EFFECTIVE DATE PAGE SCSOP-0017 0 December 1, 2015 ... Library/goHART/pdfs/SOPS/operations...SOP...

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SOP NUMBER REVISION EFFECTIVE DATE PAGE SCSOP-0017 0 December 1, 2015 1 of 55 STANDARD OPERATING PROCEDURE HILLSBOROUGH TRANSIT AUTHORITY STREETCAR DIVISION RULE BOOK REV DATE DESCRIPTION RLSE NO. INIT ORIGINATED BY: _Original signature on file in Doc. Control___ Richard Bauman, Sr. Manager of Streetcar Operations DATE: _____________ REVIEWED BY: _Original signature on file in Doc. Control___ Ruthie Reyes Burckard, Chief Operating DATE: _____________ Officer APPROVED BY: _Original signature on file in Doc. Control___ Katharine Eagan, Chief Executive Officer DATE: _____________

Transcript of EFFECTIVE DATE PAGE SCSOP-0017 0 December 1, 2015 ... Library/goHART/pdfs/SOPS/operations...SOP...

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STANDARD OPERATING PROCEDURE HILLSBOROUGH TRANSIT AUTHORITY

STREETCAR DIVISION

RULE BOOK

REV DATE DESCRIPTION RLSE NO. INIT

ORIGINATED BY: _Original signature on file in Doc. Control___

Richard Bauman, Sr. Manager of Streetcar Operations

DATE:

_____________

REVIEWED BY: _Original signature on file in Doc. Control___

Ruthie Reyes Burckard, Chief Operating

DATE:

_____________

Officer

APPROVED BY: _Original signature on file in Doc. Control___

Katharine Eagan, Chief Executive Officer

DATE:

_____________

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TABLE OF CONTENTS

SECTION PAGE

1. SCOPE .............................................................................................. 3

2. PURPOSE ......................................................................................... 3

3. ABBREVIATIONS / DEFINITIONS ................................................... 3

4. REFERENCES .................................................................................. 3

5. FORMS .............................................................................................. 3

6. REQUIRED SAFETY EQUIPMENT / SPECIAL TOOLS ................... 3

7. ATTACHMENT .................................................................................. 3

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1. SCOPE

This SOP applies to all Streetcar Division employees and HART employees involved in the operations and maintenance of the Streetcar System.

2. PURPOSE

This SOP provides instructions and best practices for the operations, maintenance and safety of the employees, passengers and property of the Streetcar System.

3. ABBREVIATIONS / DEFINITIONS

ABBREVIATIONS DEFINITIONS

SOP Standard Operating Procedure

HART Hillsborough Transit Authority

TECO LINE Tampa Electric Company Line

4. REFERENCES

N/A

5. FORMS

N/A

6. REQUIRED SAFETY EQUIPMENT / SPECIAL TOOLS

N/A

7. ATTACHMENT

A. Streetcar Division Rule Book

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ATTACHMENT A – STREETCAR DIVISION RULE BOOK

STREETCAR DIVISION RULE BOOK

DECEMBER 2015

TABLE OF CONTENTS

1. RULES ............................................................................................................................................. 5

2 OPERATIONS ................................................................................................................................ 21

3. REVENUE SERVICE…………………………………………………………………………………...31

4. COMMUNICATION ....................................................................................................................... 37

5. SAFETY......................................................................................................................................... 38

6. FLAGGING .................................................................................................................................... 42

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1. RULES

1.1 KNOWLEDGE OF “RULES”

Streetcar Division operating rules, procedures, and bulletins apply to all Streetcar Division and HART employees whose duties they affect and will be adhered to. Compliance with these rules is essential to safety, and safety is of primary importance in the performance of duties. Operating rules, procedures, and the contract will hereafter be referred to as the Rules. No manual of instruction could cover all possible acts of behavior; therefore, all employees will exercise good judgment for proper and professional behavior.

(a) Employees will know and adhere to rules and special instructions that relate to their duties. When in doubt as to the meaning and application of any rule or instruction, employees will ask their supervisor for clarification. A working knowledge of the Rules is a requirement for continued employment.

(b) Employees will pass the required examinations to assure they possess the physical fitness, certifications, qualifications and job knowledge required to perform their duties.

(c) Refusing to adhere to, or disregarding the Rules or instructions from proper authority or supervisor, will be considered insubordination, and will result in the appropriate corrective action.

1.2 CONDUCT WHILE IN TRAINING

The purpose of the following is to govern employees conduct while enrolled in any training class offered or sponsored by Hillsborough Area Regional Transit (HART).

A training class, while it is considered work time, has special characteristics; therefore, employees are required to observe some special rules and procedures.

(a) While in trainee status, the instructor is the trainees’ immediate supervisor.

(b) Trainees with HART furnished uniforms and safety shoes are required to wear them while on duty.

(c) Trainees will attend class as scheduled. If a trainee is sick and unable to report to class, the trainee will use the established contractual call in procedures.

(d) Tardiness and absenteeism will be cause for the administration of the appropriate corrective action including removal from the training class(es).

(e) Employees in training will comply with all applicable rules and procedures

1.3 REPORTING FOR DUTY

(a) Streetcar employees will report for work at the prescribed time and place, ready and fit to perform their duties to the Sr. Manager of Streetcar Operations or designee. They will wear the prescribed uniform, safety equipment, employee identification

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badge and be neat in appearance. They must have the appropriate personal protective equipment available for use and in good working order.

(b) Employees while on duty will have their copy of the Rules available for immediate reference.

(c) Bulletin boards will be examined when reporting for duty. Bulletins and procedures will be read and noted. Employees will be held accountable for instructions posted on bulletin boards.

1.4 ABSENCES AND ASSIGNMENTS

(a) Reporting for Duty:

(i) Streetcar Motormen reporting at the Carbarn will report to the Sr. Manager of Streetcar Operations or designee and will contact Dispatch at the designated report time.

(ii) Motormen making a relief on the line will be at the designated location at the scheduled report time.

(iii) Maintenance employees will clock in at the designated report time. Those employees unable to clock in will contact Dispatch.

(b) Employees will not trade work assignments and/or shifts without prior approval.

(c) Employees on duty, or who are scheduled to perform duties, are not to be absent without permission.

1.5 CONDUCT IN GENERAL

(a) Employees will perform their duties as directed efficiently and in compliance with the Rules and the current contract between HART and Local 1593, the current contract between HART and the Teamsters, and the HART Manual for Non-Bargaining Employees.

(b) Only HART business will be conducted while on duty. Participation in any unauthorized activity, while on duty or on HART property, is prohibited.

(c) ll rule and safety violations to their immediate supervisor.

(d) Employees will exercise proper care to avoid injury to themselves or others. All cases of an accident or injury to employees while on duty, however minor, will be immediately reported to the immediate supervisor or Dispatcher (if the supervisor is not present). Injured employees will request first aid and, if necessary, medical attention. All required reports will be completed and submitted to the supervisor before the end of their scheduled work shift.

(e) Employees will not engage in any activity that interferes with the work of other employees.

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(f) Employees will not participate in activities, outside employment, or any other

endeavor that violates contractual procedures and/or interferes with the performance of their duties.

(g) No employees will knowingly omit information, or knowingly falsify, or cause to be entered any inaccurate, false, or improper information in any books, official reports, logs, or records.

(h) Employees, while riding on HART Streetcars will not have any unnecessary or distracting conversations with other employees on duty and will not interfere with employees or passengers in any way.

(i) Employees will not discuss the condition of Streetcars, operations, structures, or other related equipment, or HART business with anyone except properly identified HART employees without authorization.

(j) All HART written and verbal instruction and radio communications will be conducted in the English language.

(k) Employees will not loiter on HART property before or upon completion of their shift.

(l) The use of alcoholic beverages, intoxicants, controlled substances or narcotics by employees reporting for duty, or having such substances in their possession or use while on duty, is strictly prohibited by HART policy. Employees will not report for duty under the influence of any drugs, medication or other controlled substances that will in any way adversely affect their alertness, coordination, reaction, response, or safety. (HART Drug and Alcohol Free Workplace Policy.)

(m) Employees will not take any medication that may adversely affect job performance.

(n) Employees will not sleep nor give the appearance of sleeping while on duty.

(o) Employees will not engage in any unnecessary conversation, reading, lounging or any other action that may divert their attention from the safe and efficient performance of duty.

(p) The use of boisterous, profane, or vulgar language by employees on or about HART Streetcar, stations or property is prohibited.

(q) The carrying of firearms or other weapons on or about HART property is strictly prohibited.

(r) Employees are required to keep HART advised of their correct address and telephone number(s), promptly reporting any change to their immediate supervisor within three working days of the change.

(s) Employees will not duplicate any HART keys without authorization. Employees will not give or loan any HART keys to anyone not authorized for their use.

(t) Use of cellular telephones, audio, video, headset, or other electronic devices (other than HART issued/authorized equipment) are not permitted to be used on Streetcars, in maintenance and track work areas, or at any time or location where attention may be diverted from the safe and efficient performance of duty, (HART Electronic Device Usage Policy.)

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(u) Employees will not solicit gifts or charitable contributions from HART passengers,

nor will they accept such gifts from passengers. (v) The solicitation of contributions, sale of tickets or merchandise on or about HART

premises, for any reason, is prohibited unless duly authorized by HART. (w) Reading of newspapers, magazines, or other similar literature, playing cards and

other games are permitted in the break area only while on break or standby status.

(x) Employees will not wear sunglasses during hours of darkness and at any other time when visibility is reduced.

(y) Employees will smoke only in HART designated locations.

(z) Employees will promptly submit reports as required during the performance of their duties, but no later than the end of their work shift.

(aa) Supervisors will instruct employees in the proper performance of their duties, as required.

(bb) Employees are prohibited from altering, nullifying, changing the design of, or in any manner restricting or interfering with the normal intended function of any safety feature, device or equipment without proper authority.

(cc) Streetcar employees who drive Authority vehicles will maintain a valid Florida driver’s license. Employees who lose or have their license suspended will notify their supervisor immediately as this will affect their work status.

(dd) Employees will have their HART photo identification card and driver’s license in their possession at all times while on duty and will display their HART photo identification at all times. Motormen will have a valid current Streetcar Motorman Certification Card in their possession while operating a Streetcar.

(ee) In accordance with Article 15 of the CBA between HART and ATU, a Motorman will not be permitted or required to operate a Streetcar more than 12 hours in a 24-hour period, or operate a Streetcar after having been on duty for 15 hours in a 24-hour period. A Motorman will not be permitted to operate a Streetcar until the requirement of a minimum eight consecutive hours of off-duty time has been fulfilled. A Motorman’s work period will begin from the time he or she first reports for duty to his or her employer. A Motorman is permitted to exceed his or her regulated hours in order to reach a regularly established relief or dispatch point, provided the additional driving time does not exceed one hour. A Motorman will not be permitted or required to be on duty more than 72 hours in any period of seven consecutive days; however, any 24 consecutive hours of off duty time will constitute the end of any such period of seven consecutive days. A Motorman who has reached the maximum 72 hours of on duty time during the seven consecutive days will be required to have a minimum of 24 consecutive hours off duty prior to returning to on duty status.

(ff) A Motorman is permitted to drive for more than the regulated hours for the safety and protection of the public when conditions such as adverse weather, disaster, security threat, a road or traffic condition, medical emergency, or an accident occur.

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1.6 COURTESY

(a) The public will be treated with the utmost courtesy at all times.

(b) Employees working at a station or other Streetcar location or on a Streetcar will be courteous and orderly.

(c) All reasonable requests from HART passengers for help will be honored politely and professionally. Passengers will be informed immediately of any delays or disruptions in service with a good faith estimate of the duration of the delay.

1.7 CARE AND PROTECTION OF PROPERTY

(a) Employees will make every reasonable effort to protect HART property from loss due to fire, theft or other causes.

(b) HART property will not be misused or converted to private use. Employees observing HART property being damaged or defaced will report it to Dispatch or their supervisor immediately.

(c) Employees will exercise care in the use of HART property. Loss or damage to any property will be reported immediately to Dispatch or their immediate supervisor.

(d) When leaving HART employment, employees will return all property entrusted to their care; settlement in full will be made to HART before receiving final payment.

(e) Employees witnessing any of the below listed acts which are not permissible on HART property or Streetcar, will immediately take action if safe to do so and inform Dispatch or their supervisor. This list includes, but is not limited to the following:

(i) Any unsafe act,

(ii) Any criminal acts,

(iii) Smoking onboard a Streetcar or station,

(iv) Soliciting or advertising in stations or onboard a Streetcar,

(v) Anyone being disorderly or offensive.

(f) Articles of flammable nature, such as gasoline, pure alcohol, gunpowder, dynamite, fireworks, uncovered oil, grease containers, or other articles of a similar nature that may cause accidents, soil clothing or inconvenience passengers, will not be allowed on board Streetcars.

(g) HART or civilian property found on a Streetcar or anywhere on HART property will be cared for and properly reported. Articles found will not be removed from HART property without first securing proper authorization, (See Lost Articles Procedures.)

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1.8 AUTHORIZED PERSONS & TRESPASSERS

(a) Only authorized persons are permitted on HART property, Streetcars not in revenue service, vehicles or work equipment.

(b) If safe to do so, trespassers on HART property will be asked to leave and the matter reported immediately to the Dispatcher.

(c) Persons who appear to be in immediate danger will be warned at once and the incident reported to Dispatch or the supervisor.

1.9 SIGNATURE REQUIREMENT

Streetcar employees will sign any HART official document that requires a signature as an acknowledgement of receipt. Failure to do so is considered a serious rule violation.

1.10 ANIMALS

Service animals are permitted on Streetcars. (Refer to Pets on Transit Procedure.)

1.11 ACCIDENT & EMERGENCIES

(a) Employees involved in or witnessing an accident, incident, injury or other emergency involving HART property or equipment will, within their capabilities, take immediate action to prevent further injury or damage, render all assistance possible, and immediately notify the supervisor in charge or Dispatch.

(b) Right of way will never be accepted as a reason for an accident/incident with another Streetcar, a vehicle, a pedestrian or any other object.

(c) Employees involved in or witnessing an accident, incident, injury, or other emergency involving HART property will complete the proper written report(s) and submit them to their supervisor as soon as possible, but no later than the end of their work day.

(d) Employees will not make any statement or give any information concerning an accident, incident, injury or other emergency, involving HART property or equipment to anyone other than HART employees, police, fire department or EMS employees.

(e) Employees discovering fire or smoke on a vehicle or HART property will immediately:

(i) Provide warning to persons in affected area to safely evacuate.

(ii) Sound the nearest alarm (if available).

(iii) Contact Dispatch or immediate supervisor.

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(iv) If safe and trained to do so, contain fire following HART Emergency

Handling Rules and Procedures for fire containment procedures.

1.12 MEDICAL ASSISTANCE

(a) Employees who observe an injured or ill passenger or employee will, within their capabilities, render all assistance possible and immediately notify Dispatch.

(b) Employees who observe an injured or ill passenger or employees will record the incident in a written report, even if the person refuses medical attention. They will obtain names and addresses of witnesses, if available.

(c) Eye injuries should only be treated by a doctor or at the nearest hospital emergency room. Providing first aid is not authorized for eye injuries, except where chemicals or any caustic substance enters the eye. In such cases, the eye should be rinsed with at the nearest emergency eye wash station with clear water, then proper medical attention obtained.

1.13 SIGNALS AND THEIR USE

(a) Employees whose duties may require them to give signals must access the proper signal equipment needed to safely perform their duties. They will be kept in good order and ready for immediate use.

(b) Flags of the prescribed color will be used by day. Lights of the prescribed color will be used by night. Day signals will be displayed from sunrise to sunset. When day signals cannot be plainly seen, night signals will be used in addition to the day signals. Night signals will be displayed from sunset to sunrise.

1.14 FLAGGING SIGNALS

The following signals will be used while performing flagging duties:

(a) Day Signals: A red flag and a yellow flag.

(b) Night Signals: A red light and a yellow light.

1.15 HAND, FLAG AND LANTERN SIGNALS

(a) The hand, lantern or flag, moved in the same manner, all give the same indication.

(b) Hand signals will be clearly given in the proper manner while facing the Streetcar Motorman.

(c) A Streetcar Motorman will treat an improper hand signal or any hand signal that is unclear as a STOP signal.

(d) Any object waved violently by anyone on or near the tracks is to be considered a STOP signal.

(e) A Streetcar Motorman will not proceed on any signal given with a RED flag or RED light.

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(f) The following examples illustrate PROPER Hand Signals:

ASPECT: The entire arm raised and lowered vertically in the direction of the Motorman.

ASPECT: Swung horizontally across the body.

INDICATION: Move forward INDICATION: Stop

ASPECT: Arm held straight out from the body.

ASPECT: Swung vertically in a circle at half shoulder.

INDICATION: Operate with RESTRICTED SPEED AND EXTREME CAUTION.

INDICATION: Move backward

(g) Hand, flag and lantern signals will be given sufficiently in advance to permit compliance. They will be given in such a way that they cannot be misunderstood. If there is any doubt as to the meaning of the intended signal, the signal will be regarded as a STOP signal. When a Streetcar is moving under the direction of hand signals and the signal disappears from view, the movement will STOP and the Motorman will await further signals, unless specific arrangements have been made in regard to such movement.

(h) When a movement is being controlled by hand, flag or lantern signals, Motormen will keep a constant lookout for signals. They will make sure that the signal observed is for their Streetcar and that they do not respond to signals that are intended for other Streetcars.

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(i) Employees assigned to flagging duties will not be assigned any other duties than

flagging. Flaggers giving signals will be vigilant in their duty and will position themselves so as to be seen clearly. Flaggers will be constantly alert to ensure that there will be no unintentional movement of their hands, flag, or lantern.

(j) Hand, flag or lantern signals to the Motorman will be given to correspond to the direction in which the Streetcar is traveling.

(k) A hand, flag or lantern signal to proceed does not relieve Motormen or other employees of compliance with other rules or signals that restrict the movement of a Streetcar.

(l) Radio communications will not be used instead of hand signals when conditions exist for continuous direct visual contact between the Motorman and the signal of the employee directing the movement.

(m) Radio communications and hand signals, except stop signals, will not be used simultaneously by employees to direct Streetcar movements. When anticipating changing from one mode of signaling to another, all movement will STOP. Once all movement has stopped, all involved will be notified and will acknowledge their understanding before the change is made. Then, and only then, will movement restart.

1.15 GONG (BELL) SIGNALS

(a) The gong is and will be used as a warning device.

(b) The gong will be rung two (2) times when:

(i) A Streetcar is about to move.

(ii) Approaching employees or vehicles are on or about the track.

(iii) Entering or leaving the Yard or Carbarn.

(c) The gong may be rung as a warning device when:

(i) Approaching and passing stations.

(ii) Approaching and passing public crossings at grade.

(iii) Approaching persons on or around the track structure. (iv) Passing another Streetcar on an adjacent track.

(d) The sound of the gong will be distinct with intensity and duration proportionate to the distance the signal is to be heard. In emergency situations, additional gong signals may be sounded as needed.

(i) During fog and heavy rain, the gong will be sounded often. (e) If the gong malfunctions, immediately contact Dispatch. In this case, the whistle

MUST be used instead of the gong and the Streetcar will be removed from service at the earliest opportunity.

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1.16 WHISTLE SIGNALS

(a) The whistle is and will be used as a warning device. The whistle will be sounded at all whistle signs.

(b) The sound of the whistle will be distinct, with intensity and duration proportionate to the distance the signal is to be conveyed.

(c) If the whistle malfunctions, contact Dispatch. In this case, the gong MUST be used instead of the whistle and the Streetcar will be swapped out.

1.17 FIXED SIGNALS

(a) A missing or improperly displayed fixed signal will be treated as if it were displaying its most restrictive indication, a STOP AND STAY.

(b) Streetcar Motormen will immediately report all missing or defective signals to Dispatch, and be governed by the Rules.

(c) Wayside (Opticom) Signal System:

NAME: Stop Signal (Horizontal Bars) NAME: Proceed Signal (Vertical Bars)

INDICATION: Stop (White) INDICATION: Proceed (White)

NAME: Interlocking Stop Signal NAME: Interlocking Proceed Signal

INDICATION: Stop and Stay (Red) INDICATION: Proceed (Green)

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NAME: Advanced Stop Signal (Flashing Vertical Bars)

INDICATION: Prepare to Stop (White)

(d) Speed restriction:

NAME: Speed Limit Sign

INDICATION: Maximum Speed that a Streetcar may be operated (Yellow)

(e) Blue Flag Protection – Carbarn and Yard, Mainline Emergencies

NAME: Blue Flag - Daytime NAME: Blue Flag - Nighttime

INDICATION: Employees working on, under or about a Streetcar

INDICATION: Employees working on, under or about a Streetcar

(f) Location Signs

NAME: Block Limit NAME: Stationing Sign

INDICATION: Location of designated block limits

INDICATION: Location reference indicator

NAME: Yard Limit

INDICATION: Operate with Restricted Speed and Extreme Caution

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(g) Fouling Point and Clearance Lines

NAME: Fouling Point NAME: Fouling Point Line

INDICATION: The point in a turnout (switch or other special track work) where a Streetcar on one track will encroach on a Streetcar on another track

INDICATION: The point in a turnout (switch or other special track work) where a Streetcar on one track will encroach on a Streetcar on another track; indicated by clearance lines marked on the trackway.

(h) Section Break

NAME: Section Break

INDICATION: A section break in the OCS

ACTION: Controller position off until the Section Break is passed for all service cars.

NAME: Streetcar Clearance Lines

INDICATION: Provides information to Motorman and other road users of the clearance width or dynamic envelope required for safe passage of Streetcar.

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NAME: Section Break - Birney NAME: Section Break

INDICATION: Cut off at Section Break for Birney car 163.

INDICATION: Controller position off until the Section Break is passed for all service cars.

ACTION: Controller position off until the Section Break is passed.

NAME: Birney Section Break at CSX Interlocking

ACTION: Cut off power for Birney car 163 only

INDICATION: Cut on power for Birney car 163 only

(i) Stop Signs

NAME: Stop Ahead - Caution NAME: Stop

INDICATION: Streetcar stop ahead INDICATION: Stop

NAME: Stop and Stay NAME: Stop

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INDICATION: Stop – End of Track or Temporary Track Closure

INDICATION: Stop - observe signal indication.

NAME: 234B Stop NAME: Stop

INDICATION: 234B Fouling Point (Yellow)

INDICATION: Stop located on trackway with red flashing LED lights at night

(j) High Voltage Sign

NAME: High Voltage NAME: High Voltage

INDICATION: High voltage within close proximity (Black, white and red)

INDICATION: High voltage within close proximity (Black, white and red)

(k) Water Depth Gauge

NAME: Water depth gauge

INDICATION: Depth of water over the head of the rail at this location.

(l) Shop Signs

NAME: Not For Service

NAME: Danger - Do Not Move

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(m) Diverging Route and Coast Signs

NAME: Diverging Route Speed NAME: Coast

INDICATION: Speed restriction not to exceed 15 miles per hour over a switch going into a passing siding or spur track

INDICATION: Controller off until the next speed sign

(n) Resume Speed and Flagger Ahead Signs

NAME: Resume Speed NAME: Flagger Ahead

INDICATION: Resume allowable speed subject to track/road conditions

INDICATION: Proceed with Restricted Speed and Extreme Caution, expect to find a Flagger ahead

(o) Restricted Speed and Extreme Caution Sign

INDICATION: Car may not be used in scheduled service. Car may not be powered up or moved without permission of the Supervisor.

INDICATION: Do not move car, do not place poles on wire, mechanics working on car.

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NAME: Restricted Speed and Extreme Caution

INDICATION: Operate with Restricted Speed and Extreme Caution

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2. OPERATIONS

2.1 GENERAL RULES AND PROCEDURES

(a) All Streetcar Division Employees will acknowledge receipt of any memorandums, Work/Instructions, Notice of Infraction (NOI) or Standard Operating Procedures (SOP) issued to them in writing, when requested.

(b) If there is a conflict between these Rules and a newer procedure as listed above, the newer procedure will take precedence over these Rules.

2.2 KEYS

While on duty all employees will retain all keys for the performance of their job on their person.

2.3 STANDARD TIME

(a) HART operates on local Tampa time - Eastern Standard Time Zone (EST).

(b) HART Dispatch time will be the official time monitor for the Streetcar Division.

(c) All Streetcar Division employees will have an accurate, working watch when on duty. Time will be checked and set when arriving for duty with Dispatch or the time clock.

2.4 SAFETY

(a) Safety will be the overriding policy in all HART operations and will take priority over all operating policies. All HART vehicles, equipment and facilities will be maintained at a level sufficient to ensure safe operation. Employees will take no actions that deliberately endanger passengers or the public at large. All employees will take every reasonable precaution to avoid injury to themselves and others at their workplace.

(b) Employees will not report for duty in a physical or mental condition that will impair the safe performance of their duties. The safety of passengers and the public is paramount. All Streetcar Motormen will exercise constant care to prevent injuries to persons and/or property.

2.5 RELIABILITY AND ON TIME PERFORMANCE

Reliability and regularity of transit operations is essential to attracting and maintaining ridership. HART employees will strive for the timely performance of revenue service. Traffic, roadway, rail or traffic conditions may occasionally necessitate running late, but running early without permission is strictly prohibited. Services may not be dropped or cut short unless directed to do so by the Supervisor or Dispatcher.

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2.6 DEFENSIVE OPERATION

Employees will operate Streetcars defensively. Accident-producing situations will be identified and reasonable preventive actions used to avoid an accident. The responsibility to prevent or avoid an accident goes beyond carefully observing rules and regulations. Motormen are expected to operate Streetcars in such a manner as to prevent accidents: recognize the hazard, understand the defense and act correctly in time.

2.7 STREETCAR OPERATING TIMETABLE

Streetcar Motormen are required to be familiar with the current timetable and operate their Streetcars so as to maintain the published schedule.

2.8 AVOIDING CONTACT WITH ELECTRICAL APPARATUS

All overhead wires, trolley poles and other electrical equipment (including equipment on a car) will be considered live at all times; the Motormen will not come in contact with the OCS or go on the roof of the Streetcar. Motormen will also keep passengers clear of the roof and OCS.

2.9 OBSTRUCTING MOTORMEN’S VISION OR CONTROLS

Motormen will not allow any object or person that may impede their vision, affect their attention or restrict their use of the controls to be located or travel in the Motorman’s Cab.

2.10 EMERGENCY VEHICLES

(a) When an emergency vehicle with a siren and/or flashing lights approaches from any direction, the Streetcar will stop and remain stationary, allowing clearance, until the emergency vehicle passes.

(b) Motorman will ensure that their Streetcar does not block the path of any emergency vehicle at any time.

2.11 PEDESTRIAN AND NON-MOTORIZED TRAFFIC

Motormen will be alert to unexpected pedestrian and non-motorized traffic movement on or in the track area at any time. The Motorman will sound the appropriate gong or whistle and reduce speed, prepared to stop if necessary.

2.12 PERSONS ON OR ABOUT THE TRACKS

When persons are on or about the tracks, Motorman will reduce speed, approach the area cautiously the appropriate gong or whistle. If the person fails to move to safety, the Streetcar will be brought to an immediate stop and Dispatch will be notified of the incident.

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2.13 FIRE EXTINGUISHER

(a) Use of any fire extinguisher will be reported to Dispatch.

(b) Any Streetcar observed with only one fire extinguisher will be reported to Dispatch and any Streetcar without a fire extinguisher will be not be put into revenue service. In the event that any Streetcar has two used fire extinguishers, the car must be removed from revenue service until the fire extinguishers are replaced.

2.14 ABNORMAL CONDITIONS

(a) Any unplanned situation that requires corrective action to avoid an unsafe or emergency condition will be reported to Dispatch immediately.

(b) Employees will immediately inform Dispatch of any unauthorized person(s) or object on the trackway.

2.15 EMPLOYEES AUTHORIZED TO OPERATE STREETCARS

No person will operate a Streetcar unless they are HART qualified or HART certified. Trainees or others are authorized only under the direct supervision of an qualified/certified instructor or other Streetcar Division approved employees.

2.16 PASSENGER SERVICE

Streetcars are in passenger service from their first time point after departing the Carbarn until their last time point before entering the Carbarn.

2.17 PASSENGER STOP CONDITIONS

Streetcars will stop at designated Streetcar stations, or where safe to do so, under the following conditions:

(a) When a station stop request is made by passengers on board a Streetcar.

(b) When passengers are observed waiting at a station.

(c) When directed by Dispatch or supervisor.

(d) When it is required for safety or emergency purposes to evacuate passengers from the Streetcar.

(e) When requested, a courtesy stop is permitted, only if it safe to do so.

2.18 BYPASSING STATIONS

If it becomes necessary for a Streetcar to bypass a station due to an emergency situation or as instructed by Police, Dispatch or a supervisor, the Motorman will:

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(a) Advise passengers that the Streetcar will not be stopping at the “following” station(s).

(b) Advise passengers to stand clear of the platform edge and that the vehicle will not be stopping at that station use warning devices.

2.19 SEATS FACING FRONT

Unless otherwise instructed, at the terminals, (EOL) the Motorman will ensure that half of the seats face the A end of the car and the other half face the B end of the car. Seats will not be slammed when changing ends.

2.20 RULES FOR PASSENGERS

Streetcar employees will inform passengers not to engage in the following practices on HART property and will be diplomatically informed of such. If passengers do not comply, employees will contact Dispatch for assistance. Passengers will be treated courteously regardless of the infraction. Engaging in activity prohibited by law or local statute.

(a) Interfering with the operation or movement of Streetcar or the general operation at Streetcar stations.

(b) Carrying packages or articles that present a hazard to others, especially those that will block aisles and stairways.

(c) Carrying sharp implements or any type of weapon.

(d) Leaving strollers and carriages in the aisles, stairs or operator’s cab.

(e) Engaging in loud, offensive or unruly conduct.

(f) Playing radios or other electronic devices, except when using earphones/headphones.

(g) Smoking.

(h) Placing feet on the seats.

(i) Bringing aboard animals not in approved pet carriers, except service animals.

(j) Littering.

(k) Spitting, urinating or defecating other than in restrooms.

(l) Riding in the Streetcar cab in a manner which impedes the Motorman’s vision or affects their attention

(m) Conversing with the Motorman when the Streetcar is in motion.

(n) Arms, hands or other limbs protruding from the Streetcar.

2.21 INFORMATION TO PASSENGERS

(a) Employees will respond to questions from passengers in a courteous, accurate and complete manner when the Streetcar is stationary. In order to assist passengers, employees will be familiar with HART fares, routes, policies and procedures.

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(b) Motormen leaving the Yard will ensure there is an adequate supply of public information (schedules and brochures) aboard their car.

2.22 SLEEPING PASSENGERS

Motormen will cautiously attempt to awaken passengers sleeping on the Streetcar. If unable to do so, the Motorman will contact Dispatch for assistance. Employees will notify Dispatch of any persons observed sleeping in stations.

2.23 SICK PASSENGERS

Employees will immediately notify Dispatch of any passenger on board the Streetcar or at a station stop that appears to be or are reported to be sick or injured.

2.24 INTOXICATED PASSENGERS

Intoxicated persons are permitted to ride the Streetcar and wait in stations only if they do not become a public nuisance. If such persons engage in disorderly conduct that threatens the comfort or safety of others or themselves, employees will contact Dispatch for assistance.

2.25 HART IDENTIFICATION

Employees will, when requested, courteously provide their employee name and number. They will also be given the information to contact public information if requested.

2.26 PASSENGER EJECTION

(a) Employees will ask unruly passengers to respect the rights of the other passengers. If unruly passengers refuse to cooperate, employees will contact Dispatch for assistance.

(b) Exception: Unruly passengers who are apparently unable to care for themselves, young children, the disabled, people of unsound mind, etc. will not be asked to leave. Employees will contact Dispatch for assistance.

2.27 DISTURBANCE

Employees observing a disturbance on a Streetcar, at a station stop, or on other HART property will immediately notify Dispatch. In cases of potential violence, Dispatch will notify the police. Employees will positively avoid engaging in a physical struggle except to preventively defend themselves and only to the least extent possible.

2.28 LOST ARTICLES

(a) Motormen will inspect their Streetcar for lost property at the end of each trip and

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upon return to the Carbarn. Immediately upon discovering a lost article, they may try to locate the owner among passengers on the car (verification of the lost article must be provided by the passenger only). If the owner of the lost property is not on the car, report the incident to Dispatch via radio. Dispatch will then attempt to locate the owner by calling other Streetcars. If the owner cannot be located, Dispatch will contact a Road Supervisor to meet the Streetcar; otherwise, the lost article will be brought to the Carbarn and secured in the Lost Property locker.

(b) Exception: If a claim is made for a lost article before it is handed in, the Motorman will first ask for a description of the item and photo identification. The name, address and signature of the claimant will then be written on a Courtesy Card. The item may then be returned to the claimant and the card placed in the Streetcar In-Box.

2.29 VEHICLE MOVEMENT

(a) Motormen will have their Streetcar under control at all times.

(b) Motorman will ensure adequate clearance to any moving or fixed obstruction that may foul any part of the Streetcar. This precautionary clearance will allow for a failure of the service brake and application of any emergency brake to stop the car.

(c) Motormen will know their vehicle number, direction of travel and its location on the track at all times.

(d) Motormen approaching a facing track switch will approach the switch not exceeding the posted speed (if any), visually verifying that the switch is aligned for the intended route or direction of travel before reaching the switch.

(e) Motorman approaching a facing track switch into a siding will not exceed fifteen (15) miles per hour.

(f) A Streetcar must completely clear all switches (all wheels, front and rear, must pass completely through) before any reverse movement may be made; this is to prevent splitting the switch and a possible derailment.

(g) Prior to departure from the Carbarn, the Motorman will ensure that all Streetcar vehicle pre-trip checks have been made and any obstructions removed.

2.30 WRONG ROUTE

Motormen will always ensure that switches are set for the correct route.

2.31 OPPOSING MOVEMENTS

(a) Streetcar movement or direction will not be changed from scheduled without direction from Dispatch or a supervisor.

(b) Streetcars moving towards another on a single track is prohibited (opposing movement). In emergencies, an opposing movement may be directed by Dispatch

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or Streetcar Management. Prior to this authorization, all Streetcars in service must be notified and confirmation of the opposing movement repeated back.

2.32 SPEED

(a) Streetcar Motormen will obey all speed limits and/or restrictions. Under all conditions, the speed of the Streetcar will not exceed the posted speed, and a safe speed that will permit stopping within range of the operator’s vision.

(b) The speed within Yard limits is five (5) miles per hour.

2.33 EQUIPMENT DOORS

(a) Motormen in revenue service will ensure that equipment doors and covers are locked and secured.

(b) All overhead interior Streetcar cabinets at the non-operating end of the Streetcar are to be closed and locked during revenue service operation.

(c) Employees observing equipment doors or covers open during revenue service will attempt to secure doors or covers. If unable to secure, notify Dispatch.

2.34 STREETCAR LIGHTS

(a) Day Operations

(i) Streetcars operating on the main line will have a headlight illuminated on the leading end, taillights illuminated on the trailing end, and the interior lights switched off except during inclement weather.

(ii) If headlights or taillights fail, notify Dispatch.

(b) Night Operations

(i) Streetcars operating on the main line will have a headlight illuminated on the leading end, taillights illuminated on the trailing end and interior lights switched on.

(ii) If a headlight, all taillights, or the majority of interior lights fail, notify Dispatch for operating instructions.

2.35 STREETCAR DELAYED ON SINGLE TRACK

(a) In any instance where a Streetcar is delayed in a single track area, the Motorman will notify Dispatch, who will notify all cars of the occurrence. If the trouble is mechanical, the Motorman will recheck all functions to make every effort to get their car moving.

(b) If the Motorman is able to get the Streetcar moving, the Motorman will immediately notify Dispatch, who will notify all cars.

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2.36 COMMUNICATIONS FAILURE

(a) If unable to contact Dispatch by radio, attempt to contact by cell or land line phone (as available) for operational instructions. The Streetcar must not move under any circumstances when using a cell phone.

(b) If the communications system has failed, the Motorman will operate with RESTRICTED SPEED AND EXTREME CAUTION. When approaching a blind corner, stop 100 feet from the beginning of the corner. The Motorman (or conductor where available) will then make a personal visual inspection (on foot) of the line before proceeding.

2.37 SPECIAL STREETCAR MOVEMENTS

(a) OPERATING A STREETCAR FROM OTHER THAN FORWARD CAB

(i) Motormen, will not operate a Streetcar from any position other than the forward cab except in an emergency. Should it become necessary to back pole, a certified/qualified Streetcar Division employee will physically guide the pole. The Streetcar is not to be back poled for a distance greater than one car length.

(ii) Under normal circumstances, back-poling/reversing may be done only on straight track where there are no trolley frogs.

(b) DOUBLE HEADER

(i) When two Streetcars are running together on the same headway, it is referred to as tandem operation.

(ii) When in tandem, it is the responsibility of the Motorman in the lead car of the tandem to ensure that any oncoming Streetcar traffic is aware of the tandem status.

2.38 STREETCAR SAFETY EQUIPMENT

(a) “Deadman” System - Car 436 is equipped with a “Deadman” braking system that requires constant physical force applied to the device by the operator for continued operation of the Streetcar, and having a default mode that turns off and/or stops that Streetcar if that force is released. As it is a safety-critical system, any attempt at overriding, including but not restricted to improper system deactivation, allowing an individual other than the Motorman to provide required constant physical force, or using any object rather than the Motorman’s constant physical force - is a serious safety violation.

(b) Motormen will ensure their Streetcar is equipped with safety triangles, red flags, fire extinguishers, wheel chocks and a bio-hazard spill kit.

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2.39 AIR BRAKE GAUGE

(a) The pressure gauge will be regularly observed. Its normal operating range for Main Reservoir Air (red needle) is 65 to 75 pounds per square inch (PSI).

(b) If the Main Reservoir air pressure drops below 55 PSI or rises above 85 PSI for one minute or more, notify Dispatch.

(c) The Brake Cylinder air pressure is measured by the green needle.

2.40 LOW AIR PRESSURE ALARM

(a) Motormen will not operate a Streetcar with a continuous visual or audible alarm from the Low Air Pressure Alarm. In this situation, the Motorman will immediately bring the car to a stop and wait for the air pressure to build up to a safe level before attempting to move. If the air pressure does not rebuild to a safe level, immediately notify Dispatch, Stop and Stay.

2.41 RELIEF MOTORMAN

(a) A relief Motorman will be at the designated relief location at the designated relief time.

(b) Under normal circumstances, the maximum changeover time allowed for a relief is one minute.

(c) During a relief, at no time may a Streetcar be left unattended.

(d) When a Motorman is relieved, they will notify their relief of any defect, unusual operation or condition of the Streetcar, track, catenary or any special operating conditions.

(e) If the relief Motorman is late in making the relief, the Motorman to be relieved will notify Dispatch immediately.

2.42 SECTION BREAKS AND TROLLEY FROGS

(a) Motormen must coast (controller off) when passing under Section Breaks.

(b) Where possible, Motormen will coast (controller off), when passing under trolley frogs.

(c) Bridging of section isolators with a Streetcar is strictly prohibited (both trolley poles of a car making contact with the catenary at the same time on either side of a section isolator). This is a serious safety violation.

(d) Should a Streetcar car stop with the trolley pole on a section isolator, the Motorman will immediately remove the pole from the isolator to prevent damage to the catenary before letting the other pole touch the wire.

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2.43 TRACK CLOSED

Any sign with the words “Stop and Stay” in the Streetcar right of way indicates that the track is closed. This is either the end of the line or a temporary track closure. A Motorman sighting this signage will operate with Restricted Speed and Extreme Caution, bringing the car to a complete stop no less than 4 feet prior to the sign. Other devices including, but not restricted to, hand signals and red flags may be used to indicate a closed section of track.

2.44 CAR OUT OF SERVICE

If a Streetcar is to be left unattended, notify Dispatch of the status and location, remove the reverser key and brake handle and lock them in the overhead cabinet at the A end of car; apply hand brake, and if on a grade, chock wheels. Close all doors and windows.

2.45 GENERAL STREETCAR OPERATION

(a) CLEARANCE

(i) Motormen will ensure adequate clearance to any moving or fixed obstruction that may foul any part of the Streetcar. This precautionary clearance will allow for application of any emergency brake to stop the car should a failure of the service brake occur.

(ii) Motorman will maintain at least three OCS support pole lengths (300 feet) from the Streetcar ahead when traveling at full parallel speed.

(b) OPERATING AT INTERSECTIONS

(i) Motorman will exercise caution at all times especially at intersections. Motorman will approach each intersection prepared to slow down or stop safely if necessary to avoid an accident. Motorman will be prepared to slow down or stop if pedestrians or motorists or any other device enters the track area, regardless of the traffic signal.

(ii) Motorman will never enter an intersection if there is doubt that the Streetcar can completely clear the intersection. Motorman will continue to check other vehicles and pedestrian movement approaching, entering and crossing all intersections.

(c) PROTECTION OF MAINTENANCE EMPLOYEES

Blue flags, blue lights, or other safety signage or devices installed at either end of a Streetcar indicate that employees are under; between or upon the car. The trolley pole will not be placed on the wire or the Streetcar otherwise energized. The Streetcar may not be moved.

(d) STREETCAR EMERGENCY BRAKING

(i) Air Brake - First Emergency

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To apply the First Emergency brake: With the controller being held in the “off” position, drop sand and move the brake handle quickly to the extreme right. These actions will be performed decisively and without delay.

(ii) Electric Brake - Fourth Emergency

(1.) Apply sand and First Emergency air brake and leave applied. Then pull the reverser key back to the reverse position with the right hand while continuing to hold the controller in the off position with the left hand. Continue sanding and bring the car to a complete stop.

(2.) When a motor is cut out, the Fourth Emergency brake will not be relied upon.

(e) BUMPING POST

Motorman will never operate a Streetcar to come into contact with a bumping post; it is a collision. Bumping posts are installed at the north and south ends of the line.

(f) ACCESS TO STREETCAR ROOF AND OCS

Motormen are not permitted and will not permit anyone except Streetcar maintenance employees to access a Streetcar roof or attempt to contact the OCS.

3. REVENUE SERVICE 3.1 PRE-REVENUE TRACK AND OCS INSPECTION

(a) A complete inspection of the track, OCS, Traction Power Substations and passenger stations will be made prior to revenue service each day, or as directed by Dispatch or Streetcar management. This is to verify that the system is safe for Streetcar operations.

(b) Dispatch will not dispatch scheduled service until notified that the inspection has been completed.

3.2 PRE-REVENUE OPERATION

No later than two hours prior to the scheduled service pull out, the Streetcar Maintenance Supervisor or designee will provide Dispatch with the following information:

(a) The Streetcar numbers to be used in revenue service that day, including spare cars, cars out of service and the reasons for that status.

(b) Any other relevant information.

(c) No later than one (1) hour prior to scheduled service pull out, Dispatch will issue a Streetcar Daily Pullout – Dispatch Sheet with the required information.

(d) Employees performing the daily system inspection will confirm with Dispatch that all Substations have been activated one (1) hour prior to scheduled service pull out.

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(e) Scheduled Motormen will review the Streetcar Daily Pullout - Dispatch Sheet upon reporting for their shift.

(f) Motormen will perform a pre-trip inspection of the Streetcar prior to the car entering revenue service and upon completing the inspection, will deposit the form at the Streetcar Mechanic in box.

(g) The last Motorman to depart the Carbarn will ensure that the Yard gates are closed, unless otherwise directed by the Streetcar Maintenance Supervisor or designee.

3.3 START OF REVENUE SERVICE

The following procedure will be followed to begin revenue service each day:

(a) Motormen entering revenue service will confirm the Streetcar number and time to Dispatch.

3.4 PULLING UP AT STATIONS

(a) Motorman will ensure that each station is announced prior to arrival at the station.

(b) Motorman will determine if it will be necessary to stop at the high-block to assist wheelchair passengers.

3.5 STOPPING AT STATIONS

(a) Approach the passenger station at 15 miles per hour or less, sounding the appropriate warning device as necessary.

(b) Stop the Streetcar at the most suitable location for safe passenger platform access.

(c) Open the door / (raise barrier rails on the side for Car 1976) adjacent to the platform for passengers to alight and board.

(d) Once all passengers have boarded, close the door / (lower barrier rails on the side for Car 1976), sound the gong twice, and depart, ensuring departure announcement is made.

3.6 STOPPING AT HIGH BLOCKS FOR WHEELCHAIR PASSENGERS – 400 SERIES CARS

(a) Approach the passenger station at 15 miles per hour or less, sounding the appropriate warning device as necessary.

(b) Stop the Streetcar at the most suitable location for safe passenger platform and high block access.

(c) Open the door on the side adjacent to the platform for passengers to alight and board.

(d) Unlock the boarding ramp and lower it into the car.

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(e) Board high block passengers and secure in the car.

(f) Raise and lock the boarding ramp.

(g) Once all passengers have boarded, close the door, sound the gong twice, and depart, ensuring the departure announcement is made.

(h) Notify Dispatch of the car number, run/block number, payroll number, location of pick up and drop off, time, and time to load.

3.7 STOPPING AT HIGH BLOCKS FOR WHEELCHAIR PASSENGERS – CAR 1976

(a) Approach the passenger station at 15 miles per hour or less, sounding the appropriate warning device as necessary.

(b) Stop Car 1976 at the first suitable location for safe passenger platform access before the high block.

(c) Raise the barrier rails on the side adjacent to the platform for passengers to alight and board.

(d) Once all passengers have boarded, lower the barrier rails, sound the gong twice, and move the car so that the accessible cab end is adjacent to the high block.

(e) Unlock the boarding ramp and lower it into the car.

(f) Board the high block wheelchair passengers and secure in the cab.

(g) Raise and lock the boarding ramp.

(h) Once all wheelchair passengers have boarded, sound the gong twice, and depart, ensuring the departure announcement is made.

(i) Notify Dispatch of car number, run/block number, payroll number, location of pick up and drop off, time, and time to load.

3.8 END OF LINE OPERATION

At the end of the line:

(a) Approach the end of the line with Restricted Speed and Extreme Caution.

(b) Stop the Streetcar on the clearance line.

(c) Place the reverser key in the neutral position and then remove the key. Remove the brake handle. Retain the reverser key and brake handle on your person or store in the cabinet on the “A” end of the car.

(d) Exit the Streetcar and raise/place the trolley pole onto the wire, check the end destination sign for correctness, re-enter the Streetcar.

(e) Where applicable, if at the “A” end, place the cab switch in the correct position for the new leading end. Close and lock the center overhead cabinet.

(f) Press # key and then * key on farebox to closeout/tally the farebox.

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(g) Walk through/along car to other end, flipping passenger seats so that the seat rows nearest the “A” end are facing that way and those nearing the “B” end are facing that way. Where applicable, unlock and open the center overhead cabinet. If at the “A” end, place the cab switch in the correct position for the new leading end.

(h) Exit the Streetcar at the new leading end, pull the trolley pole down and secure it under the trolley hook, check the end destination sign for correctness and re-enter the Streetcar.

(i) Take the operating position at the leading end, place the reverser key and brake handle into the controls.

3.9 CSX INTERLOCKING OPERATIONS

Operation of Streetcars through the CSX Interlocking (grade crossing) are governed by a separate SOP: “CSX INTERLOCKING OPERATIONS.”

3.10 WAYSIDE SIGNAL GRADE CROSSINGS – INTERSECTIONS CONTROLLED BY TRAFFIC LIGHTS

(a) At certain intersections, Streetcars and motor vehicle movements are controlled by wayside and traffic signals respectively.

(b) The wayside signals controlling Streetcar movements are represented by white bars. A horizontal bar indicates stop and a vertical bar indicates proceed, only if safe to do so, subject to wayside conditions.

(c) A vertical flashing bar indicates that the aspect is changing from proceed to stop.

(d) A horizontal flashing bar indicates the intersection is in a temporary four way stop condition and that all Streetcar movements will be made with Restricted Speed and Extreme Caution.

(e) Any Streetcar experiencing a failure in the wayside signal system will operate through the intersection, only when clear, with Restricted Speed and Extreme Caution.

3.11 END OF REVENUE SERVICE

At the close of revenue service:

(a) All Streetcars will return to the Carbarn for probing and dumping of fare boxes.

(b) The fare boxes will be probed and dumped in accordance with HART operating rules and procedures.

(c) After the fare boxes are probed, the Motorman will move the Streetcar to the layup location as directed and follow the procedures for laying up the car. Motormen will secure the Yard gates and Carbarn doors as necessary.

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3.12 SHUTTING DOWN A STREETCAR

The following is the method of shutting down a Streetcar:

(a) Apply Hand Brake on “A” end

(b) Chock wheels

(c) Remove pole from wire

(d) Place reverser key and brake handle in “A” end overhead compartment and lock it.

(e) Turn off batteries and other switches

(f) Close all windows and doors (where applicable).

3.13 ABNORMAL & EMERGENCY OPERATIONS

(a) Accident/Incident Reports and Procedures

(i) An accident is defined as any occurrence which involves contact between any part of a Streetcar moving or standing, and any other vehicle, object, person or animal regardless of fault, nature and extent of personal injury or property damage, whether actual or alleged.

(ii) A passenger accident is defined as any mishap to a person while boarding, alighting or on board a Streetcar for the purpose of being transported that results in actual, potential or alleged injury or damage to property.

(iii) Incidents are defined as any unusual situation that occurs on or near a Streetcar or Streetcar infrastructure. A regular accident report is required.

(iv) Any accident or incident that occurs on, to, or near a Streetcar or Streetcar infrastructure will be reported at the time of the accident or incident. Accident/incident forms and courtesy cards will be accessible to Motorman while on duty.

(b) Accident/Incident Involvement

Dispatch will be notified immediately in the event of an accident or incident. A complete written report will be completed and placed in the Streetcar In-Box prior to the end of the employees work day.

(c) Collision

(i) The first responsibility of the Motorman is the safety of the passengers, and if applicable, the occupants of the other vehicle. Check for injuries.

(ii) Do not move the Streetcar! Protect the scene. Apply the hand brake. If an electrical danger is present, immediately remove the trolley pole from the overhead wire.

(iii) Immediately contact Dispatch. Report all details of the accident and follow instructions of the Dispatcher.

(iv) Should Police request that a Streetcar be moved out of the intersection,

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immediately notify Dispatch. The Motorman will, to the best of their ability, ensure that the car is safe to move. If the Motorman believes the car is unsafe to move, advise the Police Officer and report the situation to Dispatch.

(v) Obtain Information. Pass out Courtesy Cards. Collect other available information.

(vi) Follow instructions from the Dispatcher or supervisor on the scene.

(d) Delay or Failure to Report an Accident or Incident

Failure to promptly report an accident or incident at the time of occurrence or any attempt to hide or misrepresent the facts of an accident or an occurrence is an extremely serious violation of these rules.

(e) Flooded Track

(i) The approach to the CSX Interlocking and on occasion other areas of track, are flood prone. Located at the Interlocking and other areas are water depth gauges. During periods of heavy rains, Motormen will visually inspect these gauges before entering these sections of track.

(ii) Any Streetcar employee observing a flood condition with water three (3) or more inches over the top of the head of the rail will immediately notify Dispatch. Streetcars will not enter that track section but will Stop and Stay or will reverse direction per the Dispatcher or supervisor.

Head of the rail

(iii) In water up to 2 inches deep over the top of the head of the rail, the Streetcar will be operated at a maximum speed of 10 miles per hour.

(v) In water up to a depth of more than two (2) but no more than three (3) inches, Streetcars will be operated with Restricted Speed and Extreme Caution. They will be operated, if possible, without power being applied, keeping a foot on the lifeguard pedal to prevent it from tripping by the force of the water.

(vi) If a Streetcar is stranded in water, immediately remove the trolley pole from the overhead, apply the hand brake and call Dispatch. Open a rear window to access the trolley rope to remove the pole from the wire.

(f) Fire or Smoke on Right-of-Way

(i) Any employee observing smoke or fire on or near the track will notify Dispatch immediately. Motormen observing such conditions will stop the Streetcar if the smoke or fire affects safe operation.

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(ii) Motormen passing by smoke or fire adjacent to the right-of-way will operate the Streetcar with Restricted Speed and Extreme Caution, watch for any signals that may be given, and immediately notify Dispatch.

(iii) Motormen will not enter a station, the Yard or the Carbarn if there is any indication of smoke or fire.

(g) Insulated Car

(i) When there is too much debris (sand, dirt, leaves or similar) on the track, the Streetcar may become insulated from the track. This condition is extremely hazardous! Anything conductive, including people, that contacts the car and the ground simultaneously, will complete the traction circuit resulting in possible electrocution. Immediately notify Dispatch.

(ii) Direct passengers to remain seated and not to touch any conductive (metal or brass) surfaces.

(iii) Motorman will not touch anything conductive (metal or brass). Turn the controller knife switch off. Open the Streetcar door.

(iv) Motorman will jump off the Streetcar without touching any conductive (metal or brass) parts. Ensure that no body parts bridge between the Streetcar and the roadway/ground surface. Remove the trolley pole from the overhead wire, touching the rope only. NOTE: if the car window is opened, or it is an open ended car, remove the trolley pole from the overhead wire by pulling down on the rope.

(v) Re-enter the Streetcar, ensure that the reverser key in is neutral, the air brake is fully applied and apply the hand brake.

(vi) Do not attempt to re-energize car with passengers aboard.

(vii) The Motorman will then notify Dispatch that the Streetcar has been secured.

(h) Controller Flashover

(i) If a controller flashover occurs, (accompanied by a small explosion or smoke), the Motorman will immediately cut off power, wait 5 seconds, (the Streetcar may be allowed to coast if safe to do so), and reapply power slowly. If the fault does not recur, the Motorman will continue the operation of the Streetcar and note on the occurrence on the Defect Card.

(ii) All flashovers will be immediately reported to Dispatch.

(i) Fire Onboard the Streetcar - (affecting the Passenger area)

(i) Stop the Streetcar as quickly and safely as possible.

(ii) Remove the trolley pole.

(iii) Evacuate passengers to a safe location.

(iv) Immediately contact Dispatch.

(v) If safe to do so, contain the fire following HART Emergency Handling Rules and Procedures and electrical fire containment procedures.

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(vi) If a motor is on fire, do not open the trap door or the fire may spread.

(j) Emergency Overhead Traction Power Shutdown

A request for an emergency traction power shut down will be made when any person is in direct danger of electrocution by the OCS, its feeders or Substations. Dispatch will be notified immediately and the employee will state the following:

(i) Identification of the caller.

(ii) The nature and location of the emergency.

(iii) What assistance is required.

(k) Traction Power Failure

(i) If there is a traction power failure, the Motorman will stop the Streetcar as quickly and safely as possible and notify Dispatch.

(ii) Apply full service brakes and the hand brake and remain at the location.

(iii) If a Streetcar is not at a station stop, keep all doors closed and notify Dispatch.

(iv) Advise the Streetcar passengers that there is a delay and the cause is being investigated. Advise the passengers as soon as more information is received.

(v) Employees who have information about a power interruption or a condition that may affect traction power will immediately contact Dispatch.

(l) Broken, Hanging or Damaged Wire

Upon observing any broken, hanging or damaged wire, the Motorman will stop the Streetcar as quickly and safely as possible, well clear of the wire and immediately notify Dispatch.

(m) Towing and Pushing Streetcars

Instructions for towing and pushing defective Streetcars are described in a separate procedure - “Towing and Pushing A Defective Streetcar.”

(n) Work on the Right of Way and/or Removal of Traction Power

Authorization from the Sr. Manager of Streetcar Operations or designee will be obtained before (other than Streetcar Division Maintenance employees) contractors, vendors, or other workers can enter, work on, work near to or obstruct the track and/or de-energize any electrical cables or the OCS.

(o) Switch Movement

Motormen will ensure that switches are correctly aligned to their Streetcar’s intended direction of travel before allowing their Streetcar to enter the switch; this includes the Motorman changing the switch position manually, if necessary.

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4. COMMUNICATIONS

4.1 RADIO

(a) All Radio Transmissions are subject to Federal Communications Commission (FCC) Regulations. Employees will strictly adhere to proper operating procedures.

(b) Unnecessary use of radio communication is prohibited. Conversations or announcements will be brief, business like and to the point. Communications equipment will be used only for HART business.

(c) All communications will be conducted on the Streetcar channel.

(d) Employees will ensure that radios used during their shift are continuously turned on and set at sufficient volume to receive all transmissions clearly.

(e) Employees will not knowingly transmit any unnecessary, irrelevant, unidentified or false distress communications.

(f) Employees will report all radio failures to Dispatch or their immediate Supervisor immediately.

(g) All transmissions will begin by identifying the party calling, followed by the identification of the party being called. To ensure a transmission has been understood, the party being called will transmit an acknowledgment.

(h) Communications pertaining to emergencies take priority over all others. Falsely labeling a communication an emergency, for any reason, is strictly prohibited.

(i) Employees will not take action until they are positive that communications with the intended person(s) is established and all transmissions or receptions are heard, fully understood and acknowledged.

(j) Radio communications in progress will not be interrupted except in case of emergency.

(k) The use of slang or unauthorized radio terms is prohibited.

(l) Only HART authorized radios will be used in the performance of duty.

4.2 PUBLIC ADDRESS ANNOUNCEMENTS

(a) When making public announcements, use an even and unexcited speaking voice, especially in emergency cases.

(b) All public announcements will be prefaced by the words, “Your Attention Please,” and will terminate with the words “Thank You.”

4.3 CLOSED CIRCUIT TELEVISION (CCTV)

Employees will not obstruct, manipulate or alter the screen of television monitors, the lens of security cameras, or any parts of CCTV recording apparatus at any time, nor knowingly permit others to do so. Any of these practices are strictly prohibited.

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5. SAFETY

5.1 GENERAL SAFETY REQUIREMENTS

(a) Safety is the responsibility of all HART employees.

(b) Employees will comply with all printed safety rules as well as oral instructions of supervisors.

(c) Employees will report all hazardous and/or unsafe conditions immediately to their supervisor or Dispatch.

(d) Employees will report any defective tools and equipment to their immediate supervisor and a “Defective” tag will be applied.

(e) Motormen will make certain that Yard gates and Carbarn doors are fully opened before entering or exiting the Yard or Carbarn.

(f) Employees are prohibited from jumping over or scaling enclosures around system property and will use authorized entrances or exits.

(g) Use only non-conducting flashlights and lanterns in the performance of duty.

(h) Horseplay on HART property is prohibited.

(i) Employees will wear the prescribed safety apparel/personal protection equipment (PPE) when working, as required.

(j) Employees will not alter or render inoperative any safety device. Safety equipment thought to be defective will be reported immediately to the supervisor or Dispatcher.

(k) Employees will be familiar with fire regulations and the locations of fire alarms and fire-fighting equipment in their work area. If there is any doubt concerning use of this equipment, ask the immediate supervisor for instruction.

(l) Employees will be responsible for keeping work areas, walkways, lockers, facility, equipment or machinery orderly and free from any accumulation of dirt, debris, grease or obstructions.

(m) Promptly remove refuse, trash and salvage materials to appropriate receptacles. Such items will not be thrown from a Streetcar, vehicle or other equipment at any time.

(n) Employees will use safety walks whenever possible.

(o) Employees will always close gangway end gates as well as other safety gates.

(p) Employees will not jump across or into pits.

(q) Forklifts will not be used to lift or transport employees without specially designed platforms.

(r) While walking or working on elevated structures, (scaffolds, gangways), arrange to carry or provide sufficient light to perform work safely.

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(s) Keep away from the edge when on a safety walk. Exercise extra care on wet floors, watch head clearance under vehicles, walk at a safe speed and be alert for rough and uneven walking areas.

(t) Wear suitable uniform clothing for the work being performed. Uniform clothes will not be torn or loose fitting. Short sleeves will not be worn when arm protection is needed and clothing will not be saturated with grease, oil or other flammable substances.

(u) Long pipe, lumber and other such items are to be carried by two employees when rounding corners, passing through doorways and in congested work areas.

(v) Sunglasses will not be worn at night or indoors.

(w) Appropriate eye protection PPE is required when performing duties that may produce eye injury.

(x) Do not wear rings or other jewelry, ties or loose clothing around moving machinery or when lifting or loading heavy materials.

(y) Place tools, material and equipment where there is no hazard of tripping, falling over them, or knocking them down.

(z) When temporary openings are made in floors or excavations in streets, sidewalks, Yards and other structures, employees will provide themselves with appropriate PPE to safeguard themselves and provide adequate protection for falling or tripping hazards.

5.2 EMERGENCY REMOVAL OF POWER

(a) Employees discovering a condition requiring the removal of power, whether on the right of way, Substations or Carbarn, will proceed to the nearest ETS, activate it and notify Dispatch.

(b) Emergency Trip Station (ETS) pushbuttons are located at each Substation and the Carbarn.

(c) Activation of any ETS pushbutton at either of the two mainline Substations, the North Substation, (Adamo Drive and Channelside Drive) and the South Substation, (Channelside Drive and York Street), removes the power to the OCS for the entire mainline.

(d) Activation of the ETS pushbutton in the Carbarn will only remove power within the building and tracks within the building, (Yard power remains on as Yard power is tied to the North Substation).

(e) Only authorized employees can re-activate mainline power, once safe to do so and Dispatch has been notified. Re-activation of the entire mainline must be performed at both the North and South Substations. Employees involved in a mainline ETS activation will submit a written report prior to the end of work day.

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5.3 ELECTRICAL

(a) Employees will consider the OCS or electrical apparatus of any type LIVE AT ALL TIMES unless proper safety measures have been taken and the current traction power source has been locked out and tagged out (LOTO).

(b) Employees will keep any object or material, except for the trolley pole, from coming into contact with the OCS.

(c) Employees will keep away from all hanging/dangling wires and keep foreign objects from contact with any electrical conductor.

(d) Only trained/authorized employees or contractors may enter electrical power enclosures or Substations.

(e) Employees will keep a lookout for scrap wire or metal that can contact the OCS.

(f) Only trained/authorized employees may work on energized equipment, and only when absolutely necessary. HART employees will not work on live 600 Volt DC in any Substation or on the OCS.

(g) Personal Protective Equipment (PPE) will be used when working on energized equipment.

(h) Operation of manual OCS power disconnect switches will follow processes as described in separate SOP.

(i) Inspect portable extension lights before use. Non-metallic lamp guards will be used when there is a possibility of contact with the exposed electrical circuits.

(j) The Carbarn power/stinger device will only be used with the procedures outlined in the separate SOP.

(k) Ensure the power is off in the related system before attempting to remove fuses. If power removal is done by means of tripping the appropriate breaker, the breaker or breakers will be red tagged and signed. Fuse removal will be made with insulated tools.

5.4 TRACKWAY

(a) Employees standing on any track will be certain there is sufficient clearance between themselves and vehicles.

(b) Employees will expect vehicle movement at any time, in either direction and on any track. They will look in each direction before entering or standing on the track.

(c) Employees will not step in front of or between moving vehicles.

(d) In the Yard, employees will not go between vehicles until making certain it is safe to do so. Employees will not go under cars until Blue Flag Protection has been set up.

(e) When on the trackway, employees are responsible for their own protection.

(f) Employees will immediately report all dangerous, hazardous, defective conditions or unusual sounds made by passing vehicles to Dispatch.

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(g) When crossing in front of or behind standing equipment, on the right of way or in the Yard or Carbarn, keep a sufficient distance away to ensure line of sight.

5.5 STREETCARS

(a) Do not get on or off moving Streetcars or jump off the side of a Streetcar.

(b) Employees will not exit a Streetcar through the doors at a station platform before verifying that the doors are on the platform side and that they face the door when leaving.

(c) After getting off a Streetcar, look in both directions for approaching Streetcars before entering an adjacent track.

(d) Do not attempt to board a Streetcar after the doors have started to close.

(e) Riding anywhere on the outside of a Streetcar is not permitted, except for specific, authorized maintenance processes.

(f) Do not run inside Streetcars.

(g) When on a Streetcar, be prepared for sudden starts or stops.

(h) Do not jump or step between Streetcars on the adjacent tracks.

(i) Do not throw objects out of moving or standing Streetcars.

(j) While working about Streetcars on any track, be alert for and avoid approaching Streetcars.

(k) Safety chocks will be placed under Streetcar wheels when:

(i) Maintenance is being performed on the brake system.

(ii) There is a possibility that Streetcar movement could occur.

(iii) Chocks are NEVER to be used for spotting incoming Streetcars in the shop.

6. FLAGGING PROCEDURES

6.1 FLAGGING RESPONSIBILITY

(a) Each worker is responsible for their own safety and the safety of others.

(b) The Safety Equipment Check List will be filled out before any Streetcar Maintenance employee occupies any section of track.

(c) A worker will not foul a track except when necessary for the performance of duty.

(d) Each worker is responsible to ascertain that flagging is being provided before fouling a track.

6.2 SUPERVISION AND COMMUNICATION

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(a) A job briefing will be made prior to any work being performed on the Streetcar right of way. The Streetcar Maintenance Supervisor or designee will prepare the Job Briefing form and give the job briefing.

(b) Each worker must acknowledge a complete understanding of the job briefing.

(c) The Streetcar Maintenance Supervisor will designate one or more workers to provide flagging safety for each group. The designated Flagger(s) will not be given any other duties than as a Flagger.

6.3 WORK ZONES

Work Zones are the area between the flags or lights where the work will be performed.

100 feet Work Zone 100 feet

Direction of travel

Direction of travel

50 feet Work Zone 100 feet

100 feet Work Zone 50 feet

Direction of travel

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(a) Only a worker who is qualified on Flagging procedures will establish or have control over a work zone. Only one Flagger will have control over a work zone on any track segment even if there is more than one Flagger.

(b) All Streetcar or vehicle movements within work zones will be under the control of the supervisor/worker in charge. Such movements will be with Restricted Speed and Extreme Caution.

(c) All affected workers will be notified before work zones are opened for the operation of a Streetcar or other vehicle. Flaggers will not permit any movement into a work zone until all affected workers have cleared the track and it is safe to do so.

6.4 FOUL TIME

(a) Foul time (work zone time on the trackway or right of way) may be given by radio or in writing by the supervisor or Dispatcher, only after that employee has withheld the authority of all Streetcars to move into or within the work zone during the Foul Time period.

(b) Each worker to whom Foul Time is transmitted by radio will repeat the track section, track limits and time limits of the foul time to the issuing employee for verification before the Foul Time becomes effective.

(c) The Dispatcher will not permit the movement of a Streetcar or other vehicle into the work zone protected by Foul Time until the worker who obtained the Foul Time has reported clear of the track.

6.5 EXCLUSIVE TRACK OCCUPANCY (WORKING ON A TRACK IN SERVICE)

(a) The track within a work zone will be placed under the control of a Flagger by either:

(i) In charge - the supervisor present at the work zone or the worker designated by the Dispatcher.

(ii) Flaggers will be stationed at each entrance to the track (on single track sections) within the work zone. They will permit the movement of a Streetcar or other vehicle into the work zone only as permitted by the supervisor/worker in charge.

(iii) The supervisor/worker in charge will ensure that Flagger(s) are displaying “Stop and Stay” signals.

(b) The authority for exclusive track occupancy is given to the worker in charge of the work zone by:

(i) a written, faxed or printed document directly, or

(ii) by radio transmission from the supervisor or Dispatcher.

(c) The worker in charge of the work zone will maintain possession of the written or printed authority for exclusive track occupancy while the authority for the work zone is in effect.

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(d) The Dispatcher in charge of the track will make a written or electronic record of all authorities issued to establish exclusive track occupancy.

(e) The extent of the work zone will be defined by one of the following physical features clearly identifiable to a Streetcar Motorman or other person operating a vehicle:

(i) A Flagger with instructions and the capability to hold all Streetcar and other equipment clear of the work zone.

(ii) A fixed signal that displays an aspect indicating “Stop and Stay.”

6.6 TRACK REMOVED FROM SERVICE – WORK ZONES

A work zone can be established by making the track within the work zone physically inaccessible to a Streetcar by:

(a) A Flagger with instructions and the capability to hold all Streetcars and other equipment clear of the work zone.

(b) A switch or a derail aligned to prevent access to the work zone and secured with an effective securing device by the worker in charge of the work zone.

(c) Unforeseen track damage that separates the work zone from all other trackage.

6.7 STREETCAR OPERATION APPROACHING A WORK ZONE

(a) The Motorman encountering the Yellow Flag or Flagger Ahead Sign must sound the whistle with two long blasts as the Streetcar approaches the work zone with Restricted Speed and Extreme Caution, stopping at least twenty five (25) feet before the Red Flag or Stop and Stay Sign.

(b) Streetcar Motormen may only enter the work zone area when given a proceed signal by the Flagger. The Streetcar will proceed through the area with Restricted Speed and Extreme Caution until the Green Flag or Resume Speed Sign is reached.

6.8 LONE WORKER (a) A Lone Worker must call Dispatch via radio to get permission before accessing the

track.

(b) The Dispatcher granting the request for track access will log the information. The Dispatcher will ensure that the Lone Worker is clear of the trackway before permitting revenue service to begin.

6.9 STREETCAR OPERATION APPROACHING A WORK ZONE

(a) The Motorman encountering the Yellow Flag or Flagger Ahead Sign must sound the whistle with two long blasts as the Streetcar approaches the work zone with Restricted Speed and Extreme Caution, stopping at least twenty five (25) feet before the Red Flag or Stop and Stay Sign.

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(b) The Flagger will sound an air horn or whistle to alert all workers in the Work Zone to clear up off of the trackway to a safe place. Then, and only then, will the Flagger signal the with a proceed signal by hand, flag, light or RSEC Sign. The Streetcar Motormen will acknowledge the proceed signal by the Flagger with two short blasts of the whistle. The Streetcar will then proceed through the area with Restricted Speed and Extreme Caution until the Green Flag or Resume Speed Sign is reached.

9. DEFINITIONS

The following terms define specific components or procedures related to the operation of the Streetcar Division. All employees will be familiar with these terms.

“A” end and “B” end - The end of a Streetcar as marked.

AC – A common abbreviation for air conditioning. Also known as HVAC.

Abnormal Condition – Any unplanned situation that requires corrective action to avoid an unsafe or emergency condition.

AC - Electrical alternating current.

Accident - An unforeseen event or occurrence that results in injury, death or property damage.

ADA - Americans with Disabilities Act. A Federal law that mandates provisions to accommodate persons with disabilities.

ADA Bridge - A mechanical device located at a passenger station and attached to each high block to facilitate the loading and unloading of disabled passengers on the Streetcar System.

ADA Stop Request Light – A light located on the operator’s console of certain Streetcar to indicate a person at the wheelchair position is requesting a stop.

Air Brake – A brake in which the force of air pressure on a piston is transmitted through a system of rods and levers to the brake shoes that contact the wheel tread to produce braking effort.

Air Brake Handle – A handle inserted in the brake valve, operated by the Motorman, to apply and release the air brakes on a Streetcar.

Air Brake Valve – A valve operated by a Motorman that controls the amount of air pressure transmitted to the brake shoes that contact the wheel tread to produce braking effort. Moving the air brake handle to the left releases the brakes, moving the handle to the right applies the brakes.

Air Compressor – An electric motor driven air pump, mounted from the underside of the Streetcar body, which supplies compressed air at an operating pressure of 65-75 pounds per square inch (PSI) for operating the brakes, sanders, steps (Car 436 only), windshield wipers and whistle.

Air Compressor Governor – A device that regulates main reservoir pressure by controlling the operation of the air compressor between pre-determined minimum and maximum pressures.

Air Gauge – A device for indicating the air pressure in the main air reservoir and the brake cylinder. The red needle represents main reservoir pressure and the green needle represents brake cylinder

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pressure.

Air Whistle – A Motorman-activated whistle that uses compressed air from the main system reservoir.

Anti-climber – The protruding edges on a bumper of a Streetcar that prevents one Streetcar bumper from riding over another in the event of a collision.

Application Position - Any position of the brake valve in which compressed air is supplied from the main reservoir to the brake cylinder to apply braking effort.

Back Poling – An emergency method of moving a Streetcar in reverse with the trolley pole in the trailing position.

Ballast – Crushed stone used to support the track. Its function is to hold the ties and rails in position and to provide drainage.

Bell Cord – A rope or cord supported by hangers located over the passenger seats extending from one end of a Streetcar to the other. It is attached to a signal bell in the Motorman’s cab and is used by passengers and Conductor to communicate with the Motorman.

Berthing – The positioning of a Streetcar at any location, but typically at a station platform.

Birney – Car 163. A type of Streetcar designed by Charles O. Birney in 1915 as a light weight, single operator car with additional safety features including a “deadman” operator vigilance system. Initially Birney’s were produced as single truck cars double truck cars were added later.

Block – A section of main line track of defined limits.

Blue Flag Protection - Protection for employees working on or about a Streetcar in the Yard or Carbarn or mainline in emergencies. A portable blue flag, light or marker displayed on or at the end of a Streetcar indicates that employees may be under, between or on the vehicle, and that the Streetcar will not be moved or towed.

Boarding Curb - The boarding area (sometimes raised) where passengers load and unload. Usually the boarding area is identified by tactile warning strip.

Bumping Post – A hydraulic device located at the end of track, that provides a controlled deceleration should a Streetcar not stop before reaching the device.

Brake Cylinder – The cylinder and piston attached to the underside of a Streetcar, which converts air pressure into mechanical force exerted on the brake rigging to apply the brake shoes against the wheels, providing braking effort.

Brake, Service – Braking produced by the primary Streetcar pneumatic braking system.

Brake Shoe – A device designed to fit the shape of the Streetcar wheel which is forced against the wheel when air pressure is applied.

Breezer - An open-air Streetcar that has the majority or all of its seating positioned transversely (bench style) without a center passage or walkway, resulting in passengers boarding and alighting from entranceways adjacent to each seat.

Carbarn – The facility that supports the operation and maintenance of a Streetcar system.

Carbon Insert – A carbon block held in the trolley shoe at the end of the trolley pole that makes contact with the trolley wire.

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Circuit Breaker – A switch or device used to control power to a low or high voltage system on a Streetcar or at a Streetcar facility. It provides protection against excessive current by automatically opening upon reaching a set level. The device may also be manually opened and closed.

Communications System – The HART radio, PA/Telephone, data information system and HART employees.

Controller – The device used by the Motorman to control traction power supply to the motors, therefore affecting the speed of a Streetcar. It is also used by the Motorman to initiate emergency dynamic braking.

Cowcatcher – A device intended to prevent a pedestrian or any object from being run over by the wheels of a Streetcar. It is located under the Motorman’s cab and is activated by a gate at the front of the Streetcar striking an object on the track.

Crossover – A system of interconnected turnouts (switches), that enables Streetcars to move from one track to another.

CSX Transportation – The freight and passenger railroad crossed by the Streetcar Division near the intersection of 13th Street and 5th Avenue in Ybor City.

DC – Electrical (600 Volt) Direct Current produced by the Substations to provide traction power.

Deadman – A deadman or operator vigilance system is a device that, when unattended and the brakes are released, applies the Streetcar’s braking system. It requires the Motorman’s continued presence at the controls in order for the car to remain in motion.

Destination Sign – The sign on the exterior of a Streetcar that indicates the destination or status of the Streetcar.

Dewirement – An unplanned separation of the trolley pole from the overhead wire.

Direction Request – The selection of a desired switch alignment by means of automatic detection or by the deliberate action of the Motorman.

Dispatcher – The person(s) responsible for the operation of the Streetcar system.

Dispatch Office – The office that is responsible for Streetcar employees time and leave, Motorman assignments and Streetcar radio operations.

Double Header - Two Streetcars running together on the same headway (tandem operation).

Double Truck Streetcar – All Streetcar Division Streetcars are mounted on two trucks.

Dynamic Brake (Emergency) – Electric Emergency Braking, this uses half of a cars motors as generators and feeds this generated current into the other half of the motors to reverse them.

Dwell Time – The period of time measured from the instant a Streetcar berths at a station until the instant it resumes moving.

Electrical Conductor – Any material, substance, or object capable of carrying electricity.

Emergency – A condition or situation that threatens immediate harm or danger to persons, property or equipment.

Emergency Trip Station (ETS) – Emergency buttons located at the Carbarn and the North and South Substations to disconnect power from the OCS.

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Employee in charge – The employee who is responsible for providing on track safety protection.

Exclusive Use Track – A method of establishing a work zone in which Streetcar movement authority is withheld or restricted by the Dispatcher, Flagger or Supervisor.

Fare – A charge for transportation.

Fare Box – An electro-mechanical counting device for registering the number of fares collected by the Motorman. Fare boxes are mounted at both ends of the Streetcar.

Flagger – An employee assigned to assist or restrict the movement of a Streetcar by the display of hand, flag, or lantern signals or the use of radio communications.

Flagging – A system of protection for a work group on the trackway or right of way.

Flashover – Controller arcing resulting in a muffled explosion usually accompanied by smoke.

Fouling Time – A method of establishing a work zone by exclusive use of a track prior to revenue service.

Fouling Line – The location usually marked by a clearance line to indicate the clearance location that an individual, tools, equipment or other Streetcar must be clear of to avoid being struck by a moving Streetcar.

Fouling Point – The point in a turnout (switch or other special work) where a Streetcar on one track will encroach on a Streetcar on another track. Indicated by an “FP” sign or clearance lines marked on the right of way.

Frog

(a) Track - A component of a track switch assembly.

(b) OCS – An OCS component used when two overhead wires cross or merge.

Full Release – The position of the brake valve in which all of the compressed air from the brake cylinder is released to the atmosphere to release the brakes.

Gong – a warning bell operated by the Motorman.

Hand Brake – A manual crank wheel located on the right side of the Motorman’s compartment used to set the brakes for storage.

HART – Hillsborough Area Regional Transit Authority.

Headlight – A light mounted on the front of a Streetcar that lights the track ahead.

Headway – The interval of time between Streetcars traveling in the same direction on the same route.

High Block – A platform constructed at Streetcar floor height at passenger stations for the purpose of loading and unloading of persons with disabilities.

HVAC – The heating, ventilation and air conditioning systems of the Streetcar.

Incident – An unforeseen event or occurrence, which does not result in injury or property damage.

Insulated Joint – A rail joint where a piece of non-conducting material provides an insulated gap between two adjoining sections of rail. Insulated joints are used at the CSX Interlocking to identify the Streetcar, Amtrak and CSX train locations for the signal system.

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Interlocking – A system of interconnected tracks, switches, and signals that controls the safe movement of rolling stock.

Interlocking Limits – Where the interlocking starts and finishes.

Inverter – A power supply component that converts 600 Volt DC power into various DC and AC voltages on the Streetcar.

K-35 Controller – A type of controller manufactured by General Electric.

Knife Switch – A manually controlled electrical switch used to supply or disconnect electrical power to a component.

Lifeguard – A device intended to prevent a pedestrian or any object from being run over by the wheels of a Streetcar. It is located under the Motorman’s cab and is activated by a gate at the front of the Streetcar striking an object on the track.

Line of Sight - Allows the safe movement of a Streetcar when a Motorman initially establishes and continues to monitor a clear visual line of sight of no conflicting Streetcar traffic.

Lock Out Tag Out – An electrical safety procedure that protects HART employees, contractors and members of the general public from the hazards of 600 Volt DC and other voltages commonly used in the Streetcar Division.

Lone Worker - An individual worker who is not a member of a work group and is not engaged in a common task with another worker.

Loop – Carbarn Tracks 1 and 6 that are connected by a track loop behind the main shop area.

Mainline – Tracks where scheduled revenue service operates.

Motor Hatch – A flush door in the floor of a Streetcar over the trucks that can be raised to permit inspection of the motors.

Motorman – The person having direct control and responsibility for the safe movement of the Streetcar.

Motorman’s Cab – The area on the leading end of the Streetcar where the Motorman is operating, it forms a triangular shape from the Motorman’s regular standing or sitting position, to either side rear visor mirror and across the front of the car.

Notching – The method used to increase the speed of the Streetcar by selecting controller notches (points) in ascending order, 1 through 8. When notching up from the 1st Point, each point must be selected for at least one second. Only Notches 5 and 8 are running positions – Notches 1, 2, 3, 4, 6, and 7 must be held for less than 3 seconds to prevent controller damage and resister grid overheating.

Operating Hours – The hours when the Streetcar Division provides revenue service.

Opticom System – A GPS or infrared communication system that enables the Streetcar to interact with traffic control devices.

Overhead Catenary System (OCS) – The overhead wire and support system that supplies the 600 Volt Direct Current to the Streetcar through the trolley pole.

Passing Siding – Sections of double tracks used for the meeting and passing of Streetcars traveling in opposite directions.

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Platform (cab) – The end of a Streetcar that contains operating controls.

Points – Places of the controller handle that are used to increase the speed of the Streetcar by selecting controller notches (points) in ascending order, 1 through 8. When notching up from the 1st Point, each point must be selected for at least one second. Only Notches 5 and 8 are running positions – Notches 1, 2, 3, 4, 6, and 7 must be held for less than 3 seconds to prevent controller damage and resister grid overheating.

Power Off – An indication of de-energized electrical circuits providing no assurance of safety.

Power On – An indication of energized electrical circuits providing no assurance of safety.

Pre–trip – Safety check inspection of a Streetcar before entering into revenue service.

Probing – The process of downloading all fare information and emptying the cash box.

Repeat Back – To verbally repeat an instruction and confirm the time to acknowledge the receipt and understanding of that instruction.

Release Position – A range of positions of the brake valve in which compressed air from the brake cylinder is released to the atmosphere to release the brakes.

Restricted Speed and Extreme Caution – In any Streetcar Rule, Memo or procedure means: DO NOT GO FASTER THAN FIVE (5) MILES PER HOUR, BE READY TO MAKE AN IMMEDIATE STOP, LOOK FOR ANYTHING UNSAFE ON OR NEAR THE TRACKWAY THAT IS UNSAFE TO MOVE PAST AND BE PREPARED TO STOP SAFELY WITHIN ONE-HALF (1/2) YOUR RANGE OF VISION.

Reverser Key – The key (tool) on the reverser drum of the K-35 Controller that determines the direction the Streetcar will operate. In the center (off) position, it functions as a lock to prevent the controller from being turned to apply power to the motors. It is also used in the application of the emergency dynamic brake.

Right of Way (ROW) - The land set aside for use as the Streetcar Division rail corridor.

Route – A determined course of travel assigned to each Streetcar as it is operated on the mainline.

Sand Box – A box mounted in a Streetcar containing sand.

Sanders – The system that allows sand to be dropped onto the rail in front of the leading right wheel for traction on wet or slippery rail.

Sanding – The process of activating the sanders.

Section Break – An OCS fitting where a piece of non-conducting material provides an insulated gap between the two adjoining sections of catenary.

Shop Tracks – Tracks 2 through 5 inclusive that can be utilized for Streetcar maintenance activities. Streetcar movements into or inside the Carbarn are under the control of Carbarn employees.

Shunt – A device applied to both running rails to indicate track occupancy.

Signal – A device conveying a visual message to the Streetcar Motorman concerning conditions affecting movement. The appearance of the signal as viewed by the Motorman is its ASPECT. The information conveyed by the aspect is the INDICATION. The description of the signals indication is the signal’s NAME. The various types of signals are:

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(a) Fixed Signal – A signal in a specific location, a wayside signal, sign, pavement marking or any other visual means of indicating a condition affecting movement.

(b) Temporary Signal – A sign or marking in a specific location indicating a temporary condition affecting movement.

(c) Hand Signal – A signal whose indication is given by the motion or position of a person’s hand, arm, flag, light, or object.

(d) Interlocking Signal – A fixed wayside signal that governs movements into or within interlocking limits.

Single Track – A track on which Streetcars are regularly operated in both directions.

Speed – The rate at which a Streetcar may travel. Categories of speed are:

(a) Normal Speed – The maximum authorized speed, but not exceeding 35 mph.

(b) Slow Speed – Not exceeding 10 mph, prepared to stop short of an improperly lined switch, stop signal indication or other reason.

(c) Restricted Speed and Extreme Caution - DO NOT GO FASTER THAN FIVE (5) MILES PER HOUR, BE READY TO MAKE AN IMMEDIATE STOP, LOOK FOR ANYTHING UNSAFE ON OR NEAR THE TRACKWAY THAT IS UNSAFE TO MOVE PAST AND BE PREPARED TO STOP SAFELY WITHIN ONE-HALF (1/2) YOUR RANGE OF VISION.

Store (Storage) – to berth a Streetcar out of service at the Carbarn, Yard or other location.

Standard Gauge – The distance of 4 feet 8 ½ inches between the inside of the heads of the rails.

Stations –The boarding area (sometimes raised) where passengers load and unload. Usually the boarding area is identified by tactile warning strip.

Stop - A sign, red flashing LED lights or other markings on the track or roadway that indicates that a Streetcar must come to a complete stop before proceeding.

Stinger – A shop device used to supply traction power to a Streetcar for testing.

Streetcar Body – The part of a Streetcar resting upon a single truck or a pair of trucks designed for the accommodation of passengers. It is commonly fabricated of steel and wood.

Substation – A building that houses electrical equipment that feeds electrical power to the OCS.

Switch Block – A block and/or clamp placed on a switch point to prevent movement of the switch point during passage of a Streetcar.

Switch Point - The moveable part of a switch that determines Streetcar direction.

Split Switch - When the switch points are open on both sides; DO NOT ATTEMPT ANY MOVEMENT OVER THE SWITCH WITH A STREETCAR IN ANY DIRECTION. THIS IS A STOP AND STAY!

Tactile Warning Tile – Textured and colored tiles installed on the boarding curb at passenger stations to delineate where passengers are to load and unload.

Tandem Operation - Two Streetcars running together on the same headway (double header).

TECO Line Streetcar System (TLSS) – The name given to the Streetcar system operated by HART

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under contract to Tampa Historic Streetcar, Inc. (THS).

Timetable – A schedule available to the public and listing the times at which Streetcars arrive and depart from a station.

Towing Location – An opening provided in the anti-climber of a Streetcar with a removable pin to which a tow bar may be attached for towing another Streetcar.

Track Switch – A device enabling movements from one track to another.

(a) Hand Throw Switch – A manually operated switch that is not trailable.

(b) Spring Switch – An automatic or manually operated trailable track switch. When trailed through, it will return to its previous position.

Traction Power Substation (TPSS) – A building that houses electrical equipment that feeds electrical power to the OCS.

Traffic – Movement of Streetcar over a mainline track. There are two types of traffic:

(a) Normal Traffic – On mainline double tracks, the normal current of traffic is to the right in direction of travel.

(b) Reverse Traffic – Streetcar movement against the normal current of traffic (to the left in direction of travel).

Trolley Harp – A metal fork on the top end of a trolley pole in which the trolley shoe is mounted.

Trolley Hook – A hook on the roof of a Streetcar under which the trolley pole can be retained when not in use.

Trolley Pole – A roof-mounted device on each end of the Streetcar that collects traction power from the OCS. It is attached to the Streetcar by a trolley base which is sprung to raise the pole against the wire. At the top of the pole, there is a harp and carbon shoe that contacts the wire.

Trolley Catcher – A device that catches or holds the trolley rope, stopping further upward movement of a trolley pole should it leave the wire. It also stores the rope on a spring loaded reel when the trolley pole is in the down position.

Trolley Rope – A rope approximately ⅜ inch in diameter tied to the trolley pole at one end and attached to the trolley catcher at the other end. It serves to pull the trolley pole down from the wire.

Trolley Shoe – The brass holder for the carbon insert that fits in the trolley harp at the end of the trolley pole and makes contact with the trolley wire, providing traction power to the Streetcar.

Trolley Wire (Conductor) – Part of the OCS; a copper wire suspended above the Streetcar track used for supplying traction power to the Streetcar.

Truck – A frame, wheels, axles, motors, suspension and braking components used under the body of a Streetcar.

Wheel Flange – The raised inside edge of the Streetcar wheel that keeps the wheels on the track.

Work Zone – A segment of track with defined limits established in accordance with Flagging where workers are provided protection against the movement of Streetcars or other vehicles/equipment.

Worker – Streetcar employees, City of Tampa employees or a contractor, whose duties include and are engaged in the inspection, construction, maintenance or repair of Streetcar track, bridges,

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trackways, roadways, signal and communications systems, traction power system, facilities or other machinery.

Work Group – Two or more workers organized to work together on a common task.

Yard Limit – The tracks located in the Carbarn and between the Carbarn and the mainline.

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STANDARD OPERATING PROCEDURE

HILLSBOROUGH TRANSIT AUTHORITY

STREETCAR CONFIGURATION CHANGE MANAGEMENT PROCESS

REV DATE DESCRIPTION RLSE NO. INIT

ORIGINATED BY: _Original signature on file in Doc. Control____

Richard Bauman, Sr. Manager of Streetcar Operations

DATE: _____________

REVIEWED BY: _Original signature on file in Doc. Control_____

Rickey Kendall, Director of Risk & Safety

DATE: _____________

REVIEWED BY: _Original signature on file in Doc. Control_____ David Kelsey, Manager of Safety & Security APPROVED BY: _Original signature on file in Doc. Control_____ Ruthie Reyes Burckard, Chief Operating

Officer

DATE: _____________ DATE: _____________

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TABLE OF CONTENTS

SECTION PAGE

1.0 SCOPE ........................................................................................ 3

2.0 PURPOSE ................................................................................... 3

4.0 REFERENCES ............................................................................ 3

5.0 FORMS ....................................................................................... 3

6.0 REQUIRED SAFETY EQUIPMENT / SPECIAL TOOLS ............ 3

7.0 PROCEDURE ............................................................................. 3

ATTACHMENT A – CONFIGURATION CHANGE CONTROL FORM .. 5

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1.0 SCOPE

This SOP applies to all Streetcar Division employees and Streetcar Division contractors involved in the vehicle and facility maintenance activities of the Streetcar system.

2.0 PURPOSE

This SOP provides instructions for the Streetcar configuration change management process.

3.0 ABBREVIATIONS / DEFINITIONS

ABBREVIATIONS DEFINITIONS

SOP Standard Operating Procedure

OEM Original Equipment Manufacturer

SSPP System Safety Program Plan

4.0 REFERENCES

Hazard Identification Program

5.0 FORMS

Configuration Change Control Form – Attachment A 6.0 REQUIRED SAFETY EQUIPMENT / SPECIAL TOOLS

None

7.0 PROCEDURE

A. Configuration Identification

The configuration change management process will be applied by managers and supervisors to any change that significantly affects the equipment, facilities, systems and procedures of the Streetcar system by reason of:

1. Any area of change from the OEM configuration of the streetcars.

2. Any area of change to trackage from the as-built configuration.

3. Any area of change to the Overhead Catenary System from the as-built configuration.

4. Any area of change to a streetcar facility from the as-built configuration.

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B. Configuration Change Control

Configuration change proposals may be originated by any Division, or by one of its contractors. An appropriate hazard identification and analysis is required of the proposing entity according to the SSPP hazard identification and analysis. Each proposal requires an analysis of any significant safety and/or security impacts, including potential hazards that might be introduced to the Streetcar System. To initiate a configuration change:

1. Prepare a Configuration Change Control Form (Attachment A).

2. Forward the form to the Sr. Manager of Streetcar Operations for review. This form is to be reviewed by the following divisions:

a. Streetcar Operations

b. Facilities Maintenance (for the Ybor Carbarn only)

c. Risk Management

d. Safety and Security

3. Safety and Security, Risk Management and Facilities Maintenance (for the Streetcar car barn only) will complete their review and return the form to the Sr. Manager of Streetcar Operations with their approval, disapproval or suggestions for modification. Any suggestion for modification requires a description of the issue and a disapproval of the configuration change as presented. The proposed modification will then be reviewed and a new Streetcar configuration change submitted after addressing the modification issue, if desired.

4. Once the configuration change has been approved, the Streetcar Division will plan for the configuration change in terms of scheduling and assembling the necessary resources to complete it.

C. Configuration Change Documentation and Records

Configuration change records will ensure that the audit trail exists from the current facility or equipment configuration back to its inception. All approved changes will include the documentation and include the sign-offs to verify that the modification was both approved and completed unless found to be in violation of the Hazard Review below.

D. Hazard Review - Unacceptable Process or Procedure

If upon review or inspection, any employee or contractor finds a process or procedure in the proposed Streetcar configuration change to be unacceptable as defined in the Hazard Identification Program, will ensure that the configuration change immediately ceases and measures are taken to correct the situation to an acceptable level of hazard. HART leadership recognizes that safety and security is of the utmost importance and that emergency funding may be necessary to correct an unacceptable hazard.

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ATTACHMENT A – STREETCAR CONFIGURATION CHANGE CONTROL FORM

STREETCAR DIVISION CONFIGURATION CONTROL FORM

Requested by_____________________________ Date_________________

Division/Contractor_________________________ Title__________________

Configuration change requested:

a. Overhead Catenary System e. Facility

b. Trackage f. Procedure

c. Streetcar g. Training

Safety impact: Yes No Possible

Regulatory or contractual compliance implications? Yes No

Cost impact: Parts $_______ Labor $_______ Vendor $____________

Details of requested change and safety/risk/regulatory/contractual impacts. Attach all documents, drawings, specifications, procedures and a risk/hazard analysis.

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

2. Evaluation of the Streetcar configuration change:

_____________________________ ________ __________ ________ Sr. Manager of Streetcar Operations Approved Disapproved Date

_____________________________ ________ __________ ________ Manager of Facilities Maintenance Approved Disapproved Date

_____________________________ ________ __________ ________ Manager of Safety and Security Approved Disapproved Date

_____________________________ ________ __________ ________ Director of Risk and Safety Approved Disapproved Date

_____________________________ ________ __________ ________ Chief Operating Officer Approved Disapproved Date