Effective Groups and Teamwork Chapter Nine Copyright © 2008 The McGraw-Hill Companies, Inc. All...

download Effective Groups and Teamwork Chapter Nine Copyright © 2008 The McGraw-Hill Companies, Inc. All rights…

If you can't read please download the document

description

9-3 After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development. Contrast roles and norms, and specify four reasons norms are enforced in organizations. Explain how a work group becomes a team, and identify five teamwork competencies. List at least four things managers can do to build trust. Describe self-managed teams and virtual teams. Describe groupthink, and identify at least four of its symptoms.