Ebay business process

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World’s online marketplace Connecting buyers and sellers globally Buy it Sell it Love it Buy it new, Buy it now

Transcript of Ebay business process

World’s online marketplace

Connecting buyers and sellers globally

Buy it Sell it

Love it

Buy it new, Buy it now

Group 6Radhika SethiMegha Sinha

Priyanka KanwarPrateek JainNishant Negi

• An American multinational internet consumer-to-consumer corporation.

• Founded in 1995, headquartered in San Jose, California. and became a notable success story of the dot-com bubble

• Multi-billion dollar business with operations localized in over thirty countries.

• The company manages an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide.

ABOUT ebay

• In addition to its auction-style selling, the website has since expanded to include "Buy It Now" standard shopping; shopping by UPC, ISBN, or other kind of SKU (via Half.com); online classified advertisements (via Kijiji or eBay Classifieds); online event ticket trading (via StubHub); online money transfers (via PayPal)[6] and other services.

1995–2012 2012–PRESENT

eBay

North America

HQ

South America

Europe

Africa

Australia

Asia

Canada

United States

Mexico

Brazil

Argentina

Italy

Malaysia

Germany

Denmark

Hong Kong

TaiwanRussia ChinaVietnam

India

Netherlands

Switzerland

United kingdom

Belgium

Hungary

Austria

Czech republic

Spain

Greece

Geographical Spread of eBay

Process based Structure eBay

Customers(buyers & Sellers)

Product/Service(Platform facilitating buying and

selling)

ProcessesEg. Auction +Buy it now

Payment Process

People InvolvedInformation

InvolvedTechnology

Involved

FRAMEWORK

4. Pay (cheque/ Money order)

7. Delivery

5. No

tify

9. P

ass Acco

un

t

TECHNOLOGY

INVOLVED

An architectural solution of this level is not only based on the software architecture but also on the system architecture, since the components that populate the system are not just web servers and web clients but it also has

• databases,

• security servers,

• application servers,

• proxy servers &

• transaction servers.

The system under discussion has a 3-tier architecture with a web-enabled device (a browser), application and transaction servers, and databases at the data services layer.

PEOPLE

INVOLVED

Director

Director

Director

Chairman and Founder

CEO

CFO

CTO, product and marketplace

President, Global Marketplaces

President, eBay enterprise

President , PayPal

Chief Product officer

Corporate Communication

Human resources

Legal and secretary

Innovations and new ventures

Director

Director

Director

Director

Director

• Seller’s information

• Buyer’s information; online buyer’s registration

• Site log for every customer visit, data mining capability to identify common customer path and appropriate response.

• Payment information, secure credit card clearing,

• No. of unique visitors, page visited, products purchased

INFORMATION

REQUIRED

Any Questions ?

Thank You