eGOVERNMENT and INTEROPERABILITY

ICT & the changes in work08 Feb. 2011

GIANMARCO PIVA | 83864gianmarco.piva@gmail.com

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INTEROPERABILITY

“The ability to exchange information and mutually use the information which has been exchanged.”

- European Software Directive -

“The ability of diverse systems and organizations to work together (inter-operate)”

- Wikipedia -

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INTEROPERABILITY

in June 2002 the eEurope 2005 Action Plan made the development of a European Interoperability Framework (EIF) a priority component of pan-European eGovernment strategy.

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INTEROPERABILITY and GOVENMENTAL ISInteroperability has consequences for:

Citizens - simplification of the way citizens interact with government: easier and faster access to government informations and services. (Technology must make it easier for citizens to deal with multiple government agencies, at local, national and regional level),

Administrative officials - faster and better decisions, with access to huge amount of data and improved interaction with the citizens,

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INTEROPERABILITY and GOVENMENTAL IS

Legislation - the administration of justice would be faster and more effective if the information system of various agencies under the criminal justice system could share data,

Other parties - Interoperability will ensure that the benefits of eGovernment services will extend across national, administrative and organisational boundaries.

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GOVERNMENTAL IS in ITALY

Italy is among the best performers in Europe as long as eGovernement is concerned.

SIATEL - Launched by the Ministry of Finance to enable the digital exchange of information regarding tax and fees between the local and the central PA,

SISTer - online service for public organizations and some professional categories (engineers, architects). Possibility to access informations regarding estates, cadastre or land permits,

SmartCard - broad use, from ID cards and passports to health cards or social security cards. Used to identify and memorize personal informations.

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GOVERNMENTAL IS in ITALY

InfoCamere - handles the IS of the italian Chamber of Commerce by collecting all the information from the local agencies in a central database. It is accessible with a subscription and enables the connection between citizens, private companies and PA. Real-time access to financial documents or other files regarding a certain company.

impresa.gov.it - online portal for italian companies. It collects all the services offered by the PA, enabling them to make online payments, ask for documents and authorizations or fill forms to undertake administrative duties.

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GOVERNMENTAL IS in ITALY

“e-gov Plan 2012” promoted by the italian Ministry of Public Administration and Innovation,

80 projects, for an investment of € 1.380 million in 4 years,

Main focus on: schools and universities, health services, law and justice, registry offices, dematerialization (electronic mail, invoices and payments between citizens and PA) and cooperation between different institutions.

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GOVERNMENTAL IS in ITALY

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IT BUDGET and GNP

Government ICT expenditures (2009) : almost 2 billion euros.

Italian GDP (2009): 1.5 trillion euros.

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Three years plan for ICT in the Public Administration - 2009 - 2011.

CONSIDERATIONS

Italy’s e-government quite advanced;

Great effort in the last years, with big investments in ICT (e-Gov 2012);

More focus on companies than on citizens.

Interoperability still to be perfected.

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ReferenceGoverno Italiano. “Innovation: Italy on the top places for eGovernment. ” available at: <http://www.governo.it/Notizie/Ministeri/dettaglio.asp?d=61499&pg=1%2C2207%2C2277&pg_c=1>

Muller, B. “eGovernement, interoperability and innovation”, 2005.

OECD StatExtracts. Italy and ICT. http://stats.oecd.org/Index.aspx.

Three years plan for ICT in the Public Administration - 2009 - 2011. <http://www.cnipa.gov.it/site/it-IT/La_Documentazione/Pubblicazioni/Piani_triennali/>

UNDP. “eGovernment interoperability: overview”, 2007.

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