Ecophon 27 February 2019 Smart Working and the Future of Work€¦ · Workhubs/ Coworking /...
Transcript of Ecophon 27 February 2019 Smart Working and the Future of Work€¦ · Workhubs/ Coworking /...
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Smart Working and the Future of Work
Ecophon 27 February 2019Andy Lake
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Free to download from Flexibility.co.uk website
See:www.flexibility.co.uk/
for ordering details
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In this session
• Overview – trends impacting work & the workplace
• Screens and surfaces
• Ubiquitous computing
• Data everywhere – but what will you do with it?
• Coworking
• Biophilia and the sensory workplace
• What about the humans?• Where will we be?
• How much will we work?
• What do we want?
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Reading the Future
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So, now that you’re at this end of the maturity scale ….
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Trends impacting work and the workplace
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Trends impacting work and the workplace
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Collaboration everywhere …… and lots of screens
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5-10 year horizon
• More immersive collaboration technologies
• New kinds of screens and intelligent surfaces
• Voice recognition and gesture control
• Remote interaction with systems and live data• Remote monitoring
• Remote diagnostics
• Interaction with automated and intelligent systems in the workplace
• Hands-on work becoming knowledge work
• Augmented and virtual reality
• Wearable systems
• Intelligent building systems
How will/might these impact on workplace design?
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Digitisation / Industry 4.0 – who does what and how
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Data – in the workplace
Sensors everywhere tracking occupancy, movement, activity, technology use environmental quality etc … with real-time reporting and analysis
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Data – reporting, analysis, booking options
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Things we can quantify – and analyse
• Space utilisation• Desks
• Meeting rooms
• … All activity-based spaces
• Communal areas
• Wellness areas
• Location of people
• Footfall
• Levels of interaction
• Dwell time
• Productivity (?)
• Movement
• Temperature
• CO2 levels
• Noise
• Light
• Humidity
• Energy use
• Water use
• Waste / recycling
• Print / paper
• Other consumables
• Parking
• Technology use:• Times of use
• Applications
• Where used
• Remote access
• Remote collaboration
• Tech performance
• Tasks completed
• Use of time …
• Healthy work practices ….
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Data, data, data
We are well on the way to being “an increasingly quantified society” - Jamie Susskind, Future Politics
But what will we do with all that data (about work, workplace, tech use,
behaviours)?
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Workhubs / Coworking / Flexible officing
• Flexible officing expected to grow 25-30% per year over next 5 years –additional 7 million m2 (JLL)
• Predicted to be 30% of corporate portfolios by 2030
• 29% growth in Europe 2017 – 625,000 m2
Growth 2017
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Hot trend: Biophilia and the natural office
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Biophilia and the natural office
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Biophilia and the natural office• Human’s innate attraction to
nature and natural forms
• Planting
• Natural materials (wood, stone)
• Access to natural light
• Natural sounds
• Smells
• Touch
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Biophilia – an elephant in the room?
Something strange about removing people from natural environments where they are comfortable to work in concrete, steel and glass boxes, then retrofitting natural features ….
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Biophilia and the natural away-from-the-office
Garden pod
Home work setting with a view
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e.g. Where will we mine?
Hands-on work becoming knowledge work
Impacts of AI and robotics beyond the workplace
Spatial impacts on where people work of autonomous and (partial) remote-control machines …
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Agri-robotics
What is a farmer now?
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Inspection robots
For sewers, sites, engines, pipes
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Robotics in healthcare
Impacts of working alongside robotic tools and prosthetics – who works where and how … and what kind of spaces are needed?
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Robots in charge?
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“Just like that!”
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Added capacity through AI and robotics
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5-10 year horizon – impacts• Impacts on workplaces
• Need to accommodate new activity based around new tools
• Demise of desk-centred factory model of office
• All that data – need for reconfigurability if we are to make good use of it
• Taking some activities out of the workplace
• Bringing others in. Or out in a different place
• Opportunities to be more natural and human-centred
• Sharing space – really sharing it
• Hospitality approach to facilities, i.e. like with coworking
• Desperate need to take non-work workplaces seriously
• Impacts on humans• Quantified objects? Or autonomous agents?
• Balance of skills required will change – need to be tech-curious, to do what we want to do, empowered by technology
• Beware “humans in the gaps” approach to AI
Yesterday’s future office