eBook Staff Training

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eBook Staff Training: Surrey Libraries Gary Green Surrey County Council Library Service [email protected] Jblyberg/Flickr

description

This presentation was given at a workshop focusing on supporting library staff and users in their use of ebooks.

Transcript of eBook Staff Training

Page 1: eBook Staff Training

eBook Staff Training:Surrey Libraries

Gary Green

Surrey County Council Library [email protected]

Jblyberg/Flickr

Page 2: eBook Staff Training

What Did We Want To Address?

• Improve staff awareness:– Of our ebook services– Opportunity to try devices– Highlight expanding ebook

market

• Increase staff knowledge• Reassure – ebooks can

be seen as threatyukop/Flickr

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Ebooks & Supporting Staff

• Staff training sessions

• Support material & help

• Knowledgeable staff

jepoirrier / Flickr

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Staff Training Sessions

• Presentation:– What's an ebook?– National picture– Discussion about

relevance of ebooks– Surrey's ebook service

• Hands-on session:– Ereader/tablets– Laptop & software

Mike Licht, NotionsCapital.com / Flickr

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Other Sessions

• Additional condensed staff training linked to public drop-in sessions

• Online ebook chat session for county council staff

Leo Laporte / Flickr

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Support Material

• "How to..." PDFs• "How to..."

presentations• Big Push newsletter• Link to suppliers help

pages• Used by public &

staff

Johan Larsson/Flickr

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Challenges

• Keeping information up-to-date about:– Constantly changing landscape– Software, app updates

• Things can be confusing:– Different ways of using service– What do I have to do before

reading?– Adobe ID Libraryman/Flickr

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Support staff

• "Go to" staff with ebook knowledge

• Feed info to our enquiry service

• Training of super buddies in libraries

• Idea/resource sharing with other library authorities

Remi Mathis / Flickr

Page 9: eBook Staff Training

eBook Staff Training:Surrey Libraries

Gary Green

Surrey County Council Library [email protected]

Jblyberg/Flickr