E000021851_Services Conclave Programme - 7 Nov

8/10/2019 E000021851_Services Conclave Programme - 7 Nov

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Services Conclave 2014Promoting Services Export from India - Opportunities

12-13 ovem!er" 2014" #ednesda$ % &'ursda$" S'angri-(a" e) *el'i

Programme*a$ 1+ 12 ovem!er 2014

,ocus Sectors Professional Services" IC&" &ourism" ealt'care" Education"Creativit$ and Entertainment" and (ogistics

0.30 - 0/30 'rs egistration

1000 1100 'rs Inaugural Session+ Promoting Services Export from India-Opportunities

Services share in world GDP was 65.9 per cent but its share in employment was only 44 per cent in 20 2.Services constitute a ma!or portion o" #ndia$s GDP with a 5% per cent share in GDP in 20 &' 4. (he servicesector industry plays a critical role in the social and economic development o" the country and has emer)edas the lar)est and "astest')rowin) sectors in the world economy. (he annual e*port o" services "rom #ndiastands at + 45 billion while the e*port o" merchandise stands at +& 2.5 billion. ,owever- the Servicessector has phenomenal e*port potential and thus- there is a need to e*plore the challen)es- opportunitiesand issues with respect to services e*port "rom #ndia in various sectors..#elcome ddress r C'andra it 5aner ee% oderation Director General- ##

ddress !$+ r alvinder o'an Sing'hairman- ## Services ouncil- / *ecutive hairman- 1ortis ,ealthcare

O!servations !$+ r dil 6ainul!'ai

hairman- uality ouncil o" #ndia&'eme ddress+ r a eev 7'er

ommerce Secretary- 3inistry o" ommerce / #ndustry

Special ddress+ s irmala Sit'araman 3inister o" State "or ommerce / #ndustry- 1inance- and orporate ""airs

Inaugural ddress+ r run 8aitle$3inister o" 1inance- orporate ""airs- and De"ence


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9ote of &'an:s+ CII1100 - 111; 'rs et)or:ing &eahie" ?e)ulatory =""icer :Policy;- @harti irtel

r 9is'al =ondal1ounder / =- G= ii #nc

r Srivatsan a an3D / ountry ,ead- @ain / ompany

7e$note ddress+ r 5imal 8ul:a Secretary- 3inistry o" #n"ormation / @roadcastin)

r S S'arma>Secretary- Department o" lectronics / #n"ormation (echnolo)y

r a:es' =arg>Secretary- Department o" (elecommunications

?%Closing emar:s+ r 8 S *eepa:

1230 - 131; 'rs Session 2+ Professional Services @ rc'itecture" ccounting" %anagement Consultanc$ ServicesA+ Opportunities and eforms

needed

(here is hi)h potential o" e*ports o" pro"essional services and there is a need to revamp the pro"essionaldevelopment "ramewor by e*pandin) the talent pool- deepen the e*pertise- and enhance the "low o" hi)h7uality pro"essionals. (his session will discuss the potential and challen)es in enhancin) pro"essionalservices e*ports "rom #ndia8

Session oderator+ r Sud'ans'u Pande$Aoint Secretary- 3inistry o" ommerce / #ndustry

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Industr$ Experts+ r 7 Pandiara an1ounder- 3a 1oir San a$ gar)alentral ouncil 3ember and hairman- ommittee on conomic-ommercial >aws / B(=- #nstitute o" hartered ccountants o" #ndia

r Saurine *os'i C3ana)in) Director- ( earney

r Premendra a e'ta 3ember- ?esearch ouncil o" S#? E @?#< /1ormer President- ouncil o" rchitecture

?%Closing emar:s+ r Sud'ans'u Pande$

131; - 141; 'rs (unc'

141; - 1;1; 'rs Session 3+ &ourism+ Prospects % 5ottlenec:s(ourism is an important and "lourishin) industry- and )ain"ully employs lar)e number o" people. #n terms o"total tourist arrivals- #ndia la)s behind many countries. ccordin) to the Borld (ourism =r)aniFation- by theyear 2020- it is e*pected that #ndia will become the leader in the tourism industry in South sia- with about.9 million arrivals. Bhat more is re7uired "or the (ourism sector to become a critical "ore* earner8

Opening emar:s H r a:ul nand*ecutive Director- #( >td.- hairman ' 1ederation o" ssociations in#ndian (ourism / ,ospitality :1 #(,; and hairman- ## Iationalommittee on (ourism

Session oderator+ r as'is' =upta onsultin) =- 1 #(,

Panelists+ r Su!'as' =o$alhairman- Stic (ravels / President- #ndian ssociation o" (our =perators:# (=;

r Saeed B S'ervani3ana)in) Director- Shervani ,otels / #mmediate Past President1ederation o" ,otels / ?estaurants ssociation o" #ndia :1,? #;

r Sara! 8it Sing'

3ana)in) Director- (ravelite #ndia / ice hairman- 1ederation o"ssociations in #ndian (ourism / ,ospitality :1 #(,;

r Sunil 7umarctin) President- (ravel )ents ssociations o" #ndia

r :s'a$ 7umarPresident- dventure (our =perators ssociation o" #ndia

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7e$note ddress s'a S'arma (MoT Perspective) dditional Director General

3inistry o" (ourism

?%

Closing emar:s1;1; - 1D1; 'rs Session 4+ edical and ealt' service+ Export Potential

#ndia has made positive strides towards becomin) a )lobal health and wellness destination. vailability o"latest medical technolo)ies and in"rastructure- relatively cheap cost o" medical treatment- and availability o"n)lish spea in) medical and health care pro"essionals ma es it a hot destination. Bhat more is re7uiredto become a leadin) destination "or health services8

Session oderator+ r 8 S *eepa:dditional Secretary- 3inistry o" ommerce / #ndustry

Industr$ perspective+ r *al it Sing'President- 1ortis ,ealthcare

*r ares' &re'an1ounder hairman o" 3edanta- / ice hairman- Services *portPromotion ouncil

r ad'ur 9arma P operations- olumbia sia hospitals- #ndia Pvt >td

7e$note ddress+ *r run 7umar Panda>dditional Secretary- 3inistry o" ,ealth / 1amily Bel"are

?%Closing emar:s+ r 8 S *eepa:

1D10 - 1D30 'rs et)or:ing &ea< Coffee

1D30 - 1 30 'rs Session ;+ Education services

ducation plays an important part in the buildin) o" a nation. (he #ndian hi)her education system hasemer)ed as one o" the lar)est in the world- with 4.6 million students enrolled in more than & -000institutions. =ver the past decade- the number o" universities in the country has increased at a G? o"%.5J :"rom 2%2 to 556; while the number o" colle)es has )rown at a G? o" J :"rom - 46 to & -&24;-due to the e*pected stron) demand "or 7uality education. @ut let us mull over where we stood in the past-how "ar have we come and what$s ne*t to be done to become a ma!or "orei)n e*chan)e earner.

Session oderator+ r Pa)an gar)al>Aoint Secretary- S ill Development / ntrepreneurship

Industr$ perspective+ *r 7avita S'arma President- South sian Kniversity

*r S S ant'a

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hairman- # (

*rB avi PB Sing'Secretary General- uality ouncil o" #ndia

Prof avi gar)al

ice'Dean- Aindal Global @usiness Schoolr i:'il Sin'a1oundin) ice' hancellor- Shiv Iadar Kniversity< /Senior dvisor- Shiv Iadar 1oundation

7e$note ddress+ r SB B o'ant$Secretary- Department o" ,i)her ducation

?%Closing emar:s+ r Pa)an gar)al>

1 30 - 1.30 'rs Session D+ Creativit$ and Entertainment Services in India

Services Sector in #ndia- thou)h a bi) contributor to e*port is not as diversi"ied as it can be. (he creativeand entertainment services in #ndia have hu)e potential to be ma!or "orei)n e*chan)e earners "or #ndia.The overall 3/ mar et in #ndia is e*pected to )row at a compounded annual )rowth rate o" 5 percentbetween 20 & and 20 - to reach ?s 22%2 billion. (he spea ers in the session will deliberate on what moreis re7uired to ma e this sector a ma!or "orei)n e*chan)e earner as well as encoura)e #ndian talent in the"ield o" creativity and entertainment services to access outside mar ets.


Industr$ Perspective+ r eera o$"3D / =- ,un)ama Di)ital 3edia ntertainment

r a at 5ar ata$a 3D / =- ?a!shri ntertainment

r s'is' 7ul:arni1ounder- Iew enture

r 5o!!$ 5edi3D- aleidoscope ntertainment Pvt. >td.

r a)aFuddin SiddiGuictor

*r rpita u:'er eePro"essor- # ?# ?

7e$note ddress+ r ag'vendra Sing' >dditional Secretary :1ilms;- 3inistry o" #n"ormation / @roadcastin)

?%Closing emar:s+ r Sud'ans'u Pande$ 5


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1.30 'rs ,ollo)ed !$ dinner

*a$ 2+ 13 ovem!er 2014

0/30 -1000 'rs egistration1000H1100 'rs Session + Opportunities and C'allenges in Export of Services

@ ultilateral egotiations and 5ilateral < egional &rade greements@ & sAA

#nternational trade in services has tremendous potential to boost the )rowth o" the economy. 3ultilateralne)otiations and bilateral re)ional trade a)reements coverin) the services sector is increasin)ly becomin)relevant as it throws open lots o" opportunities and challen)es "or the services sector providers. Bhatshould be #ndia$s position- strate)y and approach while en)a)in) in these "ora8

Session oderator+ r !'i it *as

,ead / Pro"essor- entre 1or B(= Studies- #ndian #nstitute o" 1orei)n(rade

Industr$ Experts+ *r upa C'anda Pro"essor o" conomics and Social Sciences- ##3 @an)alore

r ages' 7umar,ead- South and South'Best sia- KI S P

r & S 9is')anat'Principal dviser- PA'S>G >aw =""ices

O!servations !$+ r a$ Sa'aiDirector General / =- 1ederation o" #ndian *port =r)aniFations

?%Closing emar:s+ r !'i it *as

1100H111; 'rs et)or:ing &ea< Coffee

111;H121; 'rs Session .+ (ogistic Services *evelopment in India

(he present state o" lo)istics development in #ndia su))ests that #ndia needs institutional improvements as well as a mechanism to enhance e*ports in lo)istics services "rom #ndia. >o)istics services are critical "orthe development o" a conducive business environment. Bhat steps are needed "or a healthy )rowth o" thelo)istics services development in #ndia8

Session oderator+ (o be nominated

Industr$ Perspective+ r 8ulian ic'ael 5evisSenior Director- Group ?elations- South sia- .P.3oller'3aers Group

*r Pritam 5aner eeSenior Director- orporate Public Policy :South sia;- Deutsche Post D,>

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inistr$ Perspective+ r 7B 7B 7apila>hairman- #nternational ?oad 1ederation and hairman / 3ana)in)Director o" #ntercontinental onsultants and (echnocrats Pvt. >td.

s 7aver$ 5aner ee>Secretary- Department o" Posts

?%

121;H131; 'rs Session /+ ddressing Standards Concerns in Services Sector

Services have come to occupy a ma!or share in the world economy. Service sectors have under)onechan)es and the chie" driver o" )lobal services companies set world class standards as benchmar s. si)ni"icant indicator o" )rowin) consciousness o" services standards is the increasin) adoption o" #S=Standards by the service sector comprisin) o" industries such as healthcare- educations- lo)istics- andmany more. (hus it is imperative to deliberate over the e*istin) standards issues to ma e services o""eredby #ndia set benchmar s worldwide.


Industr$ Perspective+ r * 7apoorSecretary General- 1,? #

*r 7 7 7alra>=- Iational ccreditation @oard "or ,ospitals / ,ealthcare Providers

:I @,;

r vi: itra dviser- Iational @oard "or uality Promotion :I@ P;

rs Parminder 5a a >DDG :StandardiFation;- @#S

?%Closing emar:s r Sud'ans'u Pande$

1330 - 1430 'rs (unc'

1430H1;1; 'rs Session 10+ Cross cutting issues (egal % Procedural Issues inServices Sector

?esource allocation is the need o" the hour. =penness and transparency in allocation o" limited resourcesis essential to ensure holistic development o" the sector. redit- le)al and procedural concerns are bi))erissues o" services sectors and this needs to be addressed at the earliest possible to ensure the sector cane*ploit its capabilities and set )lobal benchmar s.

Session oderator+

Session perspective H s diti *as outDirector General- S P

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Industr$ Experts+ r 9ipul a'es')ariPartner- 3aheshwari / o.

r meet ai:>1oundin) / 3ana)in) Partner- Iai Iai / ompany

?%Closing emar:s

1;1;H1D00 'rs Session 11+ ddressing S:ills % 9IS Issues in Services Sector

S ill development is an important area that re7uires attention. =ne ma!or issue in services sector is the s ill)ap that e*ists. ddressin) this issue and brid)in) the )ap will help )enerate employment and place#ndians at an e7ual advanta)e as those o" other countries.

Session oderator+ r 8 S *eepa:dditional Secretary- 3inistry o" ommerce / #ndustry

Industr$ Perspective+ r 9i:ram it Sing' O!eroi>hairman- (ourism / ,ospitality Sector S ill ouncil< / == / A3D- #, >imited

*r S'u!nam Sing'hairperson- ,ealthcare Sector S ill ouncil :,SS ;< /Dean' 3a* #nstitute o" ,ealth ducation / ?esearch

inistr$ Perspective+ r Sunil rora Secretary- Department o" s ill development and entrepreneurship-3inistry o" S ill Development- ntrepreneurship- Louth a""airs and Sports

r nil =os)ami>

,ome Secretary- 3inistry o" ,ome ""airs

r &B7B ano 7umar>Aoint Secretary- 3inistry o" =verseas #ndian ""airs :3=# ;

?%Closing emar:s r 8 S *eepa:

1D00--1.00 'rs 9aledictor$ Session - &'e #a$ ,or)ard

(his session will set "orth the vision "or the services sector in the medium and lon) term and chal out the way "orward in terms o" the steps needed to be ta en to address the challen)es and issues in various

services sectors with an aim o" harnessin) the potentialities and opportunities that lie ahead.#elcome emar:s+ r San a$ 5ud'ia

hairman- ## Iational ommittee on *port / *port ompetitiveness< /3D- Patton #nternational

Presentation !$ spo:espersons of all panels+

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&ourism+ r a:ul nand" *ecutive Director- #( >td.- hairman 1ederation o"ssociations in #ndian (ourism / ,ospitality :1 #(,; and hairman- ##Iational ommittee on (ourism

ealt'care+ r *al it Sing'" President- 1ortis ,ealthcareEducation+ *r 7avita S'arma" President- South sian KniversityCreativit$ % Entertainment+ r eera o$" 3D / =- ,un)ama Di)ital 3edia ntertainment

ultilateral egotiations %5ilateral < & s+ r & S 9is')anat'" Principal dviser- PA'S>G >aw =""ices(ogistics+ *r Pritam 5aner ee" Senior Director- orporate Public Policy :South

sia;- Deutsche Post D,>(egal % Procedural Issues+ s diti *as out" Director General- S P

#a$ ,or)ard+ r a eev 7'erommerce Secretary- 3inistry o" ommerce / #ndustry

O!servations !$+ *r a'ul 7'ullarhairman- (elecom ?e)ulatory uthority o" #ndia

Concluding ddress+ r it 7umar Set'abinet Secretary

Concluding emar:s+ r alvinder o'an Sing'hairman- ## Services ouncil- / *ecutive hairman- 1ortis ,ealthcare

1.00 'rs on)ards &ea

E000021851_Services Conclave Programme - 7 Nov

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