eBook Staff Training
description
Transcript of eBook Staff Training
eBook Staff Training:Surrey Libraries
Gary Green
Surrey County Council Library [email protected]
Jblyberg/Flickr
What Did We Want To Address?
• Improve staff awareness:– Of our ebook services– Opportunity to try devices– Highlight expanding ebook
market
• Increase staff knowledge• Reassure – ebooks can
be seen as threatyukop/Flickr
Ebooks & Supporting Staff
• Staff training sessions
• Support material & help
• Knowledgeable staff
jepoirrier / Flickr
Staff Training Sessions
• Presentation:– What's an ebook?– National picture– Discussion about
relevance of ebooks– Surrey's ebook service
• Hands-on session:– Ereader/tablets– Laptop & software
Mike Licht, NotionsCapital.com / Flickr
Other Sessions
• Additional condensed staff training linked to public drop-in sessions
• Online ebook chat session for county council staff
Leo Laporte / Flickr
Support Material
• "How to..." PDFs• "How to..."
presentations• Big Push newsletter• Link to suppliers help
pages• Used by public &
staff
Johan Larsson/Flickr
Challenges
• Keeping information up-to-date about:– Constantly changing landscape– Software, app updates
• Things can be confusing:– Different ways of using service– What do I have to do before
reading?– Adobe ID Libraryman/Flickr
Support staff
• "Go to" staff with ebook knowledge
• Feed info to our enquiry service
• Training of super buddies in libraries
• Idea/resource sharing with other library authorities
Remi Mathis / Flickr
eBook Staff Training:Surrey Libraries
Gary Green
Surrey County Council Library [email protected]
Jblyberg/Flickr