EDUCAUSE 10/29/01 The University of Hartford Initiating Transformation at Your Institution Copyright...
45
EDUCAUSE 10/29/01 The University The University of of Hartford Hartford Initiating Transformation at Initiating Transformation at Your Institution Your Institution Copyright Paul R. Hagner and Joel L. Hartman, 2001. This work is the intellectual property of the author. Permission is granted for this Copyright Paul R. Hagner and Joel L. Hartman, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. permission from the author.
-
Upload
blake-lambert -
Category
Documents
-
view
218 -
download
1
Transcript of EDUCAUSE 10/29/01 The University of Hartford Initiating Transformation at Your Institution Copyright...
EDUCAUSE 10/29/01
The University The University ofof Hartford Hartford
Initiating Transformation Initiating Transformation at Your Institutionat Your Institution
Copyright Paul R. Hagner and Joel L. Hartman, 2001. This work is the intellectual property of the author. Permission is Copyright Paul R. Hagner and Joel L. Hartman, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears
on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.otherwise or to republish requires written permission from the author.
EDUCAUSE 10/29/01
Dr. Walter HarrisonPresident
The Challenge Before UsThe Challenge Before Us
EDUCAUSE 10/29/01
“Science and Technology, like all original creations of the human spirit, are unpredictable”
-- Freeman Dyson (1979)
The Challenge Before UsThe Challenge Before Us
EDUCAUSE 10/29/01
“Science and Technology multiply around us. To an increasing extent they dictate the languages in which we speak and think. Either we use these languages, or we remain mute”
-- J.G. Ballard (1974)
The Challenge Before UsThe Challenge Before Us
EDUCAUSE 10/29/01
• 7000 Students– 5000 Undergraduates– 2000 Graduates
• 320 Faculty
The University of HartfordThe University of Hartford
EDUCAUSE 10/29/01
• 9 Schools and Colleges
• Moderately Decentralized Academic Administrative Structure
•Residential, Wooded Campus in a Suburban Setting
The University of HartfordThe University of Hartford
EDUCAUSE 10/29/01
Choices Commitment Courage CommunicationCreativity Cooperation Community CurriculumConsistency Capacity & CompetencyComplexity & ConfusionCulture & Context
12 Conditions for Transformation – 12 Conditions for Transformation – Carole BaroneCarole Barone
EDUCAUSE 10/29/01
“Policy and practice with respect to the role of technology must be conceived, and perceived to fit within the institution’s culture, values, and style of operation”
“The twelve conditions cannot occur in a leadership vacuum”
12 Conditions for Transformation – 12 Conditions for Transformation – Carole BaroneCarole Barone
EDUCAUSE 10/29/01
• Transformation is rarely a “grassroots” phenomenon
• Leadership Engagement is Essential
–Resource Allocations–Reward Structures–Continuity Assurance
Leadership and StructureLeadership and Structure
EDUCAUSE 10/29/01
• Identification of Three Sides of the Technology “Pyramid”
Leadership and Structure: Leadership and Structure: Identifying Administrative NeedsIdentifying Administrative Needs
EDUCAUSE 10/29/01
Planning
Leadership and Structure: Leadership and Structure: Identifying Administrative NeedsIdentifying Administrative Needs
EDUCAUSE 10/29/01
Planning Policy
Leadership and Structure: Leadership and Structure: Identifying Administrative NeedsIdentifying Administrative Needs
EDUCAUSE 10/29/01
Planning Policy
Development
Leadership and Structure: Leadership and Structure: Identifying Administrative NeedsIdentifying Administrative Needs
EDUCAUSE 10/29/01
Planning
Technology Strategic Planning Committee
Developing Strategic Goals in line with Articulated Vision
Leadership and Structure: Changing Leadership and Structure: Changing Structure to Meet NeedsStructure to Meet Needs
EDUCAUSE 10/29/01
Policy
Technology Policy Committee
Implementation of Strategic Goals
Leadership and Structure: Changing Leadership and Structure: Changing Structure to Meet NeedsStructure to Meet Needs
EDUCAUSE 10/29/01
Development
Technology Resource Development Committee
Innovative Directions in Funding Strategic Initiatives
Leadership and Structure: Changing Leadership and Structure: Changing Structure to Meet NeedsStructure to Meet Needs
EDUCAUSE 10/29/01
Readiness Assessment
Faculty and Staff Inclusion
Communication of the Process
Leadership and Structure: The Leadership and Structure: The Importance of InclusionImportance of Inclusion
EDUCAUSE 10/29/01
Hire Attitude in Addition to Competency
Leadership and Structure: The Leadership and Structure: The Importance of PeopleImportance of People
EDUCAUSE 10/29/01
Information Technology at the Information Technology at the University of HartfordUniversity of Hartford
INFORMATION TECHNOLOGY
SERVICES
EDUCAUSE 10/29/01
Information Technology at the Information Technology at the University of HartfordUniversity of Hartford
• Some Facts & Stats (The Infrastructure)
• Standardization
• Service Attitude & Execution
EDUCAUSE 10/29/01
A Few Critical Success FactorsA Few Critical Success Factors
• Leadership
• Business Processes
• IT Best Practices
• Service Attitude & Execution
EDUCAUSE 10/29/01
Our vision of ITS is to be the preferred computer services provider and information technology support choice of the University's students, faculty, and staff.
ITS OrganizationITS Organization
EDUCAUSE 10/29/01
Our mission is to help students, faculty, and staff achieve their information technology goals in a responsive, delighted, and cost effective manner.
ITS OrganizationITS Organization
EDUCAUSE 10/29/01
Technical Services & Networks
Administrative Systems
Telecommunications
Media Technology Services
Customer Services
Production Control
Database Administration & “Web for …”
Applications Systems & Programming
Security & Quality Control
Administrative Support
ITS OrganizationITS Organization
EDUCAUSE 10/29/01
• Fiber Optics for Capacity & Performance
• Standardization to Enable Leveraging of Our Assets
• New opportunities (e.g.wireless)
Overview of the Educational Technology Overview of the Educational Technology Landscape - Landscape - InfrastructureInfrastructure
EDUCAUSE 10/29/01
• Upgraded capacity in January 2001
• Upgraded management tools
• The “Napster” challenge
Overview of the Educational Technology Overview of the Educational Technology Landscape -Landscape -The InternetThe Internet
EDUCAUSE 10/29/01
• “The Engine” – Admissions, Registrar, Bursar, Payroll,
H.R., Financial Aid, Courses, Grades, Etc.
• SCT Banner System Upgrade
Overview of the Educational Technology Overview of the Educational Technology Landscape –Landscape –Administrative ComputingAdministrative Computing
EDUCAUSE 10/29/01
• Telephone Communications
• Voice Mail
• Telecommunications Convergence
Overview of the Educational Technology Overview of the Educational Technology Landscape -Landscape -TelephonyTelephony
EDUCAUSE 10/29/01
• Deferred maintenance
• Alternate funding sources
Overview of the Educational Technology Overview of the Educational Technology Landscape -Landscape -FundingFunding
EDUCAUSE 10/29/01
• Disaster Recovery Planning (DRP)
• Business Continuity Planning (BCP)
Overview of the Educational Technology Overview of the Educational Technology Landscape -Landscape -Disaster RecoveryDisaster Recovery
EDUCAUSE 10/29/01
Lessons Learned Lessons Learned Recommended EmphasisRecommended Emphasis
• Leadership
• Infrastructure Performance
• Service Attitude & Execution
EDUCAUSE 10/29/01
• Entrepreneurs• Second Wave• Careerists• Reluctants
Assessing Faculty Assessing Faculty Readiness:Inclusion and Readiness:Inclusion and EngagementEngagement
EDUCAUSE 10/29/01
• 222 Interviews• About ¾ of all Full-Time Faculty• Interviews lasted from 30 minutes
to an hour• Sharing MERLOT
– http://www.merlot.org
Assessing Faculty Assessing Faculty Readiness:Inclusion and Readiness:Inclusion and EngagementEngagement
EDUCAUSE 10/29/01
• Entrepreneurs
• Second Wave
• Careerists
• Reluctants
Four Faculty “Types”Four Faculty “Types”
EDUCAUSE 10/29/01
• E-Mail: 92%
• In the Classroom: 47%
• Web Page: 40%
• Course Material on Web: 33%
• Write Software for Course: 26%
Faculty Technology Use In Their Faculty Technology Use In Their TeachingTeaching
EDUCAUSE 10/29/01
• Entrepreneurs: 26%
• Second Wave: 60%
• Careerists: 3%
• Reluctants: 10%
Faculty “Types” at U of HFaculty “Types” at U of H
EDUCAUSE 10/29/01
• Equipment: 37%
• Support: 31%
• Training: 19%
What do 2What do 2ndnd Wave Faculty Need to Wave Faculty Need to Adopt New Technologies?Adopt New Technologies?
EDUCAUSE 10/29/01
Instructional Technology LandscapeInstructional Technology Landscape
• What are we doing to help the academic community achieve this goal?
• “Smart Classrooms”
• In 1999: 2
• Today: 26
EDUCAUSE 10/29/01
Instructional Technology LandscapeInstructional Technology Landscape
• What are we doing to help the academic community achieve this goal?
• Faculty Center for Learning Development
EDUCAUSE 10/29/01
Instructional Technology LandscapeInstructional Technology Landscape
• What are we doing to help the academic community achieve this goal?
• Workshops• Scanning/Image Editing
• Web Page creation and management
• Multimedia creation
• Alternative Teaching Strategies in the Classroom
• Introduction to Blackboard
EDUCAUSE 10/29/01
Incentives & SupportIncentives & Support
• “Getting Started with Technology” Grants
• Technology Student Mentors Program
EDUCAUSE 10/29/01
Is all of this working?Is all of this working?
• Blackboard• October 2000 October 2001• 2 users 3,223 users• 2 courses 374 courses• 2 instructors 246 instructors• 465 hits 928,509 hits
EDUCAUSE 10/29/01
Systemic ChangeSystemic Change
LeadershipInclusionCommunication
EDUCAUSE 10/29/01
The University The University ofof Hartford Hartford
Initiating Transformation Initiating Transformation at Your Institutionat Your Institution
