BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

E-TENDER DOCUMENT

FOR

SELECTION OF SERVICE PROVIDER FOR HIRING ASSOCIATES ON TEMPORARY

BASIS FOR RETAIL SBU

(CRFQ No. 1000265808 due on 18.10.2016)

SPECIAL TERMS & CONDITIONS OF THE CONTRACT

TABLE OF CONTENTS PART- I

Section I Notice Inviting Tender Pg. 1

II Bid Form Pg. 2

III Bidders Profile & Declarations Pg. 3

IV Instructions to Bidders Pg. 5

V Scope of Service, Wages Pg. 12

VI Required Criteria for Associates Pg. 14

VII Proforma of Performance Bank Guarantee Pg. 16

VIII Check List for Bidders Pg. 17

PART- II

Section I Financial BID Document Pg. 18

SECTION – I 1

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

NOTICE INVITING TENDER

Tender is hereby invited to submit your offer through e-procurement for the selection of Service Provider for Hiring Associates on Temporary Basis for Maharashtra, Goa, Gujarat, MP & CG Retail .This invitation of bid is limited to reputed companies who have proven experience in the field of providing Services as per the requirements in Section VI.

Please visit the website https://bpcleproc.in for participating in the tender and submitting your bid online. Please go through the web site for registration process if not done and download the E-Tender Document for the process of bidding online as mentioned below. Interested bidders may submit their quotation online on https://bpcleproc.in as per the tender document. Bidders are requested to follow the instructions carefully as per the tender document and the instructions given in the above said website. Any corrigendum/addendum regarding this tender will be available on the above said website only. Applicant has to submit EMD of INR 1,00,000/-in favour of “Bharat Petroleum Corporation Limited” payable at

Mumbai, EMD has to be submitted before opening of bids (Scanned copy of DD to be uploaded online), failing which the bid will be rejected. Bidders are requested to write their name and full address at the back of the Demand Draft/ Pay order. You are required to submit the bid in Two parts through e-Tender. The downloaded document (Each Copy) is to be Signed, Stamped and Scanned. These scanned copies should be uploaded in the system. It is construed that the bidder has read & agreed to all the tender terms & conditions. Bidder should take into account the corrigendum / Addendum published from time to time before submitting the online bids. The Price Bid has to be submitted through online portal and should quote rates excluding Service Tax as applicable against the services provided. BPCL does not take any responsibility for any delay in submission of online bid due to connectivity problem or non-availability of site and / or receipt of instrument i.e. No claims on this account shall be entertained. Incomplete tenders shall be liable for rejection without seeking any further clarification. We also reserve the right to reject any or all tenders without assigning any reasons whatsoever.

Schedule to Tender

Sr. No. Activity Description Schedule Date

1. Tender No. CRFQ 1000265808 18.10.2016

2. Time & Last Date of online bid submission 1500 hrs.18.10.2016

3. Time & Date of Opening of Technical Bid 15.05 hrs. 18.10.2016

4. Validity of Tender from the date of Opening Offer 120 days

5. Service to be Offered Providing Associates on Hire for Temporary Period

6. Amount of EMD to be Deposited INR1,00,000/-

7. Duration of the Contract Two years from the date of award of contract.

8. Likely Date for commencement of contract 01.11.2016

SECTION – II 2

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

BID FORM

Dated: XXXXX To Chief Manager Retail Enngg, West BHARAT PETROLEUM CORPORATION LIMITED Plot No-6, Sector 2, Kharghar, navi Mumbai- 410210 Dear Sir,

1. Having examined the conditions of contract and specifications including addenda,the receipt of which is hereby duly acknowledged, we, undersigned, offer to undertake the work of providing “Associates on Temporary Basis” for your [Maharashtra, Goa, Gujarat, MP & CG] Retail in conformity with the schedule of works, conditions of contract attached herewith and made part of this Bid.

2. We undertake if our Bid is accepted, we will execute the work/ services in accordance with specifications, time limits & terms and conditions stipulated in the tender document.

3. If our Bid is accepted, we will obtain the performance guarantees of a Scheduled Bank for a sum INR.1,00,000/- for the due performance of the contract.

4. We agree to abide by this Bid for a period of 120 days from the date fixed for Bid opening and it shall remain binding upon us and may be accepted at any time before the expiration of that period.

5. Until a formal Agreement is prepared and executed, this Bid together with your written acceptance thereof in your notification of award shall constitute a binding contract between us

6. We have enclosed herewith a DD for a sum of INR. 1,00,000/- towards EMD. EMD particulars D.D.No. dated Name of the Bank: Branch : Dated this …….…..day of……..…..(the year) Signature of Authorized Signatory………………………………………………. In capacity of…………………………..………………….. Duly authorized to sign the bid for and on behalf of……………………. Witness……………….. Signature………………..……… Address……..…………

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

SECTION – III 3

BIDDERS PROFILE & DECLARATION 1.

Name of Tendering Company/ Firm / Agency (Attach certificate of registration)

2. Type of firm i.e. Proprietorship / partnership or company registered under company act 1956 (Attach Self Attested copy)

3. Name of proprietor / Director of Company / Firm / agency

4. Full Address of Reg. Office with Telephone No., FAX No. & E-Mail

5. Full address of Operating/Branch Office with Telephone No., FAX No. & E-Mail

6. PAN / GIR/TAN No (Attach Self Attested copy)

7. Service Tax Registration No. (Attach Self Attested copy)

8. E.P.F. & ESI Registration No. (Attach Self Attested copy)

9. Self-Attested copy of experience certificate / certificates issued by the competent authority for the satisfactory work carried out in PROVIDING ASSOCIATES ON TEMPORARY BASIS or job of similar nature to Central / State Government / Public Sector/ Banks for one year or more during the last three years. The summary of that can be tabulated in the given format in chronological order

10.

Sr.No. Details of Client along with address, telephone & Fax nos.

Amount of the Contract (INR Lakhs)

Experience Certificate for the period

From To

1.

2.

3.

(If the space provided is insufficient, a separate sheet may be attached)

11.

Additional information, if any (Attach separate sheet, if required) Signature of authorized person Date: Name: Place: Seal:

4

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

DECLARATION

“I……………………………………….(authorized signatory) hereby declare that the tender document submitted has been downloaded from the website https://bpcleproc.in and no addition / deletion / correction has been made in the proforma downloaded. I also declare that I have enclosed a DD for Rs……………………………….towards the cost of the EMD. Place: Signature of tenderer/Authorized Signatory Date: Name of the Tenderer

Seal of the Tenderer

DECLARATION

FOR EPF & Misc provisions Act 1952

I ………………………………………………………..(name of the contractor/agency) hereby declare compliance towards conditions of the EPF and Misc provisions Act 1952 and authorize BPCL to recover any payment that arises due to failure to comply with any of the Labour legislations and statutory conditions viz., Labour, EPF, ESI, etc., or any other acts dealing with the same and all other acts mentioned in the tender document. Place: Signature of tenderer/Authorized Signatory Date: Name of the Tenderer

Seal of the Tenderer

SECTION–IV 5

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

INSTRUCTIONS TO BIDDERS 1. GENERAL

a. The Tenderer must read carefully all the terms, conditions and specifications before filling up the tender

schedule and his financial bid. The tenderers who are confident of executing the contract in time by employing the required resources, manpower and materials need only participate in this tender.

b. In respect of the matters pertaining to this contract, tenderer shall not directly or indirectly bring or attempt to bring any political or outside influences or intervention through any association, union or organization. All disputes, differences, clarifications etc. arising out of this contract will be represented by tenderer himself or by his legal representative.

c. The Tenderer shall be bound by all terms, conditions and specifications as detailed in this tender document. d. Conditional bid shall not be considered and will be rejected outright. e. If any firm quotes “Nil” charges / consideration, the bid shall be treated as unresponsive and will not be

considered. Service charges should be adequate to meet statutory deductions towards TDS and such other levies laid by Government. In case of the quoted service charge is less than such statutory deductions, then the bid will be summarily rejected.

f. It may be noted that the tender notice is only for fixing a contract and shall not be construed as invitation to bid for providing the job i.e. there is no guarantee for award of work without assigning any reason whatsoever may be.

g. Any tenderer participating in this tender should make sure that he/she will be able to carry out the work in the contract.

h. It is implied that the tenderer has obtained all necessary information directly or indirectly affecting the contract such as legal stipulation, possible delays and hindr ance or interference in executing the contract and has satisfied him/her before making the offer. Unexpected difficulties or expenses shall NOT be considered excuses for difficulties in performing the contract. The rate quoted should take all factors into consideration.

i. The tenderer acknowledges that he/she assumes all risks contingent upon the nature of the contract to be actually encountered by him in executing the contract, even though such actual conditions may result in the tenderer performing more or less work than that originally anticipated.

j. The tenderers who are confident of executing the contract in time by employing the required resources, manpower and materials should only participate in this tender offer.

k. The tender schedule shall be read in conjunction with Specifications, General Instructions, Special Terms and Conditions, Conditions of Contract and Additional Conditions. The tenderer shall be deemed to have carefully examined all these documents. It is further understood and agreed that the tenderer by careful examination satisfied him with the terms and conditions of the tender document.

l. The quantities indicated in tender may increase or decrease in each category depending on the future office requirement.

m. The tender shall contain the name, address of residence and place of business of tenderer and shall be signed by the tenderer with his usual signature. Partnership firms shall furnish full names and addresses. In case of the partnership firm, Self-Attested true copy of the partnership deed must be submitted along with the tender. Similarly in case of company the Self Attested copy of Memorandum of Article & Association.

n. Interest shall NOT be payable on the Earnest Money deposit. o. The Earnest Money of the successful tenderer will be adjusted towards security deposit and of the

unsuccessful tenderer will be refunded without interest within reasonable time after final decision of the tender, normally within six months from the date of opening of tenders.

p. Corrections, if any, in the technical bid of application must be counter signed by the person authorized to sign the tender bids.

2. ELIGIBLE BIDDERS:

a. Bidder must be a firm/ agency/ company that should be registered with appropriate authorities and attested copy of registration may be attached.

b. Bidder must have Service tax registration certificate issued by competent authority. c. Bidder must have EPF and ESI* registration with competent authority. d. Bidder must have PAN/TAN/GIR card. e. Bidder should have at least one year experience and work executed amounting to at least INR 60.00 Lacs

last three years in Central Govt./State Govt./PSU/Nationalized BANKS in similar work of providing Associates on Temporary Basis.

6

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

f. Bidder should have 3 previous year income tax return certificate and Balance Sheet & Profit & Loss

statement. g. “No near relative” of the bidder firm/company be working/employed in BPCL. h. Presently black listed or debarred firms are not eligible to participate in the tender. i. Any firm/company registered in the same address/operating in the same premises as that of blacklisted or

debarred company, will not be eligible and the bid will be rejected. 3. THE BID DOCUMENTS The Bid Documents include:

I. Notice Inviting Tender II. Bid Form III. Bidders Profile & Certificates IV. Instructions to Bidders V. Scope of Service, Wages

VI. Required Criteria for Associates VII. Proforma of Performance Bank Guarantee VIII. Check list for Bidders IX. Financial Bid Document

Bidders are expected to examine all instructions, forms, terms and conditions in the Bid documents. Failure to furnish all information required as per the Bid documents or submission of bids not substantially responsive to the Bid documents in every respect will be at the bidder’s risk and may result in rejection of the bid. 4. CLARIFICATION OF BID DOCUMENTS

a. Bidders requiring any clarification on the Bid Documents shall notify office of CMRE, West by email or in writing or by FAX at the Officers mailing address indicated in the invitation of Bid. The office of CMRE, West shall respond by email /in writing to any request for the clarification of the Bid Documents which he receives not later than 2 days prior to the date of opening the Tenders. Copies of the clarification sought for by the bidders and Clarifications by BPCL shall be sent to all the prospective bidders who have received the bid documents.

b. The clarifications made as above shall form part of the Bid document and will be treated as amendment to the Bid document. These clarifications will also be made available in the website and bidders who have down loaded Bid document from internet are to submit the bid document accordingly after taking into account all the clarifications Issued.

Pre-bid meeting shall be held at Kharghar office at 3 PM on 10.10.2016. 5. AMENDMENT OF BID DOCUMENTS

a. At any time prior to the date of opening of bids, BPCL may, for any reason, whether on its own initiative or in response to any clarification received from a bidder, shall modify bid documents by amendments and the same will be uploaded on the portal and these amendments will be binding on them.

b. In order to afford prospective bidders a reasonable time to take the amendment into account in preparing their bids, the BPCL may, at its discretion, shall extend the deadline for the submission of bids suitably. Any amendment to the Bid document shall also be uploaded in the web site as and when it is made.

c. Bidders who download the Bid document through internet are to take care of these amendments while submitting their bids.

6. DOCUMENTS COMPRISING THE BID The Bid prepared by the bidder shall comprise of the following components:-

a. Documentary evidences in accordance with Clause 3 and 11 that the bidder is eligible and is qualified to perform the contract if his bid is accepted.

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

7

b. EMD furnished in accordance with Clause 10. c. Bid Form, Bidders Profile with Certificates and Financial Bid completed.

7. BID FORM The Bidder shall complete the Bid form (Section II), Bidders Profile with Certificates (Section III) and prices as per Financial Bid Form furnished in the Bid documents. 8. BID PRICES Separate rates are to be quoted based on the type of service. 9. DOCUMENTS ESTABLISHING BIDDER’S ELIGIBILITY AND QUALIFICATION

a. The following documents must be submitted along with tender document, any tenderer submitting bid without documents specified below, is liable to be summarily rejected.

b. Tenderer’s profile duly filled as per section III. c. Bidder must be a firm/ company that should be registered with appropriate authorities and Self Attested copy

of registration may be attached. d. Bidder must have Service tax registration number issued by competent authority. Bidder must have

PAN/TAN/GIR card. e. Bidder should have EPF registration with competent authority. f. Self-Attested Copy of experience certificate of at least one year (in part or full) Experience and work

executed amounting to at least 60 Lacs in one year during last three years in central Govt. /State Govt./PSU/ Nationalized Banks in similar work of providing Associates on temporary basis.

g. Bidder should have previous year income tax return certificate. h. Declaration of “No near relative” of the bidder firm/company is working/employed in Bharat Petroleum

Corporation Ltd, to be submitted. i. Declaration of “BLACKLISTING / DEBARRING “of bidder firm/company to be submitted. j. Self Attested copy of Partnership Deed or affidavit in original regarding sole proprietorship incase of

proprietorship firm/ Memorandum of Association / Articles as applicable.

k. All the tender document pages should be stamped and signed. l. Authorization letter from appropriate authority of the firm/company in case person other than the tenderer

has signed the tender documents. m. The successful bidder has to produce all the relevant original documents as and when directed. n. The successful bidder has to obtain and submit the labour office registration certificate within the period

specified by this office. o. The documents submitted by the successful bidder may be verified from sources.

10. EARNEST MONEY DEPOSIT (EMD)

a. Earnest Money INR 1,00,000/- shall be paid by Demand Draft or Bank Guarantee drawn on any

Nationalized or Scheduled Bank drawn in favour of BHARAT PETROLEUM CORPORATION LIMITED payable at Mumbai as mentioned in the notice inviting tender.

b. EMD is not applicable for Registered Vendors of BPCL. c. Earnest Money in cash or in the form of cheque or in any other form will not be accepted. d. Interest shall NOT be payable on the Earnest Money deposit. e. The successful bidder’s EMD shall be converted as part of Performance Security Deposit (or) in case

Performance Bank Guarantee is furnished for the full amount towards Performance Security Rs 1,00,000/-

the EMD will be discharged upon the bidder’s acceptance of the contract. f. Earnest Money of the unsuccessful tenderer will be refunded without interest within reasonable time after

final decision of the tender. g. A Bid (Tender) not accompanied by the EMD shall be rejected by BPCL as being non responsive at the bid

opening stage itself. h. EMD will be forfeited and the bidder will be black listed or debarred at the discretion of BPCL

i. If the bidder withdraws his bid after the bids have been opened.

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

8

ii. If the bidder fails to execute the Agreement or fails to remit the Security Deposit /Performance Bank Guarantee / Retention Money (which is10% of the Contract Value ) within fifteen working

days of being called upon to do so. (iii) Further, if the contractor fails to deploy Associate against the initial requirement within fifteen days

from the date of placing work order, the EMD as well as the Performance Security Deposit shall stand forfeited without further notice.

11. PERIOD OF VALIDITY OF BID The tender submitted by tenderer will remain valid for acceptance for a period of 120 days from the date of opening of the tender. Tenderer shall not be entitled during this period of 120 days, without the consent in writing of BPCL to revoke or cancel his tender or to vary the tender submitted or in terms thereof. BPCL shall communicate the acceptance of tender to the successful tenderer(s). Due to administrative reasons, extension of the time period, if requested by BPCL in writing, the tenderer shall accede to such request for extension and communicate his acceptance to BPCL in writing. 12. SUBMISSION OF BIDS

The bid along with the necessary documents should be uploaded in the http://bpcleproc.in portal as per the guidelines mentioned in the portal. Method of preparation of bid: FINANCIAL BID:

a. Rate of contractor Service Charges / Fees for ‘Providing Associates on Temporary Basis should be quoted clearly in the financial bid. The Fees / Service Charge quoted for the category of position shall be exclusive of the applicable service tax. The Price Bid is to be submitted in prescribed format (as a backup document), Signed, Stamped and uploaded.

b. Recruitment charges per Candidate / Associate for Recruitment / Identification, Making Available the Associate by the Service Provider will have to be quoted as lump-sum amount per Associate/Candidate in the Price Bid.

c. Service Tax as applicable shall be paid on the invoices raised by the Service Provider. d. Once a Candidate is appointed for giving services to BPCL, the Recruitment Fees will be paid to the Service

Provider which will be kept live for Six (6) Months from the date of appointment. Free substitution of personnel once the recruitment fee is paid by BPCL, in case, within Six (6) months of service, he/she leaves the job or is not found suitable by BPCL for its requirement.

e. The Service Provider shall be responsible for providing all statutory benefit to the Associate provided by them, like EPF, ESI etc, as applicable.

f. The quantities indicated in tender may increase or decrease in each category depending on the future office requirement.

g. CTC to be paid to the Associate will be indicated by BPCL. CTC will include all Statutory Payments like, PF, ESI, Bonus, Leave Salary etc.

h. No deductions, other than statutory deduction of TDS and Professional Fees (If applicable) shall be made by the Service Provider from the remuneration fixed by BPCL for each of the position.

i. BPCL will reimburse prevailing or any PF admin charges as applicable. j. Any tender with conditions other than those specified in the tender documents, is liable to be summarily

rejected. Uploading of missing document/correcting the mistake in the document,etc..and changing the quotation in the financial bid is normally allowed only before opening of bid.

k. Tender with any unfilled values or incomplete in any manner will be summarily rejected. l. A declaration in the proforma given in Section III, has to be submitted along with the Bid document. m. No person is permitted to bid for tender whose relative(s) is (are) working in BPCL. The tenderer thus should

give certificate along with tender document that none of his/her relative is working.

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

PRICE ESCALATION The CTC will remain constant and is finalized considering necessary elements of statutory wage structure. BPCL shall not be responsible for any escalation in prices of labour or materials, machinery, equipment etc. what-so-ever or any increase in any duties, levies, or taxes in respect thereof whatsoever and the Service Provide rates and obligation shall remain unaffected by such escalation and/or increase. 13. LATE BIDS: Tenders will not be received after the specified time of closing of the tender and the same shall be rejected. It is the sole responsibility of the tenderer that he should ensure timely submission of tender. 14. MODIFICATION AND WITHDRAWAL OF BIDS

The Bidder may modify or withdraw his bid after submission provided that the written notice of the modification or withdrawal is done prior to the deadline prescribed for submission of bid. 15. BID OPENING Bid opening and finalization will be according to e-procurement procedures. Bidder’s name, bid price, modifications, withdrawals and such other detail, as deemed fit by the authorized authority will be notified. The financial bid will be evaluated only for technically qualified bidders.

16. BID EVALUATION Prior to the detailed evaluation of Technical and Financial bids BPCL will determine the substantial responsiveness of each bid to the Bid document. Substantially responsive bid is one which confirms to all the terms and conditions of bid document without material deviation. BPCL’s determination of bid’s responsiveness shall be based on the contents of the bid itself without recourse to extrinsic evidence. However the experience certificates / other documents submitted by the bidders may be verified from issuing authorities/ sources. A bid determined as substantially non-responsive will be rejected by BPCL and shall not subsequent to the bid opening be made responsive by the bidder by correction of the non-conformity. However BPCL may waive any minor infirmity or non-conformity or irregularity in a bid which does not constitute a material deviation, provided such waiver does not prejudice or effect the relative ranking of any bidder. The financial bids of those bidders whose technical bid has been satisfactorily evaluated and found substantially responsive, will be opened subsequently after due notice. The Tender will be awarded to the L1 bidder after due evaluation by the evaluation committee

17. REJECTION OF TENDERS The authority inviting tenders, at his sole discretion shall reserve the right to reject or cancel consideration of any or all tenders:

a. If the requisite Earnest Money Deposit in the manner does not support the tender provided there in. b. If the Bid Validity is less than the period prescribed (120 Days). c. If the tender is not duly signed, or not found proper or complete to the satisfaction of BPCL in any of the

requisite matters, particular(s) or formalities or for any reason(s) which shall not be disclosed to the tenderer(s).

d. If the eligibility condition is not met and/or if documents prescribed to establish the eligibility is not submitted while submitting the bid.

e. If the tenderer seeks changes in terms and conditions, specifications or time limits as envisagedMin the contract.

f. If tender consists of unwarranted comments, conditions, deviations in specification or any other omissions or commissions compared to documents.

g. If prices are not filled properly in the Financial Bid. h. Without assigning any reason thereof.

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

10 18. CONTACTING BPCL Subject to Clause 4, no bidder shall try to influence BPCL authorities on any matter relating to his bid from the time of bid opening till the time of award of contract. Any effort by any bidder to modify his bid or influence the bid process shall result in rejection of his bid without any notice. The decision of BPCL will be final in this regard.

19. PLACEMENT OF ORDER BPCL shall consider placement of work orders on those bidder whose technical and financial bid has been successfully considered and decided as L1.

20. BPCL’S RIGHT TO ACCEPT OR REJECT ANY BID Tender will be accepted and Contract will be finalized only with those of the tenderer(s), who in the opinion of BPCL shall have capacity and resources to execute the contract assigned in the prescribed time as per the time schedule. BPCL reserves its right to accept or reject any bid and to annul the bidding process and reject all or any bid at any time prior to award of contract without assigning any reason whatsoever.

21. LETTER OF INTENT (LOI) BPCL will issue an LOI which constitute the intention of the BPCL to enter into contract with the bidder. The bidder shall within 7 days of issue of the LOI, give his acceptance along with Performance Bank Guarantee in conformity with Clause 10 and also submit the Agreement duly completed in all aspects. LOI/PO will be placed by the Territory and similarly bills to be produced to Territory for inspection and release of payment each by 7

th of next month.

22. SIGNING OF CONTRACT AGREEMENT The successful Tenderer shall be required to execute an Agreement within 7 (Seven) working days of being called upon on a non-judicial stamp paper of Rs. 100/- (One hundred only) at his own cost and the format will be given by

BPCL, to the effect that the tenderer and BPCL are bound by the terms and conditions of agreement which in turn, will be the same terms and conditions of tender document. Submission of the Tender document duly signed on all pages shall bind the bidder to all the terms and conditions of this Tender document as well as the Agreement to be signed by him. A copy of the complete set of this Tender document shall also become enclosure to the agreement as an annexure. BPCL reserves the right to cancel the agreement executed without any compensation what so ever to the contractor any time before the award of the work. The action of BPCL under this Clause shall not construe the breach of contract. After the selection of a bidder by the competent authority, the successful bidder will be formally notified of the award by order prior to expiration of validity period. The letter called “Award of Contract” (AOC) will state the contract price that BPCL will have to pay to the bidder towards the execution/completion of the tender, subject to furnishing a performance security within the stipulated date.

23. ANNULMENT OF AWARD Failure of the successful bidder to comply with the requirement of Legal Agreement and Terms & Conditions shall constitute sufficient ground for the annulment of the contract and the forfeiture of the EMD in which event BPCL may award the contract to the next best value bidder or call for new proposals from the interested bidders. Failure of the successful bidder to agree with the of the tender paper shall constitute sufficient grounds for the annulment of the award, in which event In such a case, BPCL shall forfeit the EMD of the successful bidder. If the party does not provide manpower within the stipulated time of One week, then BPCL will recover Liquidated Damages (LD) @ 5% Wages every week for the shortfall of each Associate.

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

11 24. DURATION OF CONTRACT Two Years from the date of award of contract on the terms & conditions based on the requirements of this office. 25. POLICY ON HOLIDAY LISTING: The guidelines and procedures for Holiday Listing are available separately in BPCL website and shall be applicable in the context of all tenders floated and consequently all orders/ contracts/ purchase orders. It can be accessed using the following link: http://bharatpetroleum.in/pdf/holidaylistingpolicyfinal.pdf .

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

SECTION-V 12 11

SCOPE OF SERVICE The Service Provider will be responsible for recruitment, timely placement and management of associates as per the criteria / terms, the number of Associate, the desired qualification, experience and remuneration rate for each position is given under Section VI & Part II.

The scope of work for the Service Provider is as follows:

i. Recruitment & deployment of Associates for various positions ii. Payroll Management of Associates. iii. All the statutory compliances like TDS, PF, ESIC, Service Tax, , Professional tax (if applicable), Labour

Welfare Fund, etc. shall be done by the successful bidder. The Scope of Services, the Designation / Position, the Profile, the Roles & Responsibilities, broad level of services can be changed by BPCL to meet the future market demands. The detailed terms of reference for the Service Provider can be broadly categorized into following two parts. Part A- Recruitment & Deployment

I. The Service Provider will have its own network for providing the Associates required by BPCL anywhere

in the country.

II. Invite Application, conduct written/practical test/interview, select & short list to make available, potential Associates for the positions, age & profile as required by BPCL Ensure checking of the veracity and authenticity of information furnished by the selected candidates.

III. Ensure that the candidates identified should not have any police record / criminal record against them. IV. Conduct orientation of the candidates in consultation with the BPCL officials and ensure deployment in

designated area by BPCL, which may change from time to time. Part B - Associate Management

I. The Associate employed by the Service Provider for rendering the services to BPCL shall be the employees

of Service Provider / Vendor and they shall not be deemed to be the employees of BPCL. II. Pay the Associate as per CTC & reimburse expenses of Sales Associates as indicated by BPCL and

maintain Associates’ Payroll, Extension of period and Termination. III. Ensure regular & timely payment of monthly remuneration, salary, wages & other dues to the deployed

personnel through NEFT transfer, as per the rates mentioned. Except the statutory deductions like TDS, no other amount shall be deducted from the fixed remuneration.

IV. Ensure statutory compliance like EPF, Gratuity, TDS deduction, etc. as required by the prevailing norms. V. Provide replacement of Associate, in case of vacancies arising during the course of the agreement, if the

candidate voluntarily terminates employment within 6 months from date of joining & or if the candidate is not found to be suitable by BPCL, the Service Provider will provide a free replacement within 10 working days.

Other conditions

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

1. The day to day work to the Associate will be assigned by the designated officer of BPCL 2. Administration and all the monitoring and reporting aspects of the Associate will be by BPCL designated

officer. 3. BPCL Officials shall have the right to verify the actual payment made by NEFT to the Associates and may

request the Service Provider to provide excerpts of the bank statement of the payments made as the proof of payment and if not satisfied shall withhold the payments due to the service provider in addition toother legal action.

4. In case the BPCL Officer is not satisfied with the performance of the deployed personnel or because of indiscipline, may ask the Vendor in writing, providing the reasons thereof, to withdraw the personnel and provide a replacement.

5. The disbursement of the Actual expenses incurred by the Associates in rendering the service such as Travel, Boarding, Lodging, Telephone & other miscellaneous and incidental expenses shall be paid only

13

after thoroughly scrutinizing the bills provided by the Associate. The amount to be reimbursed will be restricted to INR 10,000/- per month.

PAYMENT OF WAGES

a. The wages of every Associate employed shall be paid before the expiry of seventh day, after the last day of the wage period in respect of which the wages are payable.

b. Claiming the bills with all the necessary enclosures/documentary proofs or delay in settlement of bills by this office shall not be taken for delaying the wages to the employees deployed.

c. Where the employment of any Associate is terminated by or on behalf of the contractor, the wages earned by him shall be paid before the expiry of the second working day from the date on which his employment is terminated.

d. All payment of wages shall be credited in to the respective bank accounts of Associates deployed at this office.

e. Wages shall be paid without any deductions of any kind except those specified by the central government by general or special order in this behalf or permissible under the payment of wages act 1956.

f. Contractor shall make all the statutory contributions like EPF, ESI, Labour Welfare Fund, Professional Tax etc. shall deposit in the accounts of the staff deployed to this office, by following the relevant guidelines/acts.

g. The contractor shall be responsible for providing all statutory benefits to the personnel employed by him including off day(s) after 6 days & national holidays, PF, ESI etc. & the documentary proof of the same has to be attached with each month’s bill.

h. The contractor shall be liable to make disbursement of payment among the manpower as per the approved final rates of this contract and has to submit the documentary proof of said disbursement of previous month along with the bill of next month.

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

SECTION – VI 14

REQUIRED CRITERIA FOR ASSOCIATES

Designation [I] OSTS or COCO Co-ordinator

Profile

1. Min 2nd class graduates with at least 1 yr. experience in sales/ marketing. 2. Candidates should be highly energetic & willing to stay / work in remote areas. 3. Computer Savvy, Proficiency in MS Office

Roles & Responsibilities

1. Overall coordination of all activities at OSTS's (Big Format Retail Outlets On Highway or Company Owned outlet in Urban area)

2. Enhance sales volume of COCO / OstsIncrease market share in trading area 3. Overseeing Stock & sales Accounting 4. Oversee working of DSM's on forecourt 5. Customer contact in Forecourt & Complaint Redressal 6. Coordination with supply locations & other officials of BPCL 7. Coordination of local campaigns 8. Coordination of health safety & Environment(HSE) programe 9. Overseeing various facilities provided at OSTS like Dhaba, Restrooms 10. Any other job assigned from time to time.

15

Common Creteria for all the Posts

Age Below 35 yrs

Locations of Posting Maharashtra, Goa, Gujarat, MP & CG

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

Designation [IV] Sales Associate Profile

1. Minimum 1st

Class Science Graduate with at least 1 year experience in Sales / Marketing 2. Candidate should be proficient in Computers with good working knowledge of MS Office. 3. Candidate should be physically fit willing to stay / work in remote areas and work for

extended hours. 4. Candidate should have good communication skills (written as well as verbal) 5. Candidate should have command over English, Hindi or Local Vernacular language

Roles & Responsibilities Sales Associate shall coordinate the activities of about 25-30 spread in small Towns/ Rural

areas and shall be headquartered at a location as decided by the Territory Manager.

He shall be liasoning and taking instructions from the Sales officer of the Territory and shall report to him for his working /travelling / movements /plans .

The detailed areas wise responsibilities shall be given to each sales associate by the Territory Coordinator concerned.

The job involves touring of the area.

Follow up for timely loads and replenishments.

Coordinating and Equipment and facility management and maintenance authority for AMC jobs.

Coordinating CSS, Sales Campaign, subsidies, Loyalty Program, site security Ensuring CSS at ROs.

Meeting neighboring market key stakeholders and promoting business i.e. Government Authorities, Panchayats, Transporters etc

Doing Inspections {outside MDG purview) as an additional control.

To update dealers/DSMs constantly on the latest trends, procedures.

To coordinate customer interviews & surveys

Any other related jobs assigned.

SECTION – VII 16

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

PROFORMA OF BANK GUARANTEE FOR EARNEST MONEY / SECURITY DEPOSIT TOWARDS PERFORMANCE

(On non-judicial paper of appropriate value) To Bharat Petroleum Corporation Ltd. Dear Sirs, M/s. ________________________________________________have taken tender for the work ______________________CRFQ No/PO________________________________________ for Bharat Petroleum Corporation Ltd. The tender Conditions of Contract provide that the Contractor shall pay a sum of Rs.___________ (Rupees___________________________________________) as earnest money/security deposit in the form therein mentioned. The form of payment of earnest money/security deposit includes guarantee executed by Scheduled Bank, undertaking full responsibility to indemnify Bharat Petroleum Corporation Ltd. in case of default. The said_________________________________________ have approached us and at their request and in consideration of the premises we__________________________________________________________having our office at ____________have agreed to give such guarantee as hereinafter mentioned. We___________________________________________________________________ hereby undertake and agree with you that if default shall be made by M/s. _____________________________________ in performing any of the terms and conditions of the tender or in payment of any money payable to Bharat Petroleum Corporation Ltd. We shall on demand pay to you in such matter as to you may direct the said amount of Rupees _______________________________only or such portion thereof not exceeding the said sum as you may from time to time require. You will have the full liberty without reference to us and without effecting this guarantee postpones for any time or from time to time the exercise of any of the powers and rights conferred on you under the contract with the said _____________and to enforce or to for bear from endorsing any power of rights or by reason of time being given to the said which under law relating to the sureties would but for provision have the effect of releasing us. Your right to recover the said sum of Rs.__________________(Rupees__________________ ____________________) from us in manner aforesaid will not be affected or suspended by reason of the fact that any dispute or disputes have been raised by the said M/s.__________________ _________________and/or that any dispute or disputes are pending before any officer, tribunal or court. The guarantee herein contained shall not be determined or affected by the liquidation or winding up, dissolution or change of constitution or insolvency of the said______________ ____________________but shall in all respects and for all purposes be binding operative units payment of all money due to you in respect of such liabilities is paid. Our liability under this guarantee is restricted to Rupees__________________________________ Our guarantees shall remain in force until_____________________________________________ unless a suit or action to enforce a claim under___________ _________________________________________ Guarantee is filed against us within six months from _____________________________(which is date of expiry of guarantee) all our rights under the said guarantee shall be forfeited and shall be relieved and discharged from all liabilities there under. We have power to issue this guarantee in your favour under Memorandum and Articles of Association and the undersigned has full power to do under the Power of Attorney dated __________________granted to him by the Bank. Yours faithfully ______________________________ Bank by its Constituted Attorney Signature of a person duly authorized to sign on behalf of the bank.

17

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

SECTION - VIII

CHECK LIST FOR BIDDERS

Sr.No. Documents Enclosure / Attached Status

1. EMD DD No. Amount Date

2. Whether all the Pages are stamped and signed & properly tagged with all documents? (To be uploaded)

3. Whether Bid Form is filled up? (Section-II) 4. Whether Bidder’s Profile is filled up? (Section-III) 5 Self attested copy of firm/company registration certificate and associated documents. 6. Self Attested copy of latest Income Tax return 7. Self Attested copy of PAN card 8. Self Attested copy of Service Tax certificate. 9. Self Attested copy of EPF certificate.

10. Self Attested copy of Experience certificate (Minimum one year of similar 11. Nature of work carried out during the last three years). 12. Declaration regarding no near relative working in BPCL 13. Declaration regarding Blacklisting/Debarring from taking part in Govt. tender

Sr.No. Documents To Download Status

1. (CRFQ) Request For Quotation

2. Special Conditions of the Contract

3. Financial Bid Document

4. GCC

5. Holiday Listing of Vendors

6. Integrity Pact (IP)

BHARAT PETROLEUM CORPORATION LIMITED

(Annex D) e-tender document for Associates

PART – II 18 FINANCIAL BID DOCUMENT

FOR

SELECTION OF SERVICE PROVIDER FOR HIRING ASSOCIATES ON TEMPORARY BASIS FOR RETAIL SBU

(CRFQ No. 1000265808 due on 21.10.2016)

[i] Recruitment Charges : INR( Fill online) as per Associate engaged. (It is a one time payment and free replacement if the Associate provided on deputation to BPCL as temporary staff, leaves within six months.) (No recruitment charge if candidate reference / resume is provided by BPCL)

[ii] Monthly Service Charges / Fees : @ Fill online % of CTC.

1st Year 2

nd Year

DESIGNATIONS CTC (INR) NOS. OF

ASSOCIATES REQUIRED

CTC (INR) NOS. OF

ASSOCIATES REQUIRED

OSTS or COCO Coordinators, MIS Executive, Customer Care Executives, CCTV support

21,000 20 22,500 22

Sales Associates (Rs. 10000/- max per month towards travelling and other misc expenses connected with the job)

25,000 + *10,000 (*max)

22 26,750 + *10,000

(*max) 24

Notes:-

a. Filling service charge as percentage of CTC in figures is mandatory. b. The rates quoted by the Bidder should be exclusive of all statutory and taxation liabilities in force at the time of entering

into the contract. c. If any Bidder quotes “Nil” charges / consideration, the bid shall be treated as unresponsive and will not be

considered. Service charges quoted should be adequate to meet statutory deductions towards TDS and such other levies laid by Government from time to time.

d. Conditional bid shall not be considered and will be rejected out right e. L-1 Bidder will be decided based on the overall financial outgo considering all items and taxes as applicable f. No quotation (leaving blank) for any item is NOT permitted in the financial bid form. In such cases the bid will be treated

as non responsive and will be summarily rejected. g. Percentage service charges quoted in the bid will remain applicable for complete contract period h. CTC to be paid will remain constant as specified in the tender irrespective of change in minimum wages. i. The payment shall be made on conclusion of the calendar month only on the basis of duties performed by each Associate

during the month.

Date : …………..…… Signature of the Authorised Signatory ………………………

Place : ……………..… Stamp / Seal of the Co. ………………………