Electronic Bus Service Registration - ITS-UK
Transcript of Electronic Bus Service Registration - ITS-UK
Electronic Bus Service Registration
Passenger Information Interest Group - ITS UK6 December 2007
Roger Slevin, Standards ManagerTransport Direct Team, Department for Transport
Based on presentations originally given at the launch of EBSRat the INFORM conference on 8 November 2007
The bus schedule …different interpretations
Bus operator’s registrationTiming pointsSufficient data to show route taken unambiguously
Local authority (or traveline) schedule database
All stops servedInterpolated timesSketchy beyond area boundary
Real-time systemPrecise timesSeasonal/ date variationsVehicle allocation
The bus schedule …different interpretations
Bus operator’s registrationTiming pointsSufficient data to show route taken unambiguously
Local authority (or traveline) schedule database
All stops servedInterpolated timesSketchy beyond area boundary
Real-time systemPrecise timesSeasonal/ date variationsVehicle allocation
Coarse: sufficient detail to meet regulations
Medium: sufficient detail for journey planning
Fine: detail necessary to drive real-time stop signs
The bus schedule …different interpretations
Bus operator’s registrationTiming pointsSufficient data to show route taken unambiguously
Local authority (or traveline) schedule database
All stops servedInterpolated timesSketchy beyond area boundary
Real-time systemPrecise timesSeasonal/ date variationsVehicle allocation
Coarse: sufficient detail to meet regulations
Medium: sufficient detail for journey planning
Fine: detail necessary to drive real-time stop signs
Typically, separate systems; manual intervention in each
Typical tasks … Bus Operator : internal
Schedule creation Driver/ vehicle allocationFare setting/ management PublicityEngineering managementBus service operators grant claim
Operator
Typical tasks … Bus Operator for others
Service registrationLocal authority contractsService performance managementSupply real-time system
Operator
VOSA
Real-timeinformationProviders
LTAs&
PTEs
Typical tasks …Local Transport Authority (1)
Determine local transport policyStudy bus service registrationsReview commercial bus networkIdentify & procure socially necessary bus servicesMeasure accessibility to transport
Operator
LTAs&
PTEs
Typical tasks …Local Transport Authority (2)
Monitor bus operationManage local stop records (NaPTAN)PublicityMaintain local bus service databaseMaintain real-time system
Operator
Real-timeinformationProviders
Travel & transport
informationcommunity
LTAs&
PTEs
Typical tasks …information provider
Import local bus service databasesMaintain regional public transport databaseReview bus service registrationsReview regional stop records (NaPTAN)Supply bus schedules to real-time system
Operator
Real-timeinformationProviders
LTAs&
PTEs
Travel & transport
informationcommunity
Aspirations for electronic data transfer
Many organisations can benefit from process improvement around overall business efficiency
Create electronically at sourceTransfer data electronicallyDefined responsibilitiesRemove re-work
Developing electronic data transfer
Focus has been on data creation/ outputNeed to enhance data input to systems
In local transport authoritiesIn information providers
Ensures the electronic transfer of bus service data between interested parties
OutputsInputsUsage
Benefits from electronic data transfer
Produce schedule once, then edit electronicallyReduce re-keying of schedulesRe-use schedules for operations, publicity, traveline, etc.Improve registration visibility by operator, local transport authority or PTE, VOSAImprove timelinessReduce errorsReduce operational costsDevelop new outputs enabled by electronic data
What is EBSR?
An electronic business system and process to register a bus service with the Traffic Commissioners and VOSAA formal transaction between parties
OperatorsLTAs and PTEsVOSA
A system that carries the full information required downstream by
LTAs and PTEsTravelineTransport DirectOther information systems
EBSR Pilot Objectives
End-to-End registration process provenOperatorsVOSALTAs and PTEs
System functionality and resilienceDifferent types of bus service / registrationSmall to large registration file sizesSingle or multiple registration submissionAppropriate support processSLAs in place with suppliers
Satisfaction of all parties with systems and processes
EBSR Pilot Process
Selected locations from two operatorsArriva West ScotlandStagecoach CambridgeStagecoach Oxford
Existing registrationsTo verify that operator and VOSA details are consistent
New registrations and variations
Involving all stakeholders – operators, authorities, system suppliers, and data users
The EBSR Process
Operator creates XML file and uploads to VOSA in a zip file.The file is checked automatically; if valid it confirms receipt to operator and availability for download to Local Authorities.VOSA processes and accepts registrationVOSA advises operator and LTAs of acceptance.PDF of registered particulars ready for download.LTAs and operators can download TXC and PDF files when they want them.
LTA/PTE handling registrations (1)
Work out the differences from previous versionDecide whether any action neededReport to membersEncode and enter data into local or regional databaseCreate / check local interpolated timesRe-type data to get it on to LA web siteProduce stop / service publicityMonitor punctualityFile them
LTA/PTE handling registrations (2)
Policy teamDevelop / adjust local policies
Transport plannersAccessibility planning (“Accession” and NPTDR updates)
Contract teamsCreation of tender and contract documents which reference a pre-created TXC file
LTA/PTE and electronic registrations
Faster production of information for leaflets, roadside displays, etc Faster supply of data to travelineMore efficient working with real-time systemsLess effort creating interpolation of stop timesDevelop/ use tools to compare the proposed against the existing registration
From second electronic version onwards
Electronic registration information use
Better links with accessibility planningQuicker updating of “Accession” data
Smaller operatorsWorking through LTA or others as a registration agentLinks to potential for TXC being used within LA contract procedures
TfL interest in registrationsLondon Service PermitsTfL want to see the registrations and they use the data in the London Travel Information ServiceLondon’s bus operators have to submit registrations for out-of-London sections of route
Benefits for Local Transport Authorities
Electronic registration will have both direct and indirect benefitsMuch less coding and keying by LTA staffFaster input to databasesBetter turnaround into publicity material and information displaysOpportunities for better processes and outputs
Operator challenges
Moving from paper based to electronic
Cultural change
Addressing uncertainty for the customer
Trash in Trash out
Raising operator’s game
Where does NaPTAN fit it?
Good quality NaPTAN is essential for EBSRTXC v2.1 contains annotated references from NaPTAN
AtcoCodeCommonNameIndicatorLocalityName
All other stop-related data comes directly from NaPTAN
Vision
To move bus service data seamlessly, coherently and electronically between authorised and interested stakeholders
OperatorsLargeSmaller
PTEs and LTAsReal-time information service providersVOSATravel and transport information community
Transport DirectTraveline regionsPrivate- and public-sector providers
Vision
There are many two-way interactions
Operator to VOSAOperator to real-time information providerOperator to LTA / PTELTA / PTE to travel & transport information community
Standards are the glue for stakeholder interactions
TransXChange 2.1NaPTAN 2.1
StandardsTXC
NaPTAN
OperatorsSmaller
Travel & transport
informationcommunity
VOSA
Real-timeinformationProviders
OperatorsLarge
LTAs&
PTEs
Building blocks
TransXChange 2.1TransXChange Publisher
Timetable PDF outputMap PDF Output
NaPTAN 2.1Daily downloadOnline web service
Operator Licensing Business System (OLBS)Electronic Bus Service Registration System (EBSR)
Registration upload through OLBSRegistration upload through secure file transfer (SFTP)Registration download through SFTPStakeholder electronic mailboxes
Concepts proven
TransXChange output fromLicensed bus scheduling softwareDemonstration “Online Editing” software
TransXChange input intoBus database systemsBus scheduling systemsJourney planning systems
MappingFor creating servicesFor viewing servicesUsing commodity third-party web services (Multimap)
Benefits
Efficient and effective management and handling of bus service data
Ownership and accountability
Business processes streamlined with electronic schedules
Remove the mundane processesFocus on the key stakeholder outcomes
Value added to data, services and processes where appropriate
Time available to add valueValue determined by the recipient
Delivering the vision
Understand the “wins” for smaller operatorsWhat is in it for them?
Understand the “wins” for LTAs and PTEsUnderstand their community objectives
Let the private sector do what it does bestPublic sector intervenes only when needed
Foster a variety of business and service modelsTo meet differing customer requirements and valuesTo accommodate agency services
Leverage existing investmentsAllow the open use of the “Online Editing” software
Think and act in partnership
Private sector role
TransXChange 2.1-compliant licensed softwareUtilising NaPTAN 2.1 data where appropriate
DownloadWeb service
Effective commercial models for usageStandard licensed softwareAgent licensed softwareAs an “on-demand” application service
Subscription-basedOr “pay as you use”
Take on the challengeAnd the opportunity to innovateInvest to succeed
Thank you
Questions and discussion
For further information please contact:
[email protected]@dft.gsi.gov.uk