E-Collaboration Culture -slides 2011

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Marco Bettoni Fernfachhochschule Schweiz (Swiss Distance University of Applied Sciences) III Congresso Nazionale CKBG  Bari, 6-8 aprile 2011 Empowerment, Formazione, Tecnologie. L'Individuo, il Gruppo e l'Organizzazione http://www.ckbg.org/congresso2011 The Concept of E-Collaboration Culture Model & Experiences

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Marco BettoniFernfachhochschule Schweiz

(Swiss Distance University of Applied Sciences)

III Congresso Nazionale CKBG  – Bari, 6-8 aprile 2011Empowerment, Formazione, Tecnologie.

L'Individuo, il Gruppo e l'Organizzazione

http://www.ckbg.org/congresso2011

The Concept ofE-Collaboration Culture

Model & Experiences

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 Failure of E-CollaborationWhy?

Efé children of the Ituri Forest in Zaire (Rep. of Congo, central Africa)

begin the Osani game by sitting in a circle, feet touching, all connected.

… because we focus on technolgy … and neglect the human dimension (individual & social) 

Marco Bettoni

Picture: Osani Circle Game ; Source: http://www.connectingdotz.com/osani-circle-game.html 

M. Bettoni, 6.4.2011

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M. Bettoni, 6.4.2011

Agenda

1. Systemic view

2. Three hypotheses

3. A model: e-collaboration culture

4. Three trends & three experiences @ FFHS

5. Open questions

NEGOTIATEDmeaning

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M. Bettoni, 6.4.2011

Collaborative Learning SolutionThree Success Factors

Online Community* systemic view * 

structure processes 

people

social network

interaction  production 

* Learning* Working* Leading

activity method 

1. Communityof Practice

2. Web 2.0Space

tools method 

3. E-CollaborationCulture

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Hypotheses H1, H2, H3

Online collaborative learning, too be successful,needs:

1. Interaction : Community of Practice

2. Shared space : Web 2.0 as “Cyber Ba” 

3. Production : E-Collaboration Culture

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M. Bettoni, 6.4.2011

Organizational CultureEdgar H. Schein (1995)

Visible structures, products,processes, behaviors( easy to observe, difficult to 

interpret) 

Explicit strategies, goals,philosophy(stated values)

Tacit assumptions,perceptions, thoughts,

feelings(foundations for values and actions)

Source of picture: http://en.wikipedia.org/wiki/Edgar_Schein  

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 E-collaboration cultureWHAT & WHY?

M. Bettoni, 6.4.2011

Success innegotiatingmeaning

NEGOTIATEDmeaning

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 1. NETWORKED learningStudent Perspective

M. Bettoni, 6.4.2011

Drexler, W. (2010) The networked studentmodel for construction of personal learningenvironments: Balancing teacher controland student autonomy. AustralasianJournal of Educational Technology2010, 26(3), 369-385.

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1. NETWORKED Learning Model:IFeL Tetrahedron  

Online: http://www.ifel.ch/ 

Learning process control: shiftfrom teacher to student

Shift from informal exchangeto cooperative learning

Development fromnovice to expert

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 1. NETWORKED learningOnline course E-Collaboration 2010“ 

M. Bettoni, 6.4.2011

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 2. PARTICIPATIVE workingNature of Work 2010-2020: Ten Key Changes

1. Distributed co-creation moves into the mainstream

Co-creation of products / services

B2C, C2C

Design, develop, market, support

2. Making the network the organization

Networks of employees across „siloed business units “  

Social network as pool of talents“ for projects

3. Collaboration at scale

Growth of knowledge work & knowledge workers

Need to understand knowledge work / collaboration

Technology by itself cannot foster collaboration

Source: Bughin, J. et al., Clouds, big data, and smart assets: Ten tech-enabled business trends to watch. McKinsey Quarterly, August 2010 

M. Bettoni, 6.4.2011

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2. Participative Working ModelKnowledge Cooperation 

Bettoni, M. & Eggs, C. (2010) User-Centred KnowledgeManagement: A Constructivist and Socialized View.Constructivist Foundations vol. 5, N°3 , 130-143www.univie.ac.at/constructivism/journal 

Bettoni M., Andenmatten S., Mathieu R. (2007) KnowledgeCooperation in Online Communities: A Duality of Participationand Cultivation. In: Electronic Journal of KnowledgeManagement , 5 (1), 1-6. http://www.ejkm.com/  

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2. PARTICIPATIVE workingIdea Management at FFHS

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 3. FACILITATIVE leadingNature of Work 2010-2020 - Ten Key Changes

1. De-routinization of Work

2. Work Swarms

3. Weak Links

4. Working With the Collective

5. Work Sketch-Ups

6. Spontaneous Work

7. Simulation and Experimentation

8. Pattern Sensitivity

9. Hyperconnected10. My Place

Source: Austin, T. 2010, Watchlist: Continuing Changes in the Nature of Work, 2010-2020.

Gartner Research, ID:G00174602

Collective Leadership: each 

member can assume key roles  

M. Bettoni, 6.4.2011

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 3. FACILITATIVE leadingUniversity Hierarchy with a Research Network

M. Bettoni, 6.4.2011

ExecutiveDirector 

ResearchDirector 

Director„s office 

AdministrationBusiness School& Engineering

ComputerScience

Teaching TeachingAcademicServices &

QM

Core Group

CoRe 

RESEARCHNETWORK

Scientificboard 

Board of directors of FFHS

Strategy Group 

Research Group

IKIT

IWN

IFeL

ISIP

TaFi

IMI

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 3. FACILITATIVE leadingby ICA (USA)

Facilitative Leaders respectfully elicit theinsights, creativity, and wisdom fromothers

Invite and sustain the activeparticipation of all members of the group

in depth dialogue and decision making Use consensus based methods to arrive

at decisions that are owned andsupported by all members of the group

Create an environment where each

individual profoundly respects thewisdom and contributions of eachmember of the group

From: http://www.facilitativeleader.com/m_fl_overview.html  

future core competency will be 

“facilitative”, not 

“command and 

control” leadership

Barry Libert

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 E-Collaboration CultureSome Open Questions

Process of negotiation of meaning … 

Process of negotiation of participation

… 

Trajectories of progressive belonging

… 

Process of individual positioning (Ligorio & Hermans 2005)

… 

Construction of a collective identity

…. 

M. Bettoni, 6.4.2011

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Thank you for your attention!

Picture by: Christian Vogler, www.workonweb.ch 

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 Recent Publicationsby the presenter„s team 

Bergamin, P., Bettoni, M., Ziska, S. & Eggs, C. (2011) "Reference Course Model: Supporting Self-regulated Learning by Cultivating a University-Wide Media Culture". In G. Dettori & D. Persico(eds.) Fostering Self-regulated learning through ICTs. IGI Global, Ch. 20, pp. 334-351.

Bettoni, M. & Eggs, C. (2010). "User-centred Knowledge Management: A Constructivist andSocialized View". Constructivist Foundations, Vol. 5, number 3, 130-143.

Bettoni, M., Bernhard, W., Eggs, C. & Schiller G. (2010) Idea Management by Role BasedNetworked Learning. In: E. Tomé, Proc. 11th European Conference on Knowledge Management,

Universidade Lusíada de Vila Nova de Famalicão, Portugal, 2-3 September 2010, Vol. 2, pp 107-116. Reading: Academic Publishing Ltd.

Bettoni, M., Schiller, G. & Bernhard, W. (2008) Weak Ties Cooperation in the CoRe KnowledgeNetwork. In: D. Harorimana & D. Watkins (eds.) Proc. of the 9th European Conference onKnowledge Management, Southampton Solent University, Southampton, UK, 4-5 September2008. Reading: Academic Publishing Ltd, 59-66.

Bettoni, M. & Bernhard, W. (2007). CoRe – Linking Teaching and Research by a Community-

Oriented Strategy. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2007 , Chesapeake, VA: AACE, 2354-2362.

Bettoni, M., Bernhard, W., Borter, F., Dönnges, G. (2007) The Yellow Tool – Making Yellow PagesMore Social and Visible. In: Martin, B., Remenyi, D. (eds.) Proc. of the 8th European Conferenceon Knowledge Management, ECKM 2007, Consorci Escola Industrial de Barcelona (CEIB),Barcelona, Spain, Sept. 6-7, 2007, 118-124.

M. Bettoni, 6.4.2011

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Sito Web: www.ckbg.org Sito Convegno: www.ckbg.org/congresso2011 

CKBG  – The Community: www.ckbg.org/forum 

Pagina di Facebook: http://tinyurl.com/ckbgpage-fb Gruppo di Facebook: http://tinyurl.com/FB-CKBG 

Gruppo su Twitter: http://twitter.com/ckbgit Convegno: #emp11 

Sito Web: http://linkd.in/ckbg_group 

Profilo su Slideshare: CKBGShare 

http://www.ckbg.org/

Connessioni

M. Bettoni, 6.4.2011