Eduserv 2010

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Real-life experiences launching mobile apps eduserv symposium, May 13 th 2010

description

Presentation at Eduserv Symposium 2010

Transcript of Eduserv 2010

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Real-life experiences launching mobile appseduserv symposium, May 13th 2010

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You are here

A word about the value chain

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Apples are not the only fruit

AppleGoogleEveryone else

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Apples are not the only fruit

AppleGoogleEveryone else

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To reach 70% of UK mobile owners...

You need to be available on 375 different devices,70 different families from 8 manufacturers.

The best family delivers 4.15%, the worst 0.33%All iPhones together deliver 3.63%

Just the 10 most popular devices deliver 28.11%

Apples are not the only fruit

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Tariffs and billing

Customers pay up-front or later.

Tariffs are extremely confusing.

“Bill shock” is a recognised phenomenon.

Mobile billing has a poor reputation.

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Hello

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A well-honed design process

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Release early, release often

perhaps a bit minimal

http://www.flickr.com/photos/msimdottv/4339697089/

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Puzzler

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5 years of lessons learned

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Channel 4: sex education concepts

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Channel 4: sketching

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Channel 4: user testing

“I think there should be a mute button, that could get annoying...”

“Are there any three player

games?”

“You should put instructions

and that on there before you can

play it”

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Coming soon...

More fragmentation

Simpler, cheaper tariffs

Commoditisation of access

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Thanks for staying awake

[email protected]

http://tomhume.org/twitter: @twhume