Effective Data Use and the Health EconomyPaul Astley – Information & Data OfficerJanuary 2015

Who we are (from a data perspective)At Healthwatch we aim to gather local voices and experiences to help shape

health and care services.

Key Principles

• Ground up;

• Evidence driven;

• Working across the health & care economy from a perspective that acknowledges the social determinants of health;

Healthwatch is in a good position as it gets to work with all services from social care, primary care, the voluntary sector and carers as well all types of users of services and the general public. From the Healthwatch vantage point, we can see across the health economy.

Examples of Recent and Ongoing Work• Hospital Discharge

• 500 surveys from FEAU;• Practice Managers (Primary Care);• 3rd Sector Interviews;• Interviews with service users;• General public sharing stories through

general interaction;• Existing research (reports and peer

reviewed academic);• Requests for information through FOI.• Another 500 surveys sent via Com

Hospitals agreed. • Access to Mental Health services;• CYP and Mental Health;• Neurology Services and Parkinson’s.

Stakeholders and Partners• Parkinson’s Project

• Neurological Alliance;• Stoke CCG (Clinical Neurological Group)• Whitfield Unit at the Haywood;• Parkinson’s UK;• ExtraCare Scheme Staff;• Service Users.

• Mental Health Project

Worked with nearly all of the major 3rd sector mental health service providers to co-design and distribute questionnaires to service users.

Ensuring Learning from our Information

Learning Cycle

Experimentation

Observation

Reflect

Experience

Ensuring Learning from Information

How can the JSNA benefit?A range of quantitative and qualitative evidence could be used in JSNA.

Qualitative information can be gained via a number of avenues, including but not limited to views and opinions collected by,

• local Healthwatch organisation;• local voluntary sector organisations;• feedback given to local providers by

service users; • views fed in as part of community

participation within the JSNA (and JHWS) process.

Department of Health, 2011, Statutory Guidance on Joint Strategic Needs Assessments and Joint Health and Wellbeing Strategies,

What we did . . . . . .

• Approached a number of VCS chief execs and senior staff from across the economy via email and asked two questions,

Do you have any information which your organisation could share with the JSNA (and the broader public).  Can you send Healthwatch this

anonymous intelligence?

If not, what barriers are there to sharing anonymou

s information?  What action could be taken to overcome this?

What we did . . . . . .

10 (from 30) opens of email and redistributed another 50 times;

In order to ensure that services reflect local needs we should

respond to the Healthwatch Stoke request for contributions to the

JSNA and ensure the needs of all are clearly understood and

communicated

Challenges – What are they?• Data validity and quality?

• Data Protection?

• Cost Effectiveness?

• Self interest?

• Capacity?

• Information hording?