Head OfficeTallet Al Khayat, Mama Str.,Farah Bldg.P.O.Box 14/6654Beirut, LebanonT. +961 1 700 332F. +961 1 815 050E. sales@edm.com.lb

Software Solutions OfficeUnesco, Saeb Salam Av.,Saiidi Bldg.P.O.Box 14/6654Beirut, LebanonT. +961 1 307 907F. +961 1 307 927E. sales@edm.com.lb

Kingdom of Saudi ArabiaOlaya Str. 21, Sulayyem Bldg.RiyadhT. +966 1 4164020M. +966 55 3119163E. mbsksa@edm.com.lb

Engineering Design & Manufacturing sarl

Offering you innovative

IT SOLUTIONS with trust & efficiency...

www.edm.com.lb

1.GM word

2.History

3.Board of directors

4.Mission & Vision

5.EDM divisions

6.Why choosing EDM

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A MISSION TOWARDSINNOVATION & SUCCESS

Through over 25 years of dedication and hard work,EDM was able to create thousands of success stories that we proudly consider part of the company assets.Today we stand among the leading companies in the Lebanese IT solutions industry owing it to the high support offered by our emploees, partners and customers.

I strongly believe that the success of any company lies in its capability to acquire dedicated professionals who work in synergy and harmony to achieve the company main goal: “Customer Satisfaction”.With each step performed, we respect and abide to our core values that define who we are as individuals and corpora-tion.

We say thank you to our talented and professional team and thank you to our customers who trusted us and gave us the opportunity to serve them best.

Cordially,

Abdussamii Al-SharifGM and Head of EDM family

1 | GM WORD

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Established in 1990, EDM rapidly grew to become a leading company in providing Information Technology products and services to the growing Lebanese market.Founded by a group of three ambitious computer and communication engineers. We provide the business society with the most advanced and efficient IT solutions. We strive to meet and exceed customers’ needs through our sup-port; believing in a win-win approach for better results. Today, EDM has become a fully integrated regional player and a turnkey solutions provider in Lebanon and the MENA region through its five subsidiaries:

a. Information Technology Solutionsb. Power & Backup Solutionsc. Software Solutionsd. Microsoft Business Solutionse. Telematics Solutions

2 | HISTORY

Quick Facts:- EDM has achieved thousands of success stories.

- EDM serves a wide customer base ranging from construction,

hospitality, retail, distribution and many more.

- EDM operates with over 100 highly trained staff.

- EDM extends to cover the MENA region with its operations.

3 | BOARD OF DIRECTORS

Abdussami Al Sharif,General Manager

Holder of a Bachelor degree in Computer and Communication Engineering from the American University of Beirut. Founder of EDM.

Over 25 years of experience in the IT and Power solutions.

Zuhdi Al Ahwal,Managing Partner

Holder of a bachelor degree in Computer and Communication Engineering from the American University of Beirut.

Founder of EDM. Over 25 years of experience in ERP market.

Imad Kozem,Managing Partner

Holder of a Bachelor degree in Computer Science from the American University of Beirut. Founder of EDM. Over 25 years

of experience in the Middle East region.

Our leaders to success

Mission: To be the technology solutions partner of choice and to grow long term relationships with the Customer and TalentedEmployees. Vision: Lead the information technology market with breakthrough and innovative solutions and outstanding customersupport.

- Commitment: EDM and its employees are committed to deliver its services in seriousness and professionalism.

- Integrity: EDM and its staff must display mutual respect among the work environment and facing the customer.

- Innovation: offering the extra mile. EDM welcomes a pro-active work environment and idea initiation.

- Customer Oriented: the Customer is the company’s success!

4 | MISSION & VISION

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5 |

EDMDIVISIONS

A.Information Technology Solutions

B.Power & Backup Solutions

C.Software Solutions

D.Microsoft Business Solutions

E.Telematics Solutions

5.a | Information Technology Solutions

EDM Information Technology Solutions provides a broad portfolio of offerings including:

- IT Consultancy Services- IT Security & Internet Control and Protection- IT infrastructure & Network Design and Integration- Virtual Private Networks- Backup Solutions- Disaster Planning and Recovery- Maintenance Service- Customer Service and Support- Asset management solutions- Office Workflow and automation application

We take pride of our Partnership to deliver the best products and services - Microsoft Gold Certified Partner - IBM / Lenovo Authorized & Certified Reseller - HP Authorized Reseller- Kaspersky Gold Certified Partner (Internet Security etc…)

- Acronis Certified Partner (Backup & Disaster Recovery)

- Cyberoam Platinum Partner (UTM & Firewall)

- ZTS Distibutor (Attendance & Access Control Machines)

- POSBank Authorized Reseller (POS Hardware and Software)

- DIMO Software (Asset Management Solutions)

- Hyland Onbase (Enterprise Content Management Solutions)

- Samsung B2B Business Partner (Samsung Business Printers, LFD, Schooling Solutions)

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We make sure to support you all the way from taking the decision to maintain the purchased product or service selected from the below:

- Home UPS- Small Office & Network UPS- Data Centers & Facility UPS- Sealed Lead Acid Batteries- Open Valve Batteries- Traffic & Transportation Systems- Renewable Energy- Telecom Rectifiers- Voltage Regulators

5.b | POWER & BACKUP SOLUTIONS

The preventive and maintenance program

The preventive and maintenance program goes one step further by planning monthly visits to our customers during which the products are fully checked and information is recorded and updated respectively including but not limited to: status and measurements, Environmental and Physical conditions, batteries, software calibration for smart systems.

Our Partners

- APC by Schneider Electric Authorized Reseller (Data Centers & Facility UPS)

- Alpha Technologies Authorized Distributor (Telecom Rectifiers & UPS from 350VA to 4000KVA)

- ORTEA Authorized Reseller (Voltage Stabilizers up to 6000kVA)

- Tripplite Authorized Distributor (UPS, PDU, Rack cabinet, Surge arrestor, etc…)

- HAWK Authorized Distributor (UPS & Sealed Lead Acid Batteries)

- BAE Authorized Reseller (Telecom & Industrial Batteries)

- Thunder Plus Authorized Distributor (Open valve battery from Yuasa)

WE SERVE YOUAROUND THE CLOCK: 24/7 SUPPORT

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5.c | SOFTWARE SOLUTIONS

Building on more than 25 years of experience in accounting, stock & payroll and hundreds of software projects, EDM Software Solutions brings you the tools for efficient and productive processes.Our solutions are: Dynamic - Scalable - Modular - User FriendlyOur solutions cover SMBs ranging from single user environments to multi users covering tens of users working inmultiple sites.

Our solutions cover the following modules:

- General Ledger - Inventory & Stock Control- Accounts Receivable- Accounts Payable- Banks- Retail & POS- Production - Budgeting

- Distribution- Service Center- Fixed Assets & Leasing- Payroll & Attendance- Tasks Management & Workflow- Car Rental- Allocation / Jobs / Cost Centers

EDM Business Suite:The product targets small enterprises with up to 5 users

NORIA ERP:Noria targets medium enterprises. Implemented in multi-ple countries across the MENA region, Noria combines smooth integration, ergonomic interface with advanced scalability and cutting-edge functionality, topped with strict security and safety features.

Simplex: Simplify your school’s staff and payroll management and eliminate hours of manual data entry instantly.Simplex school management software can offer you auto-mated payroll options that no other software can.

E-commerce: EDM can integrate the e-commerce process; the buying and selling of goods and services with direct integration into your back office ERP system.

Point Of Sale: “Venda”- Transaction, Gift, Loyalty Processing - Cash and drawer management - Inventory Receipt, Reporting, Stock Counts

ASAP: (Automated Sales Application Program) Tablet & PDA mobile applications designed to facilitate work for people on the move. Present and sell products easily to clients and allow salesmen to make invoicing, transactions & close client payments on-site.

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5.d | MICROSOFT BUSINESS SOLUTIONS

Because we care about the customers and believe in the necessity of keeping your promise as a company towards them by optimizing your results, EDM partnered with Microsoft Dynamics to provide you with the best Solutions respectively to your industry.

Microsoft Dynamics NAVis a complete enterprise resource planning (ERP) soft-ware solution for mid-sized organizations that is fast to implement, easy to configure, and simple to use.Microsoft Dynamics NAV has more than 1.2 M custom-ers worldwide, and is available in more than 40 country versions.

Microsoft Dynamics CRMis a customer centric Customer Relationship Manage-ment (CRM) solution designed to support the effective management of customer relationships and lifecycle, from initial lead right through to after sales activity.Microsoft CRM is proven to improve client retention and attraction by facilitating excellent customer service. Microsoft Dynamics CRM is the fastest growing CRM solution on the market with more than 750,000 individual users across 10,000 businesses in over 20 languages.

+ Point of Sale (POS)- Transaction, gift, loyalty processing- Cash and drawer management- Customer data capture, purchase history, wish list- Inventory receipt, reporting, stock counts

+ E-commerce- Dynamic refiners and recommendations- Web content management and site development- Reserve and collect- Real-time inventory updates and catalogue- Shopping cart, payments

LS RetailFrom multi-channel presence to complex inventory and customer service enhancement, retailers face an increasing number of challenges in their day-to-day operations. LS Retail is a comprehensive retail management solution built on the award winning ERP system Microsoft Dynamics NAV. It is an advanced, intuitive, fully-integrated retail management system that provides you with full control and real-time shared access to valuable data and analytical tools.

+ Marketing and Loyalty AppQuick and easy access to customer purchasing history allows sales reps to provide personalized service and meaningful recommendations to increase upselling and cross-selling opportunities. At the same time, the LS Omni mobile loyalty solution can help you target customers with tailored offers and promotions and deliver a personal and highly engaging mobile experience directly at their fingertips.

ADDED VALUE- Microsoft Certified Professionals (MCPs) on staff- Proven technical expertise in Microsoft products- Access to direct support from Microsoft at any time- Years of practical experience completing deployments

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5.e | TELEMATICS SOLUTIONS

Vehicle Tracking:offers real-time vehicle tracking and fleet Temperature Monitoring:allows notifications of changes in temperature in areas where climate conditions are critical using.

Dispatching & Route Optimization:handles the routing of fleet providing distance, time and cost analysis of routes in addition to the optimal order and sequence of customers to visit.

Small size Tracking Device with magnetic mount: - Real time tracking device using GPS and GPRS technology- Built with strong magnets to be attached under vehicles or trucks- Used for intelligence and military purposes - Uses motion and acceleration sensors to minimize power consumption and to extend battery’s life

- Built in battery that lasts for one week- Currently investigating the feasibility of using kinetic energy batteries that can charge themselves by motion

Small size Tracking Device for Personal Tracking:- Device can fit inside a belt and an emergency button is added to it to report incidents- Currently investigating fitting it inside the shoe tongue- Useful for people that work in hazardous and dangerous areas where accidents and kidnapping are common- Can be used also for people with medical problems that could get lost

Online Power Meters: - Connected power meters that can measure power consumption with accuracy down to 0.1%- Domestic and personal: Used to monitor power consumption of an apartment and control it. Information can be accessed from the devices or through any connected phone - Industrial / Smart Grid: Optimizing power distribution by detecting which areas are consuming more power and raise awareness- Industrial /real time and remote collection of power consumption per apartment. The devices use mesh network communication to submit collected information to one central connected device

EDM provides its customers with a wide range of Telemetry Solutions:

Research & Development:Rapid Prototype development, customized telemetry solutions and terminals, PCB prototyping and Assem-bly, full integration with GPS/GPRS/RFID/Wi-Fi/Ethernet Modules.

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6 | WHY CHOOSING EDM

a. Customer Support:

Our dedicated team provides direct assistance to our customers, ensuring that daily operations are carried out in the correct way by retaining accurate time visits and follow up tasks to support our clients. We help you maintain a produc-tive problem free work flow

b. Research & Development

To always follow up with the market needs and trends and to provide you with the most innovative and outstanding services; EDM proudly present a well-structured R&D department consisting of a wide range of professional and talented engineers. Giving EDM a competitive edge.

c. Sales Team:

Our sales team work around you. They show great competencies in offering you the appropriate services and products that matches your business needs and facilities its smooth success.

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