E4U Service Offerings
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Transcript of E4U Service Offerings
www.excellence4u.in 2
Are you facing these challenges?
Bandwidth/ scheduling issues in conducting technical interviews?
Consistency of assessment process while interviewing across multiple
locations?
Engineering/Delivery teams preferring to conduct only the final
round of interview?
Reducing the cost/hire without compromising on the quality?
www.excellence4u.in 3
Introducing Excellence4U
Largest independent specialist assessment company with delivery capability in 17locations across the world
Experience in assessing talent from 3 to 20 years band across technologies, roles andverticals – product/ services/ product engineering sites/ distributed delivery locations
Set up by IITians with an industry background of having worked for some of the finestcompanies of the likes of Infosys, KPMG, Sun Microsystems to name a few
Proprietary delivery framework which mirror your assessment / interview process orcustomized according to the defined need
Working with leading services, SI’s and product companies worldwide
Cumulative of 400 man years of assessment and interviewing experience
www.excellence4u.in 4
Service Offerings
Technical Screening of Resumes
Based on your needs, experts across an array of technologies assess and screen resumes
Domain oversight by Project Managers having experience across multiple technology verticals
Contextual validation of information in the resumes with respect to the need defined with strict adherence to data security and confidentiality
Offered remotely (follow the sun model) or via a batch processing mode
Telephonic/VC Interviews
Conducted by technology experts well versed in remote methods of assessment and communication
Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal and future use
Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside of office hours, if requested
Face to Face Assessments
Interviews conducted F2F at client premises by panelists ratified by your internal SME team
Assessment process either mirrors client‘s methodologies or created based on inputs
Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists
www.excellence4u.in 5
Service Offerings …contd
Employee Assistance Program for employees with specific focus on new hires
Make qualified counselling services easily accessible to employees
Provide short term, consultation based counselling, telephonic and in-person sessions
Targeted to help personal and work place related stress specifically among new hires and new college graduates
Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm
Need based referrals to medical and support groups, non-intrusive
Exit Interview and Analysis
Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide opportunity for any change in decision
Consistent, neutral and well balanced methodology
Periodic qualitative and quantitative reports on the findings
Translate findings into defining key areas causing turnover
Maintain utmost confidentiality as per predefined agreements
www.excellence4u.in 6
Service Offerings …contd
Behavioural Competency Assessment
Advocate the 'Screen for Knowledge and Skills, Interview for Behaviour' methodology
Experienced HR Specialists analyze the position or job based on the required behavioural competencies as defined by the Hiring Manager and align to overall values of the organization
Develop a customised and structured Competency based interview model to identify critical success factors in potential candidates
Comprehensive evaluation and reporting
www.excellence4u.in 7
Indicative Skill Sets Covered
E4U
C/C++
ASP.Net
Telecom
DW/BI
Mainframes
Java/J2EE
Packages
QA/Testing
Constitution of technical panel mirrors your need
Technology skill-sets covered are indicative and representative
Each panelist brings a minimum 15+ years of diverse experience on the table
The panel gets constituted post your internal team verifying the mix
www.excellence4u.in 8
Delivery Process Flow
STRATEGIZING & SOURCINGYOU
TELEPHONIC ASSESSMENTE4U
F2F ASSESSMENTE4U
HR ROUND & OFFER YOU
Re
cru
itm
en
t Li
fe C
ycle
• Evaluation Sheet for each candidate interviewed
<<E4U>>
• Weekly Report of shortlisted and rejected profiles <<E4U>>
• QC feedback and directional recommendations shared with client
<<E4U>>
• Evaluation Sheet for each candidate interviewed
<<E4U>>
• Weekly Report of shortlisted and rejected profiles <<E4U>>
• QC feedback and directional recommendations shared with client
<<E4U>>
• Evaluation Sheet for each candidate interviewed
<<E4U>>
• Weekly Report of shortlisted and rejected profiles <<E4U>>
• QC feedback and directional recommendations shared with client
<<E4U>>
• List of profiles for Technical screening from
<<Client>>
• Specific assessment artifacts/format <<E4U>>
• Agree on Evaluation Criteria/Sheet <<Client & E4U>>
• Scheduling of tele-screening
<<E4U>>
• Administering of tele-screening and capturing feedback in assessment sheets
<<E4U>>
• List of profiles for Tele-assessment <<Client>>
• Specific assessment artifacts/format <<Client>>
• Agree on Evaluation Criteria/Sheet <<Client & E4U>>
• Scheduling of tele-assessments
<<E4U>>
• Administering of tele-assessments and capturing feedback in evaluation sheets
<<E4U>>
• List of profiles for F2F assessment <<Client>>
• Specific assessment artifacts/format <<Client>>
• Agree on Evaluation Criteria/Sheet
<<Client & E4U>>
• Scheduling of F2F assessments
<<E4U>>
• Administering of F2F assessments and capturing feedback in evaluation sheets
<<E4U>>
TECHNICAL SCREENINGE4U
Macros and other workflow automationmechanisms to eliminate manual extraction.Web-based metric driven reporting system
10www.excellence4u.in 10
Candidate Customer Experience
Dear <Candidate Name>,
We are glad to inform that your
interview for Software Engineer
position has been scheduled for
10 AM on 15th Feb 2012.
We wish you the very best.
Sincerely,
<Client Name>
9845099999
9:41 AM
Dear <Candidate Name>,
It was a pleasure talking to you
recently. We at <Client Name>,
India would like to thank you for
spending your quality time with
us..
Your candidature is currently
being reviewed, in case your
resume gets shortlisted,
we would get in touch with you.
Sincerely,
<Client Name>
9845099999
4:15 PM
Reminder SMS sent to candidate pre-interview Thank you SMS sent to candidate post completion of interview
www.excellence4u.in 11
Secret Sauces
By understanding the job descriptions of the positions to be filled
Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17 locations across the globe
Experience in assessing talent from 3 to 15 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations
Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing, engineering environment, testing, support. Experience band of the consultant from 8 to 25 years
By ensuring that the integrity of the assessment process is not compromised
No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle
We either mirror existing assessment processes or help you create and implement a new one
Match or exceed existing recruiting metrics
By acting as a resource support to your core interviewing panel
We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend drives, recurring volumes, niche skill-sets which require multiple rounds of intervention
We work over weekends/ after office hours and holidays – typical slots where your candidates are available
Our diverse consulting background helps us structure the right panelist team for you
12www.excellence4u.in 12
Your Partner of Choice!
E4U
Value
Proposition
Internal teams focussed on core
tasks and final selection
Direct and Indirect savings
across the recruiting life-
cycle
Consistency in assessment
process
No scheduling headaches
Potentially good
hirable candidates
assessed on time
Bandwidth issues no longer a
challenge for hiring spikes or
in-depth assesment cycles
www.excellence4u.in 13
More Information? we would be glad to answer…..
Over coffee at [email protected]