Lindsey MonroeBlock 2

ARPANET:

Hard Bounce- a hard bounce is the failed delivery of an e-mail due to a permanent reason like a non-existent address

Soft Bounce- a soft bounce is an e-mail message that gets a far as the recipient’s mail server but is bounced back undelivered before it gets to the intended recipient. A soft bounce might occur because the recipient’s inbox is full

Spam- junk mail

Intranet- private computer network with a firewall, business

Internet- an electronic communications network that connects computer networks around the world

POP- Post Office Protocol, a protocol used to retrieve email from a mail server

Phishing- The act of sending an email to a user falsely claiming to be an established legitimate business in an attempt to scam the user into surrendering private information that will be used for identity theft.

Encryption- scrambling of information for security purposes to be sent across the internet

Decryption- descrambling of information for security purposes that has been sent across the internet

Netiquette-guidelines for posting messages to online services, and internet newsgroups.

Netiquette covers not only rules to maintain civility in discussions,

But also special guidelines unique to the electronic nature of forum messages.

• DON NOT SHOUT is message- all caps• Avoid to much formatting because it may change across different

computers• Check email daily and respond promptly.• Remember that email is a written form of communication and therefore

can be printed out and viewed by others than those originally intended for or used as legal documentation

• Remember that you can always deny that you said it, but what you write is documented.

• Remember that email is not confidential• Do not spam readers with unnecessary information or frivolous

material it is not professional and could be in violation of company policy and grounds for termination of employment

• Proofread and spell check for spelling errors

Router- a device that forwards data packets along networks. A router is connected to at least two networks. Routers are located at gateways. The places where two or more networks connect.