Effectively selling "Where's My Staff" attendance system 1.1
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Transcript of Effectively selling "Where's My Staff" attendance system 1.1
Effectively Selling “Where’s My Staff”
Tracking & Attendance App
Training level 1
English Edition V1.1
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The Objectives of This Guide
After reading this guide users will be able to:
Define the vision and the purpose of Where’s My staff system
Define the or the general market trend and determine the
challenges that companies face and how is it possible to solve
those issue through Where’s My Staff
Explain the added value that Where’s My Staff grants to users
and determine the point of strengths that distinguishes the
application from its competitors
Determine the target market for both Real time and regular
version
Get familiar with the application’s features as well as the
pricing list
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The Vision and Purpose of “Where’s My
Staff” System
It is a human resources management system that covers 3
components: Attendance and the work hours of the
employees in all of the company’s branches in any location it
may be, tracking employees who work outside the company’s
premises, and calculating the salaries.
A comprehensive vision as to where the human resources are
from any spot in the world in real time
An inexpensive substitute for the conventional attendance
machine and tracking system that covers the basic need of
companies
No need to purchase additional supplies, wiring and
maintenance required
“Where’s my staff” System is considered to be one of the pioneers in the
world of applications especially in the Arab world. It has been officially
approved by Google Developer Launchpad, and has been favored by the
public and the Arabic media when it was first launched in the beginnings
of 2016, where many Arabic media has published articles about this
application. Some of those media are Al Jazeera, Rotana, AITnews, and
MTV…
You can briefly explain the system to potential customers as following: It is
an attendance management system that also calculates the work hours of
the employees in all of the company’s branches in any location it may be,
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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as well as tracking employees who work outside the company’s premises,
and also calculating the salaries. All of this can be very easily done with a
cheap, user friendly application that doesn’t require any equipment,
plugging or wiring nor does it need a regular form of maintenance. This
application enables you to acquire any form of reports from any spot in
the world you may be.
“Where’s My Staff” System basically operates using the employees’ mobile
phones, as it converts the mobile phone into a unique identification card
or a tracking tool. It also utilizes the NFC tag that is the unique print for
the location.
The very concept of converting a mobile phone into an ID card is rather
new as well as using NFC to imprint and detect the location. Thus, we are
interested in considering our potential customers so that we could further
illustrate NFC’s potentials and abilities. This kind of applications is widely
popular among people especially those who are concerned protection of
their babies or sports.
It is noteworthy to state that the tracking system works only upon the
employee’s consent, thus, there is an indication that he/she is being
tracked throughout the tracking session.
Although this application works offline for the mere purpose of not
blocking its functionality, it is still Internet dependent and requires Internet
connection to save and process the data.
The purpose of this very application is to find an effective, easy and
uncomplicated substitute for conventional expensive attendance and
tracking systems that covers the essential needs of the companies. One of
the many purposes of this application is to provide small companies with
a low cost tracking and controlling human resources system that they
could actually afford.
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The General Market Trend
All sorts of companies of different fields and sizes are shifting
their attention to mechanizing all their operations.
A blind trust in technology in general
Companies would like to monitor the quality of service their
company is providing
Seeking low cost solutions
Everyone has smart phones
Everyone nowadays is connected to the Internet or is easily
able to
We live in a very rapidly paced and complicated world, where companies are
constantly struggling to maintain a position in the market and ensure its
success. In what follow, is the general market trend that supports and paves
the road for companies of all industries and sizes to realize their need to
integrate such a system.
All companies are deciding to mechanize their operations, mechanizing
human resources is a part of this process. Where’s my staff well serves this
very need of the companies
People trust technology, where’s my staff is at the heart of this technology
where it uses the GPS that is already found in mobile phones in the first
place, as well as the trusted Google maps and NFC feature
In general, the technology used in “Where’s My Staff” is already known,
trusted and used by people
“Where’s My Staff” utilizes these data in a way that serves in managing
human resources
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Companies are interested in monitoring the quality of services they are
providing their clients with, as well as the speed of delivering these
products and services. Those are important indicators of quality, for
instance, an auditing company measures the quality of services by
monitoring how many visits its auditors have made and how punctual
they are
Companies are looking for low cost solutions, where’s my staff is the ideal
tool that covers the needs of the companies in the least cost possible and
within the least troubles as it doesn’t require any installation equipments
or wiring nor does it need any maintenance requirements
Everyone has smart phone, smart phone is the heart of this application as
it is the very tool that will obviate the companies from purchasing the
expensive equipments and additional supplies to track employees
Everyone is connected to the Internet or can easily access the network
which enables managers to track employees in real time from any spot in
the world
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Problems That Companies Face On
Regular Basis
High costs of tracking systems and the necessities it hold to
adhering to contracts of maintenance and investments for
purchasing supplies and equipment
Vehicles and convoys that have been hybridized and edited in
order to conform to the needs of the companies regarding
managing human resources
The rapid technological progress that requires a constant
updates of the system
High costs of activating the tracking systems
A control system that is separate from the one that tracks work
and from the one that calculate the salary
The need for a costly, huge and complicated infrastructure to
manage human resources in all the branches of the company
The inability to access data from outside the company
The need to rapidly access data in order to have an effective
decision making
The reason for the high costs of the other conventional systems is that
they are vehicles and convoys tracking systems in the first place. These
systems were manipulated to conform to the increasing demands of the
companies. This is why services providers promote these systems as
human resources tracking systems to maximize their target market
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Where’s my staff is not a vehicles and convoys tracking system it is rather
a human resources tracking system
It is noteworthy to point out to potential customers the difference
between a vehicles and convoys tracking system and the human resources
tracking system. The vehicles and convoys tracking system track the
vehicles themselves, as well as the vehicle’s direction, speed, temperature,
fuel expenses etc. regardless of who is inside the vehicle. As for the
human resources tracking system it tracks the employees themselves
regardless of the vehicles they are using; it also calculates the working
hours and the salary
Where’s my staff is not a substitute for vehicles and convoys tracking
systems, unless the company wishes to track the vehicle and the
employee at the specific time and with a low cost
“Where’s My Staff” enables managers to the following from a single place:
o Monitoring the employees working hours in real time in any of
the companies branches, through using the application as an
attendance machine
o Tracking the employees trajectory in details
o Calculating payrolls and overtime hours
o Preview and issue different types of reports
Many companies have many branches with small number of employees,
so an attendance machine connected to several servers is rather costly,
and requires an infrastructure that needs to be connected with multiple
computers and networks, not to mention the high cost of activation from
the monthly Internet bill to the maintenance cost. This is where where’s
my staff appear on the scene as it is the ideal inexpensive solution for all
companies
Companies with less than four employees can easily obtain the
attendance of employees and track them without the need for an
infrastructure or any additional supplies. A manager can monitor the
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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employees’ attendance and working hours and even preview and print the
salary reports directly from his/her mobile phone.
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Test Your Knowledge
What are the three components of human resources management that
where’s my staff cover?
What is where’s my staff based on?
Can “Where’s My Staff” substitute the vehicles and convoys tracking
system (Fleet Management System)?
What is the infrastructure required to integrate a conventional human
resources tracking system?
What is the infrastructure required to integrate a conventional vehicles
and convoys tracking system?
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The Primary Components of Where’s My
Staff
NFC tag or QR
The application that is supposed to be on the employees’
smart phones
An Internet based program of the management team
As we have previously mentioned, “Where’s My Staff” functions via
employees’ smart phones based on NFC feature, however one may
discard the use of NFC if the manager only wishes to track employees
who works outside the company
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The NFC or QR -Features and Properties
It is a tiny tag that doesn’t require any source of power
It is comprised of a memory that contains a unique code
This tag interacts with smart phones (but not iPhones) simply
by passing the smart phone above the tag
In case of having an iPhone, you simply scan the QR code
which is basically, the unique code existing in the memory of
the tag
It is not affected by the climate changes or environmental
conditions and requires absolutely no maintenance
Low cost
When presenting the application to potential customers it is crucial to
perform a live experiment as to show them how do NFC and QR functions
The NFC tag is the substitute for attendance machines; this is how we
should introduce the tag to potential customers. We should emphasize on
the fact that the tag could be placed at anywhere under any condition it
may be. Most importantly however is to mention that the tag doesn’t
require any source of power nor additional supplies
We are currently marketing two types of NFC tags, the rectangular one of
size 5.5*8.5 and the circular one of diameter 28 mm and both tags has a
QR code imprinted on the tags
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The Smart Phone Application- Features
and Properties
User friendly
Contains help tools and illustrations as well as the complete
user’s guide
Works temporarily offline
A moderate consumption of the phone’s battery
Cannot manipulate the application’s time setting
Functions via NFC and QR
Functions using the GPS feature
It uses Google maps services to detect locations
Respecting privacies of users
When presenting the application to potential customers, it is necessary to
emphasize on the fact that the applications is as easy as pushing a single
button. That is all this application is comprised of
It is crucial to point out that the employees cannot manipulate the system,
as the time and location is set by the basic services suppliers and not by
the phone itself
The employee cannot make up excuses in regards to not being connected
to the Internet, as the application works temporarily offline and saves data
until reconnected to the Internet. It is noteworthy that the Internet
consumption doesn’t exceed 200kb/day for the regular version and about
19mb/day for the real time version
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Respecting privacy of users where they can be tracked only upon their
consent. Based on that, no one can violate the privacy or track the
employee be it the admin of the account or even the producing company.
(All users’ data is protected by privacy protection policies each according
to the type of smart phones they carry whether it is an Android or IOS.)
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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“Where’s My Staff” System – Admin
backend or portal
Software as a service (SAAS) program on the Internet
All data is safely stored on a cloud
You can access the program from anywhere you may be in the
world
An easy and simple interface that enables management to
monitor and track all operations on a single page
8 inclusive and detailed reports
The ability to extract data on Excel sheets
The ability to create several branches and departments for the
company as well as monitor working hours and track the
employees for each branch or department separately
The ability to create a work calendar and working hours
schedule for each company with the ability to determine the
break hours and holidays
Calculate the employees’ payroll either by only calculating the
real working hours without the breaks or by adding the break
time to the actual working hours and adding incentives etc.
The ability to issue reports from any kind for each department
or branch separately or for the company as a whole
The technical support service is available through the phone or
the Internet
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Help guide is available in a written form and in a video that is
available on the Internet
Multiple flexible options to subscribe to the application where
the first month of trial is free of charge and requires no private
information about the credit card
You can explain the management’s where’s my staff for potential
customers as the following:
It is a full and complete human resources management system that
gathers data and information taken from the employees’ phones and then
processing this data in a way the best serves the management needs and
expectations, whether it is computing the employees’ salaries, or the
working hours or even tracking the tiniest movements the employees
have performed
It should be noted that the program doesn’t require entering any form of
data or information as the necessary information is already extracted from
the employees’ mobile phones
All managers should be fully aware and have a complete understanding of
the user’s guide and be aware of any updates that might take place.
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The Target Market of Where’s My Staff in
The Regular Version
Companies and small enterprises that has less than four
employees
Companies that have many branches or departments
Companies that are interested in discontinuous tracking of
their employees who work outside the company’s premises
like accounting companies, cleaning companies, and home
nursing companies etc.
University teachers that could take attendance of their
students
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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The Target Market of “Where’s My Staff”
in the Real Time Version
Companies that are interested in continuously tracking their
employees who work outside the company
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Technical Characteristics of “Where’s My
Staff”
Supports Android 4.0 software and later
Supports IOS 8 and later
Uses Google maps API
Available on App Store and Google Play
The application size is about 12 MB
The application’s consumption of battery is less than 5
MA/hour for the regular version as for the real time version, it
consumes less than 30MA/hour
The Internet consumption for the regular version is about
25KB/hour as for the real time version, it consumes about
2.5MB/hour
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Technical Characteristics of the NFC Tag:
The frequency used is 13.56 MHZ
Mifare Ultralight model
Entirely made up of PVC material
Supplied with a high quality glue made by the international
company 3M
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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Pricelist & Plans
Plan # of employees Price USD/year
Lite 1-10 49.99$
Plus 11-50 99.99$
Enterprise 51-100 149.99$
Lite+ 1-10 149.99$
Standard+ 11-30 299.99$
Plus+ 31-50 449.99$
Enterprise+ 51-100 749.99$
All of the application’s versions contain the basic features and properties
All the (+) versions include the real time tracking feature
Fusing the two versions is applicable
Effectively Selling “Where’s My Staff” Tracking & Attendance System | Training level 1 | English V1.1
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All rights reserved to Tragging LTD
Lebanon 2016
“Where’s My Staff” Name & Logo and all other materials are trademark registered to Tragging Company.
Google & Google Maps names & logos are trademark registered to Google Inc.
www.tragging.com
www.WhereisMyStaff.com