Educating & Providing Services to Older Adults in the Library
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Transcript of Educating & Providing Services to Older Adults in the Library
Educating Older Adults in the Library
Educating & Providing Services to Older Adults in the LibraryBy Erin Larucci & Laura Gruschow
American Library AssociationReference & User Services Association (RUSA) Guidelines Supplement: Delicious http://delicious.com/stacks/view/TH9V2GRUSA: http://www.ala.org/rusa/resources/guidelines/libraryservices
Use SurveysProvide information specific to Older AdultsCreate warm, safe environmentRefer patronsSeek them out!
Older Adult55+ Years OldDont assume everyone has the same needsKNOW THE USER!
Recognize User NeedsReach out to Users
Collaborate & Advertise
Be SensitiveBe CourteousBe RespectfulBE NICE!Lifelong Learning
Technology is Useful
Group users by skill
Lifelong learningpromotes social interaction
Technology empowers users
Evaluating Information Sourcesand Readers Advisory
Direct users to expert sources
Accessibility
Make signs easy to readUse 14pt font for written materials
Provide alternative input devices
http://www.nia.nih.gov/ U.S. National Library of Medicinehttp://www.nlm.nih.gov/
Presentation by Erin Larucci & Laura GruschowReferencesCzaja, S. J., Lee, C. C. (2007). The impact of aging on access to technology. Universal Access in the Information Society, 5 (4), 341-349.
Butcher, W. (2009). Lifelong learning with older adults. APLIS, 22 (2), 64-70.
Forsyth, E. (2009). Readers advisory services for older adults. APLIS, 22 (3), 128-140.
American Library Association. (2008). Guidelines for library and information services to older adults. Reference & User Services Quarterly, 48 (2), 209-212. see also: http://www.ala.org/rusa/resources/guidelines/libraryservices
Hart, T. A., Chaparro, B. S., Halcomb, C. G. (2008). Evaluating websites for older adults: Adherence to senior-friendly guidelines and end-user performance. Behavior & Information Technology, 27 (3), 191-199.
Wicks, D. A. (2004). Older adults and their information seeking. Behavioral & Social Sciences Librarian, 22 (2), 1-26.
Freddolino, P., Lee, V. W. P., Law, C. K., Ho, C. (2010). To help and to learn: An exploratory study of peer tutors teaching older adults about technology. Journal of Technology in Human Services, 28 (4), 217-239.
Pictures/Photos/Logos by:
Gadgetell LLC & North American Publishing Company (NAPCO)Barbara RoyceDaily News LAGuardian News and Media LimitedYonkers Public LibraryNational Association of Black Accountants Inc, New York ChapterVawnyCity of Hanahan, South CarolinaCable News Network (CNN)Little Brothers Friends of the ElderlyVirginia TechExperience CorpsCity of CarlsbadBlogJunctionPG Publishing Co, IncWordshoreBright IdeasJulie BowersYour Liberty ElectronicsNational Institute on AgingNational Library of MedicineNortonDown EastCafePress, IncNew Jersey On-Line LLCThe Melrose MirrorKristobaldudeMansfield University of PennsylvaniaDaily MailDemand Media, IncAVGThe Global Daily Star
Audio by Laura GruschowLayout by Erin LarucciOther19226.094 Other103682.305 Other73925.93 Other81476.055 Other80770.68 Other67917.18 Other14106.062