Technology Governance: Smart, Sexy and Simple in Seven Steps
Electronic governance steps in the right direction?
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Transcript of Electronic governance steps in the right direction?
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Electronic Governance
Bozhidar Bozhanov
Steps in the Right Direction?
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About me• E-government adviser to the deputy prime
minister Rumyana Bachvarova• Software engineer• @bozhobg• http://techblog.bozho.net• http://blog.bozho.net
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What is e-governance?• The government not bothering you with its
stuff• ...and making it easy to request stuff• ...and optimizing its workflows• ...and making itself transparent and
predictable
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Example: certificates• Citizens are delivering paper. • I know my marital status and my address• Certificates must die
• And be replaced by real-time queries
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Source: Disney
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What are we doing?• Electronic governance• Electronic identification• Open data• E-voting*
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Status quo (2 yrs ago)• Administrations = silos• Almost no integration, few web services
• Sometimes - overnight replication• Poor quality software • No unified way to identify citizens• Digitized paper processes• Little understanding of “data”• No coordination
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EGov - step 1
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Laws and programming• Structured• (semi-)formalized language• if, for-each• diffs• Turns out: programmers are good at law-
making :)
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Electronic governance act• New state agency for electronic
governance• Horizontal control and coordination• Public register for all projects
• Integrate everything• Open source everything• Open data everywhere
(also, gov.bg)
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Mandatory integration• Data obtained from primary registers• How?
• Web services• No ESB• Checking legal grounds for access• Audit log, notify citizen for access
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Open source• Every piece of code written as part of a
government-procured project must be open source• From day one• On GitHub (+ state-owned repo)• OSI/FSF licenses only
• => higher quality, reuse, security, lower cost• Practical challenges
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Experts program• A-la freelance experts to be hired by the
state agency• IT conscription :)• not too high a salary; lots of bureaucracy• ...but a chance for impact• flexible
• 18F-like• Also: “State system operator”
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Ordinance• Web services• Audit trail (unmodifiable)• Privacy (no one can simply “read”)• Usability (mobile, optimized processes)• Security• Technical specification template
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EGov roadmap• A.k.a. What are we building till 2018/2020• Rebuilding/upgrading all major registers• A “Register-as-a-service”• E-ID• Government cloud• E-services• E-voting
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Electronic identification• Introduced a new law
• and its ordinance• what is “electronic identity”?• Key enabler
• Mandatory for all systems• De-facto Single Sign On for gov services• Used to request all services
• QES still continues to exist• Privacy-preserving
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Multiple eID options• Smart card (national ID card* / separate) • HSM• Split key (HSM+mobile)• Hardware-backed keystore (mobile)
• Lower LoA (Level of assurance)
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Open data• Opendata.government.bg
• 1300+ datasets (Few of which of very high quality)• Commercial register, procurement register• Built tools: XLS-to-CSV, auto-uploader• Rising in: OKFN, EU28
• Step 1: Make it legally required• Step 2: Every system must publish open data• Data literacy
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Electronic voting• The law is already in place
• Requires: open source, verifiability, eID authentication, technically-guaranteed secrecy, audits
• E-voting pilot projects to be prioritized by Council of ministers next week
• Project proposal is underway• => 2018 pilots, May 2019 - binding election
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What’s left• ...everything• 30 project proposals to be submitted by
21.12.2016• 2017 - the “implementation year”
• oversight, control
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Our approach• Agile• Multi-tasking• Identifying motivated actors• DIY• “Failure is only temporary”
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What’s in it for us?• Obviously not:
• the money• the technical complexity
• The challenge• The impact – not only local• The diversity of tasks• The opportunities for out-of-the-box thinking
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Conclusion• High level overview AND implementation
details matter• Making sure it works long term
• Legal groundwork• Setting up standards, processes and templates• Making everything open• Civil society
• Hopefully - steps in the right direction
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Get updates / contribute• facebook.com/egovbg• discuss.government.bg• github.com/government.bg • Message me :)
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Questions?