E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September...

42
E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex University, London, UK Most of these slides are available on the internet at: http://www .johnstephenson.net/edutec06.ppt/

Transcript of E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September...

Page 1: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

E-Learning

Quality is in the control it givesto the end user

EDUTEC CONFERENCE

Tarragona, September 2006

John StephensonEmeritus Professor, Middlesex University, London, UK

Most of these slides are available on the internet at:

http://www.johnstephenson.net/edutec06.ppt/

Page 2: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

The Internet has transformed our lives….

Travel

Music

News

Business

Work

Page 3: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Why not in education?

ICT has revolutionised roles of intermediaries and put

the client in control

The end of

the “pre-planned course”?

Page 4: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

The Internet is already transforming education…

Essays on demand

Title

Plagiarism

Degrees for sale

Virtual campuses

Page 5: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Wiki Website or similar online resource which allows users to add and edit content collectively. See Wikipedia.com

Audio material via iPods - user generated, or - broadcast - learning materials e.g. languages?

Podcast

Online diary, increasingly used in HE

- monitoring of own learning and experience

- initiating discussion around propositions

- organic learner led communities of interest

- public, shared (eg with tutor) totally private

Blog

Emerging tools for learner managed learning

Page 6: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

MySpace

• a social networking website offering an interactive

user-submitted network of friends, personal profiles,

blogs, groups, photos, music, MP3s, and videos.

• the world's fourth most popular English-language website • third most popular website in the United States, • 109 million accounts • new registrations at the rate of 230,000 per day.

Page 7: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Apple iTV and iTunes

Apple’s new movie download service (September 12th 2006)

- 75 downloadable full length feature films to iTunes

- Apple's iTunes 1.5 billion downloaded songs sold

- Apple movies on TV via wireless link to computer

The Perfect e-storms

1: Emerging Technology, (30+ useful emerging tools)

2: Learner Demand, for e-learning degrees 3: Enhanced Pedagogy – more learner control

4: Erased Pedagogy - redundant methodsCurtis Bonk 2004

Page 8: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

The WebQuest

Resources universally & instantly available, worldwide

Page 9: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Web Quests

• If you cannot beat them, use them.• Internet use is a fact of life so learn to do it well• Focus on intelligent use of the internet

– Judging provenance and relevance– Proper citations– Critiques of source materials

• Develop independent engagement with materials

Stop Press:

Exams in UK ‘will be overhauled

in a bid to eradicate pupils

cheating by using the Internet…’

The Observer, 20 - 8 - 06

If you wish to join the online debate - go to

http://learnersincontrol.blogspot.com/

Page 10: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

The WebQuest as a learner managed learning tool

Focuses on • techniques of searching• using rather than finding information• judging relevance of source and content• justifying selection of material• gaps in what is available• demonstrating relevance of content to topic• citation of sources• what has been learned about searching

Quests can be• teacher led (initiation of method)• learner developed, encouraging personal growth

Page 11: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Blue-water Shopping Centre,

near London

Drop-in learning centres

Page 12: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Suburban public library

Commuter train station

Drop-in learning centres

Page 13: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Already here!

Convergence!+ +

multi-media streaming, internet video tutoring - 1 to 1, 1 to many, groups

wireless, anywhere(?), anytimegames / TV remote navigation, controls

8 million PS2s already in UK

Potential for

learning?

Page 14: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

…towards alearner centred,

learner managed approach

The technology is increasingly driving us ….

The end of

the “pre-planned course”?

Page 15: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Challenges for Education

Pedagogical coherence

Page 16: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Capability and competence

A way of looking at the world

of actions

Unfamiliarcontext

Familiarcontext

Unfamiliarproblems

Familiarproblems

Page 17: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Capability and competence

Position YCompetence:

Reliable delivery;Performancestandards;

Error elimination;Technical expertise;

Establishedprocedures;TRAINING

Unfamiliarcontext

Familiarcontext

Unfamiliarproblems

Familiarproblems

Y

Page 18: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Position ZExposure, Autonomy,Networks peersProblem formulation,Courage, risk,Imagination, intuition,creativity;ResponsibilityLEARNING

Unfamiliarcontext

Familiarcontext

Unfamiliarproblems

Familiarproblems

Capability and competence

Z

Page 19: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Research on e-learning: key words

• ownership• responsibility• flexible• personalised• self-managed• help• recognition

Page 20: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Teacher

Supplier

ManagerDesigner

Technician

Learner

Key Actors inE-learning

Learning model

Communication via a common understanding

Researcher

Page 21: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

• Offer the time, place, pace and style that responds to your needs

UfI/learndirect’s pledges to learners

• Clear information to enable personal choices and control

• Materials relevant to your interests that actively involve you

• Help to monitor your own progress and record your achievements

• To give you easy access to the specialist support you need

• To put you in touch with other people studying the same topics

• To help you relate your learning to your longer term ambitions

Page 22: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Instructivist

Constructivist

Industrial

PostIndustrial

TeacherCentred

LearnerCentred

Experiential

Learning styles

TacitLearningLearning

Cycles

Authentic

Situated

Problem-Based

Communitiesof practice

PedagogyJargon

“Let’s KISS!”

Keep it so simple

Page 23: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Learner managed process

TeacherControlledProcess

Open ended,

strategic learner directed

Teacher Specified

tasks

NW NE

SW SE

Online Pedagogy Grid

Presents traditional training and teaching by innovative means

Giveslearners control overstyle, location, pace,duration, sequence

but not task

Process predetermined- learners explore

content and direction.

System liberates andsupports learners to

decide and control own direction

and process

Coomey,M Stephenson,J 2001, It’s all about Dialogue, Involvement, Support and Control, in Teaching and Learning Online, Stephenson, J, Kogan Page London

Page 24: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Learner managed process

TeacherControlledProcess

Open ended,

strategic learner directed

NW

Teacher Specified

tasks

NE

SW SE

Online Pedagogy Grid

•Learner managed learning environment;

•Customised intuitive tools

•Wikis podcasts and blogs

•Google and other open sources

•online mentoring.

Page 25: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Learner managed process

TeacherControlledProcess

Open ended, strategic learner

directed

Teacher Specified

tasks

NW NE

SW SE

Online Pedagogy Grid

(Coomey,M. & Stephenson,J. 2001)

Vast majority of cases in research literature were in NW, some in NE and SW, few in SE

The SE quadrant is where e-learning in

work/life can be most effective

Page 26: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Some working examples of IT facilitated ‘New Education’ for the 21st Century

The Islamic University of Gaza

The Learndirect Learning-Through-Work programme

Job-start in the Australian Outback

Self managed development via e-portfolios

Page 27: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Islamic University Gaza (IUG) July 2004

• IUG wanted to train a core local team who can train others on developing electronic supportive content.

• Trainer(s): 1 or 2 specialised and experienced British professionals

• Duration: workshop for two groups, each for 24 training hours over five days

• Location: All training will take place at IUG in Gaza

A British Council - Middlesex University project

Page 28: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Islamic University Gaza (IUG)

Pedagogical approach• Learner-managed learning approach

not a content driven, step-by-step training session

• Establish each participant's starting point

• Work with their peers in their cohort group

• Individual learning agreements

Page 29: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Islamic University Gaza (IUG)

Initial discussion setting up tasks and

groups

Page 30: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Islamic University Gaza (IUG)

Students presenting

their own proposals

for feedback

Page 31: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

See at http://www.learndirect-ltw.co.uk/

The UfI/Learndirect

Learning Through Work Degree Programme

Page 32: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

See at http://www.learndirect-ltw.co.uk/

The UfI/Learndirect

Learning Through Work Degree Programme (LtW)

An opportunity for individuals and work-based groups to get university qualifications without leaving the workplace.

A partnership between work and university negotiated by individuals

Customised programmes built on existing skills and knowledge and focused on work-related learning.

Page 33: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

See at http://www.learndirect-ltw.co.uk/

Learning Through Work Degree Programme

Individualised, developed by learners themselves

Internet LtW platform providesmaterials to support the learning process;

The WEB providesspecialist materials, networks etc;

University providesonline tutor, quality assurance, final award

Work providesprojects and opportunities for learning;

Page 34: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Exploration Online tasters, is it for me, what’s involved

Design Examples, level statements, procedures, ideas, expert advice, content areas, activities

Negotiation Registration of personalised programme with

a university

Implementation Pursue registered programme with university support

Demonstration Show achievements against agreed criteria to

gain award

Structure of Learning Through Work Programme

2,500 learners have successfully registered programmes

Page 35: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Online Learning Through Work - some beneficiaries

Page 36: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

John’s

Control centre

Activities- ongoing- recent

Personal log- goals- achievements- credit bank- private - reflections

Resource library- assembled by ‘back office’ in response to stated / inferred interests / company interests

Plans - strategic,- immediate, progresspriorities

Networking - peers, employer, wider specialistcommunity

Pooled experience - knowledge bank, specialist help

Awards and qualifications - help with levels, assessment

The future - user managed portals?

Page 37: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Learner Managed University Awards

Imagine a course where the University does NOT provide the content

The student ENGAGES withresources,

issues, problems,

opportunities

from the Web,in society,

at the work-place, libraries and

life.

Page 38: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Roles of participants in Learner Managed university awards

Teachers Help learners in the above

Support, feedback

Advise on sources, progress

Universities Clarify level criteria for qualifications

Quality assurance

Learners Articulate plans, Justify proposals

Negotiate approval

Demonstrate achievement

Page 39: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Tutoring online for Learner Managed Programmes

Based on analyses of student / tutor online exchanges,students raised issues related to:-:

Control seeking, asserting, taking, assuming

Relevance of activity to course, self, aspirations

Affirmation am I doing the right thing

Reassurance am I good enough to do this

University culture is this what is expected, level?

Clarification possibilities, plans, constraints

Page 40: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Tutoring online for Learner Managed Programmes

Based on analyses of student / tutor online exchanges,tutors are helpful when their responses are:-

Empowering yes, it really is up to you

Enabling this will help you

Reassuring yes, you can do it

Facilitating I’ll see what I can do for you

Extending have you thought of taking it further

Confirming you are on the right track

Explaining procedures, levels, requirements

Page 41: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

Content is cheap and widely available.

Feedback and guidance are essential.

Academic support is expensive.

So……

Use the most expensive resource on the most valuable service

Financial arguments usually prevail!

Page 42: E-Learning Quality is in the control it gives to the end user EDUTEC CONFERENCE Tarragona, September 2006 John Stephenson Emeritus Professor, Middlesex.

E-Learning

Quality is in the control it givesto the end user

EDUTEC CONFERENCE

Tarragona, September 2006

John StephensonEmeritus Professor, Middlesex University, London, UK

Most of these slides are available on the internet at:

http://www.johnstephenson.net/edutec06.pdf