGRAW SCORE = 56, STEN SCORE = 5

    Social impression management is the attempt to present a socially desirable image, withoutnecessarily adapting that image to the audience. Thus, the persons with high scores willpresent in their answers the most socially desirable image of themselves. Without specialattention paid to the amplitude and direction of the distortion, this type of self-presentationbehavior might seem indiscriminate and not adapted to circumstances. This scale isconcerned with behaving in a socially desirable manner, which includes showing correctsocial behaviors (for instance, politeness), behaving conscientiously and good control ofown's emotions.

    Definition

    Chart

    STEN Score1 2 3 4 5 6 7 8 9 10

    Not distorted answersPossibly distorted

    answers Distorted answers

    DescriptionLow scorers are often emotional,disorganized, easily discouraged andsocially awkward.

    High scorers are seen as being emotionallycontrolled, conscientious, lively and polite.

    BehaviorsAs a low score indicates an undistortedbehavior, low scorers are likely to showbehaviors such as:

    They are most likely to show the followingbehaviors:

    (a) They show affective reactions such asanger, stress, etc., when it is not sociallyappropriate.

    (b) They are not able to 'see the wood forthe trees', get lost in details and seemdisorganized.

    (c) They are boring in conversations.

    (d) They give up easily when things takean unfavorable turn.

    (e) They tend to guess when they do notknow something, instead of admittingthey do not know.

    (f) They behave impolitely to others.

    (a) They do not over-react to events.

    (b) They find time to do what isimportant.

    (c) They are able to change the tone of aconversation (for instance by making ajoke).

    (d) They persevere even when things gobadly.

    (e) They do not guess when they do notknow something, instead they avoiddecision or admit their ignorance.

    (f) They behave politely.

  • PASATTM Poppleton-Allen Sales Aptitude Test 16Steve Poppleton & Peter Jones

    ANSWERS TO ITEMS

    (1): '3'

    (2): '4'

    (3): '4'

    (4): '5'

    (5): '4'

    (6): '3'

    (7): '2'

    (8): '3'

    (9): '1'

    (10): '4'

    (11): '4'

    (12): '2'

    (13): '2'

    (14): '5'

    (15): '3'

    (16): '4'

    (17): '3'

    (18): '2'

    (19): '3'

    (20): '2'

    (21): '4'

    (22): '3'

    (23): '2'

    (24): '3'

    (25): '4'

    (26): '3'

    (27): '3'

    (28): '3'

    (29): '2'

    (30): '2'

    (31): '2'

    (32): '3'

    (33): '3'

    (34): '2'

    (35): '3'

    (36): '2'

    (37): '4'

    (38): '2'

    (39): '4'

    (40): '4'

    (41): '5'

    (42): '4'

    (43): '2'

    (44): '5'

    (45): '2'

    (46): '3'

    (47): '3'

    (48): '3'

    (49): '3'

    (50): '3'

    (51): '4'

    (52): '4'

    (53): '3'

    (54): '3'

    (55): '4'

    (56): '4'

    (57): '4'

    (58): '4'

    (59): '2'

    (60): '3'

    (61): '3'

    (62): '3'

    (63): '1'

    (64): '3'

    (65): '3'

    (66): '3'

    (67): '2'

    (68): '2'

    (69): '2'

    (70): '4'

    (71): '4'

    (72): '4'

    (73): '3'

    (74): '4'

    (75): '4'

    (76): '4'

    (77): '5'

    (78): '4'

    (79): '3'

    (80): '4'

    (81): '2'

    (82): '2'

    (83): '2'

    (84): '3'

    (85): '3'

    (86): '4'

    (87): '2'

    (88): '2'

    (89): '4'

    (90): '3'

    (91): '4'

    (92): '3'

    (93): '4'

    (94): '4'

    (95): '5'

    (96): '5'

    (97): '4'

    (98): '4'

    (99): '4'

    (100): '3'

    (101): '3'

    (102): '3'

    (103): '4'

    (104): '4'

    (105): '3'

    (106): '2'

    (107): '2'

    (108): '2'

    (109): '3'

    (110): '1'

    (111): '2'

    (112): '3'

    (113): '3'

    (114): '4'

    (115): '3'

    (116): '2'

    (117): '3'

    (118): '3'

    (119): '4'

    (120): '2'

    (121): '3'

    (122): '2'

    (123): '3'

    (124): '4'

    (125): '3'

    (126): '4'

    (127): '3'

    (128): '3'

    (129): '4'

    (130): '3'

    (131): '3'

    (132): '3'

    (133): '3'

    (134): '3'

    (135): '4'

    (136): '2'

    (137): '3'

    (138): '4'

    (139): '3'

    (140): '4'

    (141): '2'

    (142): '2'

    (143): '3'

    (144): '3'

    (145): '2'

    (146): '3'

    (147): '4'

    (148): '3'

    (149): '4'

    (150): '3'

    (151): '3'

    (152): '2'

    (153): '4'

    ANSWERS TO ITEMS

    GENERAL STATISTICS# 1 answers: 3 from 153 (1.96%)

    # 2 answers: 35 from 153 (22.88%)

    # 3 answers: 61 from 153 (39.87%)

    # 4 answers: 47 from 153 (30.72%)

    # 5 answers: 7 from 153 (4.58%)

    # missing answers: 0 from 153 (0.00%)

    GENERAL STATISTICS

    RAW SCORES

    Scale

    Raw score

    missing answers

    MAD EAD SAD ADA CON EST SOC ASS ATF ADF SOF

    57

    0

    80

    0

    70

    0

    23

    0

    79

    0

    56

    0

    81

    0

    29

    0

    18

    0

    37

    0

    56

    0

    RAW SCORES

  • © 2002, Hogrefe Ltd. All rights are reserved for the test and all the accessories.

    No part of this test, answer sheet, testing booklet or associated report can be printed or reproduced in any form, electronically, mechanicallyor photographically, translated and included in any information storage system or used for printing and reproducing an electronicinterpretation, without the prior written approval of the author or national authorized distributor

    Published and distributed in Romania under license by O.S. Romania, part of the group Giunti O.S.

    OS Romania / D&D / Testcentral Str. Grigore Moisil, Nr. 42, Sector 2, Bucuresti Tel/Fax (+4) 021 242 89 63

    This test cannot be resold, sublicensed, redistributed or in any other way transferred or used in any way by any other party than the person orentity that has been licensed to. Any violation of this provision will result in automatic cancellation of the license and will place the involvedparties at guilt according to the law of the author's rights.