Eastern Creek Intro
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Transcript of Eastern Creek Intro
![Page 1: Eastern Creek Intro](https://reader031.fdocuments.net/reader031/viewer/2022020500/568c36801a28ab02359845fd/html5/thumbnails/1.jpg)
Ticketserv Asia PacificOverview
for Eastern Creek Raceway
and the ARDC
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Our company is a newly established business, created
by a group of ticketing industry professionals who see a
major gap in the regional markets for a service that is:
•Efficient
•Economical
•Scalable
•Technically sound and leading in features and
deliverables
•Not interested in taking the lead in the brand
space
•Can deal with one off events or set up to suit
exhibitions and attractions
Commercial in Confidence © TicketServ 2009 2
Who we are
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In establishing the business, the prime focus is ensuring
the delivery of a business partnership that delivers on
the underlying premise of :
“Your Tickets, Our Service”
This is something that we believe has been forgotten
by a vast majority of the agency and system business
offerings currently in market.
Commercial in Confidence © TicketServ 2009 3
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Full system inclusive of:
system supply
base configure and event build
payment gateway integration
direct settlement
CRM engine
web site base
web site development
SaaS or Enterprise delivery
Business Proposal
Commercial in Confidence © TicketServ 2009
What we offer
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Sales – it’s not just about tickets
A single basket approach allowing for the
sale/reservation/management of any commodity
within the system; be it tickets, memberships,
merchandise, subscriptions, packages or any other
item that can be transacted.
Adding customer details and payments is also done
via this single basket to minimise the clicks required
to process a transaction.
View from seat and online seat selection
Graphical maps
Easy, simple workflow
Commercial in Confidence © TicketServ 2009 5
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Commercial in Confidence © TicketServ 2009 6
The Product Suite
�eSRO - the web tools
�bSRO - .in house/box office sales
�wSRO – integrated access control
�eCRM – central customer data file
�mSRO –mobile sales and ticket delivery
and more….
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Commercial in Confidence © TicketServ 2009 7
eSRO
�Allows you to sell tickets and merchandise via your web site with innovative software to deliver an improved service experience to your customers.
�Different client “look and feel” is provided via the inbuilt web page tools and supported by “business rules” that allow for each client entity to present how and what is relevant to their business needs.
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Commercial in Confidence © TicketServ 2009 8
eSRO
�Payments can be made via linked loyalty points schemes, coupons, gift certificates as well as the normal credit card payment gateways.
�The eSRO software can be easily customised to your brand’s need as well as site workflow.
�Includes full monitoring and management tools to see your ticketing activity with tools to track your customers’ activity and sales made through your site
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Commercial in Confidence © TicketServ 2009 9
bSRO
�Inbuilt local sales module for your in house operations
�Easy transactions for fast sale of both walk up sales and phone sales
�Integrated to payment gateway for direct processing.
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Commercial in Confidence © TicketServ 2009 10
wSRO
�Inbuilt access control for direct scanning of all tickets:
�Print at home
�Mobile phone barcodes
�Thermal tickets
�Any other delivery method
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Commercial in Confidence © TicketServ 2009 11
eCRM
�Central CRM with organisation structures to support different entity control
�All necessary data can be collected, analysed, used in marketing campaigns and more
�Provides for online self management of customer account
�Full security on all data silo(s)
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Commercial in Confidence © TicketServ 2009 12
mSRO
�Sales via mobile phone
�Complete ticket delivery
�Ability to buy from another channel and delivery to mobile
�Look and feel as needed to suit sales
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Commercial in Confidence © TicketServ 2009 13
and more….
�Data mining, reporting and marketing campaign support
�Dynamic business rule engine to support complex pricing and channel management very easily
�Data security at organisation level within group setup
�Operational and ongoing support including “future proofing” for the organisation
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Commercial in Confidence © TicketServ 2009 14
What does it mean for each group?
Each organisation
can link directly to
live transactions with
own data, rules and
more
Each organisation can drive
from the central portal as
well as have their own look
and feel in another web site,
all selling from central
inventory.
Tickets can be sold
as single
organisations or
combinations with
special offers,
packages etc
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Commercial in Confidence © TicketServ 2009 15
And for the ARDC?Integrated
memberships with
term, renewals,
upsell and more
Memberships can offer
benefits controlled by rules
for channel, quantity,
organisation and
time/period/quantity etc.
Integrated access control
with memberships can offer
controls for benefits and
tracking of use
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Commercial in Confidence © TicketServ 2009 16
What we will provide…
�A consultative review of needs
�A cooperative approach to develop a solution
�A financial and business model to suit your needs and scale of business
�An ongoing delivery of the best solution for your business
�An assurance of maintaining the view of “your tickets, our service”
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Commercial in Confidence © TicketServ 2009 17
TicketServ Asia Pacific
�Level 3, 579 Harris St Ultimo NSW
�Tel: 02 9212 3001
�Email: [email protected]
�Web: www.ticketserv.com