ecg studio is a business process reengineering company that helps

business leaders explain their strategies and connect people to customer-centric processes that drive results.

we create understanding

As the business lead for a strategic initiative, you are

measured by the adoption, effectiveness and measurability of the implementation.

ECG Studio can help explain your strategy, complex technology migration, business processes and requirements in

a way people can quickly understand and become excited about.

Business leaders turn to ECG Studio to quickly document business

processes, establish visual process libraries, implement process and

performance governance systems and train/coach/advise

internal project teams

You will be proud of the work we do together.

Darrin Devereaux, President

our thinking

 

 

 

 

         

   

       

   

   

1 campaign brief objectives and alignment ¢ where from / where to ¢ focus groups, project teams, interviews ¢ gap analysis, swot assessments

2 campaign audience engagement and experience ¢ audience personas ¢ information architecture ¢ taxonomy ¢ user journeys

3 campaign del iverables requirements and approach ¢ methodologies and frameworks ¢ drivers / value sets ¢ success definition ¢ collateral type ¢ access and distribution requirements

4 des ign c a m p a i g n roadmap, sow, project plan ¢ strategy360 ¢ process360 ¢ documentation / process library

5 launch c a m p a i g n implement, refine and socialize ¢ gather, review and elicit requirements ¢ facilitate storming (discovery) sessions

6 del iver c a m p a i g n sole supplier or integrated team member ¢ outcome-oriented business strategy, process, system, product, software, workflow and governance model requirements

7 opt imize c a m p a i g n audience adoption ¢ strategy visualizations ¢ stakeholder comms ¢ insights & analytics reporting ¢ change management ¢ training/workshop ¢ development

ecg studio consultants

client involvement

methodology overview We apply a structured., yet flexible approach to all projects which ensures a well positioned result methodology This chart shows the general phases to expect

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teams & employees

operational

customer

executives & managers

suppliers & partners

1 customer customer-intimacy ¢ product, process and service innovation by understanding the emerging needs

2 execut ives and managers visibility, velocity, reduced variability ¢ enterprise workflow models from which simulations can be used to dollarize improvement opportunity benefit

3 suppl iers / partners

expectations and integrations ¢ communicate requirements; ¢ provide a single source of information; ¢ provide visibility to risk in time for action to be taken

4 operationa l onboarding, training, measurement ¢ customer-centric and outcome-oriented processes designed to add value to workflow, eliminate unnecessary activities. show connection to higher-level strategies

5 teams and employees clarity, depth and access ¢ onboarding ¢ operational workflow ¢ process improvement ¢ knowledge preservation ¢ compliance ¢ merger-acquisition integration ¢ technology implementation ¢ job aids, SOPs , M&Ps, Wikis

process360 our t h i n k i n g outcome-oriented incorporating the perspectives of all of these areas is essential to communicating business processes that drive behavior

we create understanding

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cl ient

¢ strategy governance

¢ process management

¢ business intelligence

¢ change management

¢ strategy visualizations

core

optional

s t rategy360 our t h i n k i n g starting point for strategy A strategy is an integrated set of choices that positions an organization, or line of business to earn superior returns over the long run.

st rategy360 our t h i n k i n g better business decisions Simply presenting measurement data doesn’t give decision makers enough information or the corrective and preventive action tools to manage with.

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ecgstudio

col laborate bring global teams together ECG Studio can work as a solo-contributor, project lead or part of a matrixed-effort to help global teams create documents and improve their quality and visibility along the way.

manage reviews, alerts, approvals, audits ECG Studio helps business stay on top of document reviews, changes, approvals and audits using analytics, dashboards and activity feeds that help business teams and professionals save hundreds of hours each year.

organize quickly search and retrieve docs ECG Studio standardizes how document are organized so your colleagues, teams and partners can quickly discover and retrieve them. Flexible document organization, custom meta-tagging and file hierarchies along with configurable search engines help teams locate the exact documents needed. View, edit and manage documents from any location. Secure access via Apple iOS, Android system, internet browser and web-enabled device.

document management our t h i n k i n g every business process depends on documents Every business process depends on documents. Presentations, briefs, contracts, invoices, processes, budgets and proposals are business assets and should be controlled, visible, searchable and accessible by the entire team.

contro l safe, secure access anywhere ECG Studio partners with world-class SaaS providers to secure documents with robust, cloud-centric tools while reducing costs along the way.

¢ Easy way to create and edit documents

¢ Get feedback from colleagues about revised documents

¢ Manage document versions ¢ Get expert, on-demand

process engineering    

¢ Organize documents that apply to multiple subjects,

teams, campaigns

¢ Easily organize all documents needed for one project

¢ Keep teams up to date with changes to templates and

supporting materials  

¢ Ensure documents have been received and approved

¢ Stay on top of documents that need to be reviewed or archived ¢ Find out which documents are stalled in their approval process ¢ See workflow by document type, requirement and stage  

 

¢ No hardware upgrades or maintenance burdens

¢ Secure, encryption for all documents

¢ Govern and authenticate users and groups with ease ¢ Simplify access for users

with SAML single sign-on  

© 2011-12 ecgstudio.com | all rights reserved. designed by ecgstudio

we create understanding

 

contact and connect informat ion

4480 S. Cobb Drive Southeast

Suite H226

Smyrna, GA 30080

Tel: (404) 692-6200

Fax: (404) 692-6212

Inquiries: ecg@ecgstudio.com

www.ecgstudio .com

www.facebook.com/ecgstudio

www.twitter .com/ecgstudio

we create understanding

contact us