EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons...

38
TRANSPORTATION COORDINATOR WEBINAR June 24, 2015 EFFECTIVE COMPRESSED WORK WEEK PROGRAMS

Transcript of EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons...

Page 1: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

TRANSPORTATION COORDINATOR WEBINAR

June 24, 2015

EFFECTIVE COMPRESSED

WORK WEEK PROGRAMS

Page 2: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Tech Tips

• To hear us, turn up speakers or headset

volume. Your microphone is muted.

• Ask questions using the controls on your

screen.

• The symbol indicates an audience poll.

Prepare to share your input!

• If you can’t see the whole screen, adjust your

resolution to 1024 x 786 pixels or lower.

• Webinar will be recorded and a link posted

on valleymetro.org

2

Page 3: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Overview

• Transportation

Coordinator (TC) news

• Effective Compressed

Work Week (CWW)

Programs

• Upcoming webinars and

meetings

3

Page 4: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Transportation Coordinator News

4

Page 5: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Holiday Transit Service

• Friday, July 3: Bus and light rail operate on a Sunday

schedule

– No express or RAPID buses

– Light rail runs until 2 a.m.

• Saturday, July 4: Light rail will operate until 2 a.m.,

Tempe and Mesa bus service extended

• Details at

www.valleymetro.org/getting_on_board/hours_bus 5

Page 6: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

July Telework Contest

Contest Details:

• Register at

ShareTheRide.com

• Track your telework days

between July 1 – 31

• Enter to win a Whole

Foods $50 gift card

• Call 602.262.RIDE or

contact your Commute

Solutions representative

for assistance

6

Page 7: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Central Mesa Light Rail Extension

Starting August 22, Valley

Metro Rail will travel to new

destinations along Main

Street to Mesa Drive.

• Opening seven months

early and on budget

• Anticipated to add 5,000

daily riders

• Next up: NW Phoenix

extension, spring 2016

7

Page 8: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

High Pollution Advisories (HPA)

Summer Pollution Season in effect – April 1 –

September 30

May 29 & 30 – Ozone HPA

May 1 – Ozone HPA

Find HPA dates for 2014-2015 at

www.valleymetro.org/tools_resources/hpa_advisories 8

Page 9: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Keep It Cool

Protect yourself from the sun as you walk to and from bus and light

rail stops this summer! Practice these “Keep it Cool” tips:

• Carry water

• Cover Up

• Use sunscreen

• Wear sunglasses

• Keep children under shade

• Cut your wait time! Download the Ridekick™ app or use

NextRide

Learn more at: http://www.valleymetro.org/landing_page/keepitcool/

9

Page 10: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

We’re So Green In April 2015, Valley Metro received Bronze level status in the

American Public Transportation Association (APTA)

Sustainability Commitment. Green features include:

• 2,800 solar voltaic panels at our Operations and

Maintenance facility.

• A paperless vehicle inspection system on buses saves

158,000 sheets of paper annually.

• Vehicle washing equipment is designed with water recycling

features, which saves approximately 122 gallons per wash,

or provides a 60 percent reduction in reoccurring fresh water

usage.

Find out more at:

http://www.valleymetro.org/images/uploads/2015_Valley_Metro_Green_

by_Design_-_Web_Friendly.pdf

10

Page 11: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Guardian Angel Campaign Resurrected

• Playful quiz teaches transit safety

• Share with friends, family, and co-workers

• Check it out! http://findmyangel.valleymetro.org/

11

Page 12: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

FEATURED SPEAKER

Pier Simeri

Community Relations and

Public Affairs Director

City of Avondale

12

Page 13: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Compressed Work Week Basics

13

Page 14: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

9/80 SCHEDULE DEFINED

• 80 hours completed in 9 days – not 10

• Employees work eight 9-hour days and one 8-hour

day

• (8 x 9) + (1 x 8) = 80 hours plus 1 happy employee

14

Page 15: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

HOW 9/80 SCHEDULE WORKS

• The Fair Labor Standards Act defines a

workweek as “…seven consecutive 24-hour

periods. It need not coincide with the calendar

week, but may begin on any day and at any hour

of the day.” US Dept. of Labor, Wage & Hour Division Fact Sheet 23

• 9/80 Schedule breaks the work week at noon on

a weekday.

15

Page 16: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

MORE ON HOW CWW WORKS

• Different work weeks may be established

for different employees or groups of

employees.

• Averaging of hours over

two or more weeks is

not permitted.

• Employees may not move

days off from one work week to the next.

16

“Half the team takes one Friday off, while the other half works and

vice versa. It’s all about equality.” Maria Mejia, Dibble Engineering

Page 17: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

OBSTACLES TO OVERCOME

• Business hours remain

Monday – Friday,

8:00 – 5:00

• Juggling to ensure

sufficient coverage in

all areas

17

• Fairness – not everyone can participate

• Corporate inertia: Action takes effort;

inaction is easy

Page 18: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

COMPRESSED WORK WEEK BENEFITS

• Extends coverage hours

• Employees handle

personal responsibilities

outside of work time

• Reduces absenteeism

and disruption; improves

morale

18

“[CWW gives us] content, committed employees who feel the organization is

flexible and understanding of their needs.” Melinda Dillon, Parsons Brinckerhoff

“One of our values is ‘Investing in our employees is a good investment,’ and with

(CWW) we are able to provide quality service. Our employees feel comfortable

knowing we offer these options for them. Maria Mejia, Dibble Engineering

Page 19: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

COMPRESSED WORK WEEK BENEFITS

• Extends coverage hours

• Employees handle

personal responsibilities

outside of work time

• Reduces absenteeism

and disruption; improves

morale

19

“[CWW gives us] content, committed employees who feel the organization is

flexible and understanding of their needs.” Melinda Dillon, Parsons Brinckerhoff

“One of our values is ‘Investing in our employees is a good investment,’ and with

(CWW) we are able to provide quality service. Our employees feel comfortable

knowing we offer these options for them. Maria Mejia, Dibble Engineering

Page 20: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

CWW TIPS FROM TCs

“Consider the holiday or vacation day

payout. For example, the company

pays out a holiday based on length of

shift, therefore a 3x12 shift would pay

out 33% of their weekly pay, a 4x10

@ 25%, and 5x8 @ 20%. This also

holds true with paid days off. This is

managed at our facility by

acknowledging all these benefits

associated with a particular shift and

that an associate should take all this

into consideration when considering

moving to a different shift.” Catherine

Wells, Macy’s

20

Page 21: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

WORDS FROM THE WISE

• “Address the work shift during the

interview process and let the applicant

know if the position can participate in

a compressed work week. Due to

daycare situations some working

parents prefer the 5/8 schedule.” Jo

Lansdale, Young’s Market Company

• “If you offer flexibility, it shows your

employees that you appreciate their

time and hard work.” Maria Mejia, Dibble

Engineering

21

• “Compressed schedules are great. The tri-fold benefits of working

CWW are 1-It helps save our air quality by giving you an extra day off

work, 2-It frees you up to do other things around the house that you are

too tired to get to during the week or weekend, and 3-It gives you an

extra day of rest! Melinda Dillon, Parsons Brinckerhoff

Page 22: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

THINGS TO REMEMBER

• Consider shift coverage.

• Communicate what needs to

be accomplished.

• Include CWW in the job description as a potential benefit.

• Consider the impact on all

departments.

• Communicate to all impacted

employees.

22

Page 23: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

RESOURCES

• Valley Metro Commute Solutions Representatives

• http://www.dol.gov/compliance/guide/minwage.htm

• http://www.dol.gov/whd/regs/compliance/whdfs23.pdf

• http://www.cleanaircampaign.org/Your-

Commute/Improve-Your-Commute/Compressed-Work-

Weeks-Flextime/Benefits-of-Compressed-Work-Weeks-

and-Flextime

23

Page 24: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Review

• TC news

• Compressed Work Weeks

• Upcoming webinars

– July 22: Writing a Winning

Clean Air Campaign (CAC)

Award Entry

– August 26: ShareTheRide

Success Stories

• In-person meetings resume

in September!

24

Page 25: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

How a City Went to a

Four Day Work Week

Page 26: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Background

AVONDALE’S GREEN FRIDAY

• Pilot program June 2008; adopted October 2008

• First city in metro-Phoenix

• City Hall hours 7 a.m. to 6 p.m. Monday- Thursday; closed Friday. City Court also closed

• 40 hours a week; essential services not affected

• Other AZ cities – Queen Creek,

Buckeye, Mesa, Fountain Hills, Peoria

Page 27: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Green Friday Concept

• An idea proposed by the Employee Retention & Recruitment Committee

A different kind of alternative work schedule; an innovative, “thinking outside the box” proposal

60% of employees were already working some form of alternative work schedule

Page 28: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Green Friday Concept

Committee came up with term “Green Friday” because of heavy focus on environmental stewardship

Allows Avondale to conduct business in an environmentally friendly manner, while expanding customer service opportunities

Page 29: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Saving Green, Going Green

• Cost savings: Approximately $68,000 in energy savings and janitorial costs

• Trip Reduction – 200 vehicles off the road on Friday during peak hours

• 3,014 miles a day driven by employees = 144,672 miles a year saved

• Resident Satisfaction – 82% surveyed said keep Green Friday schedule. No complaints!

Page 30: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Employee Satisfaction

• Employees love it!

• Scheduling doctor/dental appointments on Friday minimizes time off during the week

• Employees save on commuting, child care, lunch, GAS!

• More family and personal time

• Its been good for morale

• Arguably – more productive

Page 31: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Cons

Employees initially had trouble meeting

kids’ school & daycare schedules;

attending night school; “too long of a day”

HR timekeeping, vacation pay issues

Page 32: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Positive Outcomes

8

Q5. How would you describe people who work in Avondale in one word?

Positive press Viewed as a “progressive” city; a good place to work Happy employees Satisfied citizens Leadership award for “Clean Air”

Page 33: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Progressive Leadership

9

Are those at the top open to making a change?

Page 34: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Understand your Customer

10

Survey your customers & conduct ongoing evaluation •May not work across the organization •Use technology to minimize impact of Friday closure – online bill payment, class registration etc. •Make expectations clear •Allow for flexibility

Page 35: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Brand the Concept

11

A logo and a name goes a long way Tout the benefits

Page 36: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Get the Word Out!

12

Early and Often! •Your employees are your ambassadors of good will •Work with your media •Incorporate the message in everything you send out

Page 37: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

ReAssess

13

Page 38: EFFECTIVE COMPRESSED WORK WEEK PROGRAMS · extension, spring 2016 7 . ... Melinda Dillon, Parsons Brinckerhoff “One of our values is ‘Investing in our employees is a good investment,’

Pier Simeri

Director of Community Relations & Public

Affairs

[email protected]

Cheryl Carrasco

Asst. Director, Human Resources

[email protected]