An Interactive Narrative Platform for Story Understanding ...
e-Detailing Platform 100% interactive
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Transcript of e-Detailing Platform 100% interactive
V E R S I Ó N 1 . 1
COLLABORATI
ON
SOLUTI
ONS
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Rem
ote e
-De ta
i li n
g
Pharm
aceut i
ca l
¿who we are ?
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We are a group of companies with 15 years of operation in Mexico dedicated to the integration of telecommunications and collaboration solutions to meet corporate communication needs of companies in Mexico and Latin America.
Collaboration Service Leaders in Latin America. With a team of over 40 members Developers in Mexico and India A Comprehensive Portfolio of Services Collaboration
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Product Portfolio
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We currently provide solutions:
• Conference Call: Freeswitch based on technology derived from Asterisk (Open Source) and running on Linux.
• Webconference: Based on WebRTC technology developed by Google • Conferencing Platform • IVR: virtual switch solution • Call Center Solutions • Development of mobile apps: We have developers for iOS and Android platform • Development of tailored functions, based on Java, PHP, MySQL and HTML:
Solutions tailored to customer.
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Diestro PharmaWeb - Remote e-Detailing
It is a Web application that allows representatives to promote Medical product portfolio of the company.This tool allows you to:
• Recording of all promotional calls • The Promotional calls are 100% real• Expand coverage and frequency of force health promotion• second contacts• Calls to physicians Remote locations (villages, distant cities)• Calls to physicians Suburbs in major cities or intermediate• Calls to Medical Centers, Hospitals, medical residents, students• Calls to national or international level (small countries)• Being permanently in contact with the physician target• Calls to other audiences : Nurses, Pharmacists
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Elements of our Managed Service Medical Calls
Web conference platform developed for the needs of the medical Promotion activities more efficient TrainingMonitoring and operation of the platform New Releases and Updates Development of new features Support Second and third level
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Features
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Home
Access to Intranet
Access to Meeting
news
Dashboard
Module allocation and scheduling appointments
Live Call Screening
Module audits and reports
Representative Information
Recording module together
Ppt presentation of documents
prompter
Guide cycle folder
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Chat audiovisual content Library files and documents Section of rapid surveys (with online results) Viewing and downloading documents (library) Integration of participants per conference call Outbound calls via internet (possibility of communication to landline or cell
Physician) Log of Meeting
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Proof of Concept
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The prototype to be used in the PC has the following features: :
Log In page with Look & Feel of the company They can select the access mode, either as Representative or
Medical. They can select the category (specialty) who need to submit. Within the application find video presentations and preloaded
according to the selected specialty. They may choose from the presentations and videos to show the
doctor. Chat Area Dialpad which enabled to make calls directly to the Physician`s
computer equipment whether mobile phone or his office. Module surveys Medical Needs
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Home They can choose to enter as a promoter, manager or telemarketer. As well as a doctor who will attend an appointment has been scheduled.
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Dashboard You can have a complete and summary view of the visits, scheduled appointments, usage statistics, upcoming appointments as well as the activity of each of the Reps.
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Managing library contents Page for updating the content to be available for the Reps make their
Calls. The content is multimedia, it can contain videos, presentations and documents.
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APPOINTMENT SCHEDULING THE NARROW PERSONNEL APPOINTMENTS, USE THIS SCREEN TO SCHEDULE THE APPOINTMENT TO REP OCCUPATION
BASED ON YOUR SCHEDULE. IN ADDITION TO THE POSSIBILITY OF LAUNCHING A CALL "IN FLIGHT" WITH REPS AVAILABLE.
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REP TIMING MANAGEMENT
THE REP WILL SEE HOW YOU ORGANIZED YOUR DAY AND MONTH. IN ADDITION TO THE CONTENT AVAILABLE ON THE BASIS OF QUOTATIONS ACCORDING TO THEIR SPECIALTY.
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TELEMARKETING MODULE TO SCHEDULE APPOINTMENTS WITH REPS AVAILABLE. IT CAN BE BASED ON SEVERAL CRITERIA, INCLUDING THEIR SPECIALTY, THEIR SPARE
TIME OR SOME OTHER DEFINED CRITERIA.
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MODULE TO CARRY THE MEDICAL CALLTHE REP HOLDS HIS APPOINTMENT HAVING MULTIPLE ITEMS
Keyboard to initiate the call to the doctor if
necessary
Area to write and chat with
the doctor
Area to schedule a
next appointment
Area showing the slides within the presentation
being made
Presentations and documents available to the physician
Videos available to
strengthen the presentation
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SCREEN PRESENTATION FOR THE PHYSICIANTHE PHYSICIAN RECEIVES THE PRESENTATION VIA THE FOLLOWING WHICH THE REP CONTROLS.
Area showing videos from the
Rep strengthening the
promotional message
Section Surveys Marketing
Information related to the Rep
Area where the doctor can write
and chat with Rep
Display area of the
promotional Message
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V E R S I Ó N 1 . 1
Juan Carlos ReyCarrera 51 No. 97a-37, Ofna 402Bogotá ColombiaTrab.: +57 (1) 6364155Móvil: +57 (313) 2910715email: [email protected] 2: [email protected]: juancarlos.rey
Antonio Mayer LucidoGeneral Antonio León 65 bis,Col. San Miguel Chapultepec,Deleg. Miguel HidalgoMéxico, D.F. 11850,MéxicoTel: +(5255) 5234 6521 al 24email: [email protected]
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