Electric Valve Actuator Specialist Adds Major Customer ...
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PROCESS & CONTROL | NOVEMBER 2017 45 CONNECTINGINDUSTRY.COM/PROCESS&CONTROL TECHNOLOGY IN ACTION ADVERTORIAL Electric Valve Actuator Specialist Adds Major Customer Service Developments T o mark 40 years of UK operations, AUMA UK, the electric valve actuator specialist, have made a number of significant developments to develop facilities and enhance customer support levels. To further support customers, AUMA UK have also appointed two new members of the UK external sales team. A remodelling of key areas in AUMA’s Clevedon Head Office has added new office space to bring service management and customer services staff together. AUMA UK now offers customer service office hours of 8am-5pm Monday to Thursday, 8am-4pm Friday, with 24/7 on-call facilities for key account and framework customers. Sara Thompson, Sales Office Supervisor, said ‘We have instant access to expert knowledge so we can respond to queries straight away. We have also implemented the global AUMA Proposal Manager system, so quotations are easy to generate and check. We aim to have a response to every sales enquiry, no matter how complex, within 2 days of receipt.’ AUMA have also established a dedicated Training Academy, a demonstration, training and meeting area, where customers, staff and other partners will have the opportunity to visit and explore in detail the opportunities presented by AUMA’s range of actuators. With permanent installations of the AUMA actuators range, audio visual equipment and break-out/meeting rooms, individuals and teams will have the facilities to learn with the support of the AUMA technical team. AUMA will use the facility to coach operators within the AUMA ACE maintenance partner programme, and to demonstrate the range of features of the AUMA range. On the personnel front, AUMA have recruited two new members to the UK sales team. Looking after north and central England from a base in West Yorkshire is Kevin Deutsch, who has a wealth of experience, previously working for Weir Valves & Controls and Busch (UK), and Bernard Horsfield, who will manage the South of England. Bernard has more than 30 years of engineering experience, notably with Oil and Gas specialists Ascendant Technologies, where he supplied actuated valve equipment throughout the UK, Middle East and Scandinavia. AUMA u 01275 871141 u [email protected] u www.auma.com New NEBOSH HSE Process Safety Certificate now being piloted by RRC International H ealth, safety and environmental training specialist RRC International has been chosen by NEBOSH to help it pilot the NEBOSH HSE Certificate in Process Safety Management. This new qualification is designed specifically for those with safety responsibilities in the process industries and aims to provide candidates with the knowledge and understanding they need to contribute effectively to managing process safety risks. The qualification has been developed through a collaboration between NEBOSH and the Health and Safety Executive (HSE). This course is suitable for those who work in process industries all over the world, such as oil and gas, chemicals, plastics and pharmaceuticals. Given the hazardous nature of these industries, this qualification has been designed to give managers, supervisors and safety professionals working in them the specialist knowledge and understanding they need to keep their staff, sites and surroundings safe. RRC International u 020 89443100 u www.rrc.co.uk Cirrus Research training expanded to include Environmental course N oise Monitoring specialists Cirrus Research have expanded their product training and CPD programmes, adding an environmental noise measurement workshop to the roster This one-day event gives an overview of Environmental Noise Measurement and covers the basics of sound, the instrumentation available, measurement principles, specific measurement and analysis techniques, noise propagation principles and noise reduction techniques. All Cirrus courses offer a triple whammy of benefits: an ideal opportunity to bring customers up to speed on the Cirrus products and their applications, gain valuable CPD points and enjoy a great networking event at the same time. Additional dates have also been put in the diary for the popular Cirrus Product Training Courses (CPTC) with extra days confirmed right into 2018 at York Racecourse, the Imperial War Museum Duxford, and the Williams Conference Centre. The CPTC course offers a solid foundation of noise knowledge before switching to a practical session, which demonstrates the Optimus ® Sound Level Meters and doseBadge® Noise Dosimeters. The day then moves into the Places on the CPTC course are currently available at: · 14 November 2017 - Rockingham Motorspeedway · 06 December 2017 - York Racecourse · 24 January 2018 - Oulton Park Circuit · 20 February 2018 - Imperial War Museum Duxford · 21 March 2018 - Castle Combe Circuit · 18 April 2018 - York Racecourse · 22 May 2018 - Rockingham Motorspeedway · 19 June 2018 - Williams Conference Centre A further course for users of the Trojan Noise Nuisance Recorder has also been confirmed for November 9 at the National Railway Museum in York. Cirrus Research u 01723 891655 u www.cirrusresearch.com/training PC-NOV17-ADVERTORIALS.qxp_PC 21/11/2017 10:17 Page 45
Transcript of Electric Valve Actuator Specialist Adds Major Customer ...
PROCESS & CONTROL | NOVEMBER 2017 45CONNECTINGINDUSTRY.COM/PROCESS&CONTROL
TECHNOLOGY IN ACTION ADVERTORIAL
Electric Valve Actuator Specialist Adds Major Customer Service Developments
To mark 40 years of UK operations, AUMA UK, the electric valve actuatorspecialist, have made a number of significant developments to develop
facilities and enhance customer support levels. To further supportcustomers, AUMA UK have also appointed two new members of the UKexternal sales team.
A remodelling of key areas in AUMA’s Clevedon Head Office has addednew office space to bring service management and customer services stafftogether. AUMA UK now offers customer service office hours of 8am-5pmMonday to Thursday, 8am-4pm Friday, with 24/7 on-call facilities for keyaccount and framework customers. Sara Thompson, Sales Office Supervisor,said ‘We have instant access to expert knowledge so we can respond toqueries straight away. We have also implemented the global AUMA ProposalManager system, so quotations are easy to generate and check. We aim tohave a response to every sales enquiry, no matter how complex, within 2days of receipt.’
AUMA have also established a dedicated Training Academy, ademonstration, training and meeting area, where customers, staff andother partners will have the opportunity to visit and explore in detail theopportunities presented by AUMA’s range of actuators. With permanentinstallations of the AUMA actuators range, audio visual equipment andbreak-out/meeting rooms, individuals and teams will have the facilities tolearn with the support of the AUMA technical team. AUMA will use thefacility to coach operators within the AUMA ACE maintenance partnerprogramme, and to demonstrate the range of features of the AUMA range.
On the personnel front, AUMA have recruited two new members to the UK sales team. Looking after north and central England from a base in West Yorkshire is Kevin Deutsch, whohas a wealth of experience, previously working for Weir Valves & Controls and Busch (UK), and Bernard Horsfield, who will manage the South of England. Bernard has more than 30years of engineering experience, notably with Oil and Gas specialists Ascendant Technologies, where he supplied actuated valve equipment throughout the UK, Middle East andScandinavia.
AUMA u 01275 871141 u [email protected] u www.auma.com
New NEBOSH HSE ProcessSafety Certificate now beingpiloted by RRC InternationalHealth, safety and environmental training specialist RRC
International has been chosen by NEBOSH to help it pilotthe NEBOSH HSE Certificate in Process Safety Management.This new qualification is designed specifically for those withsafety responsibilities in the process industries and aims toprovide candidates with the knowledge and understandingthey need to contribute effectively to managing processsafety risks. The qualification has been developed through a collaboration between NEBOSH and the Health and SafetyExecutive (HSE).
This course is suitable for those who work in processindustries all over the world, such as oil and gas, chemicals,plastics and pharmaceuticals. Given the hazardous nature ofthese industries, this qualification has been designed to givemanagers, supervisors and safety professionals working in them the specialist knowledge and understanding theyneed to keep their staff, sites and surroundings safe.
RRC Internationalu 020 89443100u www.rrc.co.uk
Cirrus Research training expanded to include Environmental course
Noise Monitoring specialists Cirrus Research have expanded their product training and CPD programmes, adding anenvironmental noise measurement workshop to the roster
This one-day event gives an overview of Environmental Noise Measurement and covers the basics of sound, theinstrumentation available, measurement principles, specific measurement and analysis techniques, noise propagationprinciples and noise reduction techniques.
All Cirrus courses offer a triple whammy of benefits: an ideal opportunity to bring customers up to speed on theCirrus products and their applications, gain valuable CPD points and enjoy a great networking event at the same time.
Additional dates have also been put in the diary for the popular Cirrus Product Training Courses (CPTC) with extra days confirmed right into 2018 at York Racecourse, the Imperial War Museum Duxford, and the WilliamsConference Centre.
The CPTC course offers a solid foundation of noise knowledge before switching to a practical session, whichdemonstrates the Optimus® Sound Level Meters and doseBadge® Noise Dosimeters. The day then moves into the
Places on the CPTC course are currently available at: · 14 November 2017 - Rockingham Motorspeedway· 06 December 2017 - York Racecourse· 24 January 2018 - Oulton Park Circuit· 20 February 2018 - Imperial War Museum Duxford· 21 March 2018 - Castle Combe Circuit· 18 April 2018 - York Racecourse· 22 May 2018 - Rockingham Motorspeedway· 19 June 2018 - Williams Conference Centre
A further course for users of the Trojan Noise Nuisance Recorder has also been confirmed for November 9 at theNational Railway Museum in York.
Cirrus Research u 01723 891655 u www.cirrusresearch.com/training
PC-NOV17-ADVERTORIALS.qxp_PC 21/11/2017 10:17 Page 45
