ECM and Enterprise 2.0

23
Defining Enterprise 2.0 & the Role of ECM in it Carl Frappaolo, VP - AIIM

description

Overview of Enterprise 2.0 and how it relates to enterprise content management; includes results of recent market study

Transcript of ECM and Enterprise 2.0

Page 1: ECM and Enterprise 2.0

Defining Enterprise 2.0& the Role of ECM

in it

Carl Frappaolo, VP - AIIM

Page 2: ECM and Enterprise 2.0

?What is Enterprise 2.0

Page 3: ECM and Enterprise 2.0

?What is ECM

Page 4: ECM and Enterprise 2.0

Web/htmlIM

Meta Data Management

RecordsManagement

SharedDrivesE-mail Data/tags

ID Extraction

IRM/ERM

BPM/Workflow

Authentication

Content Analytics

SearchPortal/Web

Social NetworkAnalysis

ContentManagement

DocumentManagement

Taxonomy Collaboration

Information Architecture

Visualization

Facets

ContextualFiltering

MultiMedia

DAM

Page 5: ECM and Enterprise 2.0

Web/htmlIM

Meta Data Management

RecordsManagement

SharedDrives

E-mail Data/tags

ID Extraction

IRM/ERM

BPM/Workflow

Authentication

Content Analytics

SearchPortal/Web

Social NetworkAnalysis

ContentManagement

DocumentManagement

Taxonomy Collaboration

Information Architecture

Visualization

Facets

ContextualFiltering

MultiMedia

DAM

Page 6: ECM and Enterprise 2.0

6

What are YOU Trying toAccomplish with Enterprise 2.0?

© AIIM | All rights reserved

Source: AIIM Enterprise 2.0 Market IQ

Page 7: ECM and Enterprise 2.0

Web/htmlIM

Meta Data Management

RecordsManagement

SharedDrives

E-mail Data/tags

ID Extraction

IRM/ERM

BPM/Workflow

Authentication

Content Analytics

SearchPortal/Web

Social NetworkAnalysis

ContentManagement

DocumentManagement

Taxonomy Collaboration

Information Architecture

Visualization

Facets

ContextualFiltering

MultiMedia

DAM

Page 8: ECM and Enterprise 2.0

Defining Enterprise 2.0

q A system of web-basedtechnologies that provide rapid andagile collaboration, informationsharing, emergence and integrationcapabilities in the extendedenterprise

© AIIM | All rights reserved 8

Page 9: ECM and Enterprise 2.0

Worker Model for Enterprise 2.0

9© AIIM | All rights reserved

Isolated

Fully Engaged

Extended MeIslands of WeTwo-way MeProactive MeTeam MeOne-way MeIslands of Me

1.0

1.5

2.0

Page 10: ECM and Enterprise 2.0

10© AIIM | All rights reserved

Definition of Enterprise 2.0Technologies: Part 1.0

Communication-focused Channels Single threaded Low

VisibilityCommonalityDiscoverabilityExtensions

Page 11: ECM and Enterprise 2.0

11© AIIM | All rights reserved

Definition of Enterprise 2.0Technologies: Part 1.0

Bulletin Boards E-mail Instant Messaging (IM)/Short Message Service (SMS)/Text

Messaging Discussion Forums Chat Rooms Web/tele/videoconferencing Static Web

Page 12: ECM and Enterprise 2.0

12© AIIM | All rights reserved

Definition of Enterprise 2.0Technologies: Part 1.5

Platforms Collective creation/approval of "content" Proprietary integration Interaction focused Moderate/High

Visibility Commonality Extensions Discoverable

Page 13: ECM and Enterprise 2.0

Definition of Enterprise 2.0Technologies: Part 1.5

13© AIIM | All rights reserved

Web Services Collaborative filtering Social networking Social network analysis Agents Portals/Intranets Dynamic Web

Page 14: ECM and Enterprise 2.0

14© AIIM | All rights reserved

Definition of Enterprise 2.0Technologies: Part 2.0

Mashups Blogs Wikis Really Simple Syndication (RSS) Podcasting Social Voting/Ranking Social Bookmarking

Page 15: ECM and Enterprise 2.0

15© AIIM | All rights reserved

Definition of Enterprise 2.0Related Technologies

FindabilitySearchTaxonomy

PublishingWeb Content Management (WCM)Business Process Management (BPM)

Security and GovernanceContent Security

Page 16: ECM and Enterprise 2.0

Defining Enterprise 2.0 So What's New?

© AIIM | All rights reserved 16

Page 17: ECM and Enterprise 2.0

Defining Enterprise 2.0

So What's New?Within the enterpriseLow barrier/Ease of implementationWeb/widely accessibleEmergent/heuristicLeanLow cost

© AIIM | All rights reserved 17

Page 18: ECM and Enterprise 2.0

Market Drivers andEnterprise 2.0

Remember4GLs and RDBMS“PC Revolution”Advent of E-mail

© AIIM | All rights reserved 18

Page 19: ECM and Enterprise 2.0

Worker Model for Enterprise 2.0

19© AIIM | All rights reserved

Isolated

Fully Engaged

Extended MeIslands of WeTwo-way MeProactive MeTeam MeOne-way MeIslands of Me

1.0

1.5

2.0?

Page 20: ECM and Enterprise 2.0

20© AIIM | All rights reserved

How Critical is Enterprise 2.0to Your Organization's Overall

Business Goals/Success?

Source: AIIM Enterprise 2.0 Market IQ

Page 21: ECM and Enterprise 2.0

Understanding

Page 22: ECM and Enterprise 2.0

22© AIIM | All rights reserved

Enterprise 2.0 AIIM Training

StrategyPractitionerSpecialistMaster

AIIM Enterprise 2.O Market IQReport - March 24, 2008Webinar - March 27, 2008

Page 23: ECM and Enterprise 2.0

23© AIIM | All rights reserved

Carl FrappaoloBlog: www.Takingaiim.com

[email protected] 933 2584

Q & A