E-procurement

The Golden Book of Good Practice

Meeting of the High Level Group on Administrative Burdens, 13 June

Marco Tardiolie-procurement and economic analysis of procurement markets

12/6/2013 2

e-Procurement Golden Book of Good Practice

1

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What is the COM doing to promotee-Procurement?

Measuring

Spreading good practices

Legislation modernisation proposal

Flanking measures

Supporting implementation

Leading by example

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Measuring

Spreading good practices

Legislation modernisation proposal

Flanking measures

Supporting implementation

Leading by example

Where does the Golden Book fit in?

Golden Booke-Procurement

of Good Practice

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How did we identify the good practices of the Golden Book?

Identification of 20 to 30 platforms to be assessed and Areas to be assessed

In-depth review of 28 platforms

e-Procurement Golden Book of Good Practices

Test cases and InterviewsWhat did we observe in platforms?

End-user surveyWhat do the users value and how well do the platforms meet their expectations?

Task 1. Scoping Task 2. Analysis Task 3. Reporting

JAN. FEB. MAR. APR. MAY JUN. JUL. AUG. SEP. OCT. NOV. DEC. JAN.

Findings

Practices

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MT

DK

BE

PT

UKDE

IT

FR

ES

CY

EE

LT

IE

AU

NO

FI

SE

SK

28 e-Procurement platforms in 18 countries

Large enterprise

Medium enterprise

Micro enterprise

Small enterprise

109

187

173

335

Educational Institution

e-Procurement platform

Non-Profit Organisation

Private Company

Public Administration

15

13

13

804

91

7

We have surveyed 936 platform users from 25 different countries. A majority of the respondents are SMEs

We have listened to the voice of the platform users...

We have surveyed 936 platform users from 25 different countries.

A majority of the respondents are SMEs

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Plat

form

affor

dabi

lity

Sear

ch re

sults

Tech

nica

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bilit

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Sim

ple

regi

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Relev

ant e

mai

l not

ifica

tions

Fast

er te

nder

ing

Intu

itive

inte

rface

Price

tran

spar

ency

Plat

form

flex

ibili

ty

Tran

spar

ency

Expo

rtaba

lity

of in

form

atio

n

Supp

ort a

vaila

bilit

y

Secu

rity:

subm

ission

Secu

rity:

acc

ess

Post

-awar

d fu

nctio

nalit

ies

Inte

rope

rabi

lity

2

2.5

3

3.5

implementation

value

(1) Valued functionality not implemented (well) by the platforms e.g. Interface, search results.

(1)

(1)(1)

(1)(1)

(1)(1)

(1)

(2)(2)

(2) Implemented functionality not valued by users e.g. Security.

(1) (1)

(1)

Platforms are not fully aligned with users’ expectations

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e-Procurement Golden Book of Good Practice

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Some examples of good practices

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The e-

Procurement Golden Book

Practice 24. Platforms use standard specifications to structure their data and to promote interoperability

Practice 2. Economic operators and contracting authorities benefit from affordable training plans

Practice 5. Economic operators can register on the platform without having to provide country-specific information

Practice 21. Platforms clearly indicate all costs related to the use of the platform

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45

6

7

89

1011121314

1516

17

18

19

20

2122

23 24

The e-

Procurement Golden

Book

24 practices to help implementing or improving e-Procurement platforms

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These practices were rated against established business objectives

Improves SME accessibility

Ensure legal certainty and confidence

Facilitates cross-border bidding

Improves transparency and accountability

Improves usability and efficiency

Facilitates change management

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A selection of findingsNext generation of e-Tendering platforms

Practice 19: Contracting authorities can evaluate part of their tenders automatically based on pre-defined criteria

• Enables transparency especially cross-border• Full traceability

Practice 22: Economic operators can create tenders using a core set of structured data and unstructured documents

• Facilitates tender specification preparation and tender response• Enables tender evaluation

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Simplified registration

Practice 4: Economic operators can access and retrieve contract notices and tender specifications as anonymous users

• Lowering administrative and technical barriers increases the participation of SMEs and across border in public procurement

• Economic operators have all the information they require to decide whether they will participate in a specific process without being required to submit their credentials.

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Dissemination of procurement opportunities

Practice 1: Platforms automatically transmit all their notices to a single point of access for publication

• SMEs can find all the opportunities on a single platform, which makes the opportunities more accessible.

• Accessing all contract notices from one place increases the visibility of contract opportunities for foreign economic operators

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Simpler e-Submission

Practice 15: Economic operators can choose to manually or electronically sign a submission report containing the hash value of each submitted document • some platforms allow the manual signature of a submission report by

printing a one page report containing the hash values of the tender documents, signing it manually and sending it either by fax or post.

• Allowing manual signatures avoids the barriers caused by the use of national digital certificates.

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Learn Assess

>Consult the catalogue of good practices online

>Download the full catalogue

Receive a self-assessment report

Fill in a self-assessment survey online

Discuss the assessment results with us

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Questions?

For more information contact:

Marco TardioliMarco.tardioli@ec.europa.euTel: +32 2 29 53440

http://ec.europa.eu/internal_market/publicprocurement/e-procurement/index_en.htm