EA - A Year of Growth

Enterprise Architecture @ BCIT – A Year of GrowthCAUDIT Enterprise Architecture Symposium – Nov 2006Leo de Sousa, Enterprise ArchitectBritish Columbia Institute of Technology

Enterprise Architecture – A Year of Growth

• British Columbia Institute of Technology – Strategic Vision

• Enterprise Architecture: A Framework

• The Year in Review – EA Accomplishments

• Changing Perceptions and IT Governance

• Enterprise Architecture Models

• What is next for Enterprise Architecture?• Questions.

• Vision:Vision: BCIT will be Canada’s premier polytechnic institution.• Mission:Mission: To build pathways for career success in the global marketplace

through teaching excellence and applied education and research• Size:Size: Approximately 48,000 students are enrolled annually at BCIT.

BCIT’s Vision and Mission

BCIT – Experience it!

BCIT’s Vision• 2001 – BCIT’s President publishes new strategic direction

– “BCIT will become Canada’s Premier Polytechnic”• 2002 – Academic Leaders (VP, Education and Deans of Faculties)

publish – “Educational Technology/Information Technology White Paper”

• 2004 – Engage an external consultant to articulating a new vision – began discussions about Enterprise Architecture

• Oct 2004 - the TEK (technology-enabled knowledge) Initiative is approved– $25M CAD over seven years– An initiative to enhance teaching, learning, research and

business at BCIT through the strategic use of technology– Enterprise Architecture identified as foundational

Enterprise ArchitectureEnterprise Architecture

Col

labo

ratio

n &

C

onne

ctiv

ity

“Connect BCIT to the World”

Inte

llige

nt

Lear

ning

Spa

ces

“Equip BCIT’s Learning Spaces”

Bes

t T

each

ing

P

ract

ices

“Support EffectiveLearning & Teaching”

App

lied

Res

earc

h

“Advance Polytechnic Education”

The

Bus

ines

s of

BC

IT

“Ensure EffectiveWork Processes”

Strategic Goal Areas from TEK VisionStrategic Goal Areas from TEK Vision

BCIT – TEK Initiative

What is Enterprise Architecture? A Framework

Enterprise Architecture is a framework that :

• continuously aligns technology services with changing goals and objectives of the institution based on standards (people, process and technology)

• Provides a common language to communicate the value of IT investments to the business

• allows IT organizations to more strategically and effectively support the Institution’s Strategic Vision

Why Enterprise Architecture @ BCIT?

Alignment of IT to the Institute’s Strategy – “Doing the Right Things”– Ensure the adoption of technology aligns to the

changing educational / business strategy and mission

Improved Planning and Reduced Complexity – “Doing Things Right”– Create an Enterprise Architecture – establishing

a process that is simplifies researching, building/acquiring, maintaining and retiring technology

Adoption of Disciplined Strategies – “Best Practices”– Adopt IT “best practice” disciplines such as IT

Governance (ITG), IT Service Management (ITIL), Project Management (PM), etc

The Value of Enterprise Architecture

Alignment of IT to the Institute’s Strategy – “Doing the Right Things”– Ensure the adoption of technology aligns to the

changing educational / business strategy and mission

Improved Planning and Reduced Complexity – “Doing Things Right”– Create an Enterprise Architecture – establishing

a process that is simplifies researching, building/acquiring, maintaining and retiring technology

Adoption of Disciplined Strategies – “Best Practices”– Adopt IT “best practice” disciplines such as IT

Governance (ITG), IT Service Management (ITIL), Project Management (PM), etc

WebCT6 CEWebCT6 CEIntegrationIntegration

Server Server ArchitectureArchitecture

Change Change ManagementManagement

EA Accomplishments - 2005/2006

Enterprise Architect a formal member of:– Technology Committee (ITG) – guidance role– TEK Management Team – consult role– IT Services Management Team – consult role– Project Advisory Board (PAB) – approval role– Change Advisory Board (CAB) – approval role

EA Accomplishments - 2005/2006

• Project Advisory Board (PAB) – 50 Projects Reviewed with EA Approval

• Change Advisory Board (CAB)– 413 Changes Reviewed with EA Approval

•36 new technology or service chgs

EA Accomplishments - 2005/2006• Vendor Partnerships

– Sungard HE– IBM– Oracle

• Peer Institution Partnerships– University of Victoria– Charles Sturt University, Australia– CEISS/PSITA Institutions (BC HE Institutions) – BC Net (BC Advanced Networking)– Canadian Higher Education IT Directors

(CANHEIT)

EA Accomplishments - 2005/2006• Formal Enterprise Architecture Presentations

– CBUC 2005 – Saskatoon, SK, Canada– Sungard HE - UDC Week 2006 - Tampa Bay, FL, USA– Sungard HE - Summit 2006 – Orlando, FL, USA– Sungard HE - UDC Strategy & Assessment Webinars – 3

online webinars – IT4BC 2006 – Vancouver, BC, Canada– CBUC 2006 – Halifax, NS, Canada– Oracle OpenWorld 2006 – San Francisco, CA, USA– CAUDIT Inaugural Enterprise Architecture Symposium –

Bathurst, NSW, Australia

CMM – Enterprise Architecture

Time

Valu

e

Level 1 Level 2 Level 3 Level 4 Level 5 Level #

Descript.

Attributes

EA ProcessOptimized

EA ProcessManaged

EA ProcessDefined

EA ProcessDevelopment

EA ProcessInformal

• EA ad hoc for: process, architecture, security• EA documents and standards created locally• Minimal links to business strategy

Level 1 + …… • Implements EA framework• BCIT EA Vision identified for: vision, stds, current/target architecture• EA documents centralized • Explicit links to BCIT strategy• EA roles developed

Level 2 + …… • EA process communicated • Gap Analysis & migration plan established• EA documents updated regularly• Senior Mgmt support and endorse EA• Explicit EA governance for BCIT IT purchases based on stds

Level 3 + …… • EA metrics captured• BCIT Capital Plan adjusted based on EA• Senior Mgmt directly involved in EA review• Explicit governance for managing IT purchase variances• All planned IT purchases governed by EA standards

Level 4 + …… • EA metrics optimize EA development• EA Standards & Waivers improve EA• EA Documents used by every decision maker at BCIT• Explicit governance of IT purchases using EA Stds & Waivers• No Unplanned IT investment or acquisition activity at BCIT

Apr 2005 - O

ct 2006

Changing Perceptions – IT is Strategic

• How many times do you hear that IT is a cost to your institution?

• We can change that perception by using Enterprise Architecture

• IT becomes the trusted partner to enable strategy and deliver results

Complexity

Functional Richness

New Delivery Capacity

Value / Effectiveness

2005 2010200019951990

Time Line

BCIT – IT ServicesValue Migration Shifts

(“as – is”)

High

Low

Medium

M/F COAXVM

PCTerminals

BannerStudent

RelationalDatabases

BannerHR

Green onBlack Screens

M/F TextOnly eMail

Internet

VirtualizedServers

4GLReporting

BannerFinance

>200S/W Pkgs

In Labs

Online SyncCoP’s &

Collaboration

WirelessNetworks

RTFeMail

OLAPReporting

Intranet

>300S/W Pkgs

In Labs

OnlineCurriculum

Portals

DataMining

MobileComputing

PDA’s

ServerClustering

LocalIdentityMgnt

FederatedDigital

Repositories

FederatedIdentityMgnt

PKI

DigitalSignatures

DataWarehousing

VLSStorageFabric

eCommerce

StreamingVideo

VideoConferencing

>400S/W Pkgs

In Labs

INB

FibreNetworks

ORANHighSpeedNetworks

Complexity

Functional Richness




(“as – is”)

High

Low

Medium

M/F COAXVM

PCTerminals

BannerStudent

RelationalDatabases

BannerHR

Green onBlack Screens

M/F TextOnly eMail

Internet

VirtualizedServers

4GLReporting

BannerFinance

>200S/W Pkgs

In Labs

Online SyncCoP’s &

Collaboration

WirelessNetworks

RTFeMail

OLAPReporting

Intranet

>300S/W Pkgs

In Labs

OnlineCurriculum

Portals

DataMining

MobileComputing

PDA’s

ServerClustering

LocalIdentityMgnt

FederatedDigital

Repositories

FederatedIdentityMgnt

PKI

DigitalSignatures

DataWarehousing

VLSStorageFabric

eCommerce

StreamingVideo

VideoConferencing

>400S/W Pkgs

In Labs

INB

FibreNetworks

ORANHighSpeedNetworks

600 Admin UsersEmail & Simple

Calendars

1500 Admin UsersEmail, Calendar

Attachments,Alerts

2700 AdminAnd Student UsersDiscussions, Doc

Libraries, etc

2005 2010200019951990

Time Line

Complexity

Functional Richness



Untapped and WastedFunction & Richness

Marginalized StaffEffectiveness

Point ofDiminishing

Returns

Point ofDiminishing

Returns

High

Low


(“as – is”)

Medium

2005 2010200019951990

Time Line

Complexity

Functional Richness



Increased Capacity“Doing Things Right”

Value-Add“Doing the Right Things”

ManagedComplexity

Increased Effectiveness

E.A.

IT Governance

Structured Methodologies(PMO, EA, B/A, ITIL,Resource Mgnt,

Metrics Measurements, I.T. Security, etc)

High

Low


(“Target”)

Medium

2005 2010200019951990

Time Line

100%

25%

75%

50%

0%

Increasing Effectiveness..….

IT ServicesTotal Capacity

Effort spentsupporting

current environments

New DeliveryValue

• Complex Infrastructure

• Evolved rather than planned

technologies

• Point Solutions instead of

integrated solutions

• Lack of Governance (have we

been doing the “right things”?

• Too tactically focused vs.

strategically aligned

~ 90%

Opportunityto add value

Today’s Reality

100%

25%

75%

50%

0%

Increasing Effectiveness..….

IT Services Total Capacity

Effort spentsupporting

current environments

New DeliveryValue

~ 70%• Rationalize and converge

technologies with EA

• Look for new more efficient

ways to deliver services

• Get better at executing using

best practice methodologies

• Ensure strategic alignment

through strong governance

• Stop doing low value activities

Opportunityto add value

Today’s RealityTarget

Strategic Governance Model and EA RolesSupport

Program

Enterprise

Departmental

Innovative

Opportunistic

Funding

Institute

Program

ProgramControl

IT

Program = schools or departments

Institute = centrally governed

Program = schools or departments

Institute = centrally governedApproval

Consult

Guidance

EA Models

Communication using EA Models/Artifacts will help. EA models to show you:

– Goal Architecture Models– IT Governance Layered Model– Technology Lifecycle Model– Technology Investment Matrix

BCIT’s Historical Architecture (1994 -2004)

Learning Management

Systems

HelpDesk

AlumniFoundation

BCIT PublicWeb Properties

Visitors/External

Staff/Administrative

Faculty

Students

LEGEND

Systems currently outside BCIT CR control – not centrally supported, possibly unstructured, non-authenticated

MyBCIT

Enterprise Resource Planning (ERP) (SCT Banner)

- Enrolment transactions- Finance- Human Resources- Payroll- Materials Management

Email & Calendaring

Decision Support

One Card System

Financial Aid &

Awards

Computer Labs

Facilities/Assets Management

(Archibus)

DirectoryManagement

Lotus Domino

i.e. eJobs

Library

BookstoreFaculty Hosted

Websites

Jointly Developed by British Columbia Institute of Technology and Burntsand

BCIT TEK Goal Architecture

Learning Management

Systems

HelpDesk

Lotus Domino- eJobs

DirectoryManagement

Bookstore

Library

BCIT Web Properties

FacultyContent

Technology Enabled Learning Resource Access

Account Management & Security

Client Support &Communications

Visitors/External

Staff/Administrative

Faculty

Students

LEGEND

Enterprise Resource Planning (ERP)

SCT Banner

- Portal Implementation (Luminis/uPortal)- BCIT Marketing (Public Site)- Collaboration tools- User/Account Personalization

Financial Aid& Awards

Alumni Foundation

ComputerLabs Student

Services

Enterprise Administration

DecisionSupport

Email &Calendaring

Facilities/AssetsManagement

(Archibus)

One CardSystem

Full Integration Single Sign On to App Web Link to App(currently) (2005-2010)

Jointly Developed by British Columbia Institute of Technology and Burntsand

IT Strategic Governance Layered Model Enterprise Architecture Starts With The Institution’s Strategy

How this model was built:1. Find Institution’s Strategy Documents and

Published Directions 2. Link Services delivered to the published

Institute Strategy and ObjectivesBenefits:• Exposes the impact of strategy changes

on Services• Communicates the value of core services

in supporting strategy

Create Data Standards Advisory


2. InstitutionalObjectives




EDUCATIONAL/BUSINESS SERVICE LAYER

TECHNICAL SERVICE LAYER

APPLICATIONS

TECHNICAL INFRASTRUCTURE

ED

UC

AT

ION

AL

T

EC

HN

ICA

L

INSTITUTIONAL OBJECTIVES

STRATEGIC GOALS

EducationTechnical

Jointly Developed by British Columbia Institute of Technology and SunGard HE









APPLICATIONS


ED

UC

AT

ION

AL

T

EC

HN

ICA

L


STRATEGIC GOALS

Connect BCIT to the World

Learning Management

Registrar’s Office Distributed Learning Srv BCIT International

Course File Mgmt Manage Distrib Learning International Partnerships

myBCIT Team Banner Team Infrastructure Team

Manage Portal Manage ERP Integration Manage Servers

WebCT myBCIT

Identity Management –Luminis LDAP, Banner Oracle Id and Access Mgmt, WebCT Id and Access Mgmt

Database – Oracle, SQL*Server

Operation Systems – AIX 5.2, Windows 2003 Server

Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN

Network – Ethernet, TCP/IP

Banner Student

Multi-mode Learning

Collaborative Learning

Distributed Learning

China BTech Pipeline Program

Program Heads

Program Delivery

Faculty

Teaching

Luminis Data Integration

Implement WebCT6 CE

Service Desk

Manage Incidents

Best Teaching Practices

EducationTechnical










APPLICATIONS


ED

UC

AT

ION

AL

T

EC

HN

ICA

L


STRATEGIC GOALS

EducationTechnical

The Business of BCIT

Implement Cognos 8 BI Suite

Data Standards & Dictionary

Data Quality Assurance

Data Architecture Modeling & Forecasting

KPI Performance Management

Registrar’s Office Finance Human Resources

Student Reporting Financial Reporting HR Reporting

Cognos Team Oracle Team Web Services

Manage Cognos Env Database Administraton Manage Web Presence

Ministry DW Submission

Data Warehouse

Operational Reporting

Instutional Research

External Reporting

School Ops Mgrs

Academic Reporting

Business Analytics

Service Desk

Manage Incidents

Identity Management – Novell Identity Manager, Luminis LDAP, Cognos LDAP

Database – Oracle

Operation Systems – AIX 5.2, Windows 2003 Server



Balanced Scorecard










APPLICATIONS


ED

UC

AT

ION

AL

T

EC

HN

ICA

L


STRATEGIC GOALS

EducationTechnical

Connect BCIT to the World

Efficient Business Processes

Registrar’s Office Human Resources

Student Registration Employee Management

ServerTeam Banner Team Security Team

Manage Id Infrastructure Provision Identity Data Manage Security

Novell Id Mgr Banner Student

Identity Management –Novell LDAP, Banner Person Id

Database – Oracle, LDAP

Operation Systems – AIX 5.2, Novell OS



Banner HR

Single Point of Access

Security Management

Lotus Quickplace

Identity Management – Phase I

Service Desk

Manage Incidents

The Business of BCIT

Aruba Wireless


BCIT Technology Lifecycle - Definitions - Applications

Researching Investing

Retiring Steady

Applications consideration for future implementation.

Applications should be used only for pre-approved, proof-of-concept projects. Must be kept isolated from other 3 quadrants

Applications that are mission critical.

Core Applications that deliver on the strategy of the institute. Usually found in the Core Services Catalogue.

Applications being phased out

Any tool in the retiring phase that is core to the strategic goals or objectives of the institution should have a replacement app in either the Researching or Investing quadrants.

Applications that are solid and mainstream.

Products in this phase of the cycle may be maintained for upgrades. New or expanded implementations are discouraged.


BCIT Technology Lifecycle 2004


Retiring Steady

WebCT4

PersonalFiles

Archibus

myBCIT

Lotus

Banner 6

Cognos 7

HousingBookstore

Parking

Cognos6

Library

Security


Adapted from Geoffrey Moore and Gartner



Retiring Steady

WebCT4

HousingBookstore

Parking

Archibus

myBCITPersonal

Files

BLOG

WebCT6

WebFiles

CoP

Cognos6

Lotus

Banner 6

Cognos 7

Banner7

Library

Security





Retiring Steady

WebCT4 Banner6

HousingBookstore

Parking

BLOG

Archibus

PersonalFiles

WebCT6

WebFiles

CoP Lotus

Banner 7

Cognos 7

myBCITCognos

8

EnterpriseDocument

MgmtLibrary

Security




Retiring Steady

WebCT4 Banner6

HousingBookstore

Parking

BLOG Archibus

PersonalFiles

CoP Lotus

Banner 7

Cognos 7

myBCIT


WebCT6

WebFiles

Integration EngineCognos

8

Library

EnterpriseDocument

Mgmt

Security


Technical Architecture

• “Where we are” - Build our Current Technical Architecture –gathering documents/diagrams and put them into a common EA repository

• “Where we will go” - Communicate our Future Technical Architecture – start with TEK Goal Architecture documents and adjust based on lessons learned via IT Services projects and TEK project plans

Technology Investment MatrixPresentation Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4

Internet Explorer 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1Firefox 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5Windows Desktop SP2 SP2 SP2 SP2 SP2 SP2 SP3 SP3Mac Desktop

Enterprise Applications Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4Banner (General) 7.1 7.1 7.1 7.2 7.2 7.2 7.2 7.3Lotus 6.5 6.5 6.5 6.5 6.5 6.5 7.0 7.0ArchibusFinancial Aid HG HG HG HG HG HG HG HGCognos 7.1 MR2 7.1 MR2 7.1 MR2 7.1 MR2 7.1 MR2 8.1 8.1 8.1

Application Server Software Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4Oracle Application Server 1.02 1.02 10g 10g 10g 10g 10g 10g

Server System Software Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4Windows NT Server SP6a SP6a SP6a SP6a SP6a SP6a SP6a SP6aWindows 2000 Server SP4 SP4 SP4 SP4 SP4 SP4 SP4 SP4Windows 2003 Server SP1 SP1 SP2 SP2 SP2 SP2 SP2 SP2

Web Server Software Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4ApacheApache TomcatIIS


BCIT Enterprise Architecture PlanEA Strategy continues to evolve in a three phased approach

Enterprise Architecture Strategy

Evolve EA Methodologies

Partner Relationships

Technology Strategy Co-development of Services

EA Artifact Development Integration into New Projects

Integrate EA with Core Services

PM and Chg M EA Approval IT Governance Guidance

1

2

3

IT Services EA Reference Model

Enterprise Data Dictionary

Application Portfolio

Services Portfolio

Configuration ManagementDatabase (CMDB)

(infrastructure)

Relies on D

ata

Relies on Applications

Relies on Infra

Vendor List

Provides Infra

Enterprise Architecture aligns …

People …

ResearchTechnologies

Learning&

Teaching Technologies

BusinessTechnologies

EnterpriseArchitecture

By using a framework containing disciplined strategies to align with the Institution’s Vision

Process …

Technology …

Enterprise Architecture Communication

• EA Workplace – collaboration workplace for EA

http://workplace.bcit.ca/bcit_ea

• EA Blog – discussion on Enterprise Architecture topics

http://blogs.bcit.ca/community/blog/leo_de_sousa

• EA Wiki – internal collaborative EA development environment

• EA Presentations – internally and externally

Questions?

Thank You!Leo de Sousa, Enterprise Architect

British Columbia Institute of Technology

[email protected]

EA - A Year of Growth

Technology

Transcript of EA - A Year of Growth