Eac Social Networks For Business

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Online Social Networks for Business EAC Breakfast Club 11 th March 2010

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Social Networks For Business

Transcript of Eac Social Networks For Business

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Online Social Networks for Business

EAC Breakfast Club 11th March 2010

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What are Online Social Networks?

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What are Online Social Networks?

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What are Online Social Networks?

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A social network is a social structure made of individuals (or organizations)

called "nodes," which are tied (connected) by one or more specific

types of interdependency.

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A social network is a social structure made of individuals (or organizations)

called "nodes," which are tied(connected) by one or more specific

types of interdependency.

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What are Online Social Networks?

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+Web 2.0

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What is Web 2.0?

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So What?

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The internet is now more Social !

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The Social Web

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How has this changed business?

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Monologues (one way) have become dialogues (many way conversations).

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Power has shifted to Customers

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More transparency

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Wal-Marting across America

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Easy to Share

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Good news travels fast

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Bad news travels even faster !

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Dell Battery recall

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People want to participate

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The Technology has changed

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But people have not (well not as much).

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Some Numbers

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More than 400 million active users

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50% of active users log on to Facebook in any given day.

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More than 1.5 million local businesses have active Pages on Facebook

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Pages have created more than 5.3 billion fans

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More than 20 million people become fans of Pages each day

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1.34 million active users in Ireland

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1.2 Million over 18 years old

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50% use daily, Average time 57mins

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Old Marketing Vs New Marketing

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It is easy to...

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to turn a page, turn a channel, switch off and ignore

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The effectiveness of traditional marketinghas been eroded due to consumers beenable to ignore marketing messages,especially of the broadcast type.

(Van Den Bulte and Wuyts 2007)

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People are choosing...

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what to consume.

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when it suits them to consume.

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Cost

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Vs

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Social Media ROI

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What about my Business?

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Set objectives in line with your business strategy

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Set metrics for each objective

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Set Time upfront and stick to it

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Set boundaries between personal and business activities

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Learn how to use Web 2.0 tools

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Start listening

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Engage and participate

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Build reputation and trust

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Facilitate sharing

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Monitor and respond

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Don’t forget the metrics

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Connect with me

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Twitter: @MarkCahill

[email protected]@ConsultMark.ie

http://socialbits.nethttp://ConsultMark.ie/Blog

http://ie.linkedin.com/in/markcahill

Skype: MarkCahill.Ireland

(087) 9497083