Experiences on monitoring of Experiences on monitoring of water services in East Gonjawater services in East Gonja

Moving from monitoring to decision making with data

PRESENTED BY:BASHIRU SHAHADU

DWST LEADER, EAST GONJA DISTRICT ASSEMBLY

Outline of presentationOutline of presentationProfile of districtMethodologyKey findingsSummary of findingsDecisions taken based on dataChallenges/fearsNext steps

Profile of the districtProfile of the district• The district is located at the South-eastern section of the

Northern Region of Ghana• The district lies within Lat. 8oN & 9.29oN and, Long. 0.29E &

1.26oW• It shares boundaries with Yendi and Tamale districts to the

North, Central Gonja District to the West, Nanumba-North, Nanumba-South and Kpandai Districts to the East, and the Volta and Brong Ahafo Regions to the South

• The population of East Gonja according to the Ghana Population and Housing Census is 135,450 which is predominantly rural

• The main economic activity of the people is agriculture which employs over 80% of the population

About 59,813 representing 46.98% of the total population have access to water in the district as at the end of 2011(CWSA, 2011).

Profile of districtProfile of district• The district has Two Small town system serving Salaga and

Bunkwa and its environs,• 3 limited mechanised schemes, • 4 systems connected to Ghana Water Company Limited, • 122 boreholes and hand dug wells with pumps. The district has the highest density of hand-dug wells of

about 5,856 in the country, majority of which are open and often dry-up in the dry season, 82 dams/dugouts

• The district has two rivers including the white Volta and River Dakar that flows through it.

The East Gonja District has a WASH plan in place spanning 2013 to 2016 with an overall goal of ensuring sustainable provision, access and management of adequate potable water and sanitation facilities and improvement in hygiene practices in the district

MethodologyMethodology

Key findings: functionality of point Key findings: functionality of point sourcessources

Key findings: functionality of piped Key findings: functionality of piped systemssystems

Indicators Number of piped systemsN=8

Number of standpipes

Functional 7 23

Partial functional 1

Non-functional 37

Total 8 60

Map showing functionality of point Map showing functionality of point sources and piped systemssources and piped systems

Results:Level of services of point Results:Level of services of point sourcessources

Indicators Number of point sources meeting indicators by Area Council

Bunjain=1

Kpariban=6

Kpemben=37

Kulawn=32

Makango/Kafaban=16

Salagan= 30

Reliable( not more than 18 daysdowntime in a year)

2 21 23 8 18

Distance(not morethan 500m)

1 4 28 28 10 26

Quality(GSBsstandards)

4 33 30 15 30

Crowding(notmore than 300 persons for boreholes and 150 for handdug well)

4 2 4 1

Quantity(20lcpd) 1 6 29 10 29

Results: level of services of piped Results: level of services of piped systemssystems

Indicators Number of piped systems meeting indicatorsN=8

Reliable( not more than 18 days in a year) 1

Distance(not more than 500m) 5

Quality(GSBs standards) 8

Crowding(not more than 300 persons for stand pipe )

6

Quantity(20lpcd) No data

Results: Performance of WATSANsResults: Performance of WATSANsN=60

Indicator group Indicator

Number of WATSAN Committee meeting indicators

% of WATSAN Committee meeting indicators

Governance and management

A well-qualified, trained and experienced gender balanced WATSAN is in place 8 13%

Technical, Administrative and financial Reports are kept and read out to the Community at least once every six months

27 45%

There is no political and chieftaincy influences in the composition of the WATSAN or WSDB 52 87%

Operations

Spare parts are available to enable maintenance 24 40%

Area mechanics are available to enable maintenance 25 42%Corrective maintenance is executed in an effective way 37 62%

Periodic maintenance is executed in an effective way 46 77%Water Quality Sampling and Analysis services are performed on half yearly basis by recognised institutions

37 62%

Financial management

Annual income from water sales exceeds total annual expenditure 32 53%

There is sound financial management, accounting and auditing 36 60%

Tariff setting is taking into account the lifecycle costs 13 22%

Support

DWST monitors O&M of water facilities in terms of financial, technical and administrative performance, including periodic audits, and provides support where needed

14 23%

Results: Performance of WSDBsResults: Performance of WSDBsIndicator group Indicator

Number of Piped Systems meeting indicators

N=8

Governance and management

A well-qualified, experienced and trained team

Technical, Administrative and financial Reports are kept and read out to the Community at least once every six months

There is no political and chieftaincy influences in the composition of the WATSAN or WSDB 6

WSDB meetings organised and minutes kept 1

Operations

Private sector provides the needed support to WSDB 1Preparation of workplan and budget for O & M

Water Quality Sampling and Analysis services are performed on half yearly basis by recognised institutions and paid for through tarrif 2

Financial management

Annual income from water sales exceeds total annual expenditure 6

There is sound financial management, accounting and auditing

Tariff setting is taking into account the lifecycle costs

Interference of MMDAs in tarrif setting does not affect revenues

SupportDWST monitors O&M of water facilities in terms of financial, technical and administrative performance, including periodic audits, and provides support where needed

Summary of findingsSummary of findings• low-compliance with CWSA norms and standards, both at

service provision level, water service provider (WATSANs and WSDBs) level and at service authority (district) level.

• Low functionality of point sources(point sources either broken down or not passing the stroke and leakage test)

• The majority of water supply facilities do not provide basic services, as per the standards set for the community water supply.

• More than two thirds of the facilities were found to be overcrowded with its attendant frequent breakdowns.

Summary of findingsSummary of findings• Many WATSANs and WSDBs performance was low

especially on the administrative and financial management, tariff setting and governance.

• The service authority in East Gonja was found to be performing not satisfactorily thus, not meeting most of the service authority bench marks.

Decisions/actions taken based on Decisions/actions taken based on monitoring datamonitoring dataAdoption of functionality and water service monitoring

indicators for routine monitoringDWST /DWD capacity strengthened in:◦ Data collection on functionality and service delivery◦ Data cleaning and analysis

Incorporation of functionality data into DiMESData shared with Consultants working on the

rehabilitation of the Salaga Small Town System and boreholes in the districts under the SRWSP(IDA)

Data used for reviewing DWSPFindings were shared at the Northern Regional

Learning Alliance in Tamale.

Decisions/actions taken based on Decisions/actions taken based on monitoring datamonitoring data4 broken down boreholes have been assessed and

repairedFindings of study have been accepted by districtApproval of 1 year water service delivery action planCommitment of DA secured to retrain water service

providers(WATSANs)7 Area mechanics trained in East Gonja with support

from SNVCommitment secured to undertake water quality

testing on point sources

challengechallengeInadequate funds for the water sectorFrequent transfer of district staffDifficult in getting NGOs to align their

activities with district initiatives

Next stepsNext stepsRoutine collection of data on functionality and levels of

water servicesTaking corrective action based on monitoring dataplanning and budgeting for water service provision

based on monitoring dataEncouraging other NGOs to align their monitoring

activities with the functionality and service monitoring framework.

Using data to leverage support for the water sector in the district

Thank you for listening