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Transcript of E globuz z-vol1_issue2
January-March 2010
Volume I Issue II
e-GlobuzZInternational Business Society @ SIMSR
How is the Industry?“SOUR” SWEET
S I MSR
K J Somaiya Institute of Management Studies & Research
Cover Story
Foreword
Dear Readers,
It gives me immense pleasure to bring to you the second issue of e-Globuzz, Jan-Mar '10. We hope you liked our first issue, Nov-Dec '09.The International BusinessSociety (IBS@SIMSR) organized during the last four months some importantevents like an interactive session with international experts on WTO for studentsand faculty.We interacted with a delegation of Management faculty and studentsfrom Deakin University, Australia. We had the privilege of hosting an interactivesession with Mr. O K Kaul, Executive Director,TATA International Limited, for ourstudents and faculty. In fact, this issue includes highlights of Mr. O K Kaul'sinterview taken by our students of International Business this week. We also hadan interactive session with Mr. Walter Stechel, the Consul General for FederalRepublic of Germany (FRG) in India. As a part of the International Businesscelebration at Samavesh '09, we had the privilege of having with us eminentspeakers from ECGC and TATA International Limited, who gave us meaningfulinsights on country risk evaluation and international transfer pricing.
These sessions hosted by IBS@SIMSR attended by a large cross section of SIMSRstudents and faculty went a long way in complementing the classroom learning atSIMSR with the expertise of industry leaders, international professionals,students and faculty from universities abroad.
Continuing with the format of the inaugural issue of e-Globuzz, which was highlyappreciated, we have covered in this issue, Mr. O K Kaul's interview and articlescontributed by SIMSR students, Corporate Executives and Industry Experts onvarious aspects of international trade, international marketing, internationalfinance, international logistics and world affairs, complete with a popularcrossword.
Our next issue is planned in July '10, which we trust gives you enough time to sendus your articles for the third issue of e-Globuzz. We also look forward to yourfeedback and continued support.
Till then we will miss you.
Prof C P Joshi
Faculty Mentor
6Cover Story
The Confectionery SectorHow “ ” is the SWEET Industry?SOUR
01
02
03
04
05
06
09
10
12
14
15
16
17
Business Leader in Focus: Aiko Toyoda
Company in Focus: Wal-Mart
Cover Story: How “Sour” is the Sweet Industry?
The Confectionery Sector
International Marketing: Marketing of Avatar
Crossword # 02
Country in Focus: Germany
International Logistics: Green Supply Chain
Interview with Mr. O.K. Kaul, ED, TATA International
Debate – Copenhagen: Success or Failure for India?
Book Review: The New Age of Innovation
Did you know these terms?
USA Health Reforms
International Business News
He likes to race cars and just completed a 24-hour endurance competition
with three other team members in a Toyota supercar at Germany's famed
Nürburgring, a Grand Prix-style race. When the 52 year old Toyoda
Nicknamed as "Prince" by Japanese media took over the post from Toyota
President, Katsuaki Watanabe, in June 2009, the company expected
Toyoda to inject an international approach to correct the miserable
performance of the company's overseas operations which led to the first
major losses in 70 years and he may not have expected the kind of
situation he is facing.
While getting his law degree from Tokyo's prestigious Keio University, he
dreamt of playing Olympic field hockey. Instead, he went on to get his
master's degree in business administration at Babson College in
Wellesley, Mass. He set out on a career away from autos by joining an
investment bank and working as a management consultant, living on
Manhattan's Upper East Side, then moving to London. At Toyota his
musings about a possible career were met with a lukewarm response
from his father, Shoichiro Toyoda, who told his son: "No one wants to be
your boss." But he believed he could make a unique contribution because
he was a young president by Japanese standards.
But, seven months into his job and one month into the worst crisis in his
company's history, the grandson of the company's founder is facing strong
questions from all corners of the world for manufacturing of defective
vehicles. The company is under scanner over the company's handling of
customer safety concerns and its series of recalls over potentially faulty
accelerators and braking systems. Mr Toyoda is facing harsh criticism for
shattering the Japanese manufacturer's management. Mr Toyoda, a
corporate implant of mighty Japan, groomed from birth for leadership,
educated abroad has followed steady ascent through the ranks of the
company reflecting a man with a decent grasp of the business, a hands-on
approach to management and a relatively high level of international
sophistication.
If Toyoda is fazed by the challenges awaiting him, he never betrays it. The
all criticism does not mean, he will fall and resign. The much talked
accelerator problems were generated under the control of his two
predecessors. Mr Toyoda very nearly predicted a crisis of some sort when
he said last June that the company had grown too fast. When he
reiterated there was a faint glint behind the apology; it may never work,
but he may have it in mind to trim the behemoth his forebears created.
The toughest task ahead of Mr. Toyoda is to regain and maintain the faith
in brand. In case of Toyota the quality of its product, the honesty of its
claims and continuous improvement are at its core, and the recent recalls
have shaken the foundation of the brand. The company has already
started taking essential steps by the recall of vehicles worldwide,
maintaining communication through democratic channels (e.g. Twitter)
to maintain a dialogue with its customer base reinforces its intent to make
good. He vows to rein in overcapacity, reorganize operations to
strengthen control, and get the company back to basics. He especially
wants to re-instill dedication to one of the pillars of Toyota's production
system: , meaning "go and see for yourself." These strong
moves show a commitment to its brand positioning values and promise.
genchi genbutsu
by
Anirudha Kandharkar,
PGDM IB 2009-11
Aiko Toyoda - President, Toyota Motors
Business Leader in Focus
TOYOTA
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 1
He vows to rein in overcapacity,reorganize operations to
strengthen control, and get thecompany back to basics. Heespecially wants to reinstill
dedication to one of the pillarsof Toyota's production system:
genchi genbutsu, meaning“go and see for yourself."
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 2
Company in FocusCompany Overview
.
Financial Performance:
Global Presence:
Wal-Mart, Partners and Society:
:
If you feel that your purchases have become convenient and cost
effective, then here is the company to know about. Wal-Mart
Stores, Inc. was established in 1962 and only to change the way
retail industry operates all over the globe. Its unique strategic
position is the outcome of hard work of the founder Mr. Sam
Walton David, and subsequent President and Chief Executive
Officers, Mr. David Glass, Mr. Lee Scott and recently appointed Mr.
Michael T. Duke “My Dad created Wal-Mart to help people save
money so they can have a better life. This mission remains as
relevant now as it was in 1962”, says Rob Walton, Chairman of the
Board for Wal-Mart. In sync with it the company focuses entirely
on EDLC-EDLP, that is, Everyday Low Cost- Everyday Low Prices.
Walton opened his first Wal-Mart in Rogers, Arkansas. The
company went public in 1970 and added more stores every year. In
1990, Wal-Mart surpassed key rival Kmart in size. Two years later, it
surpassed Sears. The store formats include the Discount Stores,
Super Centers and the Neighborhood Markets. Their way to
success was by balancing the deliverance of value, variety and
quality to satisfy customers and build long term relationships with
suppliers, and its employees whom they refer as-'associates'. Wal-
Mart efficiently deployed technology for operational efficiency in
its logistical and marketing processes. Wal-Mart has sustained
firmly on its business model. Wal-Mart's cost leadership position is
derived from firstly, the economies of scale. Thus thinner margin is
compensated by volume. Secondly, economies of scope, wherein
emphasis is laid on categories in which the Wal-Mart's brand has
authority and can offer a full line of products. Third is the stability
and consistency of the management.
Of the total business 63.7% is contributed by Wal-Mart's
operations in the USA where Texas and Florida have highest
concentration of stores, 24.6% sales come from International
operations where Mexico(1197), Central America(502) and
UK(358) have maximum number of stores, and remaining 11.7%
comes from the Sam's Club.
With a clear intention to focus on price leadership in every market
to drive global leadership, it has set up 3615 international stores,
in total of 7873 stores. It entered various markets recently by way
of joint- ventures, and acquisitions. Some of its recent moves
include opening a Hong Kong regional office to facilitate long-term
opportunities in Asia with focus on Japan, India and China. In
October 2007, the Company acquired the majority of the common
shares and all minority preferred shares in its own Japanese
subsidiary, The Seiyu Ltd. In January 2009, the Company acquired
approximately 58.2% of the outstanding D&S shares Distribución y
Servicio, Chile.In February 2007, the Company announced the
purchase of a 35% interest in BCL. BCL operates 101 hypermarkets
in 34 cities in China under the Trust-Mart banner. In August 2007,
the Company announced an agreement between Wal-Mart and
Bharti Enterprises, to establish a joint venture called Bharti Wal-
Mart Private Limited to conduct wholesale cash-and-carry and
back-end supply chain management operations in India, in
compliance with Government of India guidelines. In addition,
Bharti Retail entered into a franchise agreement with an Indian
subsidiary of Wal-Mart to provide technical support to Bharti
Retail's retail business.
Wal-Mart created more than 63,000 jobs worldwide in 2009. Its
“Sustainability 360” is the Companywide effort to take
sustainability beyond their direct footprint to encompass Wal-
Mart's associates, suppliers, communities and customers. As the
purchasing agent for the customers, Wal-Mart's goal is to
encourage improvements in sustainability and ethical practices
among suppliers. The Wal-Mart Foundation is dedicated to
supporting programs that help people live better, primarily by
expanding access to education, health care, and job opportunities,
as well as by promoting responsible sourcing. Wal-Mart is an
economic force, a cultural phenomenon and a lightning rod for
controversies. Be its unprecedented power to shape labor
markets globally or changing the way entire industry operates, and
pressurize the suppliers to sell at cheaper prices. Wal-Mart has
explored new sectors of retail, used technology favorably and
adopted a frugal corporate culture to clearly be the leader in retail
and make its Frugality, the global in thing.
by
Anchal Sachan
PGDM IB 2009-11
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 3
Country in FocusGERMANY
Located in the heart of Western Europe, Germany is the continent's
most industrialized and populous country. It is a federal
parliamentary republic of sixteen states ( ), and is a major
power with the world's fourth largest economy by nominal GDP and
the fifth largest in purchasing power parity. Germany is recognized
as a scientific and technological leader in several fields.
The Great Depression, which began in 1929, led to a polarization of
German politics and to an upsurge in support for the Communist
and Nazi parties. In 1933, the Nazis under Adolf Hitler gained power.
The Nazis imposed a totalitarian regime and followed an
expansionist foreign policy that led to World War II. After Nazi
Germany's defeat, the country was divided into democratic West
Germany and communist East Germany. In 1990, East Germany was
reunited with West Germany
Germany is a federal, parliamentary, representative, democratic
republic, with rights guaranteed by the Basic Law, or constitution.
The Chancellor is the head of government and exercises executive
power, where as The President is the head of state, invested
primarily with representative responsibilities and powers.
The Judiciary of Germany is independent of the executive and the
legislative branches. Germany has a civil or statute law system that
is based on Roman law with some references to Germanic law
Germany is the largest national economy in Europe. In 2008
Germany's GDP was about US$2.9 trillion on a purchasing power
parity (PPP) basis and nearly US$3.65 trillion at current exchange
rates. Germany is the world's second largest exporter with $1.170
trillion exported in 2009. Most of the country's products are in
engineering, especially in automobiles, machinery, metals, and
chemical goods. Germany is the leading producer of wind turbines
and solar power technology in the world.
Germany has a modern financial market sector and transparent and
effective laws and policies to promote competition. It has strict
domestic anti-corruption and anti-bribery laws and is considered
one of the least corruption-plagued countries of the industrialized
world. Foreign and domestic entities have the right to establish
and own business enterprises, engage in all forms of remunerative
activity, and to acquire and dispose of interests in business
enterprises.
Brief History
Government and Legal System
Economy
Investment Climate
.
.
Länder
Protection of Property Rights
Culture
Foreign Relations
Conclusion
Intellectual property is well protected in Germany. Germany is a
member of the World Intellectual Property Organization and a party
to most of the major international intellectual property protection
agreements.
Germany, in general, is a very conservative country and this feature
is also reflected in their way of business. They have very distinct,
somewhat formal, ways of working. Prescribed rules, distinct
etiquettes are what they adhere to. Besides their conservatism,
their innovation, productivity and excellence are distinct
characteristics of German business. The Germans emphasize on
individualism, masculinity, and uncertainty avoidance. Power
distance and long-term orientation are both ranked considerably
lower than the others. This illustrates Germany's belief in equality
and opportunity for each citizen, as well as its ability to change and
adapt rapidly.
Germany has played a leading role in the European Union since its
inception. It is also a partner of NATO and is fully protected by NATO
agreements. As one of the world's leading industrial nations,
Germany has partnerships and special agreements with countries
all around the globe. That makes it a safe place to do business in. In
the area of development aid, Germany is one of the largest net
contributors of the UN and has several development agencies
working in Africa and the Middle East.
From manufacturers of complex nanotechnology solutions to
energy efficiency consultancies, Germany has become a pacesetter
for modern products and services on highly competitive
international markets. It has the capability to become Europe's
most successful economy. Already today, Germany has attracted
the highest concentration of American investment in Europe
totalling more than 130 billion euros and directly creating more
than 800,000 jobs. In the year 2020 no international company will
be able to ignore Germany as a business location. As the continent's
entrepreneurial hub, the country is the best address for every
investor in Europe.
by
Lubna Akhtar
PGDM IB 2009-11
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 4
International Logistics - Green Supply ChainAnil Kumar, Sr. Consultant, IBM Global Business Services SAP Practice
What is the one of the questions that is one of the top priority of all
executives across the globe apart from the economic scenario?
According to a recent ' study by '
, sustainability and corporate social responsibility
feature amongst the top three priorities of the consumer goods
industry. A similar finding is resonated in the IBM Institute for
Business Value study.
Many of us would be thinking why companies and businesses are
thinking about Green Initiatives, when they should be focusing
their energies on growth and other strategic issues. Energy and
water efficiency not only helps the planet, but also saves on bills.
The technology employed to optimize logistics not only reduces
fuel usage and toxic emissions, but makes for a leaner, more
efficient and cheaper supply chain. Aligning an organization's
“green strategy” with its overall business strategy is paramount.
This begins with a clear understanding of the overall corporate
objectives and priorities, followed by carefully defined programs,
goals and tasks that address environmental and stakeholder
views. It creates a positive perception about the company and
companies are better prepared to meet the regulations as and
when they come. Sustainability makes perfect business sense.
By driving operational efficiencies and adopting Lean and Green
Supply Chain Management practices, companies are trying to
reduce their carbon foot print. Below are the key areas where
companies are channeling their efforts to turn their supply chains
greener:
– Companies are redesigning
products to reduce energy consumption in the production and
distribution. Innovations in product design are leading to
reduction of some of the processes leading to Greener products.
Reduced energy usage through
streamlined production and greener supplier networks are
helping companies become manufacturing Greener products.
– By consolidating
logistics and shipment dispatch companies are reducing their
carbon foot print. Route planning has made the supply chain
greener.
Well, how does all this translate into business and what have been
the results so far. Let us examine a few examples on how
companies have used Sustainability, Green initiatives and CSR to
achieve spectacular business results.
Many times sustainability helps you beyond the usual cost saving.
When a company champions of a cause, customers associate it
with something good and are willing to pay premium price for
their products. Consider the case of US clothing and adventure
gear maker, Patagonia. Patagonia turned its fortunes by adopting
an eco friendly product range by switching to organic cotton and
changing the packaging to reduce impact on environment and a
lot of other such initiatives. Patagonia's products not only became
a big hit with the consumers but also allowed the company to
charge a premium price. This strategic change turned Patagonia
from near bankruptcy in 1996 to a company with thirty nine stores
in seven countries and $ 270 million in revenue in 2006.
In US, Wal Mart has redesigned its stores to reduce energy and
water consumption. It has started harvesting sunlight to reduce
the usage of electricity in its stores. This has not only made the
stores Greener but also has helped Wal Mart in reducing the
overall cost of its operations.
IT companies have also joined the bandwagon and are coming up
with innovative products which have reduced energy usage. IBM
through its smarter planet initiative is working with organizations
both public and private to help them turn smarter and more
efficient.
Sustainability and CSR can also help companies in creating a brand
presence. Consider the example of the ' campaign
by Aircel. By associating itself with the noble cause of saving the
tigers, Aircel has created a unique brand presence in the minds of
the consumers. So when we think of saving the tigers, Aircel's
name is always there in the back of our minds.
In Bihar's rice belt, a group of individuals have founded a company,
Husk Power Systems, which caters to the energy needs to the
villages. The company uses rice husk to produce sustainable and
renewable energy and is electrifying the remotest villages in Bihar.
Sustainability and Clean Technology have become the focus of the
governments and enterprises worldwide. From energy efficiency
and renewable energy to efficient and lean manufacturing and
supply chains, clean technologies have opened huge market for
innovation. The entire Clean Technology industry is estimated to
be worth more than trillions of dollars. Organizations and
countries which are prepared to take on this new opportunity will
emerge as leaders in the coming decades. So, start thinking how
you can contribute and catch up on the business opportunity that
is good for the world.
Top of the Mind' The Consumer
Goods Forum'
Save our Tigers'Product Design and Redesign
Green Manufacturing –
Route Planning and Shipment Consolidation
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 5
USA Health ReformsPuneet Kumar, Business Analyst, Accenture USA
US Health Reform
Plan:
Impact onUSA Economy
Impact on Private Insurers:
NAIC Response:
United States's health care reform plan is one of the most
important bill which will have a major impact on US health care
system, private health care insurers and on US economy in near
future. US badly needs to revive its poor health care system filled
with insurance frauds, skyrocketing premiums, uninsured
families, unaffordable medical bills and personal bankruptcy. On
February 22, 2010, President Barack Obama launched a new
health care reform plan that is mainly modeled after
. It will regulate the health insurance
industry under a seven-member Health Insurance Rate Authority
that could deny or limit substantial premium increases. This has
traditionally been a state responsibility. Like the Senate Bill, it will
create an exchange that allowed families and small businesses to
shop for insurance plans. It will restrict on federal funding for
abortion, but cuts back taxes on the high end health plans.
Reasons for Reform: Health insurance premiums have doubled in
last 8 years, rising 3.7 times faster than wages, and increasing co-
pays and deductibles threaten access to care.This forces families
to sit around kitchen table and decide whether to pay rent or
health premium. Many insurance plans cover only a limited
number of doctors' visits or hospital days, exposing families to
unlimited financial liability. Unaffordable medical bills are
responsible for more than 50% of all personal bankruptcies today.
Lack of affordable health care is compounded by serious flaws in
health care delivery system. One-quarter of all medical spending
goes to administrative and overhead costs, and reliance on
antiquated paper-based record and information systems
needlessly increases these costs.
The rising health care cost will devastate the federal budget in
future. The US health care system contributes $2.5 trillion or
nearly 18% to GDP, the highest percentage in the developed
world. Health care reform is needed to stem the economic costs
of frauds. Between 3-10% ($60-$200 billion) is lost to fraud. If
those same percentages are applied to the proposed $436 billion
Medicare program, the cost of Medicare fraud is $14-30 billion.
Without health care reform, government spending on Medicare
and Medicaid is unsustainable. These costs will rise from 6%
(current) to 15% of GDP by 2040.That's because Medicare payroll
taxes and premiums cover only 57% of current benefits. The
remaining 43% is financed from general revenues. Because of
rising health care costs, general revenues would have to pay for
62% of Medicare costs by 2030.
The Insurance business is dominated by a small group of large
companies that has been gobbling up their rivals. In recent years,
for-profit companies have bought up not-for-profit insurers
around the country. There have been over 400 health care
mergers in the last 10 years and just two companies dominate a
full third of the national market.These changes were supposed to
make the industry more efficient, but instead premiums have
skyrocketed.This bill if gets passed will hurt the firm's bottom line
and lead to much more competitive market. Health insurance in
itself is not a quiet profitable line of business as critics seems to
think. For every dollar paid as premium, 83 cents goes out in
medical costs – doctors, hospitals, and drugs. However consider
WellPoint, the biggest private health insurer on Wall Street,
which paid out 83.6% of revenues in expenses but the net profit
after tax deduction came out to be princely 4.1%. Returns on
assets are also key measure in profitability and are typically
pretty modest. The health-care reform was dominated by the
issue of the so-called "public option" - whether the government
should offer an insurance plan that competes with those offered
by private insurers. But that is out of picture now as per the new
plan. If public option of health insurance would have come into
picture then this 4.1% profit would have made quiet a significant
difference between government and private sector.
State regulators are working closely with congressional drafters
to make certain that the legislation preserves the critical role of
state regulators and continues the use of objective standards in
rate review process. State regulators are pleased that President's
proposal emphasizes state-based reforms but are concerned for
about the inadequacy of the individual mandate which could lead
to a dysfunctional market place and higher rates for consumers.
The members of the NAIC are strongly opposed to any bill in
which the federal government allows insurance carriers to sell
their products in our states using the regulatory rules of another
state. This misguided proposal would increase premiums for
those who need insurance the most and eliminate important
consumer protections. It would also fragment the insurance
market and expose consumers to increased fraud and abuse.This
concept must be rejected and the decision whether to allow, and
under what conditions to allow, interstate sales of insurance
should be left up to the individual states.
the Senate
Health Care Reform Bill
· Insurance will be more affordable
· Sets up new competitive health insurance market
· Greater accountability to health care by keeping
premiums down and prevent insurance industry
abuses and denial of care
· End of discrimination for patients with pre existing
conditions
· Stability in economy by reducing the deficit by more
than $100 billion over next ten years and about $1
trillion over second decade
:
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 6
Cover Story - Sector in Focus
Confectionery SectorConfectionery SectorMarket Overview:
Market size and growth:
Major Players:
Confectionery is undeniably a part of
everybody's everyday life.All of us reach for chocolates and
candies at virtually every meal and many times during the
day. Almost two-thirds of all confectionery consumption is
driven by "emotional" as opposed to functional "need
states"--presenting endless consumption opportunities to
the buyers and myriad branding opportunities to
manufacturers. Not surprisingly, the global confectionery
market is expected to reach $152.37 billion by the end of
2010.
Much of this recent growth has come from developing
regions and countries, aided by the spread of multinational
companies and their brands, as well as a growing base of
increasingly affluent consumers in places such as Russia,
China and India. In the developed world, much of the
market's recent growth can be attributed to niche sectors,
such as low-fat, low-sugar, organic and fair trade products.
Mergers and acquisitions in this sector have also
contributed immensely to growth and penetration in the
developing markets. In 2012, the confectionery market in
the BRIC (Brazil, Russia, India, China) nations is forecasted
to have a value of $25.6 Billion.
The confectionery sector is highly dependent on two
primary ingredients; Sugar and Cocoa. Unfortunately,
these commodities are subject to high price volatility
which, in turn, puts an upward price pressure on production
costs and consumer prices. This seriously affects the
industry's sales volumes and profit margins.
The confectionery industry is
categorized as follows:
· Chocolate confectionery: molded bars, boxed
chocolate, chocolate countlines, novelties and
chocolate straightlines.
· Sugar confectionery: caramels and toffees, hard
boiled sweets, gums and jellies, medicated
confectionery, regular mints, and power mints.
· Gum: sugar free gum, regular chewing gum,
functional chewing gum and bubblegum
· Cereal bars: sports and energy bars and other bars.
The market for confectionery is valued according to retail
selling price (RSP) and it includes applicable taxes. By the
end 2012, the global confectionery market is expected to be
worth USD 161.39 billion in terms of value, with an
expected CAGR of 3% between 2007 and 2012, while the
market, by volume, will total 16.18 billion kg, with an
expected CAGR of 2.2% during the same period.Out of the
broad categories in the confectionery industry, chocolate
confectionery is the largest sector, accounting for almost
60% of total sales in value terms. By volume, however,
sugar confectionery accounts for the majority of sales, with
a share of 51% and gum holds only a 14% stake but is the
fastest-growing segment. The per capita consumption of
confectionery in most of the developed countries averages
almost 11 kilograms. Also, per capita consumption of
chocolate confectionery tends to be higher in northern
European countries, while the Scandinavian markets
command high per capita rates for sugar confectionery.
The per capita consumption of chocolate is highest in
countries like Switzerland, Germany, Austria, United
Kingdom and Belgium.
The global confectionery market remains
relatively fragmented, with big names like Hershey, Kraft-
Cadbury, Mars, Nestle, Ferrero, Lindt, Lotte Confectionery,
Perfetti Van Melle, Meiji Seika Kaisha etc.accounting for
less than half (45%) of value sales. Some of the brands
under established names are M&M by Mars, Cadbury's
Dairy Milk and Trident, Wrigley's Orbit, Mars's Snickers,
Hershey's Kisses, Kraft's Tobolerone, Meiji Seika Kaisha's
Meiji etc.
In recent years, this sector has seen many mergers and
acquisitions. Companies have been buying high growth
segments and utilizing their existing distribution channels
not only for market penetration but also increasing their
geographical spread. A special mention of the two recent
big deals sealed cannot be missed in this segment. The
Kraft-Cadbury deal has put Kraft on the top position in the
chocolate and confectionery segment. The group will have
40 confectionery brands, each having an annual sale of
$100 million. This deal will help Kraft reach leading
positions in developing markets, including BRIC nations
and Mexico. Another deal between Mars and Wrigley in
2008 boosted Mars position in the global market through
its acquisition of The Wrigley Company, the leader in the
chewing and bubble gum subsector.
How “ ” is the Sweet Industry?SourHow “Sour” is the Sweet Industry?
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 7
Growth Drivers and MarketTrends:
1. Consumer's purchasing power
2. Innovation
3. Healthy lifestyles
4. Sugar confectionery remains an important
category
5. Kids Confectionery
6. Imported confectionery items
7. Seasonality
8. Increase in supermarkets /hypermarkets
: Demand for
premium varieties is not only increasing in
developed nations, but is also witnessing a growth
in developing countries owing to stable economic
growth, rising middle class incomes and increasing
spending power.
: New Product Development taking
local factor into consideration in the form of flavour
extensions, innovative packaging and variety of
new combinations are being developed by
manufacturers to cater to the taste buds of the
masses.
: Consumer concerns over
portion sizes and emerging natural and wellness
trends is forcing companies to come up with
offerings providing functional health benefits such
as oral health care, skin care, low sugar, low fat, low
calorie and low carbohydrate kind of products.
Companies in certain countries have introduced
nutritional labeling for their brands displaying
calorie content on pack fronts and guideline daily
amounts (GDA) on the reverse.
: Sugar confectionery is still the most
dominating and important confectionery category
due to its lower unit price than chocolate and gum.
In addition, consumer awareness of the dangers of
sugar-based confectionery on oral health is still
relatively poor among consumers in these
countries. They have a strong holding in developing
regions for cultural reasons, in addition to ease of
local manufacture, transportation and shelf-
stability of sugar products.
: Primarily, kids remain the
main target group for confectionery items. To
create a buzz among target consumers is a very
tedious and capital intensive activity. A kid these
days is very selective and has approximately 14
brands in his/her preference set (lack of product or
brand loyalty), luring him/her towards products is
extremely difficult. Companies come out with many
“firsts” in sales promotions (freebies such as tazos,
giga cards, temporary tattoos, magic candles) to
expand and sustain market shares.
: Consumers are
choosing chocolate according to region and the
level of cocoa solids, an approach similar to that in
wine and cheese tasting. Single-origin chocolate
will experience high growth over the next five years.
All the big global players in confectionery sector
export in large quantities as confectionery is
becoming a part of developing nations' growing
appetite forWestern food products.
: Sale of confectionery items is
induced by festivities or other social occasions.
Hence, special packaging for promotional activities
including “one-off” promotions — is increasingly in
demand. Companies engage in special limited
editions products and packaging to promote their
products and build brand strength thereby grabbing
not only the share of consumers' wallet but also
their minds.
: With
Cover Story - Sector in Focus
2010 2011 2012Region
Western Europe
North America
Asia Pacific
Latin America
Middle East and Africa
OVERALL
53.75 54.50 56.12
17.80 18.83 19.84
38.21 39.19 40.15
26.45 27.25 28.07
10.98 11.32 11.67
5.18 5.36 5.54
152.37 156.86 161.39
Source: Datamonitor
Global Confectionery Value Region-wise Forecast, 2010-2012 (USD billion, nominal prices)
Eastern Europe
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 8
the booming retail sector, confectionery products
have managed to get an increased presence on
shelves and also in inducing impulsive buying, thus
gaining much greater visibility, enhanced sales and
increased penetration.
: Heavy fluctuation in the
price of cocoa is adversely impacting the profit
margins of companies operating in this sector, as
chocolate based confectionery generates higher
sales revenues compared to other two components
of this sector. The recent hike in sugar price has
become another area of concern for the companies,
thereby bringing tremendous pressure on these
players.
: All most all the global
players have been integrating horizontally by
acquiring or merging with other food giants in sub
sectors like Kraft bought Danone biscuits, Nestle
bought Kraft's Pizza business, thus expanding their
product portfolio and increasing reach by using
existing distribution networks.
Confectionery brands rely on
advertising for brand building. In fact, TV advertising spend
is second highest for the confectionery segment. To enhance
visibility, companies engage in ATL activities and focus on
BTL as well in order to complement the overall marketing
programme. Confectionery sales are primarily retail sales
thus laying emphasis on point of purchase promotions like
posters, danglers, jars, 3-tier,5-tier stands, as confectionery
purchases are generally driven by impulse. Innovations,
limited editions and brand extensions including flavour and
texture developments such as Snickers Cruncher (from
Mars) or KitKat Orange (from Nestlé) are being launched to
sustain consumer interest.
There is lot of pressure on
companies to ensure retailers stock their products all the
time to bring about deeper market penetration and thus
enabling more products to reach more consumers. There is
heavy reliance on convenience stores and other formats of
organised trade. In developing nations however small retail
outlets and other unorganized formats like small grocery
stores, tobacconists result in the bulk of the sales. Supplying
to fragmented retail channels in developing nations is quite
costly, so it becomes absolute necessary for companies to
develop a comprehensive distribution network.
1. Highly competitive market due to fragmentation
2. Plethora of spurious products available
3. Huge investments in innovation and new product
development
Chocolates will remain the more
promising area of opportunity for confectionery giants
because it lends itself better to the increasingly accessible
(high-end, high income) markets. Sugar confectionery will
be next, with the best opportunities being captured by
unique novelty/specialty candies. Gum is the challenging
category going forward, as price points are low, volumes are
small, distribution costs are high, and competition is fierce.
Sugar-free confectionery demand is expected to grow
rapidly as there is a considerable increase in health
conscious population. In future, the main trend in
confectionery will be of experimenting with flavours and
variety, specifically a growing demand for health benefits
and 'better for you' ingredients, boosting the `natural'
credentials of brands through the removal of artificial
colours and preservatives and replacing them with
ingredients such as fruit juices etc. Eco-friendly
manufacturing efforts, like recyclable packaging, will
influence product development and consumer purchasing.
Another factor that companies need to look into is their
communication strategies. Since in many countries,
objections have been raised regarding advertising to kids, so
future growth can be dependent on creating sweets that are
as popular with adults as children.
by
Astha Pasricha
Sukhmani Grewal:
PGDM IB 2009-11
9. Prices of factor inputs
10. Horizontal Integration
Promotional Strategies:
Distribution Strategies:
Issues/ challenges
The Road Ahead:
Cover Story - Sector in Focus
AVATAR built
successful
connections
and
conversations
with the
visitors on
Facebook (close
to 1.3 million
fans), MySpace
(close to
800,000
friends) and
Twitter (over
25,000
followers)e-Globuzz, Volume I, Issue II Jan-March 2010 Page 9
International Marketing
Marketing of ‘AVATAR’The movie Avatar directed by famous James
Cameron who made a comeback after 12 yrs
was a smashing hit at the box office.
According to the Los Angeles Times, the cost
of making and marketing this magnum opus
from the “Titanic'' director James Cameron
was $430 million, though some have
suggested $500 million. This state-of-the-art
blockbuster which is about an evil 22nd-
century corporation raping a pure-utopian
planet, brought healthy profit to its makers,
with more to come in line with DVDs, action
figures, books, video games, and sequels
This movie has revolutionized the 3D industry.
In India, Reliance Big TV bagged the deal and
entered into strategic alliance with Fox Star
Studios. As by its very nature movies have a
short life time as they need to make an impact
in the first week of their release or they are
swiped from the minds of consumers. With
world entering into digital era, it opens the
opportunity for the marketers to a wide
population but this needs to be carefully fine
tuned to its last detail.
A lot has been talked about the success of the
movie. But the strategy and the effort that
went into the making of a trendsetter is worth
revealing. Marketing of the movie was done
at International level with attention paid to
every miniscule detail.
The comeback of a great director James
Cameron itself created curiosity among the
viewers. The audience was waiting eagerly to
see the brainchild of James on which he has
spent so much of time. This in itself drew a lot
of attention and created a buzz. August 21,
2009 was celebrated as Avatar's day with 100
IMAX 3-D theaters worldwide showcased 16
minutes of footage for the movie. The same
day Ubisoft made a debut with a trailer for a
videogame based on the film and Mattel
unveiled action figures inspired by the film's
characters. A day earlier, the teaser for the
very same film broke a record on Apple.com
after bong streamed more than four million
times on its first day.
The website of the movie was itself creative
that it had all the elements of pull strategy.
Visitors had access to more than the standard
fare of trailers, images and background
materials. The website offered side-scrolling
square boxes that showcase many of the
digital initiatives that make this movie stand
out. Fans had access to the story, character
bios, the music, and wallpaper downloads;
and they also had opportunities to contribute
content and showcase their interest in the
film -- including Pandorapedia, a wiki for all
things "Avatar," and the previously discussed
blogging community. Moreover the self crash
of the site by the viewers trying to book
advance tickets in August added fuel to the
fire and in way was related to the concept of
the movie, that is, Humans trying to destroy
home tree.
Avatar also exploited Social network sites as
they are popular marketing tool nowadays for
launch of any new product in the market and
they also have the potential of roping in a
large number of viewers. It built successful
connections and conversations with the
visitors on Facebook (close to 1.3 million fans),
MySpace (close to 800,000 friends) and
Twitter (over 25,000 followers). Due to its
wide reach, these sites were able to create
enthusiasm among the viewers and the
marketing team of Avatar fuelled it by adding
“Tweet to Listen" promo that required fans to
send a message onTwitter in order to listen to
music from the film. Avatar social media
strategy also extended toYouTube with close
to 11 million viewers, Flikr with 1 million
viewers and TypePad blogging community
(close to 4,000 members).
Avatar also had interactive trailers added to
the success of the movie. It had 11 points of
interaction and provided viewers with one
click access to each character. Mattel created
"Avatar" toys that buyers could activate and
"bring to life" through webcams and special
product tags, while Coke Zero produced
custom cans that opened up the world of
Pandora atAVTR.com.
The end result is that "Avatar" is now the
biggest box office movie of all time. The
movie has eclipsed $2 billion in total ticket
sales, driven largely by 3-D revenues and
international interest.
by
Shilpi Tayal
PGDM IB 2009-11
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 10
Q&AExcerpts of talk of
Mr O K Kaul, Executive Director, TATA International
with Shashi Shekhar and Manish Raj of PGDM IB 2008-10
& Sukhmani and Vikash of PGDM IB 2009-11, SIMSR
Mr. OK Kaul joined the leather business of Tata
International in 1975.He was promoted to vice
president of the Leather & Leather Products division in
1993 where Tata became the first leather company in
Asia to be certified with ISO 9000 and ISO 14000. O K
Kaul was later appointed as President of the Leather &
Leather Products Business. In April 2009, he was
appointed executive director of Tata International Ltd
Worldwide encompassing leather & leather products,
engineering and new business opportunities.
Mr. O.K. Kaul
Tata International has many businesses ranging from
aluminium, steel, auto components, solar
engineering to trading and modular housing. It's
primarily a trading organization. We do “Opportunity
Trading” – Somebody somewhere wants something,
Tata International fulfils it. Since Tata International
has a strong foothold and sound infrastructure in the
African continent; we act as distributor for Tata
Motors and not its competitor. After all we all fall
under one umbrella-Tata Group. Our role is to
promote small companies and is involved in total
supply chain. Tata International works with a trading
mindset adding value at each stage of the value chain.
Tata International runs on a model where it
empowers all its employees to operate as
entrepreneurs. We run Strategy workshops and
sessions wherein each vertical proposes its Business
Plan for the next five years, this is then discussed with
the whole team. Feedback is taken from other
verticals, the technical team and the senior
management on the feasibility aspects of the business
plan and only then is it taken forward. This may be
confusing for an outsider but this enables in quick
decision making and allows for flexibility.
Mr O.K. Kaul: We entered the retail space last year in
the bicycles segment in the north east India. We are
also considering into entering the leather shoes
Mr. O.K. Kaul: TSMG is Tata Group's consulting arm.Tata International provides its local domainknowledge to TSMG in the countries where TIL ispresent. Tata International Ltd scans the country andexplores market opportunities and risks. The alliancebetween TSMG and Tata International enhances thereach of TSMG in these international markets.Additionally, Tata International provides businessdevelopment and infrastructure support to TSMG forproject execution, local business knowledge andidentifying opportunities in these geographies.
segment to begin with and then diversify into leatheraccessories and garments. The move to enter retailspace is triggered by the simple fact that the sheerconsumption drives promising growth rate to Indianretail industry. As of now we are limiting it to Indianmarkets, however we will expand our operations to fewneighbouring countries, but not in the immediatefuture.
SIMSR STUDENT: Tata Group has several companies in
diversified businesses under its umbrella. How you do
you manage to tap group synergies for growth in
International Business? Have you ever felt that the
presence of so many companies has proved to be
disadvantageous to the prospects of Tata
International?
SIMSR STUDENT: Will we see Tata International
entering into retail and FMCG sector in the near
future? If so, is it going to be India specific or abroad as
well?
SIMSR STUDENT: How do you view the marketing
alliance in Tata International entered with Tata
Strategic Management Group?
Students should dirty their
hands in the industry rather
than just focusing on
powerpoint presentations
from day one. They should get
involved in the entire vicious
circle of activities.
Management education adds
value when you have prior
work experience. Internship
should focus on deliverables
rather than just getting a
certificate. And to achieve
deliverables, two months is
too short a time.
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 11
SIMSR STUDENT: How do you view Agriculture as a
potential lucrative sector and how can Tata
International leverage its competencies to tap this
sector at a global scale for International markets?
SIMSR STUDENT: Tata International is an end to end
SCM Solution provider in India through its Joint venture
DIESL. Will we see the value chain expanding to tap the
global logistics market of 3.5 trillion USD?
SIMSR STUDENT: What do you think have been the
effects of the Copenhagen summit on international
business environment?
SIMSR STUDENT: What is your view on Technical
Barriers to Trade (TBT) as non-tariff barriers to restrict
leather exports from developing countries like India,
since average and bound tariffs for leather still remain
high for developed countries, while for other categories
it has fallen with the advent of WTO.
SIMSR STUDENT: What in your opinion could be the key
changes you would like to see in the current
management education in India?
Mr. O.K. Kaul:. With the population increasing manifold
and the demand for food soaring, the agriculture sector
demands a lot of attention from both the government
bodies and corporate sector. Tata International wants to
create a business model whereby it can partner with
universities to conduct R&D programs to enhance
productivity in this sector. This project is still in the
nascent stage and it purely depends on the availability
of land and productivity potential. So if there is land
available for R&D in Latin America or Africa, we would
go there and conduct soil-crop fit testing and other
relevant tests. We could collaborate with either foreign
universities or Indian universities and other IT firms to
help us carry out this project. These projects are long
drawn and require time and effort to be brought to
maturity to meet its objective.
Mr. O.K. Kaul: Yes, expansion is certainly on the cards.
Our next step is to make our global presence felt. Drive
as we call it and DIESL as you call, is growing very fast
and so is the logistics sector. It has few organised players
and the unorganised ones are integrating with
organised players to increase value. Moreover, the
logistics sector is directly related to the growth in the
retail, hospitality and services sector. Thus with the
strengthening of these sectors, Logistics and our role to
provide value addition to these sectors has immense
scope.
Mr. O.K. Kaul: The greatest achievement of this summit
has been that it has been able to create awareness
among people, governments and the corporate sector.
It has helped people to have a GO GREEN mindset.
Companies have started thinking in this direction and
gauging opportunities to benefit from it too. Issues
related to global warming, carbon emissions and
related aspects such as carbon credits are being talked
about. Tata as a group has worked diligently on these
areas and has given its best to make the world a better
and greener place to live in. For instance, in the African
continent people prefer to deploy solar panels in the
new residential and office buildings. We have boarded
the wagon long back to address this.
Mr. O.K. Kaul: This is specifically a problem with leather
industry since there have been oppositions by the PETA
and other similar organizations. Leather industry is
fragmented and issues such as child labour and
degradation of environment have been raised several
times. There is a need now for organised players to
come together and be vociferous about their practices.
Tata has never been media shy and has been proactive
to communicate its practices and norms to the people.
But we need to be more aggressive to showcase our
norms and practices. To sum up, Corporate initiative is
the key in this regard and role of WTO can only be
leveraged if the organization takes the first step.
Mr. O.K. Kaul: Keep yourself updated. READ. Students
should dirty their hands in the industry rather than just
focussing on PPT presentation from day 1.They should
get involved in the entire circle of activities in the total
value chain. Management education adds value when
you have prior work experience. Internship should focus
on deliverables rather than just getting a certificate. And
to achieve deliverables, two months is too short a time.
Neither the intern nor the company employee has the
motivation to give the best or take the best. American
Universities have mastered these very effectively and
result is clearly evident all over the world. We have to
take a cue and emulate the same here.
Solution # 01
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 12
Debate: COPENHAGEN - Success or Failure for India?
Before going to the 15 Conference of Parties (COP) at the Danish capital i.e. Copenhagen Summit, India had three
key objectives. They were: No legally binding emission cuts;No peaking year; No international review of domestic
funded mitigation actions.Also Indian govt said that the outcome of the talk must be within UN framework
convention on climate change (UNFCCC), countries especially developed polluting countries who are put inAnnex-I
of Kyoto Protocol (KP) should stick to it even after its expiry in 2012 and also should abide by the Bali action plan on
long-term cooperative action.
Looking at the outcome of the conference which sets global warming target of
below 2 temp rise than that of 1990 and $100B annual financing by
Annex-I countries to the developing & poor countries to
fight the climate change, one can observe that it does
not meet the expectations of t h e w o r l d . T h e
CopenhagenAccord does not put any legally binding
emission cuts on any country, does not provide any
mechanism on how to achieve the temperature
target and how to raise & finance the fund to
developing & poor nations. Thus, it failed to stick or
strengthen the KP.Also the a c c o r d w a s m a d e
between few (26) countries including India inside closed
room and was not accepted by all the193 participating parties.
Coming to the positives from this summit, One of the most valuable
outcome has been the guarantee of the continuity of UNFCCC negotiations,
which will now continue atleast for a year despite the accord. Another success for
developing countries like India was that they
ensured that primary agenda of developed countries
to dilute the KP principle of “ c o m m o n b u t
differentiated responsibilities a n d r e s p e c t i v e
capabilities” were pushed back.Their attempts to dump the KP and alter significantly the terms ofUNFCCC were not
succeeded at the formal level. The developing countries' position that their voluntary mitigation actions, which are
not financially assisted, will be reported only through periodic national communication and will be reviewed only
domestically has been partially preserved.
By looking at the objectives of India & the outcome of the summit, I can easily say that India was able to meet its key
principles and was partially successful in others. Now after 3 months of the summit, the Copenhagen accord has
been endorsed by more than 100 nations, which provides a small boost to the accord.Thus, the summit was not the
last hope but it is “an important beginning” as termed byUNSecretaryGeneral Ban Ki-moon.
th
0
Success for India
by Abhay K Agrawal, Technologist, GE Energy
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 13
Debate: COPENHAGEN - Success or Failure for India?
As Kyoto protocol is about to expire in 2012, a strong conclusion was needed from Copenhagen, to address the globalclimate change. The Final document that emerged from the summit has no firm commitments in it at all. Instead theagreement simply stuck to the normal diplomatic nonsense about the necessity of tackling the problem, reflects theglobal failure.
India had set two distinct goals for itself when deciding its strategy for Copenhagen negotiations. First, it wanted toleave no room for the western media and politicians to paint India as obstructionist. Second, being firmly of the viewthat in the long run India will suffer disproportionately more from catastrophes resulting from global warming, itwanted to cut a deal that would lead to major reductions in carbon emissions worldwide.
Mr. Manmohan Singh went so far as to state in his maiden speech inCopenhagen that India will deliver on its promise of bringing downits 2005 emission intensity by 20 percent by 2020 even if anagreement were not reached in C o p e n h a g e n . T h i ssomehow initially managed to achieve its first goal. But itcan cost dearly to India. On one hand, it will not haveachieved the goal of avoiding e n v i r o n m e n t a lcatastrophes and on the other; it would have ended upcompromising growth and poverty alleviation.
Prime Minister Singh will need to carefully weigh thiscost of India's own mitigation commitments against thebenefits to be reaped from improved commitmentoffers from industrial countries in the negotiations for a finalclimate accord. He must remember that given just 4 percent share inglobal emissions, mitigation by India by itself has virtually no impact onfuture global warming. His commitments will acquire value only if major emitterscountries sign on to an ambitious mitigation agreement. Under existingtechnologies, cuts in emissions or their growth are almost sure to translate intocuts in energy consumption or its growth, which would in turn adversely impactIndia's GDP growth and poverty alleviation.
With India's initial stand, that given the country's lowper-capita emissions, India should not be subjectedto any mitigation commitments Singh went on step-by-step to raise the level of his c o u n t r y ' s v o l u n ta r ycommitments. After bringing down emission by 20 %, he proceeded to commit to the goal of holding the averagetemperature increases around the globe to 2°C. This was followed by the announcement of eight national missionsaimed at mitigation.
As a part of as yet non-binding Copenhagen Accord, Singh also accepted the U.S. demand for submission of mitigationplans & progress report on mitigation to the UNFCCC. In principle, this provision can be seen as a first step towards theconversion of what are currently “voluntary” steps towards mitigation into internationally mandated commitmentthat Singh has promised not to accept under any circumstances.
These progressively rising levels of concessions have not led to any improvement in the offer by the United States,which currently stands at cutting it's country's 1990 emissions by merely 3 percent by 2020. This meager U.S.response testifies to Singh's failure to achieve his second objective.
Failure for India
by Pratik Jha, Territory Manager, Hindalco Industries Ltd.
Book Review
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 14
THE NEW AGE OF INNOVATIONTHE KEY TO CREATING VALUE & THE FUTURE GROWTH
The book co-authored by C K Prahalad and M K
Krishnan is about co-creation of value by companies
and customers together.
The fabric of the book is woven from two threads,
expressed as formulas. N = 1 means focussing on “one
consumer experience at a time"; R = G means that
"resources from multiple vendors and often from
around the globe". N=1, is different from mass
customisation offered by companies. Moreover, the
range of skills needed for N=1 approach, can only be
achieved by building collaborative networks by
companies. Also, there are certain capacities,
capabilities and flexibilities that one needs to build in
one's business systems, in one's human capital and
one's geographical reach. Prahalad and Krishnan
write that all firms will access resources from a wide
variety of other big and small firms—a global
ecosystem. Company's internal focus should be on
gaining access to resources, not necessarily owning
them.
Further in the book, the authors emphasize the need
of information and communication technology (ICT)
architecture that can connect business processes and
analytics to data and application. In a rapidly
changing environment business process cannot be
static. There is a need for continuous innovation.
Continuous Analysis is required for insights for next
innovations in the organizations. They also
emphasize how legacy systems need to be replaced
to make the organization more flexible to
accommodate the N=1, R=G model. They present a
case of lot of Indian companies who have adapted this
model and have built flexibilities in their systems.
They make a case for the strategic importance of IT
and how organizations cannot afford to write it off as
a commodity.
Further they explain the mindset changes that the
managers need to go through to accept and be the
change that would enable the organization for this
new model. They talk about the new requirements in
talent management which again needs to be both
flexible and mobile.Authors also talk about the role of
leadership in bringing in these changes in the
organization.
The chapter on Efficiency and Flexibility highlights a
challenge that every company that has ever tried to
be both nimble and efficient has faced. There is a
distinct tension between the two and it is often not
resolvable. The chapter also discusses problems
moving from the old way to the new way. The final
chapter, An Agenda for Managers, promises that the
author's model is the one that will be the basis for
innovation and value creation. There are some good
advice like "learn by doing, take small steps" and "A
long-term focus with short-term actions is the
essence of organizational transformation."
They include examples of failures and mistakes. In
one powerful example, the authors discuss about a
"major auto supplier" in the U.S shifting the sourcing
of various parts toChina. Unexpectedly, what seemed
like a clear-cut business decision had a negative
impact on many levels: The logistics of air-freighting
parts from China wiped out any cost benefits, while
the resulting lack of flexibility and longer lead times
meant that the company's internal design process
also had to be entirely rethought. The example
provides a salient reminder of the importance of
stepping back and thinking about the big picture, to
consider the existence of less codified processes and
systems, and to identify and pre-empt the potential
consequences of any decision.
Although, the concept has been beautifully packaged
and presented, it is tough to fully agree with the
universality of this concept. At times the book gives a
feeling of being written for IT companies, especially
those having their primary base in India. It would have
been better if there were as many cases or examples
from old traditional companies who have
transformed or remodeled themselves to adapt to
the model proposed in the book.
SometimesThe New Age of Innovation veers into the
academic speak and formulaic structures so beloved
of college professors, and there's a fair amount of
management jargon that can be grating at times. But,
in the main, this is a fairly breezy and informal read
that provides a timely snapshot of a rapidly
transforming business landscape. As the authors
make clear, this transformation is neither optional nor
reversible. This book provides a valuable primer for
those wishing to stay on for the ride.
by
Parul Shrivastava
Mitul Shah
PGDM IB 2009-11
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 15
International Business News
India and the EuropeanUnion will be entering aFree Trade Agreement(FTA) by the end of thisyear which could open upnew export opportunitiesworth USD 9 billion forIndia. Daniele Smadja,Ambassador, Head of ECDelegation to India, saidthe exact date for signingthe pact would be decidedafter the final round oftalks in March. IndianP r i m e M i n i s t e rManmohan Singh and EUCommission PresidentJose Manuel Barrosowould be finalizing theagreement soonTerming India for its fastemergence as a majorpower in the region,Smadja said the countryfigured in the EU's list ofsignificant trading partners
as one of the first tennations. "Once the FTA isf i n a l i z e d , b u s i n e s sbetween the two will go upseveral folds." Tradebetween India and the EUcurrently stands at 78billion euro (USD 107billion), but is still less thanone-fifth the value of theEU's trade with China. Inr e c e n t y e a r s t r a d ebetween India and EUc o u n t r i e s h a d b e e ngrowing at 16% a yearcompared to EU's overallgrowth rate of trade of tenper cent on account of thegrowth performance ofthe Indian economy.
Toyota's recall of almost 8million cars across theworld and the subsequentsuspension of sales andp ro d u c t i o n o f e i g htmodels with potentialfaulty accelerator pedalshas sent shock wavesthrough the industry.Toyota announced onFebruary 1st that it hadcome up with a cure forthe sticking pedals which,along with badly fittingfloor mats have beenblamed for at least 19deaths and more than2 , 0 0 0 i n c i d e n t s o f“ u n i n t e n d e d
acceleration”. Toyota hasput the cost of the recallsat $2 billion in the firstquarter alone. Toyota'ssales in America lastmonth plunged by 16%compared with a yearearlier, while those ofGeneral Motors rose by15% and Ford's by 24%,allowing it to reclaim thenumber-two slot in themarket it lost to Toyota in2 0 0 7 . M r T o y o d ap ro m i s e d a v i s i t toA m e r i c a , t h e c a rcompany's largest market,to see the damage toToyota's reputation for
himself.
Other carmakers, notablyFord and the ambitiousVolkswagen Group, haveclosed the quality gap anda r e o f f e r i n g m o r einteresting cars. It is theworld's best selling hybridcar and Japan's mostpopular new car of all.Around half of the carsaffected by this recall arePriuses in Japan. This willundoubtedly do no goodfor a company that isattempting to maintain itslead in hybrid cars ascompetitors line up tolaunch competing green
models. The charge sheetagainst the companylengthens dai ly too.Toyota probably faces anavalanche of class-actionlawsuits in America whichwill prolong the adversepublicity. What is clear forT o y o t a a n d o t h e rcompanies that may findthemselves in a similarposition is that swift anddecisive action may bepainful but less agonisingthan letting a problem boilover and then attemptingto clear up afterwards.
India-EU FTA to be
completed by Oct 2010Kraft takeover Cadbury
Cadbury, a leading sweetsa n d c h o c o l a t emanufacturing companyof the world has lost itsindependence after theyaccepted the deal withKraft, one of the foodgiants of the UnitedStates. As per the reports,the board members ofCadbury has decided tosell the brand to Kraftafter they modified thedeal and increased theamount of money. Thetakeover battle betweenKraft and Cadbury wasgoing on for severalmonths and the finaldecision ultimately camein favour of the KraftCompany.Though the US foodcompany, Kraft has beensuccessful in acquiring theownership of Cadbury,
they might have to facechallenges from Hershey.It has been reported thatKraft's next aim would beto persuade the majorstakeholders of Cadbury,as the time for counteroffer will remain open tillJanuary 25. They will haveto act cautiously asHershey might use thisopportunity and try to winthe ownership of thecompany. The takeovercreates fresh worries forCadbury workers in thisc o u n t r y, w i t h Kra f tpromising hundreds ofmillions of dollars inannual savings from thedeal, which analysts saymeans some of Cadbury's45,000 workers aroundthe world will lose theirjobs.
Toyota's ongoing troubles…It's not stopping...
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 16
HARMONIZED SYSTEMS
HUSBANDING
BUNKER ADJUSTMENT FACTOR
FORCE MAJEURE
LAYCAN
DUNNAGE
MALA FIDES
JETSAM
ALL RISKS CLAUSE
SNAKE LOADING
PRO FORMA INVOICE
FOUL BILL OF LADING
A provision that establishes international uniformity for product classifications.
Term used by steamship lines, agents, or port captains who are appointed to handle all matters in
assisting the master of the vessel while in port to obtain bunkering, fresh water, food and supplies,
payroll for the crew, doctors appointments, ship repair, etc.
A Fuel Surcharge expressed as a percentage added or subtracted from the freight amount, reflecting
the movement in the market place price for bunkers.
The title of a standard clause in marine contracts, exempting the parties for non-fulfillment of their
obligations, as a result of conditions beyond their control, such as earthquakes, floods, or war.
Stands for "laydays commencing / laydays cancelling" and is a spread of dates which provides for the
earliest date for the ship to arrive and for laytime to commence
Materials of various types, often timber or matting, placed among the cargo for separation, and hence
protection from damage, for ventilation
A seller's representation that goods are usable for a particular purpose, when in fact the seller knows
that the goods are not.
Articles from a ship or ship's cargo that were thrown overboard
An insurance provision, which provides
additional coverage to an Open Cargo
Policy, usually for an additional premium.
Loading products into a container in the
sequence with which the goods will be
unloaded and stored in at destination.
Draft invoice sent to an importer by the
exporter prior to order confirmation and
shipment to assist in obtaining import
licences or foreign exchange allocations.
A receipt for goods issued by a carrier
bearing a notation that the outward
containers or goods have been damaged.
Did
these
terms?
you
know
e-Globuzz, Volume I, Issue II Jan-March 2010 Page 17
CROSSWORD #02
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1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
ACROSS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
The process by which a country
becomes a member of an
international agreement, such as the
WTO or the European Community.
(9)
Official discussion with another
government carried out on
instructions. (8)
A document that establishes the
terms and conditions of a contract
between a shipper and a shipping
company under which freight is to be
moved between specified points for
a specified charge. (3)
The means companies select to
achieve their objectives. (8)
An intermediary storage facility
where goods are kept temporarily for
distribution within a country or for re
export. (8)
The Japanese process of continuous
improvement, the cornerstone of
TQM. (6)
The practice of charging or paying
exorbitant interest on a loan or other
transaction. (5)
Taxes on imported goods and
services, levied by governments to
raise revenues and create barriers to
trade. (6)
A government grant that gives
inventors exclusive right of making,
using, or selling the invention. (6)
A document issued by a bank at the
buyer's request in favor of the seller,
promising to pay an agreed amount
of money upon receipt by the bank of
conforming documents with a
specified time. (3)
An agreement among, or an
organization of, suppliers of a
product to limit production in order
to minimize competition and
maximize market power. (6)
The treaty, formally known as the
Treaty on European Union, signed in
1992 that led to the unification of
many European countries. (10)
Korean business groups that are
similar to keiretsu and also contain a
trading company as part of the
group. (7)
The act of seizing commercial
exchange with a particular country.
Such act is common during wartime.
(8)
In an acquisition or merger, when the
value of the combination is greater
than the sum of the individual parts.
(7)
A form of corporate acquisition in
which one firm absorbs another and
the assets and liabilities of the two
firms are combined. (6)
Collaborative groups of vertically and
horizontally integrated firms with
extensive share cross-holdings and
with a major Japanese bank or
corporation at the center. (8)
A community made up of Bolivia,
Colombia, Ecuador, Peru and
Venezuela. (6)
An arrangement which establishes
unimpeded exchange and flow of
goods and services between trading
partners regardless of national
borders. (3)
A simultaneous spot and forward
foreign exchange transaction. (4)
A treaty between two countries to
ensure that investments between the
two countries receive the same
treatment as domestic or other
international investments. (3)
A domestic tax assessed on the
manufacture, sale, or use of a
commodity within a country. Usually
refundable if the product is exported.
(6)