EBU Supplier Conference Presentation
description
Transcript of EBU Supplier Conference Presentation
-
1Engine Business Opportunities and Challenges
Steve Spaulding May 2, 2014
Cummins Confidential
Cummins Engine Business Overview
Afternoon Session Agenda: 1:00 -1:30 - Engine Business Opportunities
and Challenges -- Steve Spaulding 1:30 - 2:00 Supplier Quality Key Initiatives
-- Russ Skinner 2:00 - 2:30 Aftermarket Opportunities and
Challenges -- Norbert Nusterer 2:30 - 3:00 -- Supplier Audience Qs & As
-
2Cummins Confidential
Diversified Global Power Leader
Four Complementary Businesses
Engines PowerGeneration
Components Distribution
5/6/2014 Cummins Confidential4
-
3Dana A. Drake-CoxHMLD
Purch Ldr
EBU Purchasing, Supply Chainand Quality Leadership Staff April 17, 2014
Steve A. SpauldingVP EB Purchasing , Supply Chain & Quality
Con OSullivanHHP Purch Ldr
Mike C. LewisImprovement
Leader
Russell SkinnerEBU Direct Materials
Supplier Quality Leader
Marina OlikaraDirector of
Finance
Steven W. ReedyEBU VPI Purch Ldr
Larry GriffinNew & ReCon
Parts Purch Ldr
Rocio RodriguezDirector HR EBU
Support Groups
Bruce LaneSupply Chain
Mgmt
Heather PattersonEx. Admin. Assoc.
Ian BrookQuality
Champion
Scott MannEBU Direct Material
Purch Ldr
Damodar MuleyDirector EBU IT NP&R
Purchasing & FinanceMariana Capelo
Brazil IPOHarvey Zhang
China IPON S Giri
India IPO
Cummins ConfidentialCummins Confidential
~ Cu
mm
ins
CONF
IDEN
TIAL
~
Engine Business Unit Revenue
Consolidated Sales Sales of Unconsolidated Engine JVs
2014 Guidance:4 6% Y-o-Y Sales Growth6 8% Y-o-Y Sales Growth
-
4Engine Business2013 Revenue $10.0 billion
Cummins Confidential
Whats changedsince 2011
Global GDP Growth has SlowedSlowed4%4% 2.5%2.5%
-
5Cummins Confidential
Whats changed since 2011: End Markets
Truck market
Excavator market
17%17%37%37%
Truck market
25%25%Truck market
27%27%
Global Power Generation
20%20%Mining
50%50%
Cummins Confidential
Emission Regulations Drive Growth
-
6Cummins Confidential5/6/2014
Cummins Confidential 11
Natural GasDiesel
Broad and Increasing Product Range
ISF/QSF2.8
QSK95
Cummins Confidential
New Products: New Markets
In RailIn Rail5.0L V8
Turbo Diesel
-
7Cummins Confidential
New Products: Fit For Market
L9.3
Cummins Confidential
ISGISG
New Products: Fit For Market
-
8Cummins Confidential
Customers Want Recent New Products
ISF 2.8/3.8
Engine Business Has Strong Market Share
On Highway
Off Highway
-
9Cummins Confidential
Strong Global PositionSupplyChain Operations Distribution Service
660000+ + Distributor Locations
Technical Centers
OperationsComponents
Regional Parts Distribution
Sales and Service
International Distributors
6,5006,500++Dealer Locations
190+190+Countries & Territories
Cummins Confidential
Worldwide EngineManufacturing Facilities
BrazilSao Paulo B / C series,
N14, ISB / ISM
JapanOyama B / Chi
(KCEC JV)
China & RussiaChongqing M / N / K (CCEC JV)Xiangfan B / C series (DCEC JV)
Beijing 2.8 / 3.8L (BFCEC JV)Xian M (XCEC JV)
Guangxi B (GCIC JV)Chelny B (ZCK JV)
IndiaPune C / N / K19 / V28 /
K38/50 / QSK60 (CIL)Phaltan Megasite TCL2, TCL3,
PHP, & NRPJamshedpur B-series (TCL JV)
United StatesColumbus ISB6.7
Seymour K19 / V903 / QSK19 &QST30 (CKEC JV)
Jamestown ISX12 / ISX15Rocky Mount B / C series,
ISB6.7 / ISC8.3 / ISL9, ISL G, QSB / QSC / QSL
Charleston Marine EnginesClovis CNG
Memphis ReCon
United KingdomCumbernauld - ReCon Engines:
B / C / M11 / NT / N14 / K19 / QSK19, ISB / ISC
Darlington B / C series,ISB / ISC / ISL, QSB / QSC
Daventry K / QSK / QSV
TurkeyIzmir B / C series (Lic)
MexicoSan Luis Potosi ReCon Engines:
B / C Series, L10 / M11 / N14 / K19,ISB / ISC / ISL / ISM / ISX
KoreaDaegu B
series (HCEC JV)
-
10
Cummins Confidential
Leveraging Scale & Global Presence
South America50,925
Asia481,574
North America363,827
Europe57,202
The worlds largest independent manufacturer of diesel engines
953,528 Engines Produced in 2013
Cummins Confidential
One Plan, One Heartbeat
This is not just Supply Chain. This is Business Transformation.
HHP and HMLD Implementing Synchronized Business Planning (SBP) In 2014
-
11
Cummins Confidential
HHP 2014 VOLUMES (engines/day)PLANT MODEL Quarter 1 Quarter 2 Quarter 3 Quarter 4 Average
DAV
38L 2.3 3.0 3.0 2.7 2.8
45L 0.2 0.2 0.3 0.3 0.3
50L 3.3 5.2 3.7 4.1 4.1
60L 6.6 7.7 6.7 7.3 7.1
78L 0.9 1.0 1.2 1.2 1.1
91L 0.2 0.3 0.2 0.2 0.2
Total DAV 13.5 17.4 15.1 15.8 15.5
SEP
19L 8.4 11.0 8.8 8.1 9.1
30L 5.5 5.5 5.7 6.0 5.7
Total SEP 13.9 16.5 14.5 14.1 14.8
CIL / PHP
19L 4.5 4.4 2.5 3.4 3.7
23L 2.2 2.8 3.0 4.3 3.1
38L 4.2 3.8 4.2 4.2 4.1
50L 6.4 7.0 7.9 7.3 7.2
60L 0.2 0.3 0.4 0.4 0.3
Total CIL/ PHP 17.5 18.3 18.0 19.6 18.4
CCEC
19L 19.2 21.6 19.7 18.6 19.8
38L 9.7 11.5 11.1 11.1 10.9
50L 1.5 1.8 1.6 1.8 1.7
Total CCEC 30.4 34.9 32.4 31.5 32.3
Cummins Confidential
2014 Cummins HMLD Forecasted Volumes
HD JEP Q1 Actual and Full Yr Demand Forecast :
MR Q1 Actual and Full Yr Demand Forecast:Jan Feb Mar 1Q 2014 Apr May Jun 2Q 2014 Jul Aug Sep 3Q2014 Oct Nov Dec 4Q2014 2014 Total
RMEP 11,684 12,497 12,297 36,478 14,956 12,611 13,183 40,750 13,170 12,332 12,326 37,828 13,613 12,411 11,545 37,569 152,625 CMEP 35,236 33,852 31,103 33,768 133,959 DEP 2,239 2,710 2,812 7,761 2,845 2,783 3,916 9,544 4,010 4,346 3,970 12,326 2,647 2,507 2,243 7,397 37,028 CBL 5,991 5,888 4,983 16,862 5,584 5,904 3,015 14,503 6,178 5,239 5,400 16,817 6,754 5,095 2,683 14,532 62,714 KCEC 2,183 2,494 2,200 6,877 2,373 1,900 2,262 6,535 2,584 1,965 2,591 7,140 2,971 2,216 2,732 7,919 28,471
103,214 105,184 105,214 101,185 414,797 JVK+P&S 36,996 40,109 36,430 113,535 40,841 37,875 36,986 115,702 43,240 34,118 38,378 115,735 43,964 36,156 31,184 111,304 456,277
!" #
!
!
"# !
$ %#$
-
12
Cummins Confidential
2014 HMLD Joint Venture Volumes
Q1 Q2 Q3 Q4 2014 TotalDCEC 36,610 48,018 39,568 41,817 166,013 BFCEC 27,579 35,519 30,668 31,514 125,280 XCEC 1,726 1,601 610 729 4,666 GCIC 3,335 3,925 2,750 3,492 13,502 TCL 28,726 23,341 27,044 27,671 106,782 ZCK 2,573 3,133 2,227 2,547 10,480 HCEC 5 710 2,621 3,617 6,953 KCEC 16,524 13,748 13,493 16,461 60,226 Total 117,078 129,995 118,981 127,848 493,902
Cummins Confidential
Global Platform Based Cost Reduction
DCEC
GCIC
TCL
CBLDEP
RMEP
CMEP
Direct Material
LogisticsManufacturing
Indirect Material
ISB 6.7
Harnessing Global knowledge for common gainsAdvantages: Benchmarking Best Practices and
Cost Reduction Ideas Obtaining More Cost Saving Ideas
for each plant Increase Total Cost Savings for
Cummins Avoiding Duplicated Practices and
Processes, ex: Engineering Approval
-
13
Cummins Confidential
Cummins is Positioned Well For Accelerated Growth An Expanding Product Range
Four macro trends are still driving growth1. Emissions Standards2. Price and Availability of Energy3. Globalization4. Infrastructure Growth in Emerging Markets
Positioned well to capture the growth Technology Partners Global Supply Chain, Mfg and Service Footprint
Cummins Confidential
Customer and Partner Relationships
-
14
Cummins Confidential
What Cummins Needs From Our Suppliers.. Positioned to Grow and Expand With Cummins as our
Customer demand grows Eye on the Future Come to Work Every Day with a Passion and Energy
Towards Continuous Improvement Bring Innovation and Creativity in Design Collaboration
With Cummins Be Proactive Open Communication on Constraints No Surprises Drive Efficiency and Productivity Gains To Remain
Competitive Globally Quality Parts (Suppliers below 50 In-plant PPM),
Delivered On Time World Wide At The Lowest Total Cost To Our Plants and Aftermarket
Cummins Confidential
Zero Defect Mentality Changing Our Mindset and Performance
Customer expectations are 100% uptime for all Cummins products (with maintenance performed)
Customers expect the next product to be better than the last product
Customer next time buy decisions are largely based upon last products quality and performance uptime
We need our suppliers to be under
-
15
QUALITY Matters
Supplier Quality Key InitiativesZero Defect Mentality
Russ SkinnerEngine Business Purchasing Quality LeaderMay 2, 2014
-
16
Cummins Confidential
Topics
Historical Supplier Quality Performance (PPM)Supplier Quality Key Initiatives Importance Of Quality Final Comments On Quality
31
Cummins Confidential
OEM PPM Performance Supplier Caused
Flat
Significant Quality Spills
-
17
Cummins Confidential
In-plant Supplier PPM Performance
Mixed Trends
Significant Quality Spills
Flat
Cummins Confidential
Example Of Key Customer Score Card - Quality
34
-
18
Cummins Confidential
2013 Supplier Quality Statistics
Supplier Caused In-Plant PPM 34% of suppliers had in-plant PPM >100 7% of suppliers had in-plant PPM between 0 and 100 59% of suppliers had 0 in-plant defects in 2013
ZERO PPM IS ACHIEVEABLE!!
Cummins Confidential
Supplier Quality Key Initiatives 2014 & Beyond
1. CQI19 Sub Tiered Supplier Control (Pass Through Characteristics) (PTC)
2. Supplier Corrective Action Request (SCAR)Scoring3. Supplier Training4. Supplier Improvement Process (SIP)5. End Of Line Defects (Packaging, Preservation, Part ID) 6. Supplier Change Request (SCR)
36
-
19
Cummins Confidential
1. Supplier Pass Through Characteristics
In 2012 AIAG released a common supplier management process (CQI-19) to improve sub-tier supplier performance One of the areas of focus is to address pass through
characteristics (PTC) of highest impact to the Original Equipment Manufactures (OEMs)
Multiple 6 sigma projects are in process at Cummins to identify PTCs. These PTCs will be identified on the print by a
The primary intent for indentifying PTCs is to highlight minor characteristics that may not have robust quality control plans in place.
P
Cummins Confidential
Why the increased focus on supplier PTCs?
38
ChassisLine
Customer line stops if
connections cannot be
made!!
Engine Dress Line
-
20
Cummins Confidential
2. Supplier Corrective Action Request (SCAR) Scorecard
What is it? An objective checklist that assesses a
suppliers SCAR performance in meeting Cummins expectations (supplier handbook)
Broken down into 5 categories:1. Problem Description (12pts)2. Containment (18pts)3. Short Term Action (12pts)4. Long Term Action (40pts)5. Supporting Evidence (18pts)
Score will be out of 100 90 and above is be passing Below 90 will rejected and require
additional work5/6/2014 39
Cummins Confidential
Why is SCAR scoring important?
The goal of this initiative is to drive improvements in the quality of SCARs and ultimately driving 100% right first time in solving problems (ZERO repeat defects)
Help Cummins identify problem areas that will drive focus for improvement and additional training both at Cummins and the supply base
In some cases Cummins has gone back to ask questions and found that the work has been done but did not get documented in the SCAR
-
21
Cummins Confidential
3. Supplier Training
Supplier Quality Summit was held in February 2014 with 50 suppliers causing most quality disruptions in 2013
A survey was sent to these suppliers asking for input on what top 5 training topics was most needed to support their quality improvement efforts1. Problem Solving/Root Cause Analysis 2. End of Line Defects3. Failsafing4. Supplier Scorecards5. Cummins Engineering Standards
Cummins Confidential
Supplier Training Completed Training Modules
SCAR Scorecard End of Line Defects Manufacturing Quality Verification - MQV Qualified Laboratory Documentation Cummins Engineering Standards on PPAP Layouts CQI-19 (Sub-tier Supplier Management)
Currently Under Development Root Cause Analysis
Overview and more detailed workshop sessions (3P5Y) APQP (Overview) PPAP (Overview) FMEA Pass Through Characteristics Safe Launch 6 Sigma Overview
-
22
Cummins Confidential
Why is Supplier Training Important?
Provides knowledge of quality tools and processes Will help your company to continuously improve your
quality performance & culture We want to work together to improve.
Cummins Confidential
4. Supplier Improvement Process (SIP)What is SIP?
A collaborative effort with suppliers to improve their quality performance
Started 2007all US assembly plants have SIPprograms
Focus is on systemic quality improvements Expect supplier senior management leadership Monthly scorecards provided Formal quarterly reviews held with all suppliers
participating/presenting Plant & Executive SIP processes
-
23
Cummins Confidential
How You Are Selected For SIP?
EBU Purchasing and Plant personnel regularly review all quality performance data: PPM performance OEM defects Disruptions (quantity of MNCs and NCMRs) SCARs/SCAR closure performance
Plants develop a SIP scorecard for suppliers with highest disruptions/causing the most pain, and if scores are high enough, they request Purchasing notify the supplier we want them to participate in SIP
When a supplier is selected for SIP, we notify them formally via a letter from EBU Purchasing Quality Leader
Cummins Confidential
How You Exit SIP?
Exit Targets: Established by the engine plants Are achievable based on historic performance Use Rolling Six Month Scores
Exit Criteria: 6 month rolling score below exit target for at least 3
consecutive months
-
24
Cummins Confidential
5. End of Line Defects (EOL) End of Line Defects are considered part
identification, part preservation, and packaging/part protection defects.
Examples: Wrong, missing or mixed Part Number Bar Coding Errors Wrong Labeling/Tags Incorrect Quantity Rust Prevention Damaged Parts Packaging Inadequate
Cummins Confidential
Why Is It Important To Reduce EOL defects? Cummins Plants:
Approximately 25% of all Cummins plant disruptions and rejects are in this category of defects
Rejected material can impact inventory and cause down time for Cummins line
Suppliers: Increase in expedited shipping Increase in 3rd party sort and
certified shipments Increase supplier in plant PPM
Rust
-
25
Cummins Confidential
6. Supplier Change Requests (SCR) Once the suppliers process is PPAP approved, that
process, its control plan, PFMEA, etc. are frozen and must be followed and not changed when those parts are produced for Cummins.
Suppliers often want to and should change the product or manufacturing process: Cost savings Scrap reduction Process improvement Efficiency Corrective action (NCMR/SCAR response) others
When change is required, it needs to be done in a planned, controlled and approved manner!
Cummins Confidential
Why Supplier Change Requests Are Important?
Inadequately managed changes can be a huge barrier to good quality Complex systems make anticipating ALL the consequences of a change very
difficult. Changes that appear harmless can severely affect
Cummins assembly processes Our customers assembly processes Our engines performance in the field Warranty
Changes that appear beneficial have many times had a negative impact on CMI There are many examples of good intentioned changes that have caused line
shut downs, campaigns, and customer issues for Cummins
-
26
Cummins Confidential
How poor quality can impact customer!
Quality issue caused changing an engine in boat that requires cutting hole in side of boat to remove it!
Cummins Confidential
How poor quality can impact customer! Aerial view of key Cummins customer automotive vehicle
plant where 5,000+ vehicles are on hold in yard as result of quality spill!
-
27
Cummins Confidential
Chilean Mine Incident 19L engines used to drill some of the holes for air and food delivery!
Why is product reliability important?
Cummins Confidential
V903 Military Applications Used To Protect And Serve!! USCG 41
Foot Patrol Boat
M9ACE5
Bradley
Bradley Power Pack in Vehicle
Why is product reliability important?
-
28
Cummins Confidential
Final Comments On Quality Improved quality and timeliness of supplier corrective
actions are needed Develop your quality strategy with a mission to achieve
ZERO defects and aggressively execute it Increase focus on PTCs and develop strategy to control Dont rely on manual inspection processes to provide
long term sustainable quality improvements. Dont be satisfied with legacy quality systems. Are you
striving to be world class by investing in latest manufacturing technology and processes?
If you suspect a product problem please notify us immediately. Every minute counts!
Cummins Confidential
REMEMBER.
QUALITY Matters
-
29
New and ReCon PartsNorbert NustererVice President New and ReCon PartsMay 2, 2014
Cummins Confidential
New and ReCon Parts Supply ChainG L O B A L S U P P L Y B A S E
Manufacturing Plants (CMI or JV)
Customer Plants CMI Plants Distribution BU
ReCon Plants
Parts Distribution Centers
Other Channels
JV Kitting New and ReCon Parts
Whole Goods Make to Order Sell to OEMs
Cyclical
Aftermarket Products Off the shelf
Sell to distribution channel(s) Non Cyclical
-
30
Cummins Confidential
Core Operational Functions
New and ReCon PartsOrganization Chart
Ne
w a
nd
Re
Con
Pa
rtsNorbert Nusterer
Vice President New and ReCon Parts
Doug SunkelExecutive Director -
Global Logistics
Eduardo Martinez GM New and ReCon Parts
Manufacturing
Rob EnrightExecutive Director -Sales and Marketing
Cummins Confidential
250 Sales and Marketing staff in 20 countries 17 Distribution Centers in 12 countries
8 ReCon Plants in 8 countries
New and ReCon Parts Network
-
31
Cummins Confidential
Core Support Functions
New and ReCon PartsOrganization Chart
Ne
w a
nd
Re
Con
Pa
rtsNorbert Nusterer
Vice President New and ReCon Parts
Allen PierceExecutive Director -Quality Management
Doug SunkelExecutive Director -
Global Logistics
Eduardo Martinez GM New and ReCon Parts
Manufacturing
Rob EnrightExecutive Director -Sales and Marketing
Anuja MazgaonkarDirector - Finance
Angelina RodriguezDirector -
6 Sigma and Quality SystemsKevin Westerson
Executive Director Research, Technology and Engineering
Cummins Confidential
Dotted LineSupport
Functions
New and ReCon PartsOrganization Chart
Ne
w a
nd
Re
Con
Pa
rts
Norbert NustererVice President
New and ReCon Parts
Allen PierceExecutive Director -Quality Management
Doug SunkelExecutive Director -
Global Logistics
Eduardo Martinez GM New and ReCon Parts
Manufacturing
Rob EnrightExecutive Director -Sales and Marketing
Anuja MazgaonkarDirector - Finance
Damodar MuleyDirector - Information
Technology
Larry Griffin Director - Purchasing
Angelina RodriguezDirector -
6 Sigma and Quality Systems
Matt LeddyDirector - Human
Resources
Kevin WestersonExecutive Director Research,
Technology and Engineering
-
32
Cummins Confidential
RegionalParts Leaders
New and ReCon PartsOrganization Chart
Ne
w a
nd
Re
Con
Pa
rtsNorbert Nusterer
Vice President New and ReCon Parts
Allen PierceExecutive Director -Quality Management
Doug SunkelExecutive Director -
Global Logistics
Eduardo Martinez GM New and ReCon Parts
Manufacturing
Rob EnrightExecutive Director -Sales and Marketing
Anuja MazgaonkarDirector - Finance
Angelina RodriguezDirector -
6 Sigma and Quality Systems
Milind MadaniGM - India
Jeferson CassolaGM SouthnAmerica
Kevin WestersonExecutive Director Research,
Technology and Engineering
Marc GotohGM - China
Cummins Confidential
Aftermarket Share of Purchases
Part Numbers: 75%+ 25%
Production + NRP NRP Only
Spend: 6%
-
33
Cummins Confidential
Underlying Complexity Trend
Each bar is 1 year of engine production 2013: Supported 171 different engine models 2020: Expect to support 370 different engine models
Cummins Confidential
Demand Growth 2013-2015
Midrange (15 L) 7-10% p.a.
Parts demand as % of plant demand varies dramatically
-
34
Cummins Confidential
Opportunities
Cummins Confidential
Remanufacturing
ReCon Registered trademark for Cummins reman 1,500 different engine models 1,300 ReCon components Increasingly regional product strategies
Differentiated product versus new parts Equivalent or better quality Identical warranty Lower price driving superior value
-
35
Cummins Confidential
Part LifecycleProduction Spend Aftermarket Spend
LOW VOLUME
Service Lifespan(30 years +)
Production Lifespan (10-15 years)
Legacy PartsErratic DemandSupply
Disruption
Stopping supply of a part should follow the change control process with an agreed transition plan
Visit NRP Booth for more on Low Volume
Cummins Confidential
Expectations from Aftermarket Supply
Agile and Responsive Supply base Lower Lead time Flexibility to expedite orders Quick response times on PPAP requests
Communication Communicate with NRP Materials during supply constraint (Equal
weightage during allocation) Advance notification when part is phased out of production
Collaboration Collaboration on value engineering for service parts Resolve delivery issues to NRP (achieve over 95% OTD) Proactive problem identification in all situations
-
36
Cummins Confidential
Expectations from Aftermarket Supply
Help CMI achieve cost leadership late in life Build low volume capability/focus Collaborate on erratic demand Low MOQ Pricing in line with production for higher volume service parts
System Integration Set up and use iSCM, CQMS (Quality) EDI
Comply with Aftermarket packaging standards
Cummins Confidential
Where we need your support
Support Cummins aftermarkets needs during sourcing process and LTAs Aftermarket/ReCon exclusivity Service parts costing
Supplier selection implies support for a 30+ year lifecycle TCO equation changes radically during service-only period
Help improve ReCon product competitiveness Reduce replacement component costs Cummins right to remanufacture Re-engineering product for aftermarket
-
37
Cummins Confidential
New and ReCon Purchasing Organization
Key Contacts:Ben Mcgibbon Sourcing
Warren Duffett Global Logistics Materials
Supplier Audience Q & A