“Today is a great day to learn something new & refreshing.”

Maria L. PeelTrainer / Facilitator

July 22nd 2011

Effective Communication

Your Personality Style (DiSC)

• Dynamics of effective communication.

• Recognize the impact of your communication style on others.

• Enhance strategies for working together to increase productivity.

1. Man kann nicht nicht kommunizieren “One cannot not communicate”

2. Every communication has content and intent.

3. The nature of the relationship has a direct impact on the quality and effectiveness of the communication.

We assume that peopleUnderstandAgreeCareWill take

appropriate action

Verbal communicationThe spoken or written word

Nonverbal communicationAll forms of communication that are not spoken

or written such as gestures, facial expressions, body posture, etc.

Para-language include rate, pace, pitch, tone, volume of the spoken word

Your Personal Style

Helps you:

• Identify how and why you react to other’s the way you do.

• Maximize what you do well and highlight areas of development.

• Develop a positive attitude about others.

• Adapt your behavioral style to build better relationships.

Dominance: "D's" are direct, to the point and decisive. They tend to be strong-minded, strong-willed and enjoy challenges, taking action, and immediate results. 

Influence: "I's" tend to be optimistic and outgoing. They are social "people people" who prefer being on teams, sharing ideas, entertaining and energizing others. 

Steadiness: "S's" are empathetic and cooperative. They tend to be supportive, helpful team players and are often good listeners. They prefer being in the background, working in consistent and predictable ways. They also tend to be uncomfortable with change. 

Conscientiousness: "C's" tend to be concerned with details and cautious. They are often focused on quality. They plan ahead, check for accuracy, and act systematically .

• Work on your communications.

• Ask for feedback (open & honest).

• Personality styles are unique.

• (DiSC) They are all equally important.

"Challenge yourself. You may well surprise yourself at what strengths you have and what

you can accomplish."

Have a FANTASTIC Day