eFulfilment & Logistics - Stephan Spijkers, Westwing Home & Living

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Van zelf inpakken tot 20.000m² warehouse (in 36 maanden)

Transcript of eFulfilment & Logistics - Stephan Spijkers, Westwing Home & Living

Page 1: eFulfilment & Logistics - Stephan Spijkers, Westwing Home & Living

Van zelf inpakken tot 20.000m² warehouse

(in 36 maanden)

Page 2: eFulfilment & Logistics - Stephan Spijkers, Westwing Home & Living

1. Westwing2. How to scale

• Operations• Make or Buy• Team Setup

3. Sneak peek

Page 3: eFulfilment & Logistics - Stephan Spijkers, Westwing Home & Living

To inspire

and make every home

a beautiful home

Westwing mission

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1. WESTWING2. ROCKET INTERNET3. CARRIERE

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1. WESTWING2. ROCKET INTERNET3. CARRIERE

More than 85% of our customers are women

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1. WESTWING2. ROCKET INTERNET3. CARRIERE

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Westwing is a “shoppable magazine” bringing daily inspiration

• Member-only sales, limited in time and volume

• Style and editorial experts select and bring products to life

• Daily inspiration through prestigious brands, beautiful products and great deals

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1. WESTWING2. ROCKET INTERNET3. CARRIERE

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1. WESTWING2. ROCKET INTERNET3. CARRIERE

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We are running a complex business model…

Zero InventoryDaily Flash Sale

Cross-BorderHome & LivingE-Commerce Pure-player

Westwing is…

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…with dedicated warehouses in 7 countries

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1. Westwing2. How to scale

• Operations• Make or Buy• Team Setup

3. Sneak peek

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We start in-house, scale-up with partners, refine with in-house solutions

Time

Grow

th

1

2

3 1. “The garage”: you pick & pack

2. “Scaling up”: fulfillment by partner

3. “Refinement”: in-house IT & HR

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We have come a long way…

Dec 2011

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…in a short time

Jun 2014

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Fully facilitating suppliers during fulfilment…

Inbound Stock Outbound

VAS

Westwing• Relabeling• Repackagin

g• QM

95% • Flexible setup• Closed feedback

loop• Customer focus

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We fix the nightmares

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…and deliver the dream

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Campaign Timeline:

SCM Prep call

Setup & Selection

Campaign Live

PO Placedby SCM

ETAWarehouse

SCM Feedback

We partner with suppliers…

• Personal relationship

• Data sharing• Two-way feedback

SCM Visit

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…and build a relationship with them

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1. Westwing2. How to scale

• Operations• Make or Buy• Team Setup

3. Sneak peek

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Sneak peek: Westwing going forwardWestwingNow: full price,

on stock shop

> 50% Dropshipment

Local Fulfillment

TV Collaborations

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Voucher: EmerceLogisti

cs

€ 20,- shoptegoed

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