ECC Division Behavioural Training Calendar - lntecc.com · • Reference to 6 thinking hats B110...
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ECC Division Behavioural Training Calendar (October 2010 - March 2011) LARSEN & TOUBRO LIMITED Engineering Construction & Contracts Division
Transcript of ECC Division Behavioural Training Calendar - lntecc.com · • Reference to 6 thinking hats B110...
ECC Division
Behavioural Training Calendar
(October 2010 - March 2011)
LARSEN & TOUBRO LIMITED Engineering Construction & Contracts Division
ECC DIVISION BEHAVIOURAL TRAINING CALENDAR (Oct10 - Mar 11)
CODE PROGRAMME
TITLE DAYS MONTH VENUE STAFF CONTENT
B001 Effective Communication Skills
2
October 2010
November 2010
January 2011
March 2011
KKRO HQ Chennai
&DLRO DLRO
HQ Chennai
S1 & Above
• Introduction to Communication • Communication Process • Conversation Skills • Listening Skills • Email Communication • Telephone Communication
B095 Effective Presentation Skills
2
October 2010
December 2010
February 2011
BLRO ABRO
HQ Chennai
O1 & Above
• How to plan a Presentation? • Overcoming Stage Fear • Content Preparation • Making the Pitch • Verbal and Non Verbal Cues • Creating Effective Visual Aids
B170 Life Style Modification & Stress Management
2
October 2010
November 2010
January 2011
HQ Chennai Jamshedpur
KKRO
O1 & Above
• Assertive Style of Communication • Work-Life Balance • Attitude • Health and Diet • Building Relationship and Networking • Stress Management
B212 Personal Effectiveness & IP Skills
2
November 2010
January 2011
March 2011
HQ Chennai MBRO ABRO
S1 & Above
• Attitude • Communication Skills • Manners • Managing Self • Managing Stress
D013 Leadership & Motivation
2
November 2010
December 2010
January 2011
February 2011
HQ Chennai KKRO
HQ Chennai ABRO
Tier 1 & Above
• Concept of Leadership • Styles of leadership • Leadership traits • Leadership myths • Leadership pipeline • Leadership development plan • Motivation concept and theories • Motivating employees
ECC DIVISION BEHAVIOURAL TRAINING CALENDAR (Oct10 - Mar 11)
CODE PROGRAMME
TITLE DAYS MONTH VENUE STAFF CONTENT
B006 Team Building 2
December 2010
February 2011
March 2011
HYRO HQ Chennai
MBRO S1 & Above
• Concept of team building • Team vs. Group • Stages of team building • Characteristics of a good team leader • Managing conflict in a team • Developing a high performance team
G772 Problem Solving and Decision Making
2
October 2010
December 2010
February 2011
HQ Chennai DLRO HYRO
Tier 1 & above
• Existing Problem Solving and Decision Making Process in the organization • Process of Identification and Diagnosing Root Cause Problem Solving Process • Process of Decision Making and its Application on the Job • Building and Protecting Plans and its Application on the Job
B112 Negotiating Skills 2
December 2010
February 2011
March 2011
HQ Chennai MBRO
HQ Chennai Tier 1 & Above
• Understanding Negotiation • Reasons for Negotiation • Styles of Negotiation • Negotiation Power • BATNA (Best Alternative To a Negotiated Agreement) • ZOPA (Zone of possible agreement) • Planning check list for successful negotiation
B016 Assertiveness Training
2
October 2010
January 2011
HQ Chennai HQ Chennai
Tier 1 & Above
• Communication styles • Assertiveness as a key communication style • Developing assertive behaviour in work place • Impact of assertive communication
B010 Time Management 1
November 2010
January 2011
MBRO HQ Chennai
S1 & Above
• Need for Time Management • Specific Time Management Tools • Procrastination • Delegation • Big Rocks of Life
ECC DIVISION BEHAVIOURAL TRAINING CALENDAR (Oct10 - Mar 11)
CODE PROGRAMME
TITLE DAYS MONTH VENUE STAFF CONTENT
B152 Business Etiquettes 1
October 2010
December 2010
HQ Chennai HQ Chennai
S1 & Above
• Grooming and Dress Etiquette • Winning Introductions • Workplace Etiquette • Telephone Etiquette • Meeting Etiquette • Dining Etiquette
G445 Customer Focus/Customer Service
1
November 2010
January 2011
HQ Chennai HYRO
S1 & Above
• Understanding Internal and External Customer • Understanding moment of truth and service – Profit Chain • Learning about truly extraordinary customer service • Key mind set and action for delivery from the heart • Personal signature to delight customer
B148 Creativity & Innovation
1
October 2010
February 2011
HQ Chennai DLRO
S1 & Above
• Basic concept of creativity • Barriers to creativity • Creativity vs. Innovation • Lateral thinking processes • Reference to 6 thinking hats
B110 Conflict Management
1
February 2011
March 2011
HQ Chennai DLRO
S1 & Above
• Understanding Conflict • Conflict Management Technique • Working towards consensus • Handling office Conflict
D061 Strategic Thinking 1
February 2011
January 2011
KKRO HQ Chennai,
Tier 2 & 3 • Strategy and concepts • Planning and execution of strategy
ECC DIVISION BEHAVIOURAL TRAINING CALENDAR (Oct10 - Mar 11)
CODE PROGRAMME
TITLE DAYS MONTH VENUE STAFF CONTENT
G827 Change Management 1
October 2010
January 2011
HQ Chennai HQ Chennai
O1 & Above
• Understanding Internal and External Customer • Understanding moment of truth and service – Profit Chain • Learning about truly extraordinary customer service • Key mind set and action for delivery from the heart • Personal signature to delight customer
B134 Transactional Analysis
1
December
2010 March 2011
BLRO HQ Chennai
O1 & Above
• Ego states • Kinds of transactions • Strokes • Life positions • Games & Contracts
B052
Emotional Intelligence - A key managerial tool for effectiveness
1
March 2011
HQ Chennai O1 & Above
• Human Emotions • Managing emotions in work place • EI and leadership • Self-management • Empathy
B195 Managerial Effectiveness
1 November
2010 January
2011 March 2011
KKRO ABRO
HQ Chennai Tier 1 & above
• Pro-activity • Effective Management of
team • Understanding managerial
roles and responsibilities • Competencies of managers • Delegation as an effective
managerial tool
B102 Interviewing Skills 1 December
2010 HQ Chennai Identified Staff
• Role in selection and
recruitment
• Interviewing skills – Dos
and Don’ts
ECC DIVISION BEHAVIOURAL TRAINING CALENDAR (Oct10 - Mar 11)
CODE PROGRAMME
TITLE DAYS MONTH VENUE STAFF CONTENT
D046 Executive Development Programme
10
October 2010
November 2010
December 2010
January 2011
February 2011
March 2011
MDC O2 - M1A
• L&T Overview & Present Scenario in Construction Industry • Quality Management • Negotiation Skills • Conflict Management • Communication Skill • Basics of Accounting concepts • Financial Statement Analysis • Working Capital Management • Capital Budgeting • Valuation of job • Project Management • Contracts Management • P&M Management • HSE Management • Risk Management • Leadership & Motivation • Stress Management • Indirect Taxes • Insurance • Legal Aspects in Construction Contracts • Material Management • Team Building • Time Management • IR & Site Administration • Costing, ROCE & EVA • Action Plan / Feedback / Valedictory
Learning is a lifetime process, but there comes a time when we must stop adding and start updating.
-Robert Brault,
