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eBook: 360-degree feedbackBy Halogen Software

How to improve the accuracy and impact of feedback with 360-degree reviews

Picture it…you’re on a trip and you never get off the tour bus. All your photos are taken from your seat.

Pretty dull travel album.

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You wouldn’t do that on vacation. You’d get out, walk around, and take photos from all different angles.

So why not capture your employees’ performances from all angles as well?

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The advantages of having many vantage points

Multirater assessments help create a comprehensive collage of an employee’s performance, pulling feedback from supervisors, co-workers and clients.

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How important is 360-degree feedback?

Multiple studies have found that gathering feedback from individuals other than an employee’s manager is the best practice related to goal setting1.

1. American National Standards Institute (ANSI) Performance Management Standard. (2012, Nov., 30.) An American National Standard for Human Resource Management

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Even when they have the right tool, they don’t use it to its full potential. That’s like buying a high-end digital cameraand not using all of the features.

2. Corporate Leadership Council (Corporate Executive Board, Secondary Research Findings – Trends in 360-degree Reviews, May 2003.)

Most HR managers realize the importance of 360-degree feedback, but they still don’t use it reguarly2.

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In the 360-degree feedback eBook, you’ll learn:

how to improve performance reviews

with multirater feedback,

how to implementbest practices

how other companies have found success with Halogen 360 Multirater™

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The benefits of 360-degree feedback:

More accurate, credible and reliable performance appraisal ratings

Improved employee performance

Increased employee acceptance of performance feedback

Higher-functioning work teams

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Best practices for multirater assessments

Have employees choose raters with manager approval

Provide aggregated, anonymous feedback

Gather ratings on demonstration of competencies

Follow up with coaching and development

Now, let’s look at each of the four best practices in more detail…

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Employees who select their own raters:

Feel the process is fair and trustworthy

Are more accepting of the feedback

Rate the process as being more beneficial

Best practice #1: Have employees choose raters with manager approval

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Both the Corporate Leadership Council3 and SHRM4 found that when assessors know their feedback will be kept anonymous, they rate employees more honestly.

3. Improving the payoff from 360-degree feedback, Hofstra University

4. Multisource feedback: lessons learned and implications for practice, SHRM, Atwater, Brett, Charles, 2007.

Best practice #2: Provide aggregated, anonymous feedback

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The benefits:

Best practice #3: Gather ratings on demonstration of competencies

Easier to evaluate performance

Provides more consistent evaluations

Improves process transparency and fairness

Reinforces desirable practices

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• Use multirater feedback to enhance goal-setting and feedback

• Address any areas of weakness with learning opportunities

• Measure and recognize performance improvements

Best practice #3: Follow up with coaching and development

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What you’ll find in the 360-degree feedback eBook:

Details on the benefits of 360-degree feedback performance appraisals

Best practices for implementing multiraterassessments

Success stories and resources

Links to articles, webinars, templates, checklists and more Get the full eBook:

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Why take snapshots of your employees when you can capture a panoramic view of their performance?

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Check out our 360-degree feedback eBook and learn how to put your talent management in focus – from every angle.

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Key questions for your organization

Does your organization use 360-degree feedback to improve performance reviews?

Would some of your employee groups benefit more than others from multirater feedback?

Which of the best practices for multirater assessments does your organization follow?

Does your work culture welcome 360-degree feedback? If not, what do you need to work on changing?

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Read the eBook:Explore how your organization can benefit from 360-degree feedback.

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Visit our website to learn more:www.halogensoftware.com

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