Effective DevOps - Pittsburgh Techfest 2016
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Effec%ve DevOps Jennifer Davis @sigje Pi#sburgh TechFest 1
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Transcript of Effective DevOps - Pittsburgh Techfest 2016
Effec%ve'DevOpsJennifer'Davis'@sigjePi#sburgh*TechFest
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Who$am$I?
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Agenda• Founda(ons*of*devops
• Framing*the*narra(ve
• Building*Bridges:*Catalysts*for*change*
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Why• Deliberate*change*in*work*environments
• Handling*increased*velocity
• Scaling*challenges
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Origin&of&DevOps
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Background+Diversity
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Single'Points'of'Failure
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Impact• Personal
• Team
• Organiza0on
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High%Performing%devops%Teams%are%more%Agile30X$more$frequent$deployments
8000x$faster$lead$-mes$than$peers
2014%PuppetLabs%State%of%DevOps%Survey
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High%Performing%devops%Teams%are%more%Reliable
60x$change$success$rate
168x%faster%mean%.me%to%recovery%(MTTR)
2015%PuppetLabs%State%of%DevOps%Survey
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Story&of&a&typical&team
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Effec%ve'DevOps
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Collabora'on
Individuals*working*together*with*shared*interac4ons*and*input*building*towards*a*common*goal.
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Collabora'on• Mul%ple(types(of(collabora%on
• Monitoring(for(single(points(of(failure
• Monitoring(burnout
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Smarter'Teamsbuild&be(er&value
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Affinity
Building(inter,team(rela/onships,(empathy(and(trust(in(support(of(shared(organiza/onal(and(business(goals.
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Affinity• Monitor(organiza,onal(signal
• Monitor(ga,ng(of(processes
• Shadow(HR,(IT,(Marke,ng
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Tools
Accelerators*of*culture*that*if*used*effec1vely*can*enhance*and*support*a*culture*of*collabora1on*and*affinity.
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Scaling
Applying(the(considera2ons(of(collabora2on,(and(tooling(throughout(various(inflec2on(points(of(an(organiza2ons(lifecycle.
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Effec%ve'DevOps• Collabora(on
• Affinity
• Tools
• Scaling
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Framing(the(Narra-ve• The%DevOps%Compact
• Misconcep4ons%
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The$DevOps$Compact• shared(mutual(understanding
• established(boundaries
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Misconcep)on
Finding&"The&One"
• rockstar
• ninja
• 10x/Engineer
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Job$Req:$Site$Rebel$Engineer$(SRE)
Talented(team(of(Jedi,(we(have,(gained(significant(trac7on(that(a(business(model(has,(and(to(expand(a(real(need(<(<(quickly!(Looking(for(smart,(we(are,(energe7c,(to(grow(our(company(at(a(lightening(pace(hard<working(individuals(who(want(a(chance.(This(is(a(posi7on(that(is(relegated(to(the(shadows(not(<(your(contribu7ons(<,(have(drama7c(input(on(the(direc7on(the(company(goes,(thoughts(and(input(will.(There(are(a(variety(of(challenges(and(obstacles(that(await(you(and,(excited(to(see(how(you(go(about(solving(them,(are(we.(
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• Cer%fied(Jedi(Master
• 4(years(lightsaber(experience
• ability(to(carry(80(lbs(for(1(mile
• X@Wing(pilot(license
• 24(hour(oncall
With%force%push%and%mental%persuasion%3%experience.%
To#join#and#contribute#to#a#team#of#smart#2#desire,#talented,#to#create#something#bigger#than#themselves#hard2working#individuals#
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Misconcep)on
Interview)as)a)gauge)of)skills
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Misconcep)on
Educa&on
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Misconcep)onThe$"right"$way.
• iden&fy)good)culture
• current)team,)background,)and)effec&ve)
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It#takes#a#thousand#voices#to#tell#a#single#story.#
—"Na%ve"American"saying
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Listen• who%is%involved?
• what%is%the%current%state?
• cultures?
• beliefs?
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Building(Bridges• Shared(stories
• Allevia0on(of(Fear(Culture
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Shared'storiesar#culate)values)and)ideas.
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Shared'storiesexplain(historical(significance.
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Shared'storiespassing'knowledge
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Shared'storiesinfluence'community.
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Shared'storiescul$vate)empathy.
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Allevia'on*of*Fear*Culture
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Stormtrooper(Syndrome
• Agency
• Adaptability:0Role0adherence
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Role%adherence
Farm%boy
Smuggler
Princess
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Constraining*individuals• A#developer#does...
• An#ops#does#...
to#the#detriment#of#the#team.
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Learned'Helplessness
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Borg%Syndrome
• no$individuality
• no$family/outside$interests
• no$celebra5ons
• encourages$system$blindness
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Red$Shirt
• Tackling*challenges*
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Takeaways• Founda(ons*of*devops
• Framing*the*narra(ve
• Building*Bridges:*Catalysts*for*change*
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Want%to%learn%more?
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ChefConf'2016
July%11'13
h"ps://chefconf.chef.io/
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DevOps'or'DevOps'not.'There'is'no'try.
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