Edmonton Police Service Strategy Narrative
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Transcript of Edmonton Police Service Strategy Narrative
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
ThemapoutliningtheorganizationalstrategycarriestheEPSmottowithinitstitle–Dedicated to Protect, Proud to Serve.Themottowasselectedas“wordstoliveby”andhascometorepresentallemployeesoftheEdmontonPoliceServiceanddefineswhatitmeanstobeapartofthisorganization.Italsohelpshighlighteveryone’sroleinthedevelopmentandexecutionoftheorganization’soverallstrategy.
ThepurposeofthemapistorepresenttheEdmontonPoliceService’scorevalues,mission,visionandstrategyinonediagram,providingaframeworkorcontextwithinwhichtheEPScanmanageandoperateintothefuture.ThisframeworkwillbeusedbytheseniorleadershipandallemployeesoftheEPStosetobjectives,evaluatecurrentandproposedactivities,providedirection,communicateandleadoperations.Itisimportantthatthemission,visionandstrategyareclearlystatedandunderstoodbyall.AnyaspectorfunctionoftheEPSshouldbeabletobedescribedusingthestrategyandeachpersonwithinEPSshouldfeelthattheyarerepresentedwithinit.
ClearlydocumentingthesestrategicelementsallowsforgreaterfocuswithintheEPSandbetteralignmentacrosstheorganization.Activities,newinitiatives,organizationalstructure,businessprocessesandobjectivescanbeassessedwhileusingthestrategyforguidance.DecisionscanthenbemadeandanyrequiredchangesimplementedtobringtheEPSclosertoachievingthestatedgoals.
ThestrategyisalsoinalignmentwiththebroaderCityofEdmontongoals.TherearespecificgoalswithintheCityofEdmonton’s“TheWayAhead”StrategicPlanthatthisstrategysupports.Forinstance:
The Way We Live Plan-Asafeandcleancityandemotionalhealthandwell-being(e.g.personal safety,qualityoflife)
The Way We Grow Plan-Increasedwellingdensitywithconditionssuchas:safecommunities
The Way We Move Plan-Increasedtrafficsafety
Mission and Vision
Manypeoplemistakethevisionstatementforthemissionstatement,andsometimesoneissimplyusedasalonger-termversionoftheother.Howevertheyaremeanttobequitedifferent,withthevisionbeinganaspirationalanddescriptivepictureofadesiredfuturestate,whilethemissionisastatementofspecific,attainablebusinesspurposeorrationalethatisapplicablenowandinthefuture.Themissionisthereforethemeansweusetosuccessfullyachieveourvision.
Edmonton Police Service Strategy
2
The Mission Statement
Amissionstatementisastatementofthepurposeofanorganization,andrepresentsitsreasonforexistence.Missionstatementstypicallyincludethefollowinginformation:
•Aimsoftheorganization
•Theorganization’sprimarystakeholders
•Howtheorganizationprovidesvaluetothesestakeholders,forexample byofferingspecifictypesofservices
The EPS mission is: To increase public safety through excellence in the prevention, intervention and suppression of crime and disorder.
IncreasingpublicsafetyandsecurityisthecorebusinessoftheEPS.Itinvolvesensuringthewelfareandprotectionofthegeneralpublic.TheEPSprimarystakeholderisthepublicwhichincludescitizens,businessesandvisitors.Crimeanddisorderreferstoactivitiesprohibitedbylaw,dangeroustothecommunityornotgenerallyacceptabletothepublic.Thisincludeseverythingfromtrafficandminorpropertydamageuptoandincludingcrimessuchashomicideandterrorism.
EPSaddressescrimeanddisorderthroughthefollowingtypesofactivities:
Prevention:Activitiesthataimtomodifyorremovefactorsleadingtocrimeanddisorder
Intervention:Actstakentobreakthechainofcriminalcausation
Suppression:Activitiestostop,subdue,ormitigateactsofcrimeordisorderandhold offendersaccountable
TheEPSmissionenablesustodifferentiateourselvesfromtheotherpartsofthejustice,healthandsocialsystemswhoalsocontributetoandpartnerwithusinprovidingpublicsafetyandsecurity.
What we require
Todeliveronthismission,theEPSrequiresresources.Thesearetherawmaterialsandbuildingblocksusedtocreateprograms,services,supportandrelationships.
People-swornandnon-swornindividualswhoareemployees,volunteersor contractorsoftheEPS
Infrastructure-buildings,informationtechnologysystems,fleetandother physicalassetsusedbytheEPStodeliveronitsmission
Finances–operatingandcapitalbudgetsoftheEPStofunditsactivities, infrastructureandfunctions
Stakeholders-organizationsorpeopleexternaltoEPSthatassistusorhaveaninterest inourbusiness(e.g.EmergencyMedicalServices,CityofEdmontonCouncil, ourCitizens)
Information-thekeyelementweusetoinformouroperationsandgovernance,including criminalintelligenceandperformancemanagementdata
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
3
What guides us
Thesearetheprinciplesthatguidehowweconductourbusiness.Theseprinciplesincludeourcorevaluesandourcornerstonesfororganizationaleffectiveness.Allofourinternalbusinessprocessesandbehavioursaredrivenbytheseprinciples.Whilethestrategymayevolveovertime,thecorevaluesofEPSremainconsistentandareattheheartofhowweapproacheveryaspectofourwork.Forthisreason,thecorevaluescreatethefoundationforthestrategymap.ThefourcornerstonesoforganizationaleffectivenessaretakenfromtheChief’sDirectionalStatement.Together,theseprinciplesformthecatalystthatservestoestablishtheEPSasaWorld Classpoliceservice.
Forinstance;
•Accountabilitydrivesthingslikeeffectiveorganizationalmodelsorstewardshipofassets.
•Relationshipbuildingguidesusinhowweinteractwitheachotherandourstakeholders.
What influences our operations
ThereareanumberoffactorsandoperationalnecessitiesthathaveledtheEPStodobusinessinaparticularway.Policingisaresponseorientedbusinesssotheorganizationmustfirsttakeintoaccountfactorsinourexternalenvironmentsuchasgeography,demographics,technology,majorevents,etc.thatcreateriskandchallenges.TheinternalenvironmentalsocreatesspecificriskfactorssuchasthecontinuallychangingdemographicsofEPSpersonnel,theirexperienceandcapacity.
TheEPSdoesnothaveunlimitedresourcessoweemployanintelligencebasedapproachtodeployintotheareaswheretheycanhavethegreatesteffect.Thismeansthatdetaileddata-gatheringandanalysisisrequiredtoguidethedeploymentofourresources.Italsoinvolvesconductingresearch,reviewingleadingpractices,assessingriskandadjustingourapproachtooptimizeperformance.
PatrolandbeatpersonnelaredeployedusingtheGeographicalDeploymentModel(GDM).Thismodelisbaseduponworkload,resourcesandgeography,andestablishestheallocationofpeopletospecificareas(Districts)toensureapromptpoliceresponsetohighpriorityincidents.ItalsoenablestheEPStomaintainavisiblepresencethroughproactivepolicingacrosstheCity.Otherpolicingandsupportactivitiesarecoordinatedcentrally.Forinstance,specializedareassuchasHomicideSectionandtheCrimeScenesInvestigationUnitsarecentralizedandrespondtorequestsfromacrosstheServiceandCity.
PartnershipsareessentialtotheEPSbusinessmodel.TheServiceinteractswithmanyotherorganizationsduringthecourseofitswork.Forinstance,theEPSmayinteractwithEmergencyMedicalServices(EMS),socialservicesandotherlawenforcementagenciesinthecourseofjustonecallforservice.Itiscriticalthataccountabilitiesarewellunderstoodwhendeliveringinpartnership.EPSpersonnelneedtoknowwhattheyareresponsibleforandwhattheyshouldexpectfrompartneragenciesandgroupsinaddressingmattersofpublicsafety.
Finally,tooperateeffectivelyinthecity,theEPSmustengagetheassistanceofthecommunity.Increasingpublicsafetyisthekeytothemission,andthepublichasasignificantroletoplayincontributingtothat.Understandingofthemake-up,needsandcircumstancesofthecommunity,maintainingthepublictrustandengagingwiththemeffectivelywillcontinuetoassisttheEPSindeliveringonitsmission.
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
4
What are our goals
Thesefourstatementsrepresentthedesiredstrategicoutcomesarisingfromourefforts.
Commitment to Professionalism
Thisisakeyoutcomeofallbusinessactivitieslargeandsmall.Itrepresentstheresultofadheringtothecorevaluesandbuildingonthecornerstonesoforganizationaleffectiveness.Professionalismappliestoeverybody,allthetime.Itinvolvesstrivingforexcellenceinallactivities.
Reduced Crime and Victimization
Thisinvolvesreducingthefrequencyandseverityofcrimeanddisorderaswellastherelatedfearcausedbyvictimization.Investigative Excellence
Thisincludesensuringahighstandardofinvestigativecompetencywhichcanbereflectedinincreasedclearanceratesandsuccessfulprosecutionsthatsupporttheadministrationofjustice.
Increased Efficiency and Effectiveness
Althoughtheyarerelated,effectivenessinvolves“doingtherightthing”andefficiencyinvolves“doingthingsright”.
Includedareinitiativessuchas;
•Processsimplification
•Effectiveuseoftechnology
•Effectivepolicingpractices
•Soundleadership,managementandsupervisorypractices
•Productivecollaborationwithpartners(othercitydepartments,externalorganizations andordersofgovernment)
•Useofbestpracticesandprofessionalstandards
ThestrategyprovidesorganizationalalignmentwithotherEPSdocumentsincludingtheAnnualPolicingPlan,theInvestmentGovernancetoolandoverallperformancemeasurementaimedatoptimizingthefourstrategicgoals/outcomes.Detailedmetricsforachievingtheseoutcomeswillbedevelopedandadjustedovertime.
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
5
The Vision Statement
AVisionStatementoutlineswhatanorganizationwantstobe,orhowitwantstheworldinwhichitoperatestobe(an“idealized”viewoftheworld).Itisalong-termviewthatconcentratesonthefutureandservesasasourceofinspirationorfocus.TheEPSvisioncontainstwokeythemes:OnefortheCityandGeneralPublic,andonefortheEPS.
The EPS vision is:To make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
Althoughexternalcircumstancesmaynotseemtofavorthepossibilityofbecoming“thesafestmajorcityinCanada”anytimesoon,thisgoalistheonlyacceptabletargetandisdeliberatelyaspirationalinnature.Usingasportinganalogy,noteamwouldstartaseasonwithouttryingtowinthechampionship.AloftygoallikethiswilldrivetheEPSeachdaytodotheabsolutebestjobwecan.
Thesecondpartofthevision,“beingrecognizedasaleaderinpolicing”,isinlinewiththeEPScorevaluesofinnovationandcourage.Itinvolvesthedesiretobeacknowledgedbypartners,thepublicandotherkeystakeholdersasbeingacreative,competentorganizationwiththeconfidencetotakealeadershiproleinprovidinginnovative,professionalpolicingservices.
Putting the Strategy into Action
TheEPSstrategymapcanbeusedinmanyways.Aspreviouslystated,itwillbeusedbyallEPSemployeesandlevelsofleadershiptosetobjectives,evaluateexistingandproposedactivities,providedirection,communicateandmanageoperations.
Inaddition,thestrategyisavaluabletoolwhencontemplatingnewbusinessinitiativesordevelopingproposedchangestothewaywedobusiness.Whileourmissionandvisionwillremainconsistent,changesandimpactscanbeconsideredregardingeachofthefourmainelementsofthestrategythatfallbetweenthem.
Forinstance,whenconsideringchangestoresourcessuchaspersonnelorfacilities,amanagercanusethemaptopayattentiontosubsequentimpactstoguidingprinciples,operationalinfluencesandoutcomes.Inanotherexample,wemightconsiderchanginganapproachtooperationsandwecanusethemaptoexaminepotentialimpactstooutcomes,changesintheapplicationofourprinciplesandanticipatedrequirementsforresources.Theultimateobjectiveisthatallbusinessactivitiesbeassessedregardingtheiralignmenttothestrategyaimedatachievingthemission,leadingtowardthevision.
ItensuresthatthattheEdmontonPoliceServiceisalignedinbeingDedicated to Protect, and Proud to Serve.
Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.
Integrity • Accountability • Respect • Innovation • Courage • Community
Core Values
Edmonton Police Service StrategyDedicated to Protect, Proud to Serve
Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.
What are our goals
• Commitment to Professionalism
• Reduced Crime and Victimization
• Investigative Excellence
• Increased Efficiency and Effectiveness
What influences our operations
• Risk & the Environment
• Intelligence Based Approach
• Geographic Deployment Model for Patrol
• Centralized Coordination of Specialized Resources
• Working in Partnerships
• Community Engagement
What guides us
• Our Core Values
• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building
What we require • People
• Infrastructure
• Finances
• Stakeholders
• Information
6
©2012EdmontonPoliceServiceFirstPublished2013
EdmontonPoliceService9620—103AAvenueEdmonton,AlbertaT5H0H7CANADA
Phone(780)421-3333Fax(780)421-2808www.edmontonpolice.ca
Allrightsreserved.PrintedinCanada.Thecontentsofthispublicationmaynotbereproducedortransmittedinanyform,eitherinpartorfull,includingphotocopyingandrecording,withoutthewrittenconsentofthecopyrightowner.Nopartofthispublicationmaybestoredinaretrievalsystemofanynaturewithoutpriorwrittenconsent.