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Transcript of Economic indo
Economic 360 for Indonesia: Growth
Prospects and Emerging Opportunities in the
ICT Industry
4736-90
April 2012
Indonesia’s ICT Industry Decoded: Hardware, Software, and Telecom
to Propel Growth
2 4736-90
Disclaimer
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3 4736-90
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Certification
4 4736-90
Political Analysis 13
Economic Analysis 30
Social Analysis 38
Technology Factors 43
Legal Factors 48
Environmental Factors 55
ICT Industry 62
Telecommunication Market 78
Information Technology 90
Executive Summary 8
About Frost & Sullivan 98
Contents
5 4736-90
Economic 360 Perspective: Budget Allocation to Ministries (Indonesia), 2009-2010 22
Economic 360 Perspective: Foreign Direct Investments (Indonesia), 2004-2010 26
Economic 360 Perspective: Economic Indicators (Indonesia), 2004 and 2010 32
Economic 360 Perspective: Demographic Statistics (Indonesia), 2010 39
Economic 360 Perspective: Employment Indicators (Indonesia), 2007-2010 40
Economic 360 Perspective: Sectorwise Foreign Capital Ownership Limit (Indonesia), 2010 51
Economic 360 Perspective: Negative Investment List (Indonesia), 2010 52
Economic 360 Perspective: Business Taxes and Specific Taxes on Corporations (Indonesia), 2010 53
Economic 360 Perspective: Personal Tax Rates (Indonesia), 2010 54
Economic 360 Perspective: Environmental Issues and Government Initiatives (Indonesia), 2010 57
Economic 360 Perspective: Key Environmental Agreements (Indonesia), 1958-1998 58
Economic 360 Perspective: Key Environmental Indicators (Indonesia), 2010 59
ICT Industry: Investment Criteria (Indonesia), 2010 65
ICT Industry: Sector Deployment (Indonesia), 2011-2025 70
ICT Industry: Palapa Ring Project Description (Indonesia), 2005-2012 71
ICT Industry: Universal Service Obligation (Indonesia), 2011 73
ICT Industry: Initiatives (Indonesia), 2009-2020 76
ICT Industry: IT Competitiveness Index (Major ASEAN Members), 2011 77
ICT Industry: Key Features of Telecommunication Market (Indonesia), 2010 80
ICT Industry: Telecommunication Market Regulations (Indonesia), 2001-2010 81
ICT Industry: Major Telecommunication Companies (Indonesia), 2010 82
ICT Industry: Major Telecommunication Services Providers (Indonesia), 2010 83
ICT Industry: Company-wise Mobile Subscription Rate Increases in the Telecommunication Market (Indonesia), 2007-2010 83
ICT Industry: Number of Fixed Telephone Line Providers in the Telecommunication Market (Indonesia), 2008-2010 86
ICT Industry: Number of Mobile Network Providers in the Telecommunication Market (Indonesia), 2008-2010 88
ICT Industry: Key Features of IT Market (Indonesia), 2011 92
ICT Industry: Business Opportunities (Indonesia), 2011-2014 97
List of Figures
6 4736-90
Economic 360 Perspective: Political Transition (Indonesia), 1999, 2002, 2004 and 2010 14
Economic 360 Perspective: Timeline of Election Trends (Indonesia), 1967-2010 16
Economic 360 Perspective: Budget Deficit (Indonesia), 2004-2014 21
Economic 360 Perspective: Fiscal Policy (Indonesia), 2008-2010 23
Economic 360 Perspective: Bank Indonesia Rates and Inflation Rates (Indonesia), 2005-2010 25
Economic 360 Perspective: Exports, Imports and Trade Surplus (Indonesia), 2004-2014 28
Economic 360 Perspective: Membership in Various Organizations (Indonesia), 2010 29
Economic 360 Perspective: Industry Growth Rate (Indonesia), 2004-2010 33
Economic 360 Perspective: Exchange Rate (Indonesia), 2004-2010 35
Economic 360 Perspective: Current Account Balance (Indonesia), 2004-2010 36
Economic 360 Perspective: Economic Growth Trends (Indonesia), 2004-2014 37
Economic 360 Perspective: Health Expenses by Category (Indonesia), 2010 42
Economic 360 Perspective: Labor Laws (Indonesia), 2010 50
Economic 360 Perspective: Key Environment Issues (Indonesia), 2010 56
Economic 360 Perspective: Strategies Set by the Green Paper for Various Sectors (Indonesia), 2010 61
ICT Industry: Structure (Indonesia), 2010 63
ICT Industry: Institutions and Government Bodies (Indonesia), 2010 64
ICT Industry: e-initiatives (Indonesia), 2010 66
ICT Industry: e-governance Planning Process (Indonesia), 2010 67
ICT Industry: e-governance Initiatives (Indonesia), 2001-2010 67
ICT Industry: Principal Sectors Covered Under National Connectivity (Indonesia), 2011-2025 68
List of Charts
7 4736-90
ICT Industry: Major Projects (Indonesia), 2011-2025 69
ICT Industry: USO Program (Indonesia), 2009-2025 72
ICT Industry: Telecommunications Market Segmentation (Indonesia), 2010 79
ICT Industry: Market Share of Fixed Line Service Providers in the Telecommunication Market (Indonesia), 2010 79
ICT Industry: Market Share of Mobile Service Providers in the Telecommunication Market (Indonesia), 2010 79
ICT Industry: Foreign Investments in Telecommunication (Indonesia), 2010 84
ICT Industry: Telecommunication Projects (Indonesia), 2011-2015 85
ICT Industry: Fixed Telephone Lines in the Telecommunication Market (Indonesia), 2004-2014 86
ICT Industry: Mobile Subscriptions in the Telecommunication Market (Indonesia), 2004-2014 88
ICT Industry: Telecommunications Equipment Trade (Indonesia), 2004-2014 89
ICT Industry: IT Market Segmentation (Indonesia), 2010 91
ICT Industry: Sector-wise IT Spending (Indonesia), 2010 93
ICT Industry: Internet Usage in the IT Market (Indonesia), 2004-2011 94
ICT Industry: Fixed Broadband Subscriptions in the IT Market (Indonesia), 2004-2014 95
ICT Industry: Fixed Broadband Subscription Penetration Rate in the IT Market (Indonesia), 2004-2014 95
ICT Industry: Personal Computers in Use in the IT Market (Indonesia), 2004-2011 96
List of Charts (continued)
8
Executive Summary
9 4736-90
Political Analysis
• Indonesia is the best example of political transition from autocracy to democracy. The country has achieved significant political stability
after the re-election of President Susilo Bambang Yudhoyono in July 2009.
• Reforms post 2008 were mainly focused at improving investment climate, macroeconomic and financial policy, energy security, and
natural resources. These reforms were also aimed at enhancing environment and agriculture, infrastructure, and labor laws.
• High bureaucracy and restrictive laws are deterring investment prospects in Indonesia. However, the new political regime stresses on
removing bottlenecks in infrastructure and capacity.
Economic Analysis
• The Indonesian economy is driven by domestic consumption, which has saved the country from being significantly impacted by the
global economic downturn. Indonesia is a part of the G-20 community and is the third in the world in terms of GDP growth rate.
• The highest contributor to GDP in Indonesia is the manufacturing sector, while that to GDP growth is the services sector.
• To reduce the impact of the financial crisis, which the economy felt toward the end of 2008, the Government had pumped in liquidity,
secured alternative financing to fund an expansionary budget, and secured passage of a fiscal stimulus program. The economy has
shown resilience and growth is expected to attain pre-crisis levels by 2011.
• The Government has identified ten priority industries that are expected to drive the manufacturing industry and enhance Industrial
competitiveness.
• Emerging industries with business opportunities include infrastructures, oil and gas, ICT, and the mining sectors.
• Strengthening rupiah, new economic zones, manageable inflation levels, and improving investment climate indicate the prospective
Indonesian economy for the next five years.
Social Analysis
• Indonesia has emerged as an attractive market due to increasing population with high potential for consumer and industrial goods.
The country has a huge domestic market with population of 240.3 million in 2009, of which 50.0 percent was aged below 30 years.
High unemployment levels, poverty, and low qualifications of work force are some of factors affecting consumption in Indonesia.
Executive Summary – PESTLE
10 4736-90
Legal Factors
• The legal system in Indonesia is not very transparent and is prone to inconsistencies. This has a negative impact on the investment
climate.
• Activities listed in the negative investment list completely restrict foreign involvement. The negative list is being revised and is likely to
open up more sectors to foreign direct investment.
Environmental Factors
• Indonesia is currently the world’s largest emitter of greenhouse gases (GHGs) but has pledged to reduce emissions by 26.0 percent by
2020.
• To achieve its emission targets, the Government is taking measures to lower deforestation rates, reduce use of peat lands, and
increase the proportion of renewable energy in energy mix.
Technology Factors
• R&D is still in the nascent stage of development in Indonesia and most companies do not have an R&D base in the country. However,
in light of Science and Technology Vision 2025, significant achievements are being made in these two fields.
• The Ministry of Research and Technology (KRT) is meant to encourage organizations, especially research institutions, to conduct
research in priority areas, namely technology, food, energy, defense and security, transportation and medicine and health.
Executive Summary – PESTLE (continued)
11 4736-90
Information and Communications Technologies (ICT)
• ICT Overview: ICT industry in Indonesia is regulated by Ministry of Telecommunication and Information Technology. ICT spending
crossed $17.00 billion in 2010 and the industry contributes approximately 2.0 percent to the country’s GDP. The industry is a
priority industry as a part of the Government Infrastructure Development Program.
• Government initiatives to improve ICT sector includes the following:
o National Master Plan: The Indonesian government has framed the Master Plan for Acceleration and Expansion for
Indonesia Economic Development (MP3EI) in order to achieve the status of a developed nation by 2025. Improvement of
connectivity between the islands of the country is one of the priority areas. The industry is a part of the seven priority
industries of the Java economic corridor.
o USO: National Universal Service Obligation (USO) program aims to bridge the gap between urban and rural ICT access
by developing ICT infrastructure in remote areas. Asian Development Bank (ADB) and the Government of Indonesia are
involved in the development of ICT in rural areas. The USO program objective is to ensure that telecommunication
services, including Internet and broadband, are provided in remote parts of rural areas of the country.
o E-initiatives: E-governance in Indonesia was introduced by using telematics technology. This was introduced in order to
support the democratic governance practice, to assist communication between the central and local governments, and to
move towards an era which is centered around an informed society. Facilities such as the National Information System of
Standardization (SISTANAS) and Indonesia Standardization Information Network (INSTANET) are used to promote
e-governance.
o Palapa Ring Project: The Palapa Ring Project is the most important ongoing infrastructure development initiative to
support e-governance in Indonesia. The objective of the project is to set up a domestic fibre optic network that would
connect 440 districts and 33 provinces across the country, construct a high-capacity (320 Gbps) support network, and
improve the Wi-Fi infrastructure in east Indonesia.
Executive Summary – ICT
12 4736-90
Information Technology (IT)
• IT Sector: The IT market in Indonesia is dominated by the hardware segment and it accounts for more than 70.0 percent of
Indonesian IT spending. The software market is relatively smaller compared to the hardware market and is still nascent. The IT
services market is witnessing robust growth and is mainly supported by demand from the manufacturing, telecom, and banking
sectors.
• Hardware segment is to benefit as the duty elimination on PC auxiliaries is most likely to increase international trade. The
government is strengthening IT training in educational institutions which could drive the demand for PCs in the forecast period.
• Increasing demand for cloud computing technology will have a positive impact on the software sector.
• Automation of major corporate activities is expected to facilitate growth of the market.
Telecommunications
• Telecommunications (telecom) Sector: The telecom sector includes both public sector and private sector companies. Current
policy liberalization was key in attracting foreign investment to the sector. The domestic companies, which currently serve the
telecommunication market in Indonesia, include Telkomsel, Indosat, and Excelcomindo. Other prominent foreign participants and
new entrants include Saudi Telecom, Smart Telecom, and PT Barkie Telecom.
• Indonesia has the third-largest number of mobile operators in a country in the Asia Pacific region, behind India and Bangladesh.
There are over 200.0 million mobile subscribers in Indonesia and the number of mobile subscribers increased by 38.0 percent in
2010 compared to 2009.
• Introduction of WiMAX and 3.5G technology can significantly boost investment in the coming years.
• Network upgrade and development, which are part of government initiatives, could create investment opportunities through private
public partnership. In addition, the Government of Indonesia may liberalize policies related to investment in telecom tower
infrastructure.
Executive Summary
13
Political Analysis
14 4736-90
1999 2002
• Amendments made included:
President cannot serve
beyond two terms
• Highest state institution
People’s Consultative
Assembly (MPR)
• Political institutions witness
change from authoritative
structure
• First liberally elected
national, provincial, and
regional parliament since
1955
• Initial stages of
democratic transition
after the fall of long-
serving dictator Suharto
in 1998
2004
• Stable political
condition with the
re-election of the
first
democratically
elected president
in 2009
• First direct presidential
elections
• Prohibition of societal group
representation in MPR
• Establishment of Regional
Representative council
• MPR evolved as a bicameral
legislature
2010
Economic 360 Perspective: Political Transition (Indonesia), 1999, 2002, 2004 and 2010
• Indonesia is a republic based on the constitution that came into effect in 1945.
• ‘Trias Politica’ constitutes of distinguishing legislative, executive, and judicial bodies.
Prominent Political Parties
• Democrat Party
• Golongan Karya (Golkar)
• Indonesian Democratic Party-Struggle (PDIP)
• Justice and Prosperity Party (PKS)
• National Mandate Party (PAN)
• National Awakening Party (PKB)
• United Development Party (PPP)
• Greater Indonesia Movement (Gerindra)
• People’s Conscience Party (Hanura)
Source: Frost & Sullivan research
Political Structure and Trends
15 4736-90
Legislative Branch
• MPR
People’s Representatives Council (DPR)
is the lower house of the Indonesian
parliament.
Regional Representatives Council (DPD):
Upper house: It houses four
representatives from each province of
Indonesia.
• Currently, the MPR has 560 members from DPR
and 132 members from the DPD.
• The DPR and the DPD members are elected
every five years.
Executive Branch
• The Judicial Branch includes Supreme Court, Constitutional Court, and Judicial Commission.
• Supreme Court is the most prominent institution in the judicial branch and the President appoints its judges.
• Constitutional Court is concerned with constitutional and political issues.
• Judicial Commission supervises the judges.
• The Executive Branch comprises of the
President, Vice President, and the Cabinet of
Ministers.
• The President is the Head of State and the
Commander-in-Chief of armed forces. He is also
accountable for domestic governance, policy-
making, and foreign affairs. He also elects the
cabinet.
• Ministers report to the President and do not
represent any specific political party, in the
cabinet.
Judicial Branch
Political Framework
16 4736-90
Economic 360 Perspective: Timeline of Election Trends (Indonesia), 1967-2010
1967-1999 Prior 2004 2004
Suharto era (1967-98)
Suharto became the
President in 1967.
During his rule, the
Executive Branch exercised
unrestricted power. There
were inept legislative and
Judicial branches.
Fall of Suharto and the end
of dictatorship came in
1998.
First democratic election in
Indonesia was held in 1999.
MPR, which was the highest-
level governing body and
consisted of the parliament
members and group
representatives, elected the
President.
Presidential system had a
clear distinction of powers
between the legislature and
executive government.
The members of General
Election Committee (KPU),
conducting parliamentary as
well as presidential elections,
could be members of political
parties.
First direct
presidential
election in
Indonesia was
held in 2004.
Golkar party won
the 2004
election.
Susilo Bambang
Yudhoyono was
elected as the
President.
President and Vice
President are elected
hereafter, on vote of the
citizens.
Separate elections were
conducted for the
Parliament and the
President.
MPR is bi-cameral and is
composed of People’s
Representatives Council
(DPR) and the Regional
Representatives Council
(DPD).
KPU is made strictly non-
partisan.
Post 2004
Susilo Bambang
Yudhoyono was re-
elected as the
President on July
8, 2009.
Partai Demokrat
(PD) (Democratic
Party) emerged as
the single-largest
party in the DPR.
2010
Source: Frost & Sullivan research
Indonesia: Path Ahead (2011-2014)
• Political environment is likely to remain stable at least till the next election in 2014.
• The democratic nature and transparency of the elections are likely to continue.
Elections
17 4736-90
Separatist Movements
• Separatist movements in Aceh and Papua are among the prominent challenges faced by
the Government of Indonesia.
• The Government entered into the Helsinki Agreement with Aceh in 2005. The Agreement
provided certain special economic and political privileges to the province and was able to
subside separatist movements in the region. However, such movements still persist in
Papua.
De-centralization
• The Indonesian Government started decentralization of political and economic power,
empowering district level authorities in January 2001.
• Sub-national governments were given more powers on local public services and had the
permission to implement about 33.3 percent of the national budget.
• Approximately 2.6 million central government employees were transferred under the sub-
national government.
• Direct elections were organized for both local executive and legislative branches to increase the
reliability and transparency of the local governments.
• Approximately 90.0 percent of the Indonesian population live in the provinces of Java and
Sumatra alone, causing high economic concentration in these places. The fiscal de-
centralization is expected to address these inequalities.
• The Indonesian inter-government transfers had increased to approximately five times in 2009
than its value in 2000.
• The quality of spending and enabling the poor regions to optimize their resources continue to be
the challenges for the Indonesian Government.
Key Political Issues
18 4736-90
Reforms
• Post 1998, a new reform process called ‘Reformasi’ was introduced in Indonesia. Its main
objectives were to enhance revenue mobilization by increasing the powers of state, combat
corruption and nepotism, and bring about fiscal decentralization, revenue sharing, and expansion of
privatization schemes.
• With the aim of reducing and abolishing corruption from the society, the Corruption Eradication
Commission (KPK) was established in 2004.
• Between 1998 and 2008, the Indonesian Government took up several agricultural liberalization
measures, such as removal of import restrictions, elimination of export bans on wheat, soybeans,
sugar, and palm oil products, privatization, suspension of VAT on essential products, such as rice,
and allowing private traders to import rice.
• There was also liberalization of market access for five service sectors, namely telecommunications,
industrial services, tourism, financial services, and banking.
• The Indonesian Government also took to financial restructuring and termination of insolvent banks.
• Investment and foreign trade liberalization were also undertaken by the Indonesian Government.
• The Government also stressed upon the elimination of cartels.
• P.T. Pertamina (Persero), the state-owned oil and gas company, had a monopoly on upstream oil
development and the distribution of petroleum products in Indonesia. This monopoly ended in 2005.
1998-2008
• The reforms by the Indonesian Government during this period were mainly focused on improving
investment climate, macroeconomic and financial policy, energy security, natural resources,
environment and agriculture, infrastructure and labor laws in Indonesia.
Post 2008
Key Political Issues (continued)
19 4736-90
• The Government focuses on public-private partnerships to achieve infrastructure development.
• Budget allocation for infrastructure was approximately 6.3 percent of GDP in 2010. However, this is
likely to triple public expenditure on ports and airports to optimize the opportunities in the country’s
export sector in 2010.
Highlights of Government Agenda
• The exit strategy from expansionary fiscal and monetary policies are intended to be done in a
coordinated way, so as to uphold market confidence.
• Structural reforms and improvement of the investment climate should be undertaken to sustain
private investment-driven growth.
• Medium-term issues, such as reforms of the financial sector and international regulations, are also
expected to be addressed.
• The Parliament passed the Special Economic Zone law in September 2009, which is going to allow
the Government to develop zones and clusters of economic activity.
• Key areas of focus of the Government in terms of energy security are development of renewable
sources of energy and revival of the agriculture sector.
• Measures were taken to pass the Power Sector Bill by 2010, which opened up the energy sector to
private sector investment in power generation, its transmission and distribution.
• Focus of the Government in terms of services is likely be on accelerating the development of the
service sectors, such as tourism and others.
Infrastructure
Energy Security
Services
Government Agenda 2008-2010
20 4736-90
• Japan is the largest export partner of Indonesia and the
biggest foreign investor in the country.
• Both countries are members of the G20 major economies
and Asia Pacific Economic Cooperation (APEC).
• In 2010, Japan is likely to invest in Indonesia, mainly in
infrastructure.
• The United States works toward maintaining peace,
security, and stability in Indonesia.
• The U.S. Agency for International Development Assistance
programs focus on basic and higher education, democratic
and decentralized governance, economic growth, health,
water, sanitation, and the environment in Indonesia.
• In 2010, the focus is likely to be on energy.
• Relations between Indonesia and Malaysia were ameliorated
under President Suharto.
• However, territorial dispute over the oil-rich islands of
Ambalat and also over cultural claims still exist.
• Both nations are founding members of ASEAN and APEC
and are also members of the Non-aligned Movement.
Malaysia
• Indonesia and Singapore established a Joint Steering
Committee to implement a bilateral Framework Agreement
to create Special Economic Zones (SEZ) in Indonesia’s
islands.
• Both the nations are founding members of the Association
of South East Asian Nations (ASEAN) Indonesia conducts
its foreign relationships with Israel through Singapore.
Australia
• The UK Department for International Development (DFID)
works closely with the GOI and other donors to provide
effective development assistance to poor people in
Indonesia.
• The United Kingdom also provides humanitarian and
reconstruction assistance in response to emergencies.
The United States
The United Kingdom
Singapore
Japan
• Indonesia received an aid of $414.9 million from Australia in
2008-2009.
• The Australia-Indonesia Development Area (AIDA) has been
founded to enhance the economic relations between the two
countries.
Key Foreign Relations of Indonesia
21 4736-90
Economic 360 Perspective: Budget Deficit (Indonesia), 2004-2014
Note: All figures are rounded; the base year is 2010. Source: Frost & Sullivan analysis
Low budget deficit: Robust
revenue collection and
increase in tax revenue
Post 2008,
stimulus
packages
increased
budget deficit
Fiscal Policy Overview
• Deficit financing is generally adopted for the
Indonesian budget.
• Budget management has been scrupulous over
years. This enabled a decrease in debt to GDP ratio
to as much as 26.0 percent by the end of 2009.
• The fiscal policy aims at reducing tax rates and
increasing tax revenues post 2007.
Budget Reforms (2009)
• The budget reforms of 2009 paved the way for the establishment of
the central monitoring committee.
• The Committee monitored budget execution in local treasury offices.
Thus, enhancing the scope for reallocation of funds among various
budget groups and the appointment of more budget officials, to deal
with continued delays in capital project execution.
• Other reforms included the establishment of a consolidated Treasury
Single Account (TSA), remuneration of government deposits at Bank
Indonesia, and the strengthening of cash management.
0.0
0.5
1.0
1.5
2.0
2.5
3.0
2004 2005 2006 2007 2008 2009 2010 2010 2011 2012 2013 2014
Bu
dg
et
Defi
cit
(%
of
GD
P)
Year
Budget Deficit
Fiscal Policy
22 4736-90
Ministries Revised APBNP*2009 ($ Billion) RAPBN** 2010 ($ Billion)
Education 6.51 5.60
Defense 3.54 4.40
Public Works 4.22 3.71
Religious Affairs 2.71 2.81
State Police 2.66 2.79
Health Ministry 2.04 2.25
Transport Ministry 2.01 1.73
Note: * APBNP - Planned Central Government Budget, ** RAPBN - Draft State Budget, Exchange Rate Used - 1 IDR = 0.000108 USD.
2010 Highlights
• Budget proposal for 2010 targets a growth of 5.0 to 5.5 percent for Indonesia. Additional spending is expected to be on infrastructure
areas, such as transportation and ports and also for strengthening the social safety.
• The spending of the Central Government and State Ministries of Indonesia were set at $75.57 billion and $35.38 billion, respectively, in
2010.
• Prominence is also given to allocation for personnel payroll, subsidies, debt interest payment, and goods expenses.
• Government administration, education, and infrastructure were allotted 15.0 percent, 11.0 percent, and 6.3 percent of the budget,
respectively.
• Budget allocation for the agricultural sector was $0.86 billion in 2010; it decreased by 2.5 percent from 2009, due to a reallocation of
resources to the other sectors.
• Infrastructure spending was valued at $9.48 billion for 2010, approximately an 8.6 percent decrease from 2009 but is likely to be
complemented by an influx of FDI in the sector.
Fiscal Policy (continued)
Source: RAPBN 2010 and Frost & Sullivan analysis
Economic 360 Perspective: Budget Allocation to Ministries (Indonesia), 2009-2010
23 4736-90
• Stimulus package of 1.5 percent of
GDP to support declining demand.
• Increase in direct subsidy.
• Capital spending increased and
expenditure on goods reduced.
• Re-allocation of budget toward
productive spending.
• About $6.20 billion to be spent
as fiscal stimulus.
• Stimulus mainly to strengthen
the agriculture, infrastructure,
and energy sectors.
• Stimulus package of $7.10 billion to
support the declining demand.
• About $5.65 billion unused
government expenditure from 2008
budget spent to enhance growth
amidst global crisis.
• The Indonesian budget for 2010
amounted to 16.7 percent of the total
GDP.
• An amount of $3.05 billion was
provided to support bureaucratic
reforms and to enhance the quality of
public services in 2010.
• About 20.0 percent of the budget was
allocated for educational spending in
2010.
2009 2010 2008
• Total budget, government
consumption, and capital
expenditure amounted to 16.2
percent, 4.1 percent, and 1.2
percent of GDP, respectively, in
2009.
• An amount of $400.0 million was
allocated to energy-saving in
2009
Subsidies Decrease
• Fiscal management enabled a planned deficit
expansion to 2.1 per cent of GDP.
• Fuel, LPG, and electrical subsidies amounted to
$5.04 billion, $0.26 billion, and $3.00 billion,
respectively, in 2008.
• The education sector received 10.9 percent of
the Central Government’s total spending.
• The health sector received $1.81 billion from
the budget in 2008; it marked an increase of 4.3
percent over the amount allotted in 2007.
Economic 360 Perspective: Fiscal Policy (Indonesia), 2008-2010
Source: Frost & Sullivan research
Stimulus Measures (2008-2010)
24 4736-90
Key Monetary Policy Objectives
• The policy aims at controlling excessive exchange rate volatility, instead of pegging it to a pre-determined level.
• The main focus of the Indonesian Government is likely to be on making monetary policy transmission more effective, avoiding
excess banking liquidity and exchange rate volatility.
Monetary Policy 2009-2010
• In 2004, Bank Indonesia (BI) had set its goal of maintaining the stability of rupiah. Consequently, monetary policy since 2005 has
extensively focused on inflation targeting. BI executes the monetary policy through set monetary targets, such as interest rates,
to achieve the inflation level the government decides.
• Banks have tightened their credit standards in an attempt to secure their capital against expectations of weaker economic
conditions in 2009.
• BI pegged the interest rate at 6.5 percent to attain inflation target of 5.0 ± 1.0 percent set for 2010. The policy is favoring the
economic recovery process and banking intermediation.
• The bank anticipates economic growth of 5.0 - 5.5 percent for Indonesia in 2010.
Bank Indonesia (BI) rate is the policy rate reflecting the monetary policy stance adopted by Bank Indonesia
and announced to the public whenever there are changes in policy stance. The rate is used by BI in executing
monetary operations in the market through liquidity management, so as to achieve the operational targets of
the monetary policy. Typically, Bank Indonesia increases its rate if inflation is above targeted level and
decreases it if the level is below target.
Bank
Rate
Monetary Policy
25 4736-90
Economic 360 Perspective: Bank Indonesia Rates and Inflation Rates (Indonesia), 2005-2010
Note: All figures are rounded; the base year is 2010.
Source: Bank Indonesia and Frost & Sullivan analysis
BI increased policy rate to
9.3 percent in 2008 from
a previous 8.0 percent, in
response to increasing
inflationary pressures.
BI reduced policy rates to
compensate the
decreasing demand.
The rise in fuel prices in 2005-2006
aggravated the inflation levels in the
Indonesian economy. They
exacerbated beyond the targeted
range of 4.0 percent to 6.0 percent in
2008, mainly due to soaring food and
energy prices.
The stance to reduce fuel prices at the
start of 2009, lower inflation in trading
partners, and exchange rate
appreciation have enabled the
Indonesian Government to lower
inflationary pressure in 2009.
12.7
9.7
8.0
9.3
6.5
6.5
17.1
6.6
6.5
10.6
4.8
5.8
0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0
2005
2006
2007
2008
2009
2010
Rate (%)
Ye
ar
Inflation Rate BI Rate
BI Rate and Inflation Rate
26 4736-90
Note: All figures are rounded; the base year is 2010. Source: Bank Indonesia,
UNCTAD and Frost & Sullivan analysis
Year
Foreign Direct Investment
($ Billion)
2004 4.60
2005 8.91
2006 5.99
2007 10.34
2008 14.87
2009 10.70
2010 13.26
Economic 360 Perspective: Foreign Direct Investments (Indonesia), 2004-2010
• Sectors such as ports, advanced engineering, power, environment, oil and gas, financial services, ICT, retail, healthcare, agribusiness, and
infrastructure are expected to provide opportunities for foreign direct investments in Indonesia post 2009.
• In 2008, foreign direct investments were mainly into telecommunication, plantation, electronic, and food industry.
• Foreign gas and oil companies can operate in Indonesia with licensing as a trading company. They can also explore and exploit oil and gas
sources by means of production sharing contracts (PSCs). Additional incentives are provided for investment in oil refineries in 2009, as
Indonesia plans to build new refineries in order to reduce its dependence on imported oil.
• Of the total investments in 2009, about 76.0 percent were from foreign direct investment and the remaining 24.0 percent from domestic
investment in 2009. FDI increased by 22.0 percent in 2010 as compared to the previous year to reach $13.26 billion.
Foreign Investment Policy
• Enactment of the investment law to bolster foreign
investments in 2007 brought transparency to the
investment regime. This law also inspired equal
treatment of foreign and domestic investments. In
contrast to the new tariff policies, a new liberal
investment policy was announced by the GOI in 2009.
• Investment growth in Indonesia was nearly 10.0 percent
in 2009 over the previous year. The Investment
Coordinating Board (BKPM) targeted 15.0 percent
investment growth by 2010.
• Interest dividend has enabled the authorities to
reallocate scarce resources toward productive
investments, such as social and infrastructure
development.
Foreign Direct Investment
Investment Policy
27 4736-90
Imports (2010)
Exports (2010)
• Main Exports: Minerals, electronics and machinery, fat, oil, waxes, textiles, electrical appliances,
plywood and rubber.
• Key Trading Partners: Japan - 20.2 percent, The United States - 9.5 percent, Singapore - 9.4 percent,
China - 8.5 percent, South Korea - 6.7 percent, India - 5.2 percent, and Malaysia - 4.7 percent.
• Main Imports: Machinery and equipment, fuels, oil and gas, vehicles and transport equipment, base
metals, and chemical products.
• Key Imports Sources: Singapore - 16.9 percent, China - 11.8 percent, Japan - 11.7 percent, Malaysia -
6.9 percent, the United States - 6.1 percent, South Korea - 5.4 percent, and Thailand - 4.9 percent.
Trade Policy
Developments
• 2004-2007: Protectionist nature of the trade policy, such as an increase in trade barriers to overcome
supply-side inefficiencies increased till 2004. Post 2004, significant changes took place in the policy.
They included bilateral trade agreements proliferated, which sought to lower tariffs and bring them in line
with ASEAN Tariff Harmonization Program.
• 2008: The GOI depicted protectionist tendencies through restricted imports by introducing new import
licensing requirements, in response to the global recession that begun toward the end of 2008.
• 2009: Export-Import Bank, amongst several other trade financing policies, was established by GOI to
address the issue of scarce credit available due the financial crisis in 2009. They also received a $5.50
billion contingency package from the World Bank, the Asian Development Bank, Japan, and Australia.
• General Trends: Industrial policy aimed at fostering cluster groups, with selective use of incentives to
support diversification of industrial production. Indonesia entered into swap agreements with Asian
central banks to further trade, through easing exchange rate pressures. GOI also initiated several anti-
dumping investigations.
Trade in Indonesia
28 4736-90
• The CAGR of exports between 2004 and 2010 reached 11.2 per cent, while the CAGR for the same time period was 17.7 percent.
The exports and imports were valued at $72.52 billion and $62.89 billion, respectively, in the first two quarters of 2010.
• As the commodity prices and external demand recovered due to improving economic conditions in the Asian region, exports to China
and South Korea assumed pre-crisis values.
• International reserves amounted to $66.00 billion by the end of 2009 and trade surplus for the same year was $29.00 billion.
• In 2010, the recovery in imports is anticipated to be more pronounced than that in exports due to the faster expected recovery of
Indonesia than most of its trading partners.
Economic 360 Perspective: Exports, Imports and Trade Surplus (Indonesia), 2004-2014
Note: All figures are rounded; the base year is 2010. Source: Asian Development Bank and Frost & Sullivan analysis
Trade Performance
Trade
surplus
diminished
during
recession in
2008 0.00
50.00
100.00
150.00
200.00
250.00
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Valu
e (
$ B
illi
on
)
Year
Exports Imports Surplus
Exports and Imports
29 4736-90
• ASEAN-South Korea FTA in 2005 and Japan-Indonesia FTA in 2007.
• ASEAN-Australia-New Zealand Free Trade Agreement (AANZFTA) February 2009.
• Economic Partnership Agreement (EPA) with Japan in 2008 (Indonesia's first bilateral free trade agreement).
• Association of Southeast Asian Nations Free Trade Agreement (AFTA): Under AFTA, the six original ASEAN members (Indonesia,
Malaysia, Singapore, Thailand, the Philippines and Brunei) agreed to reduce import duties to 5.0 percent or less by 2010, and by 2015
for the four newer members (Vietnam, Laos, Burma and Cambodia).
• Indonesia signed a trade agreement with China and South Korea in 2010. ASEAN is negotiating FTAs with the European Union, India,
Australia, and New Zealand. ASEAN-China free trade agreement in 2010 provided Indonesia a tariff waiver on 90.0 percent of goods
traded with China.
• China-ASEAN Free Trade Area (CAFTA), in effect from January 2010, waived import duties on 90.0 percent of goods.
• Indonesia is also negotiating FTAs with Australia, Pakistan, India, and the United States.
Economic 360 Perspective: Membership in Various Organizations (Indonesia), 2010
Asia Pacific Economic
Cooperation (APEC) Organization of Islamic
Conference (OIC)
World Trade Organization (WTO)
Non-aligned Movement
(NAM)
Association of South East
Asian Nations (ASEAN)
Indonesia is a Member of..
Source: Frost & Sullivan research Some Major Trade Agreements are:
• Indonesia is also exploring the feasibility of having a trade agreement with the European Free Trade Association (EFTA), which consists
of Switzerland, Liechtenstein, Norway, and Iceland.
Anticipated Trade Agreements:
Free Trade Agreements
30
Economic Analysis
31 4736-90
• In Indonesia, domestic agricultural production contributes
significantly to GDP and is the major food source to most
Indonesians.
• Key agriculture products of the country include rice, cassava
(tapioca), peanuts, rubber, cocoa, coffee, palm oil, tea, copra,
poultry, beef, pork, egg, and so on.
• Opportunities for this sector include increasing demand from
population growth and increased affluence in emerging
markets. It also encompasses the rising use of agricultural raw
materials for producing energy.
• As of 2010, the agriculture, livestock, fishery, and forestry
contributed $96.12 billion to GDP.
• Programs, such as arable land expansion program (for outside
Java island), non-land input expansion program (for Java),
irrigation improvement program and agricultural R&D were
introduced by the government to increase productivity.
• As of 2010, the food crops and plantation sector leads the
domestic investment with $50.00 billion in 76 projects.
• Export value from the sector was $5.79 billion in 2008 and
$4.37 billion in 2009, respectively. Key exports include palm oil,
rubber, cocoa, spices, vanilla, and potatoes.
• As the sector is faced with the challenge of limited capital to
finance agricultural credit, there has been a continual
increment in the agricultural budget, reaching an
agricultural spending of $0.88 billion by 2009.
• This sector had a lesser impact of the financial crisis in
comparison to other sectors and the targeted growth for the
sector was 4.5 percent in 2009.
• Due to weakening demand from the United States and
Japan, the sector is likely to seek overseas expansion to
African and eastern European countries and the Middle
East. Besides, it is also likely to expand in growing markets
such as China and India.
Main Agricultural Products
• Palm oil
• Rubber
• Rice
• Cassava (tapioca)
• Peanuts
• Cocoa
• Coffee and tea
• Poultry, beef, pork, egg
Agricultural Sector
32 4736-90
Economic Overview
• Indonesia’s GDP was $514.90 billion in 2009. It is expected to
reach $700.00 billion in 2010 and $1.000 trillion by 2014.
• In terms of the rate of recovery from the economic recession,
Indonesia was ranked third among the G-2 countries, after
China and India.
• Indonesia is a market-based economy with significant
government intervention. As of 2010, there are 139 state-
owned enterprises and 122 commercial banks, including ten
foreign-owned and 28 foreign joint venture banks in the
country.
• Higher reliance of the economy on domestic consumption,
vigilant policy response, and structural reforms subsequent to
the Asian crisis enabled Indonesia to be relatively less
impacted by the global economic recession of 2008-2009.
Indicators 2004 2010
Structure of Output (Percent of GDP)
Agriculture 14.3 15.5
Industry 44.6 48.3
Services 41.0 36.3
Structure of Demand (Percent of GDP)
Private Consumption 66.8 57.1
Government Consumption 8.3 9.9
Gross Domestic Capital Formation 24.1 32.6
Exports of Goods and Services 32.2 29.5
Imports of Goods and Services 27.5 22.8
Government Finance ($ Billion)
Total Revenue 44.91 113.06
Total Expenditure 47.60 132.22
Note: All figures are rounded; the base year is 2010. Source: Asian Development
Bank and Frost & Sullivan research
Economic 360 Perspective: Economic Indicators (Indonesia),
2004 and 2010
Structure of Demand
• The Indonesian economy is dependent predominantly on
domestic consumption than exports. This factor is responsible
for resilient trade of the country even after the economic
recession.
• The Indonesian economy depends heavily on commodity
exports including energy exports. Insufficient infrastructure and
capacity bottlenecks are the major challenges undermining the
potential growth of the economy.
Indonesian Economy
33 4736-90
Priority Industries
• Food and beverage
• Seafood processing
• Textiles and textile products
• Footwear
• Palm oil
• Wood-based industry
• Rubber and rubber goods
• Pulp and paper
• Electrical machinery and equipment
• Petrochemicals
• National Industrial Development Policy, which has been implemented in Indonesia, has its focus on strengthening the National S&T
Strategic Policy 2005-2009 and the industrialized economy by 2025. The policy has identified ten priority industries that are expected to
drive manufacturing base and improve the industrial competitiveness
• From 2003 to 2009, the growth target for the sector was 8.6 percent annually. Between 2003 and 2008, exports of industrial products grew
at an average rate of 16.7 percent per year. Exports from the sector were valued at $88.93 billion in 2008 and $73.42 billion in 2009,
respectively. The industrial export increased by 36.6 per cent in the first quarter of 2010 as compared to the same period in the previous
year.
• The transportation industry, machinery and equipment, including the electronics and components industry, have played a vital role in driving
industrial growth, between 2003 and 2008. The targeted industrial growth rate from 2010 to 2025 is expected to be 10.0 percent and above
per year.
Note: All figures are rounded; the base year is 2010.
Source: Asian Development Bank and Frost & Sullivan research
Economic 360 Perspective: Industry Growth Rate (Indonesia), 2004-2010
(2.0)
(1.0)
0.0
1.0
2.0
3.0
4.0
5.0
6.0
2004 2005 2006 2007 2008 2009 2010
Ind
us
try G
row
th R
ate
(%
)
Year
Industry Sectors
34 4736-90
Services
• Since 2003, the contribution of the Indonesian services sector has
been increasing and has grown on an average of 8.0 percent
between 2003 and 2009. This growth was driven, in turn, by a high
growth in the transportation and the communication sectors.
• The Indonesian services sector contributed 36.3 per cent of GDP
in 2010. The sector principally includes electricity, construction,
transportation and communications, financial services,
infrastructure, and related services, among others.
• Construction and infrastructure and financial services are the other
emerging high-growth services sectors in Indonesia.
Tourism
• The travel and tourism sector in Indonesia has been increasingly contributing to the country’s GDP and is likely to be 7.7
percent of GDP, that is, approximately $51.00 billion in 2010. It also contributes significantly to foreign exchange earnings and
is likely to provide 6.3 percent of total employment in 2010.
• This sector is extremely resilient and maintained growth even amidst the global economic crisis. Indonesia had 6.45 million
foreign tourists visiting in 2009. Their arrivals are likely to grow to 7.0 million in 2010. The Indonesian tourism sector is expected
to grow by 6.0 percent between 2010 and 2020.
• Export earnings from international visitors and tourism goods have reached $7.50 billion in 2010, which is 5.0 percent of total
exports. Investment in travel and tourism is estimated to reach $20.7 million or 10.1 percent of total investment in the same
year.
Key Services Sectors
• Transportation
• Telecommunication services
• Tourism
• Outsourcing and IT services
• Financial services
• Construction and infrastructure services
Services Sector
35 4736-90
Note: All figures are rounded; the base year is 2010. Source: Bank of Indonesia
and Frost & Sullivan research
Economic 360 Perspective: Exchange Rate (Indonesia), 2004-2010
• Indonesia follows a floating exchange rate regime. The exchange system in the country is free of restrictions on the making
as well as transfer of payments for current international transactions.
• BI strives to establish and sustain exchange rate stability against other foreign currencies. This is also reflected in the
performance of rupiah against other foreign currencies.
• Rupiah was impacted by the global economic recession and became volatile since the fourth quarter of 2008. It depreciated
by 20.0 percent against the US dollar in 2008. However, huge fund flowing into Indonesian financial assets bolstered rupiah’s
appreciation against the weakening US dollar post 2009.
• The exchange rate of rupiah against US dollar in 2010 was more competitive than other regional currencies.
Exchange Rates
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
01/01/04 01/01/05 01/01/06 01/01/07 01/01/08 01/01/09 01/01/10
Ex
ch
an
ge
Rate
(
IDR
pe
r U
S $
)
Year
Selling Rate Buying Rate
Note: Exchange Rates on Bank Notes
Exchange Rate
36 4736-90
• Current account surplus toward the end of 2007 was due to higher growth in non-oil/gas exports. However, capital and financial
account deteriorated from the fourth quarter of 2007 compared to the same period in 2006. This was due to the significant portfolio
capital outflows in November 2007, consequent to the U.S. sub-prime mortgage crisis from August 2007. Continual escalation in
international oil prices prevented the current account balance from further deterioration.
• The global financial crisis in 2008 reduced the current account surplus, principally due to a decline in export demand. However, by
2009, the surplus was recovered by capitalizing on high commodity prices.
Economic 360 Perspective: Current Account Balance (Indonesia), 2004-2010
Note: All figures are rounded; the base year is 2010. Source: International Monetary Fund and
Frost & Sullivan analysis
(0.50) (2.95)
10.86 10.49
0.13
13.58
5.64
(4.00)
(2.00)
0.00
2.00
4.00
6.00
8.00
10.00
12.00
14.00
16.00
2004 2005 2006 2007 2008 2009 2010
Cu
rren
t A
cco
un
t B
ala
nce (
$ B
illio
n)
Year
Current Account Balance
37 4736-90
Economic 360 Perspective: Economic Growth Trends (Indonesia), 2004-2014
• The major economic trend observed in Indonesia has been the increasing investments in the country. The investment growth and
its contribution to the Indonesian GDP was low in 2009, but is likely to improve from 2010. Indonesia is becoming increasingly
attractive for foreign direct investments. Investments postponed due to the global economic crisis are expected to be made from
2010.
• The Indonesian infrastructure sector is expected to be strengthened in near future as the President pledges to double spending
on roads, seaports, and airports to $140.00 billion over the next five years, to attain the targeted economic growth of 6.6 percent
by 2014. The National Development Planning Board of Indonesia predicts that, given the issues with the infrastructure sector are
resolved by enhancing roads, ports, and power plants, the economic growth rate of Indonesia can reach even 9.0 percent during
the forecast period.
Note: All figures are rounded; the base year is 2010. Source: Frost & Sullivan analysis
4.9
5.6
5.5
6.3
6.1
4.5
5.1
6.0
6.2 6.7
6.8
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Gro
wth
Rate
(%
)
Year
Increased consumer spending, encouraged by lower interest
rates and stimulus packages boosted Indonesian economic
growth in 2009
Economic Growth Trends
38
Social Analysis
39 4736-90
Demographic Factors Value as of 2010
Population Size 242.9 million
Age Distribution
0-14 years 28.0%
15-64 years 66.0%
65 years and over 6.0%
Birth Rate 18.84 per thousand
Mortality Rate 6.25 per thousand
Note: All figures are rounded; the base year is 2010.
Source: Frost & Sullivan research
Economic 360 Perspective: Demographic Statistics (Indonesia), 2010
• Population in Indonesia is confined to only 3,000 islands
of the total 13,000 present. Only Java and Sumatra
accommodate about 80.0 percent of the total Indonesian
population. This shows high disparity in population
distribution among the regions.
• Population growth is estimated at 1.3 percent between
2003 and 2009. In 2010, about 50.0 percent of the
population was below the age group of 30.
Indonesia Population
Urbanization
• Urban population amounted to 52.0 percent of total
Indonesian population in 2009. The rate of urbanization in
the country was 3.3 percent between 2005 and 2010.
• Increasing urbanization in Indonesia has brought changes
to consumer food choices to a large extent. Hence,
Indonesia is no longer expected to be self-sufficient in
cereals in future.
• Urbanization is also attracting new domestic investments
through increase in consumer demand. About 70.0
percent of the population is likely to be living in cities by
2030.
Migration
• Large population shifted away from Indonesia with migration rate
from (0.2) to (4.0) per thousand population between 2000 and 2005.
• Net migration rate in 2010 was (1.23) migrants per thousand
population.
• Migration occurs mainly because Indonesians seek job
opportunities in foreign countries. This has led to a considerable
increase in internal remittances.
Demographic Factors
40 4736-90
Year
Unemployment Rate
(%)
Total Employment
(Million)
Employment to Population Ratio
(%)
2007 9.1 108.1 46.1
2008 8.4 111.5 46.9
2009 7.7 113.7 47.3
2010 7.4 116.0 48.3
Economic 360 Perspective: Employment Indicators (Indonesia), 2007-2010
Note: All figures are rounded; the base year is 2010. Source: OECD , BPS- Statistics Indonesia and Frost & Sullivan research
• Indonesia is a middle-income country, with two-thirds of the working population in informal employment. The country also has a
high proportion of workers with low level of education and low income.
• Child labour constituted about 3.5 percent of the total Indonesian working population in 2009. About 30.4 percent of total child
labourers in the country were employed in difficult and hazardous work in 2009.
• Qualified labor is scarce in Indonesia; however, relatively low labor costs and huge population make the country an attractive
destination for foreign direct investments. Labor costs amount to nearly 5.0 to 6.0 percent of production in Indonesia and are the
lowest among the ASEAN countries.
• Unemployment rates in Indonesia have been consistently declining and the trend is likely to continue. Employment is bolstered by
increasing domestic consumption, which, in turn, is creating a lot of job opportunities domestically. However, growth of
employment has been slower than that of population in Indonesia.
Indonesia Working Population
Employment Trends
41 4736-90
• Economic stimulus package (ESP) and job creation were among the prominent measures taken by the Indonesian Government
after the global financial crisis to reduce unemployment and poverty.
• Investments in infrastructure and public works are part of the measures for diminishing poverty and controlling unemployment in
the country. Besides, the Indonesian Government also plans to address these issues through infrastructure development.
• Apart from the budget allocated for infrastructural spending, an additional amount of $703.0 million was disbursed exclusively for
labor-intensive infrastructure projects in 2009.
• Coordinating Ministry of Economic Affairs and International Labor Organization have been working together to enhance the
implementation of more labor-intensive projects.
• The Indonesian Government is inviting more foreign investments into healthcare and education to improve the services and
quality of Indonesian human resources.
• The Indonesian Government announced a poverty alleviation fund of $7.10 billion in 2009, which was a 50.0 percent increase
over the budget of 2008.
Measures by the Government Post Crisis to Reduce Unemployment and Poverty
• Indonesia has already met its primary educational targets with 94.0 percent of children enrolled in primary schools with little
gender disparity. Approximately 65.0 percent of the student population study at the undergraduate level.
• Approximately 6.7 million workers in Indonesia are with just primary or secondary levels of education. There are only 0.6 million
workers who have graduated from a university.
• About 20.0 percent of the Indonesian budget for 2010 has been allocated for educational funds, including salaries and other
educational costs.
Education Factors
Government Measures and Education Factors
42 4736-90
Health Issues
Health Indicators: Health awareness has been increasing in Indonesia.
Majority of the population in the country have very low per-capita
consumption of medicine, which is lesser than $10.0 a year. The total health
expenditure of Indonesia was about 2.0 percent of GDP in 2010.
Key Health Care Issues: Indonesia is likely to implement National Social
Security System Law of 2004 by the end of 2010. This delay in
implementation is due to lack of proper regulations in place. The policy
assures that every citizen is insured through a social or commercial health
insurance. This enhances the spending on medication, brightening the future
prospects of the pharmaceutical companies.
Health Spending: Above $2.21 billion has been allotted for health spending
from the state budget of 2010. The amount denotes a 19.4 percent increase
over the allocated budget of 2009.
• PT Jamsostek, the employee social security scheme, promises a right of living to its citizens. Existing social security programs cater
to less than 20.0 percent of the total Indonesian population.
• Social protection in Indonesia is not merely for worker benefits. It also caters to several other issues, such as food price control, cash
transfer, and conditional cash transfer to avoid the impact of fuel price rise, health and education budget allocation, open labor
opportunity, poverty reduction program, National Program on Community Empowerment (PNPM), and so on.
• Social security for older population covers aspects of pension, old age security, health, work injury, and death benefit.
• Social welfare is in the priority list of 2010 state budget proposal of Indonesia. Approximately $4.03 billion is expected to be spent on
social welfare and security programs in 2010.
Social Security
Note: All figures are rounded; the base year is 2010.
Source: Frost & Sullivan research
Economic 360 Perspective: Health
Expenses by Category (Indonesia), 2010
70.0%
15.0%
15.0%
Health Expensesborne by Patients
Health Expensesborne by Insurance
Health Expensesborne by ASKESIN orJamkesmas Program
Health and Social Security
43
Technology Factors
44 4736-90
• Science and Technology Vision 2025, with the National S&T Strategic Policy from 2005 to 2009, stressed on bolstering the nexus
between R&D institutions, universities, and the industry. The industrial development policy is also in sync with this approach.
• The Indonesian Government founded the Innovation Center for Micro and Small Medium Enterprises (PI UMKM) in 2009. PI
UMKM is a body under the Coordinating Minister for Economics, represented by all departments in economic affairs, including the
Departments of Finance, Industry, Trade, Cooperatives, and SMEs, as well as Research and Technology.
• The Ministry of Research and Technology (KRT) is meant to encourage people, specially research institutions in Indonesia, to
conduct research for the progress of science and technology.
• Five priority areas identified by KRT are technology, food, energy, defense, and security. Other focus areas that the KRT is
stressing upon include transportation, medicine, and health.
• For fiscal year 2010, 403 program proposals were approved for funding by the KRT. Incentive Program was implemented for
researchers and engineers for research funding. This is usually based on proposals submitted mainly to conduct research-related
to KRT 6 focus areas.
• Indonesia and the United States entered into a cooperation agreement in the science and technology field in March 2010. This
was done to enable the scientists of both the countries to share information, ideas, knowledge, and skill. The cooperation
agreement covers 23 sectors including science and technology, agriculture and biotechnology, medical and biomedical sciences,
food security, marine research, energy, information and communication technology, aerospace, environment, and forestry and
biodiversity, and so on.
• In 2009, only $10.0 million of the total Indonesian budget was allocated for all scientific research.
Government Technology Initiatives
Science and Technology Strategic Policy
Government Spending on Research
45 4736-90
• AIBI was not very active for the past ten years and hence, a joint national meeting was held in October 2009 to revitalize it. The
meeting was hosted by the Incubator for Agribusiness and Agroindustry IPB, Bogor and was attended by above 26 incubators from all
over Indonesia.
• Motivated by the national policy development initiated by the government, the incubators gathered enthusiasm in developing a solid
new program for AIBI along with new organizational structure and personnel.
• With this new program, the business and technology incubators in Indonesia are likely to continue progressing together with a more
pre-dominant role in the development of SMEs.
Incubators
Development
in Indonesia
Overview of Indonesia’s Incubators
Indonesian Association of Business and Technology (AIBI)
• Department of Cooperatives and SME’s Development in
Indonesia initiated the development of incubators in 1994.
Thereafter, post 1997, the Department of Education and Culture
played a significant role in incubator’s development in the
universities.
• The Government bolstered the establishment of incubators;
however, majority of them had to grow individually.
• Current developments in incubators have a tendency toward
international cooperation.
Information
Technology
Agri-Business
Agro-Industry
Common Business Manufacturing
Specific
Areas of
Incubators
• PUSPIPTEK – Serpong, IPB - Bogor, UNS-Solo, ITS - Surabaya, and Freeport-Tembagapura are the first five incubators established
in Indonesia. Most of them were founded in universities and polytechnic colleges and handle more number of outside tenants than in-
house ones because of limited spaces.
• Incubators have limited specific links to industrial estates with the exception of the private incubators. The number of private
incubators is low and they are associated with huge budgets.
• The regional government did not contribute to incubator development until the city of Solo, Central Java, developed the technology
park in 2007.
Business and Technology Incubators
46 4736-90
Space Technology
• Indonesia’s Institute of Aviation and Space
Agency (LAPAN) aims to launch two satellites
Lapan-A2 and Lapan-Orari by 2011.
• In 2010, the Parliament approved an increase
of $5.0 million in LAPAN’s funds for R&S in
space technology and aerospace.
Nano Technology
• Indonesian Society of Nanotechnology (MNI) was established in 2005, but
was not adequately supported by the Government.
• Indonesia is currently a consumer of nanotechnology. However, the country
has both the human and natural resources to be a potential producer and
developer of this form of technology.
• Indonesia is also in immediate need of a regulation to govern the R&D,
manufacturing, and commercialization of nanotechnology.
• To achieve institutional strengthening of science and technology to ameliorate efficiency and R&D productivity in Indonesia.
• To bolster science and technology resources in terms of increasing the number, improving the education, and enhancing the
competence of researchers, augmenting the availability of facilities and research infrastructure to enhance research activity.
• To support science and technology networks by increasing integration between technology providers and users by enhancing the
user-friendly aspects.
• To enhance national capacity in development, mastery, and application of science and technology through publications in scientific
journals, patents, prototypes and technology services for users.
• Increasing national engineering capability, ensuring growth of entrepreneurs knowledge-based innovation and technology To
increase the relevance of research activities with real problems and needs, together with rising public awareness of science,
which, in turn, is likely to enhance public appreciation of R&D activities.
Future Technologies
Science and Technology Strategic Policy Objectives (2010-2014)
Development Goals
47 4736-90
• R&D spending in Indonesia is, by large, financed by the Government. It allocates these funds to the state universities, the R&D
departments of various government organizations, and to the non-departmental government institutes, including the Indonesian
Institute of Sciences (LIPI) and the Agency for the Assessment and Application of Technology (BPPT).
• The Indonesian Government has allocated $205.0 million of state expenditure to R&D in 2010. It considers the increase in funds
allocated for R&D is likely to improve the competency of Indonesia in the field of science, especially in innovation. The allocation
amounts to 0.07 per cent of the total budget.
• In 2010, the President also revealed plans of establishing a National Innovation Committee to boost R&D in various fields. Indonesia
ranks highly in the world in terms of the presence of the number of researchers at 42,722 in 2010.
• Indonesia has huge fossil fuel reserves and high potential natural gas industry; the public and private sectors of Indonesia are
investing in Carbon Capture and Storage (CCS) and R&D. CCS is a technology for de-carbonizing power generation and industry
emissions. The CCS technology has great potential for coal and gas–fired steam power plants and also a few activities in the oil and
gas sector.
• Indonesia is a good base for public-private partnerships. LIPI provides intellectual property courses for its researchers. Besides,
another unit run by the same organization is devoted to IP issues; it has also issued several research licenses. The specialized unit
has helped LIPI to form alliances with research institutions overseas, such as Germany’s Max Planck Institute, in which all IP
generated is together owned by both research partners.
• Industrial development in Indonesia is still largely dependent on foreign direct investments and foreign R&D. Though private sector
investment in R&D was low in 2010, with Government initiatives, it is poised for growth over the forecast period.
• Only a few domestic technology-based companies in Indonesia have their own R&D facilities, while only a minimal number of the
foreign companies have their R&D based in Indonesia.
• Indonesian Chamber of Commerce (KADIN) has recently been an active participant in technology cooperation and promotion.
R&D
Characteristics of Indonesia as an R&D Base
Research & Development (R&D)
48
Legal Factors
49 4736-90
General Legal Framework
• Three forms of law prevail in Indonesia. The general legal system is derived from the Dutch legal system. The Islamic law is
applicable to Muslims in the country. There is also the customary law, which is applied essentially to local disputes.
• Indonesia has not incorporated International Court of Justice jurisdiction.
• The enforcement of law in Indonesia is weak with most of the concerned persons being corrupt. The administrative
decentralization based on Law No. 32 of 2004 is still not clear and causes misinterpretation of law and regulation.
• Deregulation has created more transparent trade and investment regimes, but the bureaucracy needs to be addressed more
effectively to sustain the transparency.
• Dispute settlement mechanisms are not very developed in Indonesia. According to various local and foreign business
organizations, the main reasons behind this are the corruption and ineffective courts present in the country.
• Business and regulatory disputes are regarded as criminal cases in Indonesia and not as administrative or civil issues.
• The Indonesian tax administration is accused of being non-transparent and arbitrary. More than the actual tax rates, the tax system
in the country is perceived as a restraint to investment.
• Overall, the legal system is not very transparent and is prone to inconsistencies. This has a negative impact, particularly on the
investment climate.
Tax System
• The Director General of Taxation is the concerned authority for the tax system in Indonesia.
• The Indonesian tax year is the calendar year in general. Tax collection in the country is based on self-assessment system.
• Three quarters of the stimulus package in 2008 was in the form of tax cuts. The one March 2009 included reduced tax tariffs,
government-borne value-added tax, import duties, and incentives related to income tax.
• Indonesia has signed almost 60 tax treaties. A double tax treaty exists between the country and the United States.
• Many imports to Indonesia are routed through Singapore, because of relatively low import duties in the country.
Legal System in Indonesia
50 4736-90
• Pursuant to the labor law reform post 1998, three labor laws inclusive of Law No. 21 of 2000 regarding Labor Unions, Law No. 1 of
2003 regarding Manpower, and Law No. 2 of 2004 regarding Industrial Relations Dispute Settlement were passed.
• An Industrial Relations Court was established in Indonesia to facilitate the implementation of Law No. 2 of 2004.
• Two-third of the workers in Indonesia are employed in the informal sector, which undermines legal protection on them.
Minimum Wage Rate
Severance Fees
Minimum wage rates are established by province and district authorities and hence, vary by
province, district, and sector. This difference in minimum wage rates is causing factories to shift
to smaller towns from regions, such as Jakarta, where the minimum monthly wage rate was
about $80.0 in 2008 and increased to $85.6 in 2010. The minimum wage in rural areas ranges
from as low as $41.0 to $58.0.
Severance fees should be paid to terminated workers. These fees include the worker’s one
month’s salary in addition to one month’s salary for each full year worked. Workers with above
three years of experience are entitled to an additional month’s salary for each three-year period
as service pay. Hence, it is very expensive to dismiss workers in Indonesia. The severance pay
requirement acts as a restraint to investment in Indonesia.
In general, laborers in Indonesia have to work 40 hours per week. Overtime cannot be longer
than 14 hours a week and should be paid 1.5 times the hourly wage rate for the first day and
two times wages per hour for the following days.
Working Hours
Expatriate Workers
The Indonesian law deems fixed-term employee as permanent. Expatriates can engage on
fixed-term contracts. However, these contracts can only be renewed once in a maximum
combined period of three years.
Source: The World Law Guide, Indonesia Ministry Websites and Frost & Sullivan research
Economic 360 Perspective: Labor Laws (Indonesia), 2010
Labor Laws
51 4736-90
Business Sector Foreign Capital Ownership Maximum Limit (%)
Banking, oil and gas, power and electricity, nuclear power plant, toll-roads,
plantation companies, water and agricultural sectors
95.0
Transportation, fixed-line telecommunications, agriculture: rice 49.0
Mobile telecommunications, health services, hospitals 67.0
Pharmaceuticals 75.0
Insurance 80.0
Construction, real estate 67.0
Broadcasting companies 20.0
Travel agencies 50.0
• The industry sectors, which were previously closed to FDI, were opened up and legislation was reformed to make mergers, consumer
rights, antitrust and bankruptcy efficient and transparent post the Asian Crisis.
• The Basic Investment Law of 2007 acknowledges that FDI plays a crucial role in national growth and development of Indonesia.
• Most private foreign investments are through the establishment of foreign investment companies, known as Perusahaan Terbatas
Penanaman Modal Asing (PMA).
• Some sectors in Indonesia are partially restricted for foreign investment and the activities listed under the Negative Investment List
completely limit foreign involvement. The PMA companies cannot operate in the areas of business mentioned in the negative list. The
negative list is being drafted, opening more sectors to foreign investment and increasing the number of business areas where a local
shareholding is required.
• Presidential decree to be passed in 2010 is likely to remove ambiguity of the laws governing foreign investment and open up the health,
education, and logistics sectors.
Note: All figures are rounded; the base year is 2010. Source: Frost & Sullivan research
Economic 360 Perspective: Sectorwise Foreign Capital Ownership Limit (Indonesia), 2010
Laws Pertaining to Foreign Investment
52 4736-90
Sector Description
Agriculture • Cultivation and processing of marijuana and the like
Marine and
Fishery
• Collection/utilization of sponge
Industrial and
Trading
• Industries producing chemicals harmful to the
environment
• Industries producing chemicals defined in Schedule-
1 of the Chemical Weapon Convention
• Industries producing weapons and related
components
• Industries producing cyclamate and saccharine
• Industries producing alcoholic drinks (liquor, wine,
and drinks containing malt)
• Casino and gambling facilities
Communication • Air Traffic System (ATS) providers ship certification,
and classification inspections
• Management and operation of Radio Frequency
Spectrum and Satellite Orbit Monitoring Stations
Mining and
Energy • Mining of radioactive minerals
Economic 360 Perspective: Negative Investment List (Indonesia), 2010
Source: Indonesia Ministry Websites and Frost & Sullivan research
Draft of Revised Negative Investment List
• A draft list stating the revised foreign investment
restrictions made is likely to be implemented in 2010.
• Telecommunication towers shall remain closed for
foreign investment.
• Earlier foreign ownership in hospitals was restricted
to a few cities such as Surabaya, East Java, Medan,
and North Sumatra. The new draft allows foreign
investors to own up to 67.0 percent in hospitals
across Indonesia.
• A maximum ownership of up to 49.0 percent in
plantations producing staple foods such as rice,
cargo services, and film businesses shall be
permitted by the revised law.
• The legal system permits 49.0 percent foreign
ownership in educational institutions. However, the
Indonesian law requires these institutions to be non-
profit entities. Hence, foreigners are likely to find it
difficult to set up educational institutions in
Indonesia.
• Overall 23 sectors, including radio, television, and
alcoholic beverages, are expected to remain closed
to overseas investors.
Sectors Under Negative Investment List
53 4736-90
Laws Governing Taxation in Indonesia
• Income Tax Law 17/2000 as amended by Law 36/2008, VAT Law 18/2000 as amended by Law 42/2009 and General Rules
and Procedures of Taxation Law 16/2000 as amended by Law 28/2007.
Tax Description
Corporate Tax Effective corporate tax rate was 22.3 percent in 2009. It was fixed at 25.0 percent in 2010; thereafter, companies
need to pay tax at a flat rate of 25.0 percent.
Capital Gains Tax Capital gains from the sale of Indonesian assets held by foreigner are levied at 5.0 percent of gross proceeds in
the absence of tax treaties.
Tax on Dividends
and Interests
Taxes on dividends paid by domestic tax payer to a resident is 15.0 percent. When the dividend is paid to a
nonresident, tax rate applicable is 20.0 percent. Interest paid to non residents in Indonesia was levied at 20.0
percent withholding tax in 2010, while that from banks in the country was 15.0 percent for the same year.
VAT VAT is at a standard rate of 10.0 percent on supply of goods and provision of services.
Payroll Tax Payroll tax is levied on employers on employment income of their employees.
Real Property Tax Land and building tax rate is, in general, not more than 0.5 percent, except for high-value mortgages, and
is annually payable.
Social Security This is the contribution employers are obliged to make to the social security system. The employers’ contribution
rate is about 3.7 percent for old-age compensation.
Transfer Tax A land and building transfer tax of about 5.0 percent is applicable to obtain rights to a land or building worth
more than $6,651.0 (IDR 60.0 million).
Economic 360 Perspective: Business Taxes and Specific Taxes on Corporations (Indonesia), 2010
Source: Indonesia Ministry Websites and Frost & Sullivan research
Taxation
54 4736-90
• Resident taxpayers are taxed on their worldwide gross income, less allowable deductions and non-taxable income. Personal taxation
is levied only at the national level.
• An individual is considered a resident if he or she stays in Indonesia for more than 183 days or has stayed for a fiscal year and
intends to stay there.
• Non-residents are taxed only on income derived from Indonesia. Non-resident employees in the oil and gas sector are taxed as per
job designations and salaries.
• There is no distinguished tax regime for expatriates and also no capital tax except those for land and buildings.
• The tax reform legislation in 2008 increased the threshold of taxable income for individuals. The maximum personal income tax was
reduced from 35.0 to 30.0 percent and marginal personal income tax rates across four income categories were also lowered.
Income Category (Million IDR) Tax Rate (%)
1-50.0 5.0
50.0-250.0 15.0
250.0-500.0 25.0
Above 500.0 30.0
Source: Indonesia Ministry Websites and Frost & Sullivan research
Economic 360 Perspective: Personal Tax Rates (Indonesia), 2010
*Note: 1IDR = $0.000111
Personal Taxation
55
Environmental Factors
56 4736-90
Indonesia Environment
The President‘s office is the next in power to the Communist party
serving as head of state and commander of armed forces
Article 4 defines the Vietnamese Communist Party as the
controlling institution
Policy is set by a Politburo of fourteen members and
implementation is overseen by an eight member Party
Secretariat
The Prime Minister heads a cabinet and twenty six ministries
National Assembly elections are held once in five years in the
form of a Party Congress
Economic 360 Perspective: Key Environment Issues (Indonesia), 2010
Source: Frost & Sullivan research
National Assembly elections are held once in five years in the
form of a Party Congress
National Assembly elections are held once in five years in the
form of a Party Congress
Article 4 defines the Vietnamese Communist Party as the
controlling institution
National Assembly elections are held once in five years in the
form of a Party Congress
Policy is set by a Politburo of fourteen members and
implementation is overseen by an eight member Party
Secretariat
Article 4 defines the Vietnamese Communist Party as the
controlling institution
National Assembly elections are held once in five years in the
form of a Party Congress
Policy is set by a Politburo of fourteen members and
implementation is overseen by an eight member Party
Secretariat
Article 4 defines the Vietnamese Communist Party as the
controlling institution
National Assembly elections are held once in five years in the
form of a Party Congress
Policy is set by a Politburo of fourteen members and
implementation is overseen by an eight member Party
Secretariat
Article 4 defines the Vietnamese Communist Party as the
controlling institution
National Assembly elections are held once in five years in the
form of a Party Congress
The President‘s office is the next in power to the Communist party
serving as head of state and commander of armed forces
Policy is set by a Politburo of fourteen members and
implementation is overseen by an eight member Party
Secretariat
Article 4 defines the Vietnamese Communist Party as the
controlling institution
National Assembly elections are held once in five years in the
form of a Party Congress
Deforestation
Smoke and haze caused by forest fires
Sewage
Water pollution from industrial wastes
Air and water pollution due to population concentration,
especially in Java
Natural Hazards
Severe droughts, tsunami,
earthquakes, volcanoes,
forest fires, floods
Increasing GHG emissions (third-largest emitter of GHGs)
Weak enforcement of environment law
Environment Overview
57 4736-90
Environmental Issues Government Initiatives
• There has been a considerable increase in the
primary energy consumption due to the usage of fossil
fuels, which are the main source of energy supply.
This usage has negative tradeoffs with the
environment.
• The Government is launching a program to develop 10,000 megawatts
(MW) of generation capacity, mostly of renewable energy and with a
special focus on geothermal, by 2014. This is also likely to diversify the
fuel mix and curb the effects of fossil fuel price volatility.
• Deforestation and peat contribute to about 80.0
percent of GHG emissions in Indonesia. Given they
are not reduced, GHGs of Indonesia are predicted to
reach 3.6 giga tons by 2030.
• In 2008, Indonesia was the first country to design a legal framework for
Reducing Emissions from Deforestation and Forest Degradation (REDD).
• The Indonesian Government had allocated $212.7 million in 2010 for
financing reforestation efforts.
• The energy sector, especially the industry, power
and transport ones was the second-largest contributor
to CO2 emissions in 2009.
• The Indonesian Government has proposed a new environmental law that
imposes restrictive licensing to industries with high CO2 emissions.
However, this law is yet to be implemented.
• Peat and forest fires in Indonesia's Sumatra and
Borneo islands lead to a choking haze, which affects
human health. It has adverse impacts on the tourism
and airline sectors of the country.
• Measures are being taken to develop effective and efficient forest carbon
measurement systems. Indonesia entered into the Indonesia - Australia
Forest Carbon Partnership in June 2008. This partnership incorporated
$30.0 million for the carbon measurements of the Kalimantan Forests and
Climate Partnership and a $10.0 million bilateral package of support for
Indonesia on the same issues.
Source: Frost & Sullivan research
Economic 360 Perspective: Environmental Issues and Government Initiatives (Indonesia), 2010
Environment Issues
58 4736-90
Name of Agreement Year Name of Agreement Year
Convention on Fishing and Conservation of Living
Resources of the High Seas 1958
Montreal Protocol on Substances that Deplete the Ozone
Layer 1987
Treaty Banning Nuclear Weapon Tests in the
Atmosphere, in Outer Space, and Under Water 1963
Basel Convention on the Control of Transboundary
Movements of Hazardous Wastes and Their Disposal 1989
Convention on Wetlands of International
Importance Especially as Waterfowl Habitat
(Ramsar)
1971 Convention on Biological Diversity 1992
Convention on the International Trade in
Endangered Species of Wild Flora and Fauna
(CITES)
1973 International Tropical Timber Agreement 1994
Protocol Relating to the International Convention for
the Prevention of Pollution From Ships, 1973
(MARPOL)
1978
United Nations Convention to Combat Desertification in
those Countries Experiencing Serious Drought and/or
Desertification, Particularly in Africa
1994
United Nations Convention on the Law of the Sea
(LOS) 1982
Kyoto Protocol to the United Nations Framework
Convention on Climate Change 1998
Source: Frost & Sullivan research
Economic 360 Perspective: Key Environmental Agreements (Indonesia), 1958-1998
Environmental Agreements
59 4736-90
Economic 360 Perspective: Key Environmental Indicators (Indonesia), 2010
Note: All figures are rounded; the base year is 2010. Source: World Bank, Indonesia Ministry Websites and Frost & Sullivan research
Indicator Value
Forest area (percent of land area) 46.8
Deforestation rate 1.1 million hectares per year
Nationally protected area (percent of land area) 15.7
Magnitude of CO2 equivalents per capita (metric tonnes) 1.7
Contribution to global emissions (percent) 8.0
Internal freshwater resources per capita (cu. m) 12,632.0
Access to improved sanitation (percent of total population) 67.0 percent in urban areas
37.0 percent in rural areas
Access to improves water source (percent of total population) 89.0 percent in urban areas
71.0 percent in rural areas
Expenditure on environmental protection (as a percent of GDP) 0.5 percent in 2005 to increase to 1.0 percent in 2010
Energy depletion (percent of GNI*) 12.6
Mineral depletion (percent of GNI*) 1.4
CO2 damage (percent of GNI*) 0.6
Particulate emission damage (percent of GNI*) 0.5
*Note: Gross National Income (GNI) per capita $1,650.0.
Environment Indicators
60 4736-90
Government Initiatives for Environmental Protection
• In a G-20 meeting in 2009, Indonesia announced that to mitigate climate change, it is likely to reduce GHG emissions by 26.0
percent by 2020. For this reduction, the country is expected to need finance of at least $9.00 billion.
• Indonesia is developing a strategic, multi-year policy and investment program for low-carbon growth, as outlined in the National
Action Plan for Climate Change (NAP 2007) and the Development Planning Response to Climate Change (2008).
• National Council on Climate Change (NCCC) was established by the Indonesian Government, with representatives from 15
Ministries, to coordinate Indonesia’s climate change policies and international positions.
• The Indonesian Government is establishing a climate change trust fund and has developed a Green Paper and prepared its
Second National Communication to the United Nations Framework Convention on Climate Change (UNFCCC) in 2009.
Environmental Law and Regulations
• The Environmental Management Act No.23 of 1997 (EMA 1997) is the basic environmental law that monitors related activities.
Despite the considerable rigor of the law, industrial pollution persists because of weak enforcement.
• A new environmental law with protective regulations to preserve natural resources and the environment is likely to be
implemented in 2010.
• This law imposes restrictive licensing mechanism on business activities that have tradeoffs with the environment. Moreover,
environment permits shall be made a requisite for companies that generate air/water pollution, hazardous waste, and
greenhouse gas emissions. It has also been made mandatory for companies that dump their extracts.
Environmental Taxes
• The Green Paper recommends a carbon tax of $8.5 per ton of CO2. The Finance Ministry of Indonesia is considering enhancing
the tax by 5.0 percent per year till 2020.
• Indonesia is likely to introduce a carbon tax on industry by 2014. The environment tax is likely to be targeted on fossil fuel
combustions to reduce GHG emissions and on the palm oil industry to decrease deforestation.
Environment Related Government Initiatives, Laws, and
Taxes
61 4736-90
A Green Paper was developed in 2009 to provide a sound framework for Indonesia’s climate policy design. This paper gives a
number of concrete strategies for domestic fiscal and economic policies for climate change mitigation and sets out international
financing strategy considerations that are advantageous to Indonesia.
Strategies Developed by the Green Paper for Various Sectors to Guide Long-term Reforms for Climate Change
Mitigation
Economic 360 Perspective: Strategies Set by the Green Paper for Various Sectors (Indonesia), 2010
Source: Indonesia Ministry of Finance and Frost & Sullivan research
Strategy for the Land-use
Change and the Forestry
Sector
Strategy for International
Carbon Finance
Strategy for Institutional
Development Strategies for the Energy
Sector
• Strengthen capacity for
climate policy analysis.
• Support policy
coordination and advocate
a review of the broader
regulatory framework that
relates to the climate
change policy.
• Support the creation of
broad-based carbon
market mechanisms, such
as sectoral targets and
crediting.
• Support additional sources
of international public
financing.
• Ensure adequate returns
for Indonesia’s emissions
reductions.
• To create a regional
incentive mechanism (RIM)
for climate change.
• To alienate existing fiscal
policy settings and carbon
reduction objectives.
• To incorporate a carbon
tax/levy on fossil fuel
combustion after
eliminating energy
subsidies.
• To incentivize energy
efficiency and deploy low-
emission technology
through a specific
geothermal policy
strategy.
Green Paper
62
ICT Industry
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ICT Industry
Telecommunication
Information Technology
Fixed Line
Mobile Phone
Hardware
Software
Services
Source: Frost & Sullivan analysis
ICT Industry: Structure (Indonesia), 2010
• The Indonesian Information and Communication Technology (ICT) industry is regulated by the Ministry of Telecommunication and
Information Technology. The ICT industry is a part of the Government Infrastructure Development Program, identified as a priority
industry assisting economic growth.
• The telecommunication (telecom) market plays an important role in ICT, as it attracts foreign investments into the country. Indonesia
has the fastest-growing mobile phone market in the Asia Pacific region.
• Hardware sector has major share in the Information Technology (IT) market in Indonesia. The software market is relatively smaller
and at a nascent stage facing challenges such as piracy.
• IT services are witnessing robust growth and are mostly applied in the manufacturing, telecom and banking sectors.
ICT Industry – Overview
64 4736-90
ICT Industry: Institutions and Government Bodies (Indonesia), 2010
Telecommunication Regulatory Body of
Indonesia (BRTI)
Ministry of Communication and
Information Technology (MCIT)
Institution for Provision and Controlling
Financing of Telecommunication and
Information Technology (BP3TI)
The Indonesia Security Incident
Response Team on Internet
Infrastructure (ID-SIRTII)
Industry Associations and Other
Institutions
BRTI is an independent regulatory body responsible for framing regulations for
the telecommunication market. BRTI was established in 2003.
MCIT is responsible for national policy formulation and implementation in the
field of communication and informatics, including postal telecommunications,
broadcasting, information technology and communications, multimedia services,
and the dissemination of information.
BP3TI is part of MCIT and is responsible for rural ICT development.
It is responsible for Internet traffic control management system in Indonesia. Its
concern areas include removal of wrong application and prevent misuse of
Internet infrastructure (such as hacking and cyber terrorism). It is actively
involved in traffic system analysis, Internet log ISP collection, and information
security protection.
The State Ministry of Research and Technology (Ristek) is involved in ICT
infrastructure improvement through the development of Internet and
telecommunication.
Indonesia Infokom Society (MASTEL) is a cluster of seven ICT industry groups.
The groups include taxation, ICT roadmap, broadcasting, policy development,
dispute resolution, ICT for rural areas, and telecommunication blueprint.
Source: Frost & Sullivan research
National ICT Council
National ICT Council was formed in 2006 to support government in formulation of
ICT policies and to monitor progress of ICT programs across various
departments.
Government Bodies and Major ICT Institutions
65 4736-90
Fields of Business Investment Criteria
Radio and television Community
Broadcasting Agency
• Investment in this zone is strictly reserved for Micro, Small and Medium Enterprises (MSME) and
co-operatives.
Telecommunication Service
(Internet/telecom kiosk, Cable
Installation )
• Investment in this zone is strictly reserved for Micro, Small and Medium Enterprises (MSME) and
co-operatives.
Telecommunication network
provider
• Foreign capital ownership for fixed network is restricted to 49.0 percent.
• Foreign capital ownership for closed fixed network is restricted to 65.0 percent.
• Foreign capital ownership for mobile network (cellular, satellite) is restricted to 65.0 percent.
Multimedia Services • Foreign capital ownership for data communication system service is restricted to 95.0 percent.
• Foreign capital ownership for telephone Internet service is restricted to 49.0 percent.
• Foreign capital ownership for Internet connection service is restricted to 65.0 percent.
• Foreign capital ownership for other multimedia services is restricted to 49.0 percent.
Public Broadcasting Agency
(PBA)
• PBA is not open to direct foreign investment. However, any foreign company can apply for a
special license to invest in PBA. The relevant authority will provide a special license depending on
the merit of investment.
Mail Provider • Foreign capital ownership is restricted to 49.0 percent.
ICT Industry: Investment Criteria (Indonesia), 2010
Investment Criteria in Different Areas of ICT
Source: Frost & Sullivan
66 4736-90
ICT Industry: e-initiatives (Indonesia), 2010
e-governance e-education e-commerce
Indonesia Standardization
Information Network
(INSTANET) and National
Information System of
Standardization
(SISTANAS*) are
responsible for time
reduction of electronic
data communication.
INSTANET is a network
of 18 members (Badan
Standardisasi Nasional is
the main body), which
share information and
resources imperative to
the improvement of
e-governance initiatives.
Telematika was established
as per the Presidential
decree number 50/ 2000.
Telematika includes
National Education Ministry
and is responsible for
implementation of ICT
across different verticals.
Introduction of e-textbook
took place according to
Minister of Education decree
No. 46/2007 in 2007.
Publication of e-textbook
runs under Minister of
Education decree No.
41/2008.
Cyber law (2008) to
provide legal
assurance and
security for online
business
transactions and e-
commerce.
e-health e-environment
There is no specific policy
related to e-health in
Indonesia. However,
e-learning is applied in
professions including
medical, public health,
nursing, pharmacy, and
dentistry.
Mobile health (mHealth)
application, which is a part
of healthcare practices, is
expected to benefit
healthcare services.
However, use of mobile
devices in this regard is still
at a nascent stage.
There is no specific
policy related to
e-environment in
Indonesia. According to
the United Nations
Environment Program
(UNEP), due to the
absence of any specific
policy related to
recycling, electronic
waste (e-waste)
accumulation may
damage the
environment of the
country.
* SISTANAS is an information system supporting the processes involved in making the National Standards of Indonesia. It also facilitates e-balloting.
e-initiatives
Source: Frost & Sullivan research
67 4736-90
e-governance
development
planning process
Objectives of e-governance
• Ensuring efficiency, effectiveness, and transparency in e-governance applications in government departments.
• Establishment of a support system to effectively conduct government policy and other development strategies formulation.
`
Sketching and
proper planning
methodology
Budget
allocation Strategy
Development
Co-ordination
among
necessary
affiliated bodies
Implementation
and output
verification
ICT Industry: e-governance Planning Process (Indonesia), 2010
e-governance Initiatives
2001
• Launch of Nusantara-
21 ICT framework
• Establishment of
Batam e-Government
project
• Formation of Ministry
of Communication and
Information (MCI)
• Introduction of
SISFONAS
framework (Yet
to be
implemented)
• Introduction of
National
Telematics
Coordination
Team (TKTI)
(An effort by
MCI)
• Implementation
of e-Indonesia
program by MCI
2002 2003 2005 2008 2010
• Initiation of
e-governance
task force
• Enforcement
of cyber law • Inception of
Sumatra-
online project
by provincial
Government
of Sumatra
ICT Industry: e-governance Initiatives (Indonesia), 2001-2010
e-governance
Source: Frost & Sullivan research
Source: Frost & Sullivan
68 4736-90
• Through the Master Plan,
the government is
expected to support the
following ICT sectors:
Ecosystem Development-
based Services sector
Ecosystems Research and
Innovation sector
Device Manufacturing
sector
Content and Applications
sector
• Java Economic corridor is
considered as the most
awaited destination related
to ICT infrastructure
projects.
• ICT is included in one of the
22 priority industries.
• PT Telekomunikasi
Indonesia Tbk (Telkom)
is likely to invest up to
$2.47 billion between
2011 and 2015.
Investments are likely to
be used for building
broadband access
infrastructure as part of
network infrastructure
objective under ICT
Master Plan.
• ICT is one of the seven
most important
industries that have
operations along the
Java economic corridor.
National Policy Elements
National Logistic System
National Transportation
System
Information and Communication
Technology
Regional Development
ICT Industry: Principal Sectors Covered Under National Connectivity (Indonesia), 2011-2025
The Indonesian government framed the Master Plan for Acceleration and Expansion of Indonesia Economic Development
(MP3EI) in order to achieve the status of a developed nation by 2025. Improvement of connectivity between the islands of
the country is one of the priority areas.
Indonesia Master Plan (2011-2025)
Source: Frost & Sullivan research
69 4736-90
Source: Master Plan for Acceleration and Expansion of
Indonesia Economic Development and Frost & Sullivan
ICT Industry: Major Projects (Indonesia), 2011-2025
Sulawesi
Bali
Papua
Devices*: Devices imply ICT devices; Backbone*: Support infrastructure; End users*: ICT users or
consumers.
• Development of devices* for the end user*
Consumers (2012-2014). Investment: $1.138 trillion.
• Palapa Ring Project (2012-2014) Investment:
$0.865 trillion.
• Palapa Ring Project rehabilitation (2012-2014)
Investment: $ 0.260 trillion.
• Development of backhaul network and management
(2012-2014) Investment: $1.741 trillion.
• Rehabilitation of backhaul network and
management (2012-2014) Investment: $0.627
trillion.
Fiber Optic Coverage
and Base Transceiver
Station Project (2011-
2015). Investment:
$2.151 trillion.
• Development of devices* for the end-user*
consumers (2012-2014) Investment: $2.203
trillion.
• National Network development according to
active network sharing, either terrestrial or
undersea Network (2012-2014).
Investment: $0.443 trillion.
• Establishment of Access, Backhaul,
Service Center, Ecosystem Development,
Infrastructure (2012-2014) Investment:
$1.219 trillion.
Improvement of backbone*
capacity for Java up to 810
Gbps (2011-2015)
Investment: $3.689 trillion.
Improvement of backbone*
and fiber optic coverage in
the metro region and the
distribution of base stations
(2011-2015)
Investment: $0.460 trillion.
• Development of devices* for end
users* (2012-2014) Investment:
$1.098 trillion.
• Palapa Ring based on core network
(2012-2014). Investment: $0.875
trillion.
• Network up gradation (2012-2014).
Investment: $1.705 trillion.
Master Plan (2011-2025) – Major ICT Projects
70 4736-90
The entire ICT industry is deployed in eight layers (layer
zero to seven) which are as follows:
Layer 0 Content industry
Layer 1 ICT application industry (e-health, e-
government)
Layer 2 Access services industry
Layer 3 Infrastructure services industry (network
provider)
Layer 4 Integration, installation, and maintenance
system industry of ICT device
Layer 5 ICT device manufacturing industry
Layer 6 ICT device component industry
Layer 7 ICT device component material industry
Regulation and policy alignment:
• Local content level calculation and support to domestic industries.
• Tax incentives for ICT components produced outside Indonesia.
• Cooperation among government agencies, research institutes, and
private bodies.
Infrastructure connectivity support :
• Broadband capacity accretion with backup facility to support
business.
• Developing safe and integrated government communication and
information system.
Science and technology and human resources development:
• Data recovery centre and data centre establishment.
• Manufacturing of digital content and domestic applications.
• Enhancing the scope of laboratory testing in order to verify the
technical specifications of other nations.
• Developing Smart and Techno parks.
Objectives of the Indonesia Master Plan related to ICT ICT Industry: Sector Deployment (Indonesia), 2011-2025
Source: Master Plan for Acceleration and Expansion of Indonesia
Economic Development, and Frost & Sullivan
Indonesia Master Plan (2011-2025) (continued)
71 4736-90
Category Description
Project Objectives • Setting up of domestic fibre optic network to connect 440 districts and 33 provinces across
the country
• Construction of high capacity (320 Gbps) support network
• Setting up Wi-Fi infrastructure in east Indonesia
Year of inception 2005
Year of completion 2012
Coverage area Seven zones with eight network connections
Project constituent (cable length) 4,458.2 km of inland cable and submarine cable (Initially, 11,202 km)
Project value $350.0 million (The initial project was worth $700.0 million, which reduced to $350.0 million
due to lack of funds)
Project Consortium Partners PT Indosat, PT Telekomunikasi, PT Bakrie Telecom, PT Infokom Elektrindo, PT Powertek
Utama Internusa
The Palapa Ring Project is the most important ongoing infrastructure development initiative to support e-governance in
Indonesia. After the completion of the main project in 2012, additional investments will be made on the project as part of
the Master Plan (2011-2025). The details related to actual project are as follows:
ICT Industry: Palapa Ring Project Description (Indonesia), 2005-2012
Palapa Ring Project (2005-2012)
Source: Frost & Sullivan research
72 4736-90
USO program to implement ICT in rural areas of Indonesia
Rural population in Indonesia accounts for more than 80.0 percent of the total population. As rural population is spread out
across 70,600 villages located in 17500 islands, ICT penetration is very low (below 1.0 percent) and communication is
restricted mainly to the postal system. National Universal Service Obligation (USO) program was launched in 2008 to bridge
the gap between urban and rural ICT access by developing ICT infrastructure in remote areas. Asian Development Bank
(ADB) and the Government of Indonesia are involved in the development of ICT in rural areas. Balai Telekomunikasi dan
Informatika Perdesaan (BTIP) is the managing authority of the USO program. The major initiatives to develop ICT in the rural
areas of Indonesia include providing Internet access (through a program called “Desa Berdering”) and provision for telephone
services (through a program called “Desa Pinter”).
2009-2014 2015-2024 2025
Short Term:
To provide telephone
access to 31,824 villages
across Indonesia
Mid Term:
Development of villages
with Internet access (these
are called “smart villages”)
in all the districts of
Indonesia.
Long Term:
Information society
development includes
television broadcast and
focused training.
Source: Asian Development Bank and Frost & Sullivan research
ICT Industry: USO Program (Indonesia), 2009-2025
Universal Service Obligation (USO) Program
73 4736-90
ICT Infrastructure Progress Made
Non-commercial Telecommunications
Access
• Nearly 91.0 percent of 72,800 villages have been covered until 2011 against a
proposed target of 100.0 percent by 2014
Non-commercial Internet Access • 131 villages and 5330 districts are covered
Fibre Optic Network of Provincial Capitals • 65.0 percent out of total 323 cities/districts coverage
Broadband Connection of Districts Capitals • 323 districts are covered comprising 65.0 percent of the target 497 districts
National and International Internet
Exchange • Internet exchange for the provincial capitals
Key Features USO
• Telecommunications: Improving telecommunications access to remote parts of rural areas in stages.
• Internet Access: Setting up of infrastructure for enabling Internet access across all districts and villages by 2015.
• Broadband Access: Developing broadband connectivity in the eastern region of the country.
• Coverage: 10 provinces in eastern Indonesian region including Sulawesi, Maluku, and Papua.
ICT Industry: Universal Service Obligation (Indonesia), 2011
Source: Ministry of Information and Communications and Frost & Sullivan research
Status of USO Program
74 4736-90
A Korea-Indonesia Initiative: ICT Training Centre (2009)
Both the countries entered into a joint venture during 2007-2009 to establish the Korea-Indonesia ICT training center. The principal objective
of this joint program was to develop human resources and ensure capacity improvement of the ICT industry in Indonesia. The partner
bodies for conducting the mission were the Ministry of Communication and Information Technology (representative of Indonesian
government) and Korea’s International Co-operation Agency (KOICA) Indonesia (representative of Korean government).
Nusantara Project: Phase 1 (2011/12)
A France-Indonesia joint endeavor with a holistic approach toward the development of technological and scientific co-operation in the ICT
domain. Co-operation includes the involvement of both public and private sectors. Phase I is estimated to continue from 2011 to 2012.
Mobility Indo-German Program: Phase 2 (2011/12)
A Germany-Indonesia shared initiative to reinforce an ICT research association between the countries and to develop technological and
scientific co-operation. The partner bodies of the program are Ministry of Research and Technology, Republic of Indonesia, and the
International Bureau of the Federal Ministry of Education and Research (representative of the German government). Phase 2 is estimated to
continue from 2011 to 2012.
EU-Asia Information Society Technology (IST) Co-operation
Events related to Information Society Technology (IST) are coonducted among Thailand, the Philippines, Malaysia, and Indonesia in
association with European Union (EU) countries to improve EU-Asia IST relationship.
Euro Southeast Asia Cooperation (SEACOOP) (2010)
An initiative to strengthen the ICT research cooperation among EU and Southeast Asian countries under the ‘Seventh Framework Program’
(FP7).
Information Network among the Association of Southeast Asian Nations (ASEAN) Members
Some of the objectives include:
Development of high-speed network connectivity among all national information infrastructure(NII). Promotion of Mutual Recognition
Arrangement (MRA) for telecommunications equipment. Increase of ICT application in sectors including logistics, transport, content and
customs.
International Cooperation
75 4736-90
Energy consumption by the ICT industry is very high (approximately 40.0 percent of global energy consumption). The
importance of green ICT or necessity of using of eco-friendly technology to manufacture ICT products is gradually
increasing. The MCI is committed to creating an environmental-friendly ICT industry in the country. In view of this, it is
preparing a set of reforms that would be applicable to software, hardware, as well as manufacturing.
Challenges
• Internet users account for only
approximately 16.0 percent of
the population. Therefore, any
technical measure taken to
implement green ICT may
become costly.
• Electricity consumption is high in the
country. It can be reduced through
application of green technologies,
such as automatic switch-off of
electronic devices (lights, computers,
and so on), and use of environment-
friendly equipment.
• e-waste in Indonesia is expected to have increased by nearly 25.0 percent in 2011 compared to 2010. Increasing use of second hand
PCs is considered to be the primary reason for high level of e-waste in the country. In spite of having a high percent of e-waste, the
country does not have a factory for recycling the waste. Therefore, in order to lower the level of e-waste in the country, it is imperative
that the government restricts imports of second-hand PCs into the country.
Green ICT
76 4736-90
ICT Initiatives Focus Areas and Future Development
Telephone Access
(2009-2010)
Focus Areas: Preparation of National ICT Strategy during 2010-2014, tele contact in most of the villages,
development of e-governance master plan, and building of National Information Security coordination
team.
Future Development: Telecommunication connection is improving in the rural areas of Indonesia, as a
result of which the telecommunication market is most likely to expand in the future. Implementation of
e-governance is expected to accelerate communication among government departments.
Internet Access and
Connectivity (2010-11)
Focus Areas: Infrastructure for ICT training institutes, Internet facility provision for almost all sub-districts,
and human resource development commensurate with industry requirement.
Future Development: Employment opportunities in the ICT sector are expected to increase. Workforce
with adequate technical knowledge is also expected to increase. Moreover, Indonesia might become a
lucrative destination for outsourcing.
Access to Information
(2012-13)
Focus Areas: Reinforcement of e-governance at all levels of public utilities such as education, health
centers, and others, and providing broadband accessibility to all districts and cities.
Future Development: An online communication system between government departments and the people
is expected to make public services smooth, hassle free, and less time consuming. Broadband
accessibility is expected to make Internet an important mode of communication for people.
Knowledge Society
(2015-2020)
Focus Areas: Digital broadcasting in entire Indonesia.
Future Development: Use of the analog system will be allowed till 2014. However, from 2015 onwards,
digital televisions will replace current televisions, and by 2018, all television broadcasting is expected to be
digital. Quality of television broadcasting is also expected to improve. Moreover, major broadcasting
companies are expected to start operations in Indonesia.
ICT Industry: Initiatives (Indonesia), 2009-2020
Source: Frost & Sullivan research
ICT Initiatives (2009-2020)
77 4736-90
Singapore
• The ICT industry is steadily growing with broadband penetration of
over 80.0 per cent. Mobile penetration rates are high and 3G mobile
services (currently accounting for 47.0 per cent of the total mobile
subscriber base) are gaining momentum.
Malaysia
• The IT industry is expected to witness steady growth at
4.5 percent over a five-year period. Government
initiatives to develop IT are rampant and the government
is targeting broadband penetration of 75.0 percent by
2014. IT outsourcing is expected to drive growth in the
market.
Indonesia
• The local ICT industry is dominated by hardware and characterized by small enterprises. Moreover, markets for 3.5 G and 4G
technologies, cloud computing, and telecom services are growing. Indonesia lags due to infrastructural challenges. However, it has
gained 2 ranks since 2010.
ICT Industry: IT Competitiveness Index (Major ASEAN Members), 2011
Country Singapore Malaysia Thailand Vietnam Indonesia
IT Competitiveness Rank 3 31 50 53 57
IT Infrastructure Score* 91 27.4 16.1 23.5 7.2
Support for IT
Development Score* 82.3 58.2 54.2 43.5 48
Note: * Score is out of 100. The index compares 66 countries based on the performance and support to the IT industry.
Vietnam
• Vietnam has the second-fastest growing ICT industry among
ASEAN members, with an estimated annual growth of 25.0 percent.
The software industry is growing at a pace of 30.0 percent,
annually, as is the telecom industry with 111 million mobile
subscribers and 21 million Internet users as of 2010.
Thailand
• Thailand has the largest IT industry among ASEAN
members. The ICT industry, as a whole, is slated to grow
at an annual average of 6.5 per cent.
• 3G and WiMax technologies are poised for growth.
ICT Industry Competitiveness: Indonesia and ASEAN
Sources: BSA and Frost & Sullivan
78
Telecommunication Market
79 4736-90
ICT Industry: Telecommunication Market Segmentation (Indonesia),
2010
Fixed Line
Mobile
Source: Frost & Sullivan research
The telecom sector in Indonesia is experiencing steep growth, mainly due to increasing mobile and Internet access penetration in the
country. In addition, projects such as WiMax and National IT Flagship development, are also contributing significantly towards the growth
of this sector in the country.
• Indonesia has the third-largest number of
mobile operators in a country in the Asia
Pacific region, behind India and
Bangladesh. This segment of the
telecommunication sector is dominated by
PT Telkomsel, PT Indostat, and XL Axiata.
The market is showing signs of saturation,
as mobile penetration level is high in the
country. Intense competition in this sector is
resulting in steep fall in the call rates.
• There were approximately 36.0 million
subscribers in the fixed line segment at the
end of 2010. The subscriber base for fixed
wireline segment is gradually declining,
while that of the wireless segment had a
steep rise between 2006 and 2010.
• The fixed wireline segment is a monopoly,
where PT Telkom has more than 99.0
percent of the total subscribers in the
country.
ICT Industry: Market Share of Mobile Service Providers
in the Telecommunication Market (Indonesia), 2010
ICT Industry: Market Share of Fixed Line Service
Providers in the Telecommunication Market (Indonesia),
2010
50.0%
22.0%
18.0%
10.0%
Telkomsel
Indostat
XL Axiata
Others
68.0%
30.0%
2.0%
Telkom
Bakrie
Others
Note: Others include Mobile 8, Hutchison, and so on.
Note: Others include Indostat and so on.
Overview of Telecommunication Market
Sources: DJPT and Frost & Sullivan
Sources: DJPT and Frost & Sullivan
80 4736-90
ICT Industry: Key Features of Telecommunication Market (Indonesia), 2010
Indicators Description
Structure • The market is served by both the public sector and private sector. Current policy liberalization has helped to
attract foreign investment to the sector and has provided strong growth opportunities to domestic enterprises
through strategic collaborations.
Competition • The domestic companies, which currently serve the telecommunication market in Indonesia, include
Telkomsel, Indosat, and Excelcomindo. Other prominent foreign participants and new entrants include Saudi
Telecom, Smart Telecom, and PT Barkie Telecom.
Government Plans
and Initiatives
• Four concurrent regulations were introduced in 2009 regarding use of radio frequencies for wireless
broadband services.
• Guidelines for the collaborative development and operation of telecom towers were also developed in 2009.
• Rules and regulations related to digital television, Internet Protocol Television (IPTV) services, Internet access
services, and telecommunication traffic clearing system were also enforced in the same year.
• Development of the National Broadband Network (NBN) for the period 2011-2015.
Challenges • Lack of proper policy implementation that can provide equal opportunity to small and medium size enterprises
enabling them to compete with major companies.
• Adequate skilled human resource creation through training and vocational camps is required to match the
growing demand for manpower in the sector.
Overview of Telecommunication Market (continued)
Source: Frost & Sullivan research
81 4736-90
Law Description
MoC Decree No. KM 21/2001
and MoCI Regulation
No.31/PER/M.KOMINFO/09/2008
• Implements telecom laws regarding the new categories of telecom services and network
operations.
MoC Decree No.KM 4/2001 • Authorizes usage of three digit access codes (‘01X’) for DLD services. Consumers can choose
their long-distance carrier using ‘01X’ access code.
Decree No. 33/2004 • Enforces measures to prohibit monopoly and unfair competitive practices in telecom. Any undue
advantage taken by dominant service and network providers is considered illegal. Dominant
positions include factors such as services area coverage, scope of business, and market
controlling power . The decree prohibits engagement in malpractices such as selling a product at
a very low price, dumping, obstructing compulsory interconnection, forcing consumers to use
specific services, and cross-subsidies by a dominant provider.
Regulation
No.8/Per/M.KOMINFO/02 /2006
• Implemented an interconnection tariff scheme (charge is determined by a cost-based formula) for
telecom network and services operators.
Law No. 11 of 2008 • The law was enacted in 2008 and regulates information and electronic transactions (including
e-payment) by telecom network and services providers.
Decree
No.30/PER/M/KOMINFO/8/2009
• Regulates measures related to delivery of Internet Protocol-based TV (IPTV), Web-based TV,
and Net TV to wire line services.
KPPU Regulation No. 1/2009 • Implemented guidelines on Pre-Notification of Consolidations, and mergers and acquisitions
(M&A). The regulation adds legal certainty to entities entering into M&A activities.
MoCI Regulation No.
01/PER/M.KOMINFO/01/2010
• Regulates telecom network operation in Indonesia.
Source: Annual report Telkom 2009 and Frost & Sullivan research
ICT Industry: Telecommunication Market Regulations (Indonesia), 2001-2010
Major Telecommunication Market Regulations
82 4736-90
Major Domestic Companies in the Telecommunications Market
Telkom • Telkom is the largest telecom company in Indonesia. It is a state owned enterprise (SOE). The information and
communication services portfolio of the company includes fixed wireless and fixed wire line telephone, mobile,
Internet and data, interconnection, and network services.
• It operates directly or through subsidiaries. In 2010, the total number of subscribers of different services of the
company was 120.5 million (a growth of 14.6 percent from 2009). Of this total, 94.0 million were mobile subscribers,
18.2 million were fixed wireless customers, and 8.3 million were fixed wire line customers.
Indostat • Indosat was established in 1967 by the Government of Indonesia and started operating from 1969. The services
portfolio of the company includes fixed line telephone, code division multiple access (CDMA) and global system for
mobile communication (GSM) mobile services, voice over internet protocol (VoIP), and others.
• In 2010, the company increased its operating revenue by 5.2 percent from 2009. Mobile phones and services
segment operating revenue increased by 12.1 percent. However, rest of the services aggregately recorded negative
growth of operating revenue by 16.7 percent.
XL Axiata • XL Axiata is a mobile services provider in Indonesia. Axiata Group Berhad, a Malaysia-based telecom company,
owns 66.6 percent of the company’s share.
• In 2010, the company recorded a 27.0 percent revenue growth from 2009.
Barkie
Telecom
• Barkie Telecom is an Indonesia-based telecom company. The company provides fixed wireless and fixed wire line
telephone, mobile, and VoIP services.
• In 2010, the total number of mobile subscribers was 13.0 million (a growth of 22.8 percent from 2009). 99.5 percent
were pre-paid mobile subscribers and 0.5 percent were post-paid mobile subscribers.
ICT Industry: Major Telecommunication Companies (Indonesia), 2010
Source: Frost & Sullivan research
Major Telecommunication Companies
83 4736-90
Category Name of Operators
Cable Fixed
Telephone
PT Telecom, PT Indosat, PT. Batam Bintan
Telekomunikasi
Wireless Fixed
Telephone
PT Telecom, PT Indosat, PT Barkie Telecom,
PT Mobile-8
Mobile
Telephone
PT Telcomsel, PT Indosat, PT XL-Axiata, PT
Mobile-8, PT. Sampoerna Telekomunikasi
Indonesia, PT. Natrindo Telepon Seluler, PT.
Hutchison CP Telecommunication, Smart
Telecom
Company 2007 (%) 2008 (%) 2009 (%) 2010 (%)
Telekomsel 34.5 36.4 25.0 15.1
Indosat 46.9 48.7 (9.2) 33.4
XL-Axiata 62.4 68.2 20.8 28.3
Mobile-8 65.0 (10.3) 3.8 (20.2)
STI 130.5 152.6 (18.8) (45.3)
ICT Industry: Company-wise Mobile Subscription Rate
Increases in the Telecommunication Market (Indonesia),
2007-2010
• Telkomsel, Indosat, and XL-Axiata collectively had a market share of 85.0 percent in 2010. The other five mobile
service providers served only 15.0 percent of the market.
• In 2010, Telkomsel had the largest mobile subscribers market share of 45.0 percent, followed by Indosat (20.9
percent) and XL-Axiata (19.1 percent).
• Recent trends are showing a shift in customer preference from cable to wireless telephone mainly due to the following
reasons:
Technology to support mobility
Co-branding strategy (offering telephone sets and services combined as a package)
ICT Industry: Major Telecommunication Services Providers
(Indonesia), 2010
Source: Frost & Sullivan research Source: Frost & Sullivan research
Major Telecommunication Companies (continued)
84 4736-90
SingTel (Singapore) Telkomsel
Foreign Companies Indonesian Companies
Qatar Telecom (Qatar)
Axiata (Malaysia)
Etilsalat (United Arab Emirates)
Hutchison (Hong Kong)
Indosat
XL Axiata
XL Axiata
PT Hutchinson CP Telecommunication (PT HPCT)
SingTel paid $1.00 billion to acquire 35.0 percent share of Tekomsel in 2001.
Maxis (Malaysia) Natrindo Telepon Seluler (NTS)
Maxis acquired 95.0 percent of NTS in 2007.
Qatar Telecom acquired Telemedia’s stake in Indosat worth $1.80 billion in 2008.
Hutchison acquired 60.0 percent of PT HPCT in 2005.
Telekom Malaysia owns 67.9 percent share of Excelcom (Indonesia) after acquiring 15.9 percent of Etisalat (UAE), 16.8 percent of
Khazanah National Bhd, and 7.3 percent of Asian Infrastructure Fund (AIF).
Business Alliance
2009
2009
ICT Industry: Foreign Investments in Telecommunication (Indonesia), 2010
Foreign Investment in Telecommunication
Source: Frost & Sullivan research
85 4736-90
Saudi Telecom investment in
Indonesia (2011)
Saudi Telecom Company (STC)
invested approximately $450.0 million in
Indonesia, primarily for debt financing.
The company is also aiming to increase
its presence in the broadband wireless
network sector, as Indonesia offers
tremendous growth potential for this
market.
New technology training centre by
Huawei (2011)
China-based Huawei opened a
technology training centre as part of its
collaborative venture with Bandung
Institute of Technology.
Mobile network upgrade by
Telkomsel (2011)
Telkomsel, an Indonesia-based
mobile networking company,
allocated a fund of $1.10 billion for
network expansion in the domestic
market. The investment was made to
change the mode of operation from
data service provider to cellular
phone service provider.
Source: Frost & Sullivan research
Indonesian subsidiary by Research in
Motion (2012)
Research in Motion (RIM), manufacturer
of Blackberry, to open a new subsidiary
in order to promote usage of smart
phones in Indonesia. According to RIM,
there were approximately 1.5 million
Blackberry users in the country.
Wireless Fidelity (Wi-Fi) and
Worldwide Interoperability for
Microwave Access (WiMAX) roaming
facility (2011)
ID-WiBB activated roaming between
Wi-Fi and WiMAX. In future, Long Term
Evolution (LTE) operators may be
connected with the roaming service too.
ID-WiBB selected Aptilo Networks to
develop roaming network.
Telecommunication Infrastructure
Improvement (2011-2015)
Establishment of Information &
Telecommunication Network Systems
in the Copper Industrial Park, Timika.
ICT Industry: Telecommunication Projects (Indonesia), 2011-2015
Telecommunication Projects (2011-2015)
86 4736-90
• Increasing number of fixed line network providers in the country is resulting in competitive pricing in this sector. The number of fixed line
network providers increased from 86 companies in 2009 to 91 companies in 2010.
• Fixed line network is classified into two categories, namely, closed fixed network and local fixed network. In 2010, closed fixed network
providers increased by 6.9 percent, whereas, local fixed network providers increased by 4.3 percent.
• The Government of Indonesia is increasing fixed line penetration specifically in the rural areas. The USO program in the rural areas of
Indonesia is currently active to implement different services of ICT. Increase of connections between the islands through fixed telephone
lines is one of the objectives of the program.
• Low cost of Fixed Wireless Access (FWA) as compared to mobile phones can cause an increase in number of subscribers. Currently,
fixed line telephone connections are widely used by non-governmental organizations, business entities, and government agencies.
ICT Industry: Fixed Telephone Lines in the
Telecommunication Market (Indonesia), 2004-2014
Note: All figures are rounded; the base year is 2010. Sources: International
Telecommunication Union (ITU) and Frost & Sullivan analysis
Categories
2008 2009 2010
Total Number of Companies
Long-distance fixed network 2 2 2
International fixed network 2 3 3
Closed fixed network 44 58 62
Source: Frost & Sullivan research
ICT Industry: Number of Fixed Telephone Line Providers in the
Telecommunication Market (Indonesia), 2008-2010
0.0
10.0
20.0
30.0
40.0
50.0
60.0
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Nu
mb
er
of
Fix
ed
Te
lep
ho
ne
L
ine
s (
Mil
lio
n)
Year
Fixed Telephone Lines
87 4736-90
Mobile broadband sector in Indonesia has significant growth potential and is likely to contribute 1.7 percent of the total gross domestic
product (GDP) by 2015. Mobile broadband prices in Indonesia are inexpensive compared to other countries in the region. Increasing
number of mobile broadband service providers is resulting in competitive pricing of the products in the country.
In order to develop the mobile broadband services in the country, the authorities have decided to develop infrastructure facilities and
allow foreign participants to enter the domestic market.
Telkomsel invested approximately $1.10 billion to upgrade mobile broadband infrastructure in 2011.
Key Industry Issues
• 3G market in the country is not well developed. Number of 3G subscribers
in Indonesia represent approximately 7.0 percent of the total mobile
subscribers.
• A large section of population of the country is based in rural areas.
Communication in the rural areas is still at a nascent stage. Therefore,
mobile use is restricted mainly to urban areas.
• Digital Subscriber Line (DSL) is the dominant broadband platform in the
country and accounts for approximately 95.0 percent of the broadband
subscriptions. Therefore, broadband subscriptions in the country are
heavily dependent on DSL service, which is based on limited copper wire
infrastructure.
Recent Developments
• Government WiMAX licenses in 2.3 GHZ
and 3.3 GHZ band are expected to increase
mobile broadband subscription rates.
• New models of smart phones are available
in the Indonesian market, and this can ease
mobile broadband access.
• Popularity of social networking is increasing
in the country, which is likely to accelerate
the subscription rate for mobile broadband
services.
Mobile Broadband Subscriptions
88 4736-90
• The mobile phone sector has been witnessing strong growth since 2004. Three major domestic companies are present in the market,
namely, Telkomsel, Indosat, and Excelcomindo. Telkom holds a major market share. Due to non-restrictive telecom policy implementation,
foreign multinationals have also entered the market. Currently, there exists tough competition among the existing mobile network providers
in the country, and as a result, there is low scope for new entrants. There have been no new entrants since 2008, and this reflects the
competitive scenario in the country.
• The number of mobile subscribers increased by 38.0 percent in 2010 as compared to 2009. In 2011, subscription rate has been higher in
urban areas as compared to rural areas.
Mobile services in Indonesia are principally of three types, namely,
Analog cellular services
GSM cellular services
Personal Communication Network (PCN) cellular services
ICT Industry: Mobile Subscriptions in the Telecommunication
Market (Indonesia), 2004-2014
Note: All figures are rounded; the base year is 2010. Source: International
Telecommunication Union (ITU) and Frost & Sullivan analysis
Categories 2008 2009 2010
Providers of Mobile Network Number of Companies
1. Terrestrial mobile
network 6 8 8
2. Cellular mobile network 8 8 8
3. Satellite mobile network 1 1 1
Source: Frost & Sullivan research
ICT Industry: Number of Mobile Network Providers in the
Telecommunication Market (Indonesia), 2008-2010
0.0
50.0
100.0
150.0
200.0
250.0
300.0
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Nu
mb
er
of
Mo
bil
e S
ub
sc
rip
tio
ns
(M
illi
on
)
Year
Mobile Subscriptions
89 4736-90
• According to the Ministry of Trade decree 19/2009, six service centers are mandatory for telecommunications equipment producers.
This condition created a barrier for foreign multinationals to invest in the sector. Indonesia is implementing latest telecommunication
technologies, which are developed by different countries, to modernize the sector.
• Sweden is an important telecommunications equipment trading partner to Indonesia. Indonesia imports a large amount of
telecommunication equipment from Sweden every year.
• In 2006, a new regulation was passed by the Government of Indonesia, (applicable to government agencies and state-owned
enterprises) according to which telecom operators in Indonesia are required to use only domestic products. They should give
preferences to products containing a minimum of 40.0 percent domestic content. This regulation affected interests of the U.S.
telecommunications equipment suppliers, as most of their products depend on globally-sourced materials. Besides this, Indonesia
does not have appropriate infrastructure to manufacture different types of telecommunications equipment. This scenario has been
affecting domestic consumers and commercial users.
ICT Industry: Telecommunications Equipment Trade (Indonesia), 2004-2014
Source: World Trade Organization and Frost & Sullivan analysis
0.0
1,000.0
2,000.0
3,000.0
4,000.0
5,000.0
6,000.0
7,000.0
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Te
lec
om
mu
nic
ati
on
Eq
uip
me
nt
Tra
de
($
Mil
lio
n)
Year
Telecommunications Equipment Export Telecommunications Equipment Import
Telecommunications Equipment Trade
90
Information Technology
91 4736-90
The Indonesian information technology (IT) market is one of the fastest growing IT markets in the Asian region, and is expected to grow at
a CAGR of 15.0 percent during the forecast period 2011-2014. Total IT spending amounted to $4.50 billion in 2010, which increased by
$0.99 billion over 2009. Manufacturing, banking, and telecom sectors collectively contribute approximately 50.0 percent of the total IT
spending of the country.
ICT Industry: IT Market Segmentation (Indonesia), 2010
Hardware Sector
Software Sector
IT Services Sector
• The IT market in Indonesia is hardware dominated, as hardware accounts for more than 70.0
percent of Indonesian IT spending.
• Increasing affordability of people and availability of credit payment options accelerated PC sales in
the country. However, PC penetration rate is very low in the country (approximately five PCs per
100 households only). The rate is significantly low, especially in the rural areas.
• The software market is relatively smaller and at a nascent stage facing challenges such as piracy, ,
causing software companies to lose approximately $100.0 million annually.
• Developments such as e-governance- the mandate to use open source software (OSS) in local
governments - and e-learning initiatives are expected to lend to the growth of the sector during the
forecast period. Enterprise Resource Planning (ERP) software continues to be adopted by SMEs.
• Software sales were up by $65.0 million in 2010 (year on year).
• The IT services market is witnessing robust growth and was valued at $769.0 million in 2010, up
by $168.0 million over 2009.
• IT services in Indonesia are mostly applied in manufacturing, telecom, and banking sectors.
Source: Frost & Sullivan research
Overview of Information Technology (IT) Market
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ICT Industry: Key Features of IT Market (Indonesia), 2011
Indicators Description
Market Structure The information technology market is divided into computer hardware, computer software, and services. The market
is mainly hardware dominated. The software market is further divided into application, system infrastructure, and
application development and deployment. IT services market includes support, maintenance, planning, education,
operation, and implementation.
Key Government
Policies and Plans
• e-passport introduction (2010).
• Announcement of import duty elimination on personal computer (PC) accessories (2010).
• Development of IT usage in education centers to raise the number of skilled human resources.
Challenges Lack of adequate infrastructure and technology dependence on foreign countries are the major constraints to IT
industry’s growth. Domestic companies are still not exposed to advanced technologies and rely on foreign
multinationals. Scarcity of skilled human resources is also a concern. Software piracy is also a challenge for the
sector to overcome, as it causes huge losses to software manufacturing companies.
Competition Competition is very low in this market, as domestic companies are dependent on their foreign counterparts on
technology-related matters. Approximately 60.0 percent of the domestic IT market is served by the top 30 software
development companies (mostly foreign multinationals).
Emerging Trends
• Cloud computing and ERP software adoption are gaining momentum
• Increasing ease of access to the Internet is likely to ensure growth of Internet and broadband facilities.
• Increase of e-learning (IT and education sector linkage) in the country.
• Increased application of IT in the banking and manufacturing sectors.
Overview of Information Technology Market (continued)
Source: Frost & Sullivan research
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ICT Industry: Sector-wise IT Spending (Indonesia), 2010
Computer Hardware
72.5%
Computer Software 11.2%
Computer Services 16.3%
Note: All figures are rounded; the base year is 2010. Sources: ITU and Frost & Sullivan analysis
IT Market Segments
Hardware Market: Acer, a global PC manufacturer, increased its market share in the Indonesian PC market in 2010. Lenovo, the biggest
computer vendor in Asia, will set up a new subsidiary in the country.
Software Market: Cloud Computing (CC) is an emerging technology. As of 2010, cloud computing accounted for approximately 20.0
percent of software market revenues. In 2010, Microsoft and Telekom entered into a collaborative relationship to introduce cloud computing
services with an objective to provide tax and finance applications to small and medium scale enterprises (SME).
IT Services Market: Oracle, in collaboration with PT Sigma Cipta Caraka, a local IT vendor, provides outsourcing services. IT services are
applied largely in e-governance. Tata Consultancy Services (TCS), is a prominent IT services provider in financial services, media, banking,
and telecom.
Hardware accounts for 72.5 percent of
the total IT spending. Government
efforts to improve ICT infrastructure has
contributed to the growth of the
hardware market.
IT Market Spending and Landscape
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ICT Industry: Internet Usage in the IT Market (Indonesia), 2004-2011
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
2004 2005 2006 2007 2008 2009 2010 2011
Us
ers
pe
r 1
00
In
ha
bit
an
ts
(Pe
rso
ns
)
Year Note: All figures are rounded; the base year is 2010.
Sources: ITU and Frost & Sullivan analysis
In 2009, accessing the Internet from
Internet cafés and mobile phones was
popular, followed by access from the
workplace.
In 2010, Internet access trends changed
as access from mobile phones increased,
as did Internet access from home.
Internet Infrastructure
Indonesia lacks adequate infrastructure to provide
Internet services. Such services are generally
based on telecom infrastructure, which in
Indonesia is not strong enough to support high-
quality Internet services. In addition, computer
literacy in the country is very poor.
Internet Usage
The number of Internet users is gradually
increasing. As of 2010, the penetration rate stood
at 16.0 per cent with 39.6 million users.
Internet Kiosks (Warnets)
ISPs provide Internet services to retail customers directly. To increase
consumer reach and to provide better consumer support, ISPs have opened
Warnets in different regions. Warnet density is high in three cities, namely,
Jakarta, Yogya, and Bali.
Internet Service Providers (ISP)
Since its establishment in 1997, Indonesian Internet Exchange (IIX) has
been enabling ISPs to begin operations. Moreover, IIX also facilitates a cut
in the operational costs of ISPs. To become an ISP in Indonesia, a license
from the government is required. The Internet services market is
oligopolistic, as a large market share is divided among a few top ISPs, such
as LinkNet, Indosatnet, M-Web, CentrinOnline, and Uninet.
Internet
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ICT Industry: Fixed Broadband Subscriptions in the IT Market (Indonesia),
2004-2014
Note: All figures are rounded; the base year is 2010. Sources: International
Telecommunication Union and Frost & Sullivan analysis
• Fixed broadband technology in Indonesia is mainly
cable modem or Direct Subscriber Line (DSL) based.
• The two way cable broadband technology in the
country maintains Data Over Cable Service Interface
Specification (DOCSIS) standards. Currently, DSL
accounts for 85.5 percent of broadband lines and cable
broadband accounts for 14.0 percent.
• Apart from this, the other categories of fixed broadband
technologies include ethernet, fixed-wireless access,
and broadband leased lines.
0.0
1.0
2.0
3.0
4.0
5.0
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Bro
ad
ban
d P
en
etr
ati
on
R
ate
(%
of
Po
pu
lati
on
)
Year
Note: All figures are rounded; the base year is 2010. Sources: International
Telecommunication Union and Frost & Sullivan analysis
ICT Industry: Fixed Broadband Subscription Penetration Rate in the
IT Market (Indonesia), 2004-2014 • In 2010, fixed broadband subscription rates were low in
Indonesia, compared to other Southeast Asian countries,
such as Malaysia and Thailand.
• Penetration rates are expected to increase from
0.8 percent in 2010 to about 4.5 per cent by 2014,
though the Master Plan 2025 has set a target of 30.0
per cent by 2025.
• One of the main challenges includes the higher pricing
of broadband packages compared to other countries. A
2-Mbps package would cost $20.0 more in Indonesia
than in Malaysia.
0.0
2.0
4.0
6.0
8.0
10.0
12.0
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Fix
ed
Bro
ad
ban
d
Co
nn
ecti
on
s (
Millio
n)
Year
Fixed Broadband Subscriptions
96 4736-90
• In 2010, the Government of Indonesia decided to curb duties and tariffs on personal computer (PC) accessories. Elimination of import
duties on PC components such as graphic cards and motherboards will support domestic manufacturers. Local production remains
low and the market is import dependent.
• Promotion of e-learning will also generate PC sales in Indonesia, as PCs to students ratio will increase. This initiative will increase PC
to student ratio approximately to 1:20 from the PC to student ratio of 1:3200 in 2010.
• In 2011, ZTE Indonesia, a subsidiary of ZTE Corp. of China, launched ZTE Light Tab (tablet personal computer). Indonesia is the
fourth country where the company introduced the product after Malaysia and Japan, and also Europe. Tablet computer sales are also
expected to grow as the trend of using the i- pad is growing.
• PC sales will continue to witness strong growth in 2012. However it may face competition from the growing mobile market. Vendors
such as Lenovo are increasing their operations in Indonesia, as they expect robust growth of over 20.0 percent in 2012.
ICT Industry: Personal Computers in Use in the IT Market (Indonesia), 2004-2011
Note: All figures are rounded; the base year is 2010. Sources: ITU and Frost & Sullivan analysis
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
2004 2005 2006 2007 2008 2009 2010 2011
Pers
on
al
Co
mp
ute
rs i
n U
se
(Millio
n)
Year
PC penetration rate is low at
about 5.7 per cent as of
2010, in urban areas. In rural
areas, it is even lower at 0.6
per cent
Personal Computers
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Market Opportunities
Telecommunication
Fixed line
Market
• Increased network coverage and persistent demand by the household sector will lend to growth of fixed line
phones market.
• Telephone infrastructure equipment and networking equipment markets have growth potential due to infrastructure
revamping initiatives being undertaken by the government.
Mobile Phone
Market
• Mobile phone market has a very good prospect of growth due to increased demand. The service providers are
likely to benefit out of it.
• Introduction of WiMAX and 3.5G technology can provide a good thrust to investment.
• Network upgrade and development are also part of government initiatives. Therefore, there lies investment
opportunity through private public partnership.
• The Government of Indonesia may liberalize policies related to investment in telecom tower infrastructure.
Information Technology
Hardware
Market
• Duty elimination on PC auxiliaries will increase international trade in hardware.
• Demand for PCs will increase, as the government is strengthening IT training in educational institutions.
Software
Market
• Outsourcing services and e-governance are growing in Indonesia and will drive the market.
• Growing demand for cloud computing technology will further strengthen the software market.
IT Services
Market
• Growing e-learning awareness and government initiatives are expected to boost IT education in the country
significantly. International co-operation also creates room for open investment. Moreover, automation of major
corporate activities is expected to facilitate growth of the market.
• Operations and implementation would be lucrative for investment by both foreign multinationals and domestic
companies.
ICT Industry: Business Opportunities (Indonesia), 2011-2014
Business Opportunities
Source: Frost & Sullivan research
98
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100 4736-90
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