Electric Scooter User ManualPES350B

Read and understand this entire manual before riding this scooter.Manual illustrations are for demonstration purposes only. Illustrations may not reflect exact

appearance of actual product. Specifications subject to change without notice.

01

5. Charge Your Scooter

1. Package Contents

4. Assembly and Set-Up

2. Control Panel

CONTENTS

02

03

05

06

6. How To Ride

7. Safety Instructions

06

08

9. Daily Care and Maintenance

3. Specifications

8. Folding and Carrying 13

04

14

10. Troubleshoot 15

02

Battery Compartment

Disc Brake

Brake Light

Buckle

Scooter Bell

Control Panel

Accelerator

Kickstand

Folding Mechanism

Wheel Motor

Charging Port

Headlight

Brake Lever

1 Package Contents

Assembled Electric Scooter

Carefully check package contents. If anything is missing or damaged, please contact Populo for support.

Accessories

Charging Adapter Hex Wrench X 2 Extension Hose

03

2 Control Panel

Mode Display

Cruise control

The scooter has 3 speed modes which can be selected. To change modes, press the power button twice.

ECO - Approx. 6 mi/h speedD - Approx. 9 mi/h speedS - Top speed of 15 mi/h

Speed Display

When the scooter is ridden, the riding speed will be displayed on the control panel.

Battery Level Display The battery charging level is indicated by 5 bars on the control panel. As the battery charging is consumed, less bars will be displayed.

Power Button

The power button is used to power and configure the scooter.

Turn On - Press the power button & hold for 2 secondsTurn O� - Press the power button & hold for 2 secondsHeadlight - Turn On, press the power button once Change Speed - Press the power button twice

NOTE: The scooter will beep and flash over 15mph as speed warning.

Cruise control will be activated when the throttle is engaged for more than 3 seconds.Press down the throttle completely or apply the brake to deactivate the cruise control.

mph

ECO D S

04

3 Specifications

[1] Item height: Measured from the ground to the top of the scooter.

[2] Travel range per charge: Measured when there is no wind and at 77°F, with the fully charged scooter that ride at a even speed of 9.3 mph on a flat surface with a load of 165.3 pounds .

NOTE: Data and specifications may vary due to di�erent models, and are subject to change without notice.

Performance Index Items

Dimensions

Weight

Main

Parameters

Battery Pack

Wheel Motor

Tires Treaded, 8.5” Pneumatic Rubber

Charging Adapter

L × W × H [1]

After folding: L × W × H

Load range Riding

Requirements Age

Top. speed

Travel range per charge[2]

Max. climbing angle

Operating temperature

Storage temperature (°F)

IP rating

Suitable surfaces

Max. input voltage

Rated capacity

Intelligent battery management

system

Input voltage

Output voltage

Output current

Rated voltage

Rated power

Output power

Charging time

Specifications

42.5×16.7×44.7 (inch)

42.5×16.7×18.9 (inch)

55.1-220 (lbs)

Approx. 14.5 (miles)

Approx. 14 (%)

36 (VDC)

14–104 (°F)

-4–113 (°F)

42 (VDC)

270 (Wh)

350 (W)

Unusual temperature/short circuit/under voltage/over current/dual

overcharge/dual over-discharge protections

100–240(VAC)

42 (VDC)

2 (A)

84 (W)

16–50

IPX4

Cement, asphalt and mud roads; bench lower than 0.4 inch;

crevice narrower than 1.2 inch

Approx. 15 (mph)

Approx. 4 (h)

Item weight Approx. 28.3 (lbs)

05

4 Assembly and Set-Up

2. After the assembly, press the power

button to check if it's working properly.

1. Fasten the handlebar to the steering column, then unfold the steering column and fasten the folding

mechanism. Open the kickstand.

mph

ECO D S

06

5 Charge Your Scooter

6 How To Ride

Wearing helmets and knee pads in case of falls

and injuries when you learn to ride the scooter

RED - charging

GREEN - fully charged

Turn on the scooter and check the battery charge level.

1.

Lift the rubber charging port cover.

Plug the power adapter into the charging port.

WARNING

When charging is complete, unplug the power adapter and cover with the rubber charging port cover.

Caution: Please check and make sure all fasteners

are locked before each ride.

mph

ECODS

07

Releasing the accelerator gently slows the scooter. For immediate braking control, squeeze the brake lever.

4

Step on the deck with one foot, with the other foot slowly push forward to roll and coast on the scooter.

2.When the scooter starts to coast, put both feet on the deck and press the accelerator.

3.

Slightly lean your body and turn the handlebars in the direction you want to turn.

5

NOTE：The electric scooter will not be engaged until the scooter reaches a speed of approx. 2mph, for your safety.

08

DO NOT accelerate when you go downhill.Look out for doors, elevators and other overhead obstacles.

Ride at a controlled and slow speed while you ride through uneven surfaces. Slightly bend your knees to absorb the bumpy impacts.

7 Safety InstructionsWatch out for safety risks

DO NOT ride during rainy / wet weather.

09

DO NOT hang bags or other heavy accessories on the handlebars.

Keep both feet on the deck at all times.

Always steer clear of obstacles.DO NOT PRESS THE ACCELERATOR when you're walking alongside the scooter.

10

Do not try following dangerous actions

DO NOT turn the handlebar violently during high-speed riding.

DO NOT ride in tra�c lanes or residential areas where vehicles and pedestrians are both allowed.

DO NOT ride into a puddle that is deeper than 0.78 inches.

DO NOT ride with anyone else, including children.

11

DO NOT take the hands o� from the handlebars while riding.

DO NOT try to ride up or down stairs,or jumping over the obstacles.

DO NOT touch the disc brake.DO NOT keep your feet on the rear mudguard.

12

Safety Reminder

� This electric scooter is designed as a leisure device. For your safety, please follow instructions in the manual and obey tra�c

laws and regulations set forth by government and regulatory agencies.

� Use caution, keep proper speed and distance, especially so when you're unfamiliar with the place. By using the scooter, you

should understand that risks cannot be entirely avoided as others may violate tra�c regulations and drive dangerously. Only

use the scooter in safe conditions to avoid harm to you and others. Ride responsibly.

� Respect pedestrians' right of way. Make your presence apparent by using the bell and ride slowly to all others around you in

order to avoid accidents. Try not to startle them while driving, especially children.

� Closely follow the safety instructions in the manual regulations regarding electric scooters. POPULO company shall not be liable

for any financial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted from actions that violate

user instructions.

� Anyone using the scooter must know how to properly operate the scooter before use. Please use safety gear.

� Inspect the scooter before every use. If there are lose parts, low battery alerts, flat tires, excessive wear, strange sounds,

malfunctions and other abnormal conditions, stop riding immediately and call for professional support.

WARNING – Risk of Fire – No Use Serviceable Parts.

13

8 Folding and Carrying

Make sure that the scooter's turned o�.

To fold, unlock the folding mechanism, and fold the steering column to hook the buckle on the rear mudguard.

To open, press the bell trigger to remove from the buckle, open the steering column and lock the folding mechanism.

Hold the scooter by the steering column to carry.

Fold Open

Carry

14

9 Daily Care and Maintenance

Cleaning and Storage

If you see stains on the scooter's body, wipe them o� with a damp cloth. If the stains won't scrub o�, put on some toothpaste, and brush them with a

toothbrush, then wipe them o� with a damp cloth. If you see scratches on plastic parts, use sandpaper or other abrasive materials to polish them.

NOTE: Do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent dire damage. Do not wash the

scooter with a high-pressure water spray. During cleaning, make sure that the scooter's turned o�, the charging cable is unplugged, and the rubber flap is

closed as water leakage may result in electric shock or other major problems.

When the scooter's not in use, keep it indoors where it is dry and cool. Do not put it outdoors for long time. Excessive sunlight, overheating and overcooling

accelerate tire aging and compromise the scooter and the battery pack's lifespan.

Battery Maintenance

1. Use original battery packs, use of other models or brands may bring about safety issues.

2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in

battery damage or even injuries and deaths。

3. Use original power adapter to avoid potential damage or fire。

4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly

dispose used batteries.

5. After every use, fully charge the battery to prolong its lifespan.

Do not place the battery in an environment where the ambient temperature is higher than 122°F or lower than -4°F (e.g., do not leave the scooter or the

battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into fire as it may lead to battery failure, battery overheating,

and even another fire. If the scooter is expected to be left idle for more than 30 days, please fully charge the battery and place it in a dry and cool place. Keep

in mind to recharge it every 60 days to protect the battery from potential damage which is beyond limited warranty.

Always charge before exhausting the battery to prolong the battery's lifespan. The battery pack performs better at normal temperature, and poor when it is

below 32°F. For instance, when it is below -4°F, the riding range is only half or less at normal state. When the temperature rises, the riding range restores.

NOTE: The Electric Scooter needs to be charged every 2-3 months. The damage caused by prolonged no charge is irreversible and is beyond limited

warranty. Once the damage is done, the battery can not be recharged (non-professionals are forbidden to dismantle the battery pack, as it may cause electric

shock, short circuit or even major safety accidents).

15

Disc Brake Adjustment

Barrel Adjuster

10 TroubleShoot

Error Code or Problem Possible Cause

Motor malfunction

Throttle malfunction

Error code: E1

Error code: E2

Troubleshooting Steps

1. Check that the motor wires are firmly connected to the controller and free of contamination or grit.

2. Restart the scooter

1. Restart the scooter

2. Replace the throttle

If the brake needs adjustment, you can turn the brake barrel adjuster clockwise or counter-clockwise making it looser or tighter for your comfort.

Please contact our customer service through info@populo.com if you have any issue with it.

16

ONE YEAR LIMITED WARRANTYPopulo warrants that all new Populo electric scooters and main components are warranted to the original against manufacturing defects in

materials and/or workmanship for a maximum period of one (1) year from the date of original retail purchase. (This warranty does not apply to

the consumable parts such as tire, brakes, seal ring or other mechanical components of the scooter etc.)

Battery is not charged, or control

panel is damaged

Charger damaged

Brake caliper or rotor misalignment

Electrical connection

Scooter would not

power on

Battery not charging

Brake makes noise

Lights don't turn on

1. Make sure the battery is charged.

2. Press and hold the power button for 2 seconds to turn on.

3. Replace the control panel.

Ensure the charger is connected to an electrical outlet that is turned on.

Check if the LED indicator on the charger works.

Check if the brake rotor is misaligned.

Check if the wire connections are good, firmly plugged in, and free of

contamination or grit.

1. If the scooter has been charged by any other chargers than original charger Populo supplied.

2. If the scooter show signs of damage or defects caused by or resulting from abuse, accident, alterations.

3. Failure to use or perform maintenance the scooter as set out within the user manual.

4. If the scooter is disassembled or tampered with in any way.

WARNING: The following actions will result in the warranty becoming void.

Any questions, please contact our customer service center: info@populo.com

THANK YOU FOR CHOOSING18457 Railroad St. Industry, CA 91748

www.populo.com