E-tail: Look at consumer- and employee-interest · Hindustan Times According to a research note by...
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1/21/2020 E-tail: Look at consumer- and employee-interest - editorials - Hindustan Times
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Home / Editorials / E-tail: Look at consumer- and employee-interest
E-tail: Look at consumer- and employee-interestThe government must also intervene if �rms are exploiting vulnerable workers
EDITORIALS Updated: Jan 20, 2020 20:13 IST
Hindustan Times
According to a research note by CARE Ratings, e-tail accounted for $24 billion, just 3% of the total retail market in 2018, with the latter beingdominated by mom-and-pop stores(AFP)
When Jeff Bezos, the founder of global e-commerce giant, Amazon, visited India last week, he
promised to bring in a billion dollars in investment and generate millions of jobs. But his visit
has also intensi�ed a debate on the pros and cons of the growing e-commerce sector in India.
Both Amazon and Flipkart are being investigated by the Competition Commission of India
(CCI) for violating competition laws. Commerce minister Piyush Goyal went so far as to suggest
that Amazon’s investments were mostly to fund losses arising from predatory pricing.
E-commerce companies have become an integral part of the retail economy. Hundreds of
thousands of people are employed in them and millions bene�t from the convenience of
shopping and discounts they offer. To be sure, e-commerce is still a small fraction of India’s
retail economy. According to a research note by CARE Ratings, e-tail accounted for $24 billion,
just 3% of the total retail market in 2018, with the latter being dominated by mom-and-pop
stores. These numbers underline the importance of proceeding with caution. Any large scale
disruption to unorganised retail will hurt the livelihoods of millions of people. But few
countries would be comfortable applying competition law to companies accounting for 3% of
an entire sector.
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1/21/2020 E-tail: Look at consumer- and employee-interest - editorials - Hindustan Times
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Importantly, preserving the livelihoods of people in retail sector needs more than just
remaining vigilant to issues of predatory pricing. E-commerce giants have taken a leaf out the
approach of erstwhile manufacturing sweatshops to the services sector. Last-mile service
providers are overworked, sometimes poorly paid, and without any safety provisions at the
workplace. The government should crack the whip if existing mom-and-pop stores are being
replaced by large companies — foreign or domestic — who are taking advantage of loopholes in
the law. It should do so if consumers are getting a raw deal. And it should de�nitely intervene
if these �rms are exploiting vulnerable workers or despoiling the environment.
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tags
Consumer India E-tail Amazon Competition Commission of India Je� Bezos Piyush Goyal Flipkart
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1/21/2020 E-tail: Look at consumer- and employee-interest - editorials - Hindustan Times
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