East Metropolitan Health Service - the first...
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East Metropolitan Health Service - the first year RPH M170720001 Our patients accessed interpreting services over 13 200 times July 2016 EMHS established NAIDOC Week August 2016 Metro-wide Aborginal Healthy Lifestyle Program roll out September 2016 Signed Mental Health Commission Service Level Agreement RPBG periodic review Nursing and Midwifery Excellence Awards One winner RPH Royal Australasian College of Physicians reaccreditation Patient Opinion launched EMHS Winter Collaborative launched RPH helipad funding announced AKG periodic review Health Consumer Excellence Awards Four winners Two highly commended WA Health Excellence Awards Two winners Seven finalists EMHS Aggression Prevention Initiative launched Aboriginal Workforce Engagement Group established November 2016 SJGMPH first birthday December 2016 Four Aboriginal community advisory groups established February 2017 SJGMPH accreditation April 2017 Bentley Health Service 50th anniversary May 2017 Voice of Staff Survey Integration of mental health inner city service from NMHS to EMHS (now City East) We admitted over 135 400 inpatients Delivered over 480 300 outpatient appointments Performed over 47 900 operations Approximately 5000 babies were born We saw over 44 300 patients who were 65 years and older June 2017 EMHS awarded runner-up for ‘Most Outstanding City Hospital’ in Australia
Transcript of East Metropolitan Health Service - the first...
East Metropolitan Health Service - the first year
RPH M170720001
Our patients accessed interpreting services over 13 200 times
July 2016EMHS
establishedNAIDOC
Week
August 2016 Metro-wide
Aborginal Healthy Lifestyle Program
roll out
September 2016
Signed Mental Health Commission
Service Level Agreement
RPBG periodic review
Nursing and Midwifery
Excellence AwardsOne winner
RPH Royal Australasian College
of Physicians reaccreditation
Patient Opinion
launched
EMHS Winter Collaborative
launched
RPH helipad funding
announced
AKG periodic reviewHealth Consumer
Excellence AwardsFour winners
Two highly commended
WA Health Excellence Awards
Two winnersSeven finalists
EMHS Aggression Prevention
Initiative launched
Aboriginal Workforce
Engagement Group established
November 2016
SJGMPH first birthday
December 2016
Four Aboriginal community advisory
groupsestablished
February 2017SJGMPH
accreditation
April 2017Bentley Health Service 50th anniversary
May 2017Voice of Staff
Survey
Integration of mental health inner city service from NMHS to
EMHS (now City East)
We admitted over 135 400 inpatients
Delivered over 480 300 outpatient
appointments
Performed over 47 900 operations
Approximately 5000 babies were born
We saw over 44 300 patients who were 65 years and older
June2017
EMHS awarded runner-up for ‘Most
Outstanding City Hospital’ in Australia
RPH Day Surgery
“A very big thank you to all hospital staff...you are amazing people and much respect to you
all for the care provided.”
East Metropolitan Health Service - the first year
RPH M170720001*Only includes data for RPBG and AKG
52% of employees work part time
Out of 7 154 people employed in EMHS, 5% are under 25 years of age
and 24% are over 55 years of age
Females make up 51% of our senior corporate roles
18% of our employees are born overseas
66 Aboriginal and Torres Strait Islander employees
Saw over
occasions of service
12 600
KDCH Palliative Care
AHS Inpatient SJGMPH
Mental Healthinitiatives
Our community Our staff*Our patients
Health Promotion Service has engaged with 10 of the 13
local governments within EMHSreaching a community of
630 000
“Thank you again for being there during the most difficult time. The work you do and the special people you are make you amazing and precious.”
“The midwives at Armadale are amazing...All so
caring and lovely.”
“…the care and treatment was first class. Once again
thank you.”
We received approximately 9 000* compliments in our first year!
Dedicated mental health discharge clinic at AHSMobile Clinical Outreach Team - care for homeless or those at riskRainbow Warriors - LGBTI inclusive services
Clozapine clinic at BHS
Abor
iginal Healthy Lifestyle
Programs
What our patients are saying...
BHS Day Surgery
“The teamwork of everybody involved was amazing.
I felt comfortable throughout the procedure.”
