EKZ SMART HOME

User Manual

EKZ Smart Home Hub

EKZ 100

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Table of Contents

Important Safety Information .................................................................... 4

Important Data Privacy Information .......................................................... 5

1. The EKZ SMART HOME ............................................................ 6

2. Setup ......................................................................................... 9

2.1. Install the Hub ............................................................................ 9

2.2. Connect the Hub to the App .................................................... 10

2.3. Home Setup: Create layout ...................................................... 11

3. Add and control Smart Home Devices ..................................... 12

3.1. Manage Devices by App .......................................................... 12

3.2. Manage Devices by Hub Button .............................................. 15

4. Basic App Functions ................................................................ 16

4.1. Control Devices Individually ..................................................... 16

4.2. Control Device Groups with “Smarts” ..................................... 17

4.3. Create Rules ............................................................................ 19

4.4. Dashboard: Access Favorites and More ................................... 21

4.5. Home Setup Configuration ....................................................... 25

4.6. Manage User Account and Hub Connectivity Information ........ 25

5. Voice Control ........................................................................... 27

6. Troubleshooting and Resetting ................................................ 28

6.1. Hub Troubleshooting ................................................................ 28

6.2. Reset Compatible Devices to Factory Settings ........................ 29

7. Overview of LED Colors and Hub Buttons ............................... 37

8. Hub Technical Data .................................................................. 39

9. Conformity Declarations ........................................................... 40

10. Contact and Support ................................................................ 41

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EKZ SMART HOME Time to rethink how we live

Dear Customer,

Do you enjoy modern living? We do, too!

With EKZ Smart Home, your future home will control itself –

with you still being in charge at any time and from anywhere.

This document contains practical information on installation,

operation and troubleshooting for your EKZ Smart Home.

Do you have any more questions?

You can contact us any time at smarthome@ekz.ch 058 359 56 56

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Important Safety Information

Before you use the EKZ Smart Home Hub, please read the

following safety information:

1. The installation should be performed by a competent person.

Please do not let your children play with the Hub or Smart

Home devices.

2. Only use the Hub with the original mains adapter supplied. The

device may not be used if the mains adapter or cable are

damaged. The mains adapter of the Hub may only be connected

to a mains supply of ~100–240 V, 50/60 Hz.

3. Only use the Hub in dry interior rooms (not in the bathroom,

kitchen or garden, etc.).

4. Protect the Hub from direct sunlight.

5. Make sure to place Hub at least 10 cm away from furniture,

curtains and walls. This ensures sufficient air circulation. Slight

warming of the Hub is normal during operation.

6. Do not use the Hub in close proximity to devices that generate

a strong magnetic field (such as speakers, motors or

transformers).

7. Never touch the Hub with wet hands.

8. Do not open the Hub or mains adapter. There is a risk of electric

shock.

9. Only use a slightly damp, non-abrasive cloth for cleaning.

Always unplug the Hub from the power supply before cleaning.

Please do not use any cleaning agents.

Please also take note of the service limitations for security-relevant

applications described in Section 9 of our terms of service.

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Important Data Privacy Information

Data privacy is a matter of trust and your trust is important to us.

We respect your personality and privacy, and we wish to ensure

the protection and legally compliant processing of your personal

data.

We collect personal data and data from your Smart Home to offer

you optimal Smart Home services. Personal data refers to all

information related to an identified or identifiable person (such as

your name and email address). We also collect Smart Home data

generated by Smart Home devices (such as sensor readings,

network status data and your Smart Home names).

Please note that Smart Home data – such as your chosen names

for your rooms and your rules – may also be sent to the EKZ

customer service or third parties under certain circumstances. This

is the case, for example, if our customer service provides support

or if you decide to link your Smart Home with an external voice

service (such as Google Assistant).

Our complete Data Privacy Statement is available here.

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1. The EKZ SMART HOME

We believe that a modern home should be smart and help

simplify your life. The EKZ Smart Home therefore offers a

complete solution for your intelligent home – making life at home

much easier, more convenient, secure, and fun.

With the EKZ Smart Home Hub, you have received the central

piece of your EKZ Smart Home system. In addition, you only need

– an Internet connection;

– any number of compatible Smart Home devices (such as

motion sensors, smart lighting, flush switches etc.) depending

on the desired application;

– a smartphone or tablet with the EKZ Smart Home App for

controlling your Smart Home system;

for transforming your home into a Smart Home.

The most important elements of the Hub are shown below:

Front side

The large, round Hub button can be found on the front of the

Hub. It is encircled by an LED ring. The LED light indicates the

operating status of the Hub and shines green in normal operation

mode.

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Rear side

The connections for the power cable (micro USB) and the

Ethernet network cable can be found on the rear side. The small

reset button is also located here.

The functions of the buttons and the meaning of the LED colors

are explained in Chapter 7 in this user manual.

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The Smart Home System

The complete system comprises the EKZ Smart Home Hub, your

smartphone or tablet with the EKZ Smart Home App, the EKZ

Cloud, your home network router and your Smart Home devices.

Thanks to the EKZ Cloud, you can also control your Smart Home

on the go using the app.

The EKZ Smart Home Hub connects all smart devices in your

home. It supports several wireless standards (Z-Wave, ZigBee

and WIFI). This means that you can connect devices from various

manufacturers to your smart home.

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2. Setup

2.1. Install the Hub

You can set up your Hub in seven easy steps:

1. Connect the Hub to the power socket using the micro USB

cable.

2. Option 1: Connect by network cable

Connect the Hub to your home network router using the network

cable provided.

Option 2: Connect by WIFI

Select the WIFI of the Hub on your smartphone, tablet or PC and

connect with it. The name of the Hub WIFI (its SSID) starts with

“EKZ...”.

Launch a browser and enter the IP address 192.168.1.1. Click the

“wifi config” button on the left side of the browser window. Now

enter the connection data (SSID/name and password) for your

home WIFI to connect the Hub with your WIFI.

If you do not know the name and password of your home WIFI,

you can usually look it up on the router. It is usually printed on the

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router label. It consists of the name (SSID) and a password (PW).

Please type this data in the corresponding fields on the “wifi

config” page. If you have ever changed your WIFI’s name and/or

password yourself, you have to enter your own chosen data.

Please note that for security reasons we strongly recommend you

always change your default router password.

3. Once the Internet connection has been successfully

established, the Hub LED will blink green after a short moment.

If this does not happen, please repeat the process.

2.2. Connect the Hub to the App

4. Install the EKZ Smart Home App on your smartphone or tablet.

5. Start the app and log in with your myEKZ account. You have

created this account in the smart home onlineshop or in the

myEKZ portal for energy customers. If you do not have a myEKZ

login yet, please register and create a new account. Confirm the

activation link sent to your email address; then confirm a second

time in the browser window that opened up. Then return to the

app and log in.

6. Tap the “+ Add new hub” button in the slider menu and enter

your Hub’s data.

For secure ID (SID) and serial number (SN) numbers, you can

just scan the QR code from the quickstart guide. Alternatively,

you can enter them manually. They are printed on the label on the

bottom of the hub.

The license key will be automatically filled with your personal

license key. You can also look it up in your order confirmation

email and on the delivery note, or in your user account in the

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smart home shop. If you have purchased your hub earlier than

May 2020 or from a different distribution channel, you may not

have a valid hub. In this case, please contact our customer

support via smarthome@ekz.ch.

Give your Hub a name. Optionally, add your address so the hub

can access your local weather. The hub LED will now shine green

continually once it has been successfully added to your account.

Note: After the hub has been added, it will check for updates. It

will blink red and go offline for a while to install them. This is

normal. Please wait until the update is finished and the hub

comes back online and the hub LED shines green again.

2.3. Home Setup: Create layout

Once you have added the Hub to your user account, you can set

up your smart home. Go to the “Home Setup” tab and click

“Manage layout”. You can either use one of the suggested

layouts. Or you can create your apartment’s custom layout. Just

create all the floors and rooms where you might want to use your

smart home devices.

If you would like to add new rooms later, you can always do so

via the “Home Setup” tab and “Manage layout”.

Note: If you delete a floor, all the rooms on this floor will also be

deleted. Devices located in these rooms will then be shown as

“unsorted”.

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3. Add and control Smart Home

Devices

You can now connect devices from various manufacturers to your

Hub. The EKZ Smart Home currently supports a range of Smart

Home devices with the wireless standards Z-Wave, ZigBee and

WIFI. The up-to-date list of preferentially supported devices can

be found in Chapter 6.2. We continually expand this list.

These preferred devices are also listed first under “EKZ” in the

app’s device provisioning process. The Hub recognizes

considerably more devices but due to the frequent hardware and

software updates of Smart Home products, we only guarantee

full functionality and hence an optimal Smart Home experience

for our preferred devices.

You can add devices in two different ways:

1. By app (recommended)

2. Using the Hub button on the front of the Hub.

3.1. Manage Devices by App

3.1.1. Add devices by app

Note: There is a short video tutorial on our homepage (in German)

showing how to add a multisensor:

https://smarthome.ekz.ch/de/lernvideos.

Place the new Smart Home device close to your Hub. Please

always connect it to your hub first before bringing the device to

its final destination.

Go to the “Home Setup” tab in the app and select “Manage

devices”.

On the next screen, tap the “+ Add new device” button on the

top of the screen.

Next, choose the type of device you want to add.

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Next, choose the device model from the list you want to add. The

preferred EKZ devices are listed on top for your convenience.

The Hub network will now open and wait for the selected new

device. The Hub LED will flash blue slowly (around once per

second). For security reasons, the Hub network opens only for

three minutes. The app will show the remaining time as a

countdown.

Follow the instructions below the countdown to set the device to

connection mode. Most devices require a power supply and must

be activated with a button found on the device.

The app will confirm the successful pairing and the Hub LED will

flash pink four times. You can now assign the device to a room

and give it a new name. From now on, you can control the new

device and use it in rules or Smarts.

All successfully added devices show up in the list of devices in

the “Devices” tab as well as in the “Home Setup” tab in

“Manage Devices”.

Information

– Please note that for security reasons Z-Wave and ZigBee

devices can only belong to a single Hub network. If you would

like to move a device from one Hub to another, you first need

to remove the device from the old Hub network. Like the

configuration process, the removal process may vary slightly

depending on the device and manufacturer.

– If you have trouble adding a device, it often helps to perform a

factory reset before trying it again. We have therefore

compiled the factory reset information for all preferred

devices of the EKZ Smart Home at the end of this document

in Chapter 6.2.

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3.1.2. Remove devices by app

Place the Smart Home device close to the Hub.

Go to the “Home Setup” tab in the app and select “Manage

devices”. You will see the list of devices.

Click on the three-dots menu of the device you would like to

remove, and select “Exclude device”.

Depending on the device type, the app will lead you through the

process:

1. For ZigBee devices: Please confirm that you really want to

delete the device.

2. For Z-Wave devices: The Hub enters removal mode. Please

follow the instructions of the device manufacturer in order to

confirm removal of the device.

3.1.3. Change device name and location

Go to the “Home Setup” tab in the app and select “Manage

devices”. You will see the list of devices.

Click on the three-dots menu of the device you would like to edit

and select “Edit”.

You can now change the device name and assign it to another

room. Confirm the change by pressing “Done”.

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3.2. Manage Devices by Hub Button

You can also add new devices using the Hub button on the front

of the Hub. Z-Wave devices can also be removed in this way.

3.2.1. Add devices by Hub button

Place the desired Smart Home device close to the Hub.

Briefly press the Hub button twice on the front of the Hub. The

Hub LED will now flash blue slowly (around once per second).

Now set the device to connection mode. Follow the

manufacturer’s instructions to do so. The devices usually require

a power supply and need to be activated with a button on the

device itself.

Successfully added devices show up in the list of devices. The

Hub LED will flash pink four times as confirmation. Now assign

the device to a room and name it as you wish. You can now

control it and apply rules (switch automations).

3.2.2. Remove Z-Wave devices by Hub button

Briefly press the Hub button on the front of the Hub four times.

The Hub LED will now flash blue quickly (around five times per

second).

Now activate removal mode on the Z-Wave device according to

the manufacturer’s information.

The Hub will flash pink four times once the device has

successfully been removed from the Hub network.

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4. Basic App Functions

The EKZ Smart Home App provides you with all the necessary

control functions for your Smart Home system. The app allows

you to:

1. Control devices individually

2. Control device groups with “Smarts”

3. Create rules (automations)

4. Control favorite devices, rules and Smarts and access

additional services on the Dashboard

5. Configure your home (“Home Setup”)

6. Review and change user account and Hub connection data

The tabs (tiles) at the lower section of the screen allow you to

switch easily between these basic functions.

4.1. Control Devices Individually

All Smart Home devices that you have added to your Hub are

listed in the “Devices” tab.

Device overview screen and filters

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Each device has a tile displaying the device status (such as

“closed” for a door sensor). Depending on the device type, other

quick control functions may also be available (e.g., to switch lights

on/off or to change a thermostat’s temperature).

You can access a “Device details” sub menu via the three blue

dots menu in the top right corner on a device tile. Here you can

change the device name and the device location and call up

further technical details.

Use the two small icons on the top right corner (see red boxes in

the screenshot above) to filter the shown devices.

The two filters are:

1. By location

Location filter

2. By device type

Type filter

4.2. Control Device Groups with “Smarts”

The app’s second tab allows you to configure and control

“Smarts”. Smarts automatically group similar devices in one

location, offer useful quick control buttons, and present other,

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more sophisticated functionalities that could not be easily

programmed with rules.

As soon as you have added devices to a location (like a room or a

zone), the app proposes one or more Smarts for this location.

1. New suggested Smarts

Smarts overview screen

2. Activated Smarts

Active Smarts

Smarts have multiple advantages:

Firstly, they give a useful overview of your home’s status. For

example, the “Sensory Smart” displays a location’s average

temperature if multiple temperature measurements are available.

Secondly, you can control important devices with just one button.

For example, the “Light Smart” allows you to turn on and off

multiple lamps at the same time. The “Heating Smart” changes

the temperature of multiple thermostats at once.

Thirdly, some Smarts offer further functionalities that can be

configured in the three-dots menu on the top right corner of a

Smart’s tile that could not easily be configured by rules.

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In the three-dots menu, the first option is “Device overview”. It

shows all devices that currently belong to this Smart with their

current status.

The second option, “Configure Smart”, customizes the settings

of the respective Smart. For example, you can record up to four

custom light scenes in the “Light Smart”, which will be available

from the quick control buttons on the “Light Smart” tile. In the

“Absence Smart”, you can define your personal daily schedule

and set the activity levels that your devices shall play while the

“Absence Smart” is active.

The third option, “Configure devices” allows you to add and

deselect the devices controlled by the Smart.

Some Smarts can also be used in rules (see section 4.3).

To delete a Smart, go to the “Home Setup” tab and select

“Manage Smarts”. Here you can also always add back available

Smarts, even after dismissing them from the front tab.

You can look forward to more Smarts becoming available in the

future.

4.3. Create Rules

A rule is a logical sequence following the principle: “IF this

happens, THEN that should happen.” This enables you to

automate your smart home, so that your devices respond

automatically or at the touch of the button. A typical application is:

“IF the motion sensor detects a motion, THEN the lamp should

be switched on.” You can create rules for all your devices and

Smarts.

All your rules can be found in the “Rules” tab. Here you can

create new rules, activate or deactivate rules, run rules manually,

and make changes to existing rules.

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Create a new rule

In order to create a new rule, go to the “Rules” tab and select

“+ Add new rule”. The rule assistant leads you through the

process of creating rules in four steps.

1. Trigger (IF)

Triggers refer to the “IF this happens, ...” part of the rule.

Device triggers

A device trigger executes the rule as soon as a device has a

certain condition (for example, a motion sensor detects a motion,

the door sensor detects the door is open, or the light is on).

Smarts triggers

The Smarts trigger works like a device trigger – just for Smarts.

For example, you can set a Sensory Smarts condition

(“temperature in whole home <15 degrees”) as rule trigger.

Time triggers

A time trigger always executes the rule at a certain time (for

example, always on Wednesdays at 1.00 p.m. or on several

weekdays at the same time).

Multiple triggers

You can also define multiple triggers in a rule. However, at least

one of them must be a device trigger.

2. Status (WHILE)

You can optionally add a status condition (see the section about

statuses) in the next step. As a default – i.e. if you select nothing

here – the rule is always valid (for any status).

If you select one or more statuses, the rule is only active if the

status indicates the entered status (for example: “only during

active holiday status”).

In order to define one or more status conditions for a rule, simply

mark the status and set it to active or inactive. Multiple statuses

are always linked here with “and”.

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3. Action (THEN)

Actions are the “..., THEN this should happen” part of the rule.

You define what should happen when the rule is executed. This is

configured as an action in an action set. There are four different

kinds of actions:

1. Device actions: switch a specific device on or off.

2. Smarts actions: switch a specific Smart (or a Smart

scene) on or off.

3. Push notifications: send a push notification to your

smartphone.

4. Email notifications: send an email to your stored contact

email address.

5. Status changes: change a status, for example from “Out

of home” to “At home”.

Action sets

Actions are grouped in “action sets”. You can configure Action

sets with time delays in order to implement extended

automations. For example, you can first switch on a lamp and

siren, switch them off again after a time delay of five minutes and

then activate or deactivate further devices in a new action set.

You can add a time delay via the three-dots menu (“More”).

4. Summary

The last screen of the rule assistant sums up all elements of the

rule. If you are satisfied with it, you can hit the “Finish” button

and finally give the rule a meaningful name so that you can easily

recognize it later in the list of rules.

4.4. Dashboard: Access Favorites and More

The tab “Dashboard” provides the following functions:

Quick control of your favorite devices, rules, and Smarts

Control of you active and inactive statuses

Access to EKZ services and other household-related services

Overview of your smart home notifications.

You can set the Dashboard screen as the default start screen of

your app. Slide out the menu on the left and click the con icon to

configure this.

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4.4.1. Favorites

You can add as many of your devices, rules, and Smarts to the

dashboard as you like. You can then control your favorite devices

quickly and more conveniently without having to scroll through

your entire device list (and the same for rules or Smarts).

To add a device (or rule or Smart) to the Dashboard, just click the

three-dots menu of the respective device tile and click “Pin/unpin

from dashboard”.

In most cases, you can then select which of the available

functions of this device you would like to add. All functions will

then appear as separate tiles on the Dashboard screen.

Dialog for pinning/unpinning devices

to and from the dashboard

Dashboard with some configured

favorites

To delete favorites from the Dashboard, click the pen icon in the

top right corner or use the same menu as for adding them.

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4.4.2. Statuses

In the top line on the Dashboard screen you can also find your

active and inactive statuses.

A status refers to your home’s current state. Examples include:

– “Alarm on” or “Alarm off”

– “At home” or “Out of home”

– “Heating” or “Cooling”

– “Holiday”

You can manually activate or deactivate all statuses or control

them by custom rules in order to set your individual daily

sequence.

The four daytime statuses “Sunrise”, “Day”, “Sunset” and

“Night” are automatically controlled by the system. The

“Sunrise” status is activated correctly for the time of year. It is

active for 45 minutes and then changes to the “Day” status.

Similarly, the “Sunset” status is active for 45 minutes, followed

by the “Night” status.

You can also create new custom statuses. Scroll to the right of

the status bar and click on the gray Manage button.

Statuses are very useful for Smart Home rules because they

allow you to activate your devices automatically. For example, if

you create a rule for an alarm in the event of motion, you can

define the rule to run only when your home is currently in the

“Holiday” and/or “Alarm on” status. By this you can prevent false

alarms, without having to manually activate and deactivate the

rule each time. Or you can tell a motion sensor to activate a lamp

only during “Night” status, which saves energy.

4.4.3. EKZ Services and household-related services

The second tab of the Dashboard screen (scroll a little to the right

or tab Services) contains “Services.”

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Firstly, this includes links to other EKZ services besides smart

home like the myEKZ portal, the Energy Assistant, or the

einfachSolar portal.

Secondly, you will find a selection of household-related services.

Examples include an emergency service hotline, home cleaning

service or electrical installations. These services are provided by

EKZ partners. You can send a request to these partners directly

from the Smart Home app.

Services in the second Dashboard screen

Please note that not all services are available throughout

Switzerland yet. We constantly work on expanding the area

covered and the number of services.

4.4.4. Notifications

The third tab of the Dashboard screen lists all your smart home

notifications. You can also access (and delete) them from the left

slider menu.

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4.5. Home Setup Configuration

In the “Home Setup” tab you can configure all devices and the

home layout of your currently selected Hub. The options are:

– Manage Hub: Change Hub address, look up serial number,

etc.

– Manage layout: Change your home’s floor plan by adding and

removing rooms and floors

– Manage devices: Add new devices to the Hub (see section

3.1.1), change or delete devices

– Manage Smarts: Add, configure or delete Smarts.

4.6. Manage User Account and Hub Connectivity Information

From any place in the app, tap the three horizontal lines in the top

left corner to open a drawer menu.

This drawer menu shows your user account information and lists

all Hubs that are connected to your account.

By clicking on the little icon in the top right corner of this menu

(Hub or person icon), you can switch between these two views.

See red circles in the screenshot below.

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Drawer menu with two views:

Hub overview

User account and support overview

On the Hub overview page, select the Hub you would like to

control. You can search for software updates, check your recent

notifications, synchronize Hub data with the cloud, check the

Hub’s current software version (“About”), or delete the Hub.

Please note that you cannot control any devices that were

connected to this Hub anymore after deleting the Hub.

At the bottom of the Hub overview page, click “Add new Hub” to

add another Hub to your account. You can connect multiple Hubs

to one user account, for example to control smart homes at both

your residential home and your holiday home.

On the user account overview page, click “Edit” to change your

password and personal data. “About” shows the app’s current

software version. Moreover, you can access this user manual or

log out of the app.

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5. Voice Control

You can also control your EKZ Smart Home by voice command.

We support the voice services of Google Assistant and Amazon

Alexa. The condition is that you have an account with one of

these voice service providers and your EKZ Smart Home account

is connected to it.

Google Assistant

You can use this service without an additional device with the

Google Assistant app. For Android smartphones with Android

version 6.0 or higher, Google Assistant is already included as

standard. If you have an older version, you can use a Google

Home Smart Speaker. After activating Google Assistant, search

for the EKZ Smart Home Action.

Amazon Alexa

In order to use Amazon Alexa, you require a Smart Speaker from

Amazon. You can find the EKZ Skill under Smart Home Skills.

The language of the voice service (German/English) is determined

by the standard setting of your operating system.

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6. Troubleshooting and Resetting

6.1. Hub Troubleshooting

6.1.1. Hub restart

As with any other electrical device, a simple restart often solves

the problem. Simply pull out the Hub’s micro USB power cable

and wait for 10 seconds. Then plug it in again and wait for the

Hub LED to show a blue light first, then blue flashing light, and

finally a steady green light again.

6.1.2. Reset network settings

This reset deletes the network connections of the Hub (such as

WIFI). This is necessary if your home network’s WIFI settings

have been changed. Your user data will be kept (including

connected devices, rules, etc.).

In order to reset the network settings,

press the Hub reset button on the rear side of the Hub three

times, for example with the tip of a paper clip.

During this time, the Hub LED will flash red quickly. The Hub will

subsequently restart by itself. If it is still connected to your router

via the network cable, it will automatically reconnect to your

home network. Otherwise, it will activate the WIFI search mode

and you can reconnect it to your WIFI home network. The

relevant details are described in Chapter 2.1.

Note: This reset works either if the hub is still in its existing

network (hub LED is solid green). Or if the hub has lost its

existing network and is looking for it, the hub LED will take turns

to blink blue quickly and show a solid blue LED. Then please

make the network reset while the LED is solid blue (not blinking).

6.1.3. Reset user settings

This reset deletes all user settings, such as connected devices,

network settings and rules.

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In order to reset the user settings,

press the Hub reset button on the rear side of the Hub six times,

for example with the tip of a paper clip.

During this time, the Hub LED will flash red quickly.

6.1.4. Reset to factory settings

This will reset the Hub to its original factory settings. WARNING:

All network and user data (connected devices, saved rules, etc.)

will be deleted.

In order to reset the Hub to factory settings,

press the Hub reset button on the rear side of the Hub nine

times, for example with the tip of a paper clip.

During this time, the Hub LED will flash red slowly.

6.1.5. Turn off green Hub LED in normal operation mode

If you find the bright green light of the Hub LED during normal

operation mode annoying (for example at night), you can easily

turn it off. Just press and hold the green Hub LED on the Hub’s

front side for five seconds until it turns off. Repeat this to turn it

on again.

6.2. Reset Compatible Devices to Factory Settings

If you have trouble with a device (for example, you are unable to

add the device to the Hub or the functionality does not work as

intended), it often helps to reset the device to factory settings.

Below you will find the list of preferred compatible devices with

the manufacturer and model number and their reset instructions.

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LED lighting 1

Schwaiger: HAL100, HAL200, HAL300,

HAL400, HAL500, HAL600

Switch the Schwaiger LED lamp

on and off five times in a row in

one-second intervals (via the

power supply). Please not that you

can reset multiple lamps at the

same time if multiple lamps are

connected to the same circuit.

LED ligthing 2

Philips Hue: Hue White & Color

Ambience (E27, E14, GU10), Hue White Ambience (E27, E14, GU10),

Lightstrip, Hue Iris

Option 1 – If the Philips Hue lamp

was separately connected to the

EKZ Hub: Delete the lamp from the

Hub using the EKZ app. This resets

the lamp, and it can then be added

again.

Options 2–4 reset the Philips Hue

lamp if it has only been used in the

Hue system so far:

Option 2 – With Philips Hue

remote control: Hold down the

power button and the first favorite

button at the same time for 5

seconds.

Option 3 – With Philips Hue

Dimmer Switch: Hold down the on

and off button at the same time for

5 seconds.

Option 4 – Via Philips Hue App and

Hue Bridge: The lamp must be

connected to a Philips Hue Bridge.

Delete the lamp in the Philips Hue

app.

31

LED lighting 3

Osram SMART+ Lightify Flex

Switch the Osram lightstrip ON

and OFF five times in succession

for five seconds each time. When

switched on again, it blinks once

briefly as confirmation and can

now be incorporated in the Smart

Home system again.

Flush relays

Schwaiger (Qubino): ZHS01, ZHR01, ZMNHAD1, ZMNHBD1, ZMNHKD1, ZMNHCD1, ZMNHDD1, ZMNHLD1,

ZMNHND1, ZMNHID1

Option 1 – Resetting with the Hub:

Press the switch connected to the

I1 port of the model five times

within 30 seconds. This is only

possible within the first 60

seconds in which the model is

connected to the power supply.

Option 2 – Resetting with a relay:

Press the S button for more than

six seconds. Be careful with the

power connection of the module

(230 V!).

4-in-1 multi sensor

Schwaiger (Philio): ZHS10

To reset the device, press the

black tamper button on the rear

side four times in quick succession

(around 1.5 seconds) and hold

down the button for five seconds

on the fourth time. The sensor will

light up red for some seconds if

the reset was successfully

completed.

32

3-in-1 motion sensor

Schwaiger (Fibaro): ZHS06

Press and hold the small button

inside the device for 4-6 seconds

until the LED lights up yellow.

Then release the button and press

it again once. Upon successful

reset, the LED will light up red

once and then turn off.

Tür-/Fenstersensor

Sensative Strips Guard

Place the small round magnet at

the rounded edge of the sensor.

When the LED blinks, move the

magnet away. Repeat once and

then one more time; at the third

repetition, leave the magnet longer

(10 seconds) at the rounded edge

until the LED blinks long to confirm

reset.

Alarm siren

Philio: PSE02

Quickly press the black tamper

button (strip) on the backside of

the device three times within

around 1.5 seconds and hold it

down as the fourth time. The LED

will light up. Then release the

button. Upon successful reset, the

LED will light up again for about

one second.

Smart plug

TKB TZ69

The smart plug needs to be

plugged into a wall outlet for the

reset. Press the on/off button

three times within 1.5 seconds and

then hold it down for another

second. The LED will light up for

about second and then turn off.

33

Smart Meter 3-phase

Qubino ZMNHXD1

The device needs to be connected

to mains for the rest. Press and

hold the S service button on the

front of the device for about 10 to

20 seconds. Upon successful

reset, the LED will blink green.

Radiator thermostat

Schwaiger (Danfoss): ZHT01

Remove the battery cover and take

out one battery. Hold the middle

button down for five seconds and

re-insert the battery at the same

time.

Temperature sensor

Schwaiger (Danfoss): ZHD01

Remove the battery cover and take

out one battery. Press and hold the

button on the top side of the

device for 5 seconds and re-insert

the battery at the same time. The

LED should light up red upon

successful reset.

34

Room thermostat

MCO-Home: MH7-WH-EU

The device must first be switched

off. Then press the lower button

on the left and the lower button on

the right side at the same time to

open a hidden menu. Use the up

and down buttons on the right side

to enter the code “1234”. Next,

open the menu with the lower left

button (long press). Navigate to

P10 and change the value from 53

to 55. Confirm this again with the

lower left button complete the

reset.

Smoke detector

Fibaro: FGSD-002

Press and hold the B button (on

the outside of the device) for three

seconds until the LED begins to

light and the detector emits a short

acoustic signal. Then release the

button and wait until the LED lights

yellow (the fourth option

selection). Finally, briefly press the

B button again.

Water sensor

Schwaiger (Fibaro): ZHS07

Press and hold the TMP button for

15–20 seconds until the LED

display lights yellow. Release the

TMP button. Then briefly press the

TMP button again. If this step is

performed correctly, the LED

display will light red and then stop.

The device will also emit a short

acoustic signal at the same time –

similar to when the device is

connected to the power supply.

35

Battery scene controller

Aeotec Wallmote Quad

1. Remove the magnetic back cover. 2. Press and hold the small circular Action button for 20 seconds. 3. The LED should blink between green, purple, then red, which will flash rapidly until a green LED becomes solid for 2 seconds to indicate the successful factory reset.

4. Release the Action Button.

Infrared transceiver

Hank HKZW-ACC01

Press and hold the button on the

side of the device for 20 seconds,

then release the button. Upon

successful reset, the device LED

will light up for 3 seconds and then

blink.

Speakers

TIBO Choros 2 / 4, Kameleon, Vogue 3

Press and hold the WPS button on

the backside of the device for 5

seconds.

Doorbells

Doorbird D101, D301

You need the doorbird app to

perform a factory reset. Please

make sure that the device is

connected by Ethernet cable and

that your phone is connected to

the same WIFI.

In the doorbird app’s “Settings”,

click on “Reset to factory

defaults”. You will then receive

new connection details by email to

the email address you have

entered as “Owner address”.

36

Follow the instructions to

complete the reset.

Z-Wave repeater

Aeotec Range Extender gen. 6 , 7

Press and hold the button on the

side of the device for about 20

seconds. During the reset process,

the LED will light up in different

colors. When it lights up green,

you can release the button.

Zigbee repeater

IKEA Tradfri Signal Repeater

The reset button is inside the small

hole next to the USB port. Press

and hold this button with a small

pin for at least 5 seconds to reset

the repeater.

Please note that it is necessary to

perform this reset before

connecting the repeater to the EKZ

hub if you purchased the repeater

as a bundle together with another

IKEA Tradfri product.

For further information on any of the devices, please check the

respective user manual from the manufacturer. You can find the

manual links on the device detail pages in our online shop.

If you have any other questions about the devices, please also

checkout our FAQ page on https://smarthome.ekz.ch/de/hilfe.

Moreover, the download page on

https://smarthome.ekz.ch/de/downloads holds more useful

resources like user guides for certain devices (e.g., for connecting

the TIBO speakers or setting up Google Assistant).

37

7. Overview of LED Colors and Hub

Buttons

Front side (“Hub button”)

Push button

LED light

2 x briefly Open Hub network for

device connection

Blue light blinks

1 x per sec.

2 x briefly Close Hub network Green light

4 x briefly Remove device Blue light blinks

5 x per sec.

Rear side (“Reset button”)

Push button

LED light

3 x briefly Network reset Red light blinks

5 x per sec.

6 x briefly User data reset Red light blinks

2 x per sec.

9 x briefly Factory setting reset Red light blinks

1 x per sec.

5 sec. long Hub restart Red light blinks

slowly 5 sec.

38

What does the Hub LED tell me about the Hub status?

LED light Hub status

Green light (solid) Normal operation mode: Everything OK.

Green light (blinks)

Hub has a network connection, but was

not added to your account yet. Please

log into the app and add the hub (see

2.2).

Blue light blinks

5 x per sec.

No network: Please add Hub to network

(see 2.1).

Blue light blinks

1 x per sec.

AP mode (WIFI access point mode): See

2.1.

Pink light (solid)

System error: Perform Hub reset (see

6.1.1) and if unsuccessful, perform

factory reset (see 6.1.4).

Blue light (solid)

Normal operation ongoing (e.g.

switching between operation states):

Please wait.

Red light blinks Ongoing software update or reset: Do

not turn off Hub until completed.

No LED light

a) Hub without power: Check

power cable.

b) Hub in night mode: Press Hub

LED button on the front for five

seconds, until green LED turns

on again.

39

8. Hub Technical Data

Radio protocols Z-Wave plus

ZigBee

IP (WIFI and Ethernet)

Range Up to 15 m

Operational

temperature

0–40 °C

Protection class IP20

Power supply ~110–230 V AC, 50–60 Hz

Power consumption <10 W

Dimensions L 108 mm × B 108 mm × H 26 mm

40

9. Conformity Declarations

EKZ hereby declares that the EKZ Smart Home Hub complies

with the essential requirements and the other pertinent

provisions of the following directives:

– Council Directive LVD (2014/35/EU)

– Council Directive EMC (2014/30/EU)

– Council Directive RED (2014/53/EU)

– Council Directive ROHS (2002/95/EU)

41

10. Contact and Support

You could not find the answer you were looking for in this user

manual? We are happy to help! Check out our FAQ on our

homepage or contact us directly: smarthome@ekz.ch 058 359 56 56

Elektrizitätswerke des Kantons Zürich (EKZ)

Dreikönigstrasse 18

8002 Zurich

Switzerland

Document version: v21, March 25th 2021

Do you have any questions? We are happy to help:

058 359 56 56, smarthome@ekz.ch, smarthome.ekz.ch

EKZ SMART HOME

Just live smarter