E-Statements ForCredit Unions

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Doxim E-StatEmEntSDoxim e-Statements are designed for credit unions that want to convert their existing print statements into an electronic format for their members to access through a secure web banking portal.

Doxim e-Statement technology allows print documents such as member statements and checks, to be captured and accessed online, providing members and banking staff with quick, secure web based access to monthly statements in a format that is familiar to the member.

SavE with Print SUPPrESSionDoxim e-Statements can help credit unions deploy recognized industry best practices to reduce the cost of printing and mailing monthly statements via print suppression. For example, if a credit union has 10,000 members who receive 12 monthly account statements per year, that’s over 120,000 statements that must be printed, mailed and stored. This represents a major cost center that can be significantly reduced with print suppression initiatives.

it only takES 18%If a credit union can suppress just 18% of the statements it prints and mails each month a Doxim e-Statement solution pays for itself. As more members take advantage of the convenience of e-Statements, these savings increase further. Doxim’s current clients enjoy an average suppression rate of 32% - 8 times the industry average for e-Statement technologies, with some achieving greater than 95% print suppression. That’s an incredible amount of savings.

In an effort to provide a higher level of member service and convenience, and reduce the costs associated with printing and mailing statements, many credit unions are considering electronic statements as a way to provide members with a convenient way to check their account status and do business on-line. In addition, the widespread availability of check images has led to a growing number of physical checks being replaced by images, making e-statements an even more logical statement delivery option.

inCrEaSED StaFF ProDUCtivity tooResearch indicates that the average employee spends about 15% of his or her time looking for information. Because of the inefficiency of paper-based processes and the ease with which papers can be lost or misplaced, each employee spends an average of 25 hours per month reproducing lost documents or creating redundant ones. By deploying more efficient, online approaches to storing and keeping track if statements staff productivity can be increased dramatically.

By employing DOXIM e-Statements, credit unions are able to:

imProvE mEmBEr ConvEniEnCE anD aCCESS to StatEmEntS anD ChECkS By:

Delivering great looking electronic statements in a format • familiar to members Allowing members to securely view, download or even • print their own statementsProviding a more convenient method to check current and • past account statements than searching through printed statements that can get lost or misplacedProviding access to statements as far back as seven • years

CommUniCatE morE EFFECtivEly with mEmBErS By:

Employing comprehensive message delivery that includes • important marketing messages within an easily accessible online environment

imProvE PErFormanCE anD USE FEwEr rESoUrCES By:

Making it easy for staff to locate and retrieve account • statements Ensuring employees can respond to member inquiries by • consulting an exact image of the statement without having to sort through print records Handling member service calls in one step, without having • to follow up after the appropriate record has been located

rEDUCE CoStS aSSoCiatED with:Print and mail• Transportation• Storage• Resourcing•

DOXIM e-Statements are a logical part of a credit union’s Green Initiative and contribute to a significant reduction in carbon emissions before, during, and after the statement process.

Doxim EntErPriSE ContEnt managEmEntDoxim e-Statements are an important element of Doxim Enterprise Content Management (ECM). Doxim ECM can be used to capture 100 percent of all output files, such as documents and images, and make that data easily accessible to personnel across the credit union in electronic formats. It serves as an important part of an effective disaster recovery and business continuity strategy and enables compliance with today’s stringent regulatory obligations.

Doxim EnhanCED StatEmEntS Doxim Enhanced Statements composition is available for credit unions that need to convert their difficult to read, unattractive statement into more attractive, easy to read statements that look great and provide a consistent look and feel whether printed or viewed online. Doxim Enhanced Statements can also incorporate multiple marketing message zones to support targeted member marketing programs.

Please contact us for more information on any Doxim product or service.

Doxim Inc. provides a full suite of enterprise content management products and services that together provide a web-based alternative to the printing and mailing of customer-centric documents such as statements, reports, client records, cheque images and transaction records. Doxim serves the financial services marketplace across North America, with over 300 clients in banking, credit unions and investment brokerage. These organizations work with Doxim to improve their client communications, streamline document access, meet compliance requirements, and reduce the expense, work effort and environmental impact associated with the creation, delivery and archiving of business critical documents. Doxim is a SAS 70 and CICA 5970 certified organization.

Markham, ON - 905.475.9876 | Vancouver, BC - 604.254.1688

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E-Statements

www.doxim.com