Education Prospectus...03 Introduction 04 Level 5 Award in Palliative Care Awareness 05 Level 2...

Education ProspectusApril 2019 – March 2020

03 Introduction

04 Level 5 Award in Palliative Care Awareness

05 Level 2 Award in End-of-Life Care

06 Level 2 Award in Emotional Resilience

08 Advanced Communication Skills

09 Confident Conversations in End-of-Life Care

10 Human Rights & Ethical Issues at End-of-Life

11 Understanding Loss, Grief & Bereavement

12 Dementia at the End-of-Life

13 Namaste Care

14 Creative Arts in Healthcare and Promoting Self-Management

15 Post Graduate Training Day

16 Supporting Young People Facing Bereavement

17 Summer & Autumn Schools

18 CME McKinley T34 Syringe Driver Training

19 Clinical Record Keeping & Documentation

20 Bespoke Training & Educational Visits

21 How to Book

22 Notes

23 Course Calendar

Contents

3

Dame Cicely Saunders founder of the modern hospice movement, held that people mattered to the end of their lives and that they had to be helped to live well until they died. As a health profession we must embrace that view and put in place robust training that makes the hours and days before death as comfortable as possible for people and their loved ones.

At NLH we are passionate about providing quality palliative and end of life care education to develop knowledge and skills in a stimulating and challenging environment.

We hope you enjoy our 2019/2020 prospectus. There is a mixture of courses both accredited and non-accredited available for a variety of healthcare professionals with some exciting new additions.

If you would like to discuss your current or future learning needs or plan a bespoke course for the needs of your staff, please do not hesitate to contact us. The Education team look forward to welcoming you to North London Hospice.

Kate, Fran & Jodie

Introduction

Perfect for care homes

LOOK FOR THESE ICONS ON SELECTED COURSES

4

Level 5 Award in Palliative Care Awareness

WHO Registered Nurses and health care professionals of a similar level.

CONTENT

This 2 day course has been developed by North London Hospice in partnership with OCN London and Barnet and Southgate College to offer learners a new and exclusive nationally recognised qualification in palliative care awareness.

The course will provide the learner with a comprehensive knowledge and understanding to provide high quality care to patients and their families in the palliative phase of their illness.

THE QUALIFICATION INCLUDES: • The ethos and history of palliative care

• Holistic care

• Spiritual care

• Symptom management at the end of life

• Preferred place of care

• Advance care planning

• Effective communication

TIME 09.30 – 16.00

FEE £495 accredited / £385 unaccredited

FOOD Light refreshments, including lunch

DATES4th & 5th June 2019

LOCATION Finchley4th & 5th February 2020

NOTES Candidates must attend both days and complete a workbook in order to complete the course.

5

Level 2 Award in End-of-Life Care

WHOHealth and social care professionals and those with little previous experience in end of life care seeking an accredited qualification.

CONTENT

This qualification provides the opportunity to develop an understanding of different perspectives of death and dying and the impact it has on individuals. It covers the aims and principles of end of life care, communication skills and how to access a range of support services in end of life care. Candidates will receive a nationally recognised RQF qualification on successful completion of a workbook.

TIME 09.30 – 16.00



DATES

2nd & 3rd April 2019

LOCATION

Winchmore Hill

14th & 15th October 2019Finchley

24th & 25th March 2020


6

Level 2 Award in Emotional Resilience

WHO Health and social care professionals, volunteers and those who work in emotionally challenging environments.

CONTENT

‘Oyster’ Training is our unique approach to developing volunteers and staff to provide emotional support to patients and their families. You will learn how to engage with people and how to listen to and understand their emotions and values in relation to death and dying. This is an interactive and experiential course that offers the opportunity to develop skills and personal insight in providing emotional support. In partnership with OCN London and Barnet and Southgate College we have developed this expertise into a nationally recognised qualification.

TIME 09.30 – 16.00



DATES21st & 28th August 2019

LOCATIONFinchley

2nd & 9th December 2019 Winchmore Hill


8

Advanced Communication Skills

WHO Senior healthcare professionals (Band 6 and above), registrars and consultants.

CONTENT

A must for all senior healthcare professionals, this two day evidence based workshop, based on the Connected model, will give learners the opportunity to practise advanced communication skills as well as give and receive feedback in a safe training environment.

This course is suitable for all clinicians managing patients with potentially life-limiting illness. Delegates will be expected to undertake a video recorded role-play during the course.

TIME 09.00 – 17.00

FEE £495.00


DATES

2nd & 3rd May 2019

LOCATION

Winchmore Hill

3rd & 4th July 2019 Finchley

23rd & 24th Sept 2019Winchmore Hill

21st & 22nd November 2019

28th & 29th January 2020Finchley

2nd & 3rd March 2020

9

Confident Conversations in End-of-Life Care

WHOAll clinical and non-clinical staff including volunteers who may come into contact with people approaching the end of their lives.

CONTENT

Effective communication skills are fundamental to providing high quality care for people approaching the end of their lives and to properly support those close to them. There is, however, much evidence to suggest that the healthcare workforce lack confidence and skills when discussing end of life care. This foundation study day explains the importance of good communication, explores barriers to and methods of communication and culminates in the opportunity to practice dealing with difficult conversations.

TIME 09.30 – 16.00

FEE £95


DATES1st May 2019

LOCATIONFinchley

5th November 2019 Winchmore Hill


10

Human Rights & Ethical Issues at End-of-Life

WHO Registered Nurses and health care professionals of a similar level.

CONTENT

Caring for those individuals approaching the end of life sometimes involves complex ethical issues. This course will provide an introduction to ethical issues in end of life care, enable the learner to explore the principles of ethical decision-making and then apply those principles to support those they care for.

TIME 09.30 – 16.00

FEE £95


DATES 23rd September 2019 LOCATION Finchley

11

Understanding Loss, Grief & Bereavement

WHOAll clinical and non-clinical multidisciplinary staff from all health care settings who through their work encounter people approaching the end of their lives.

CONTENT

It is well known that multi-disciplinary health care professionals experience loss, distress and grief in response to their patients’ end of life journey. These emotions can impact on personal well-being, leading to burnout, moral distress, compassion fatigue, and poor clinical decisions which adversely affect patient care. It is important that there is an awareness of the impact of these emotions and the choice of strategies to support oneself.

ON COMPLETION OF THIS COURSE, LEARNERS WILL BE ABLE TO:• Explain the importance of understanding of loss, the grief

process and bereavement care

• Explore their own personal and professional experiences of loss, grief and bereavement which are central to the learning of effective and compassionate care of the dying patient and their family

• Examine the need for self-care

• Discuss strategies that provide support for people who are caring for dying patients and their families

TIME 09.30 – 16.00

FEE £95


DATES 11th July 2019 LOCATION Finchley

12

WHO All levels of health and social care professionals who provide end-of-life care for people with dementia.

CONTENT

850,000 people are currently diagnosed with dementia in the UK and this number is expected to continue rising.

This course aims to help health and social care professionals adapt their existing skills to achieve excellent end-of-life care for people with dementia and their families. Topics will include epidemiology, the experience of dementia, symptom management and ethical issues.

TIME 09.30 – 16.00

FEE £95


DATES 20th May 2019 LOCATION Winchmore Hill

NOTES DEMENTIA AWARENESS WEEK! 20TH – 26TH MAY 2019

Dementia at the End-of-Life


13

WHO Anybody who cares for those with end stage dementia.

CONTENT

Namaste is a Hindu term meaning to ‘honour the spirit within’. The Namaste Care programme was developed by Professor Joyce Simard to meet the needs of people with advanced dementia. The programme is based around the five senses, using music, massage, colour, tastes and scents, to connect with people and focus on wellbeing. No additional staff, space or expensive equipment is required.

TIME 09.30 – 16.00

FEE £95


DATES19th June 2019

LOCATION Finchley4th December 2019

Namaste Care


14

Promoting Self–Management

The Use of Creative Arts in Healthcare

WHO Health Professionals working with those with long term conditions

CONTENT

Self-management is a term used to include all the actions taken by people to recognise, treat and manage their own health. NHS England state “People have a key role in protecting their own health, choosing appropriate treatments and managing long-term conditions.” With resources ever tighter we need to work in partnership to enable and empower people to take control. This study day will explore methods to promote self-management in people with long term conditions.

TIME 09.30 – 16.00

FEE £95


DATES 14th November 2019 LOCATION Winchmore Hill

WHO All clinical and non-clinical staff

CONTENT

In recent years, there has been a growing understanding of the impact that taking part in the arts can have on health and wellbeing. By supplementing care, the arts can improve the health of people who experience mental or physical health problems and build wellbeing. The arts can also improve healthcare environments and benefit staff retention and professional development. This study day will explore how creative arts can support the health and well-being of those we care for and care providers.

TIME 09.30 – 16.00

FEE £95


DATES 8th October 2019 LOCATION Winchmore Hill

15

WHO Those with a degree qualification considering training in medicine

CONTENT

This one day ‘taster’ course is aimed at those post graduate students who may be considering medicine as a career. The course would provide an insight into the day to day work of the Hospice and the care provided to all of its patients by the multi - disciplinary staff.

THE COURSE WILL COVER:• An overview and tour of the North London Hospice

• Theoretical introduction exploring the difference between Palliative Care and Specialist Palliative Care

• Opportunity to ask questions of the Palliative Care Consultants via a discussion forum

• Interactive patient led experience

TIME 09.30 – 16.00

FEE £95


DATES 4th September 2019 LOCATION Finchley

Post Graduate Training DayThinking about post grad medicine?: A Post Graduate Training Day

16

Supporting Young People Facing Bereavement

WHO Teachers and those responsible for or working with children and young adults.

CONTENT

It is estimated that at any one time 70% of schools have a recently bereaved child on their roll. These children often feel isolated during their grief experience which may have a huge impact on their emotional and social well-being and on their ability to concentrate and study. Many teaching staff, however, find it difficult to offer support at this time.

The study day will be delivered by nurses and social workers from North London Hospice and Noah’s Ark Children’s Hospice and aims to increase the confidence of teaching staff when supporting a child or young person who is going through a period of bereavement, loss or change.

TIME 09.30 – 16.00

FEE £95


DATES 6th March 2020 LOCATION Winchmore Hill

17

Summer and Autumn Schools

WHO Those aged 15-19 considering a career in medicine, nursing or health and social care.

CONTENT

This 2-day workshop run during school holidays allows you to experience the work environment of the hospice, meet members of the health care team and enhance your CV.

SESSIONS WILL COVER • the aims and principles of palliative care

• understanding perspectives on death and dying

• communication skills

• the patient experience

TIME 09.30 – 16.00

FEE £95


DATES

SUMMER SCHOOL25th & 26th July 2019

LOCATION FinchleyAUTUMN SCHOOL24th & 25th October 2019

18

CME McKinley T34 Syringe Driver Training


WHO For registered nurses or doctors who set up and monitor McKinley T34 Syringe Drivers.

CONTENT

2 hour sessions include understanding the rationale for syringe driver use in palliative care, an awareness of medications commonly used in syringe drivers and how to safely set up and monitor the CME T34 syringe driver. 3 hour sessions will also include symptom control and the use of syringe drivers.

Following training learners will be able to discuss the rationale with patients and their families.

Please note that participants will need to be assessed for competency within their own workplace.

TIME Various

FEE From £45.00 per delegate

FOOD N/A

DATES Rolling dates and private workshops available to suit individual needs – please enquire for details.

NOTES FULL DAY TRAINING ON SYRINGE DRIVER & RECORD KEEPING AVAILABLE AT A REDUCED RATE!

19

Clinical Record Keeping & Documentation

WHO All those required to keep records in a healthcare setting.

CONTENT

This short course is aimed at both registered and non-registered care staff. It will explore the legal requirement for accurate, contemporaneous record keeping alongside the need to ensure that the patient’s voice is heard. The course will encourage discussion around issues such as ‘fact’ and ‘opinion’; how documentation makes a difference to the patient’s experience and whether how we document care could be more efficient.

TIME Various

FEE From £65.00 per delegate

FOOD N/A

DATES Rolling dates and private workshops available to suit individual needs – please enquire for details.

NOTES FULL DAY TRAINING ON SYRINGE DRIVER & RECORD KEEPING AVAILABLE AT A REDUCED RATE!


20

BESPOKE TRAINING

We are happy to provide bespoke training tailored for the needs of your organisation. We can deliver any of the study days or training courses in this prospectus at your place of work.

Alternatively we are happy to deliver sessions on any required aspects of palliative or end of life care.

Please contact us to discuss your requirements.

EDUCATIONAL VISITS

We welcome visitors from the UK and beyond and open North London Hospice to share our palliative care knowledge and expertise through private tours.

We regularly greet international health care professionals and students from as far away as Finland, America and Japan.

Half-day or whole-day tailored visits available on request throughout the year.

21

HOW TO BOOK

Joining a course or training session with North London Hospice couldn’t be easier!

You can book your place by visiting our website where you will find an up to date list of available courses. Alternatively, please contact the Education department on 020 8343 8841 or email [email protected] to book or obtain further information.

CANCELLATIONS

All cancellations for bookings must be received in writing or by email up to 7 days before the planned event/workshop/course date, there will be no charge applied. Less than 7 days before the planned event/workshop/course date, the full costs will continue to be charged. However a substitute delegate may be sent at any time but please inform us in writing or email of the new delegate’s details prior to the event.

DATA PROTECTION

In accordance with The Data Protection Act 1998, we are required to inform you that your details will be retained and held on file for administrative purposes by North London Hospice. Please be assured that we will not pass this information to any other organisation, unless we have your prior consent.

COURSE CHANGES

North London Hospice reserves the right to improve the specification and format of its courses for the benefit of the delegates without notice to the delegate. The location and date of the course will be as advised to the delegate at the time of booking. However North London Hospice reserves the right to change the location of the course in exceptional circumstances and will advise the delegate as soon as this change is known.

For information on travelling to and parking at the Hospice sites please see the website www.northlondonhospice.org

22

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

................................................................................................................................................................

Notes

23

APRIL2nd Level 2 Award in Awareness of End of Life Care

4th Level 5 Award in Palliative Care Awareness

MAY

1st Confident Conversations in End of Life Care

2nd Advanced Communication Skills

20th Dementia at the End of Life

JUNE 19th Namaste Care

JULY

3rd Advanced Communication Skills

11th Understanding Loss, Grief & Bereavement

25th Summer School

AUGUST 21st Level 2 Award in Emotional Resilience

SEPTEMBER

4th Post Graduate Training Day

23rd Advanced Communication Skills

23rd Human Rights & Ethical Issues at End of Life

OCTOBER

8th Creative Arts in Health Care

14th Level 2 Award in Awareness of End of Life Care

24th Autumn School

NOVEMBER

5th Confident Conversations in End of Life Care

14th Promoting Self-Management

21st Advanced Communication Skills

DECEMBER2nd Level 2 Award in Emotional Resilience

4th Namaste Care

JANUARY 28 Advanced Communication Skills

FEBRUARY 4th Level 5 Award in Palliative Care Awareness

MARCH

2nd Advanced Communication Skills

6th Supporting Young People Facing Bereavement

24th Level 2 Award in Awareness of End of Life Care

2019/20 Course C

alendar

24

Serving the Boroughs of Barnet, Enfield and Haringey

North London Hospice47 Woodside Avenue, London N12 8TT (For Sat Nav use N12 8TF)

Phone: 020 8343 8841Fax: 020 8343 7672Email: [email protected]

www.northlondonhospice.org

v1 Printed: January 2019

Registered Charity No. 285300

Education Prospectus...03 Introduction 04 Level 5 Award in Palliative Care Awareness 05 Level 2...

Documents

Transcript of Education Prospectus...03 Introduction 04 Level 5 Award in Palliative Care Awareness 05 Level 2...