Dynamics 365 Operations

What is Dynamics 365 Operations

Business Processes

DYNAMICS 365 BUSINESS APPS

Sales

Customer Service

Marketing

Field Service

Project Service Automation

Operations

Data Data

Business Processes Business Processes

Adaptability of business processes

Other datasources

Microsoft AppSource

3rd PARTY APPS PURPOSE BUILT APPS FOR MY TEAM

Custom Apps by PowerApps

Common Data Service

Compose Workflow by Microsoft Flow

Business Processes

OFFICE 365,

APPS & DASHBOARDS

PRODUCTIVITY

4

History of Dynamics 365 Operations

Dynamics AX 2012 R3

Dynamics 365Operations

Dynamics ‘AX 7’

20152011-2014 2016

CloudImproved functionality Rebranding

Continuous improvement

What’s new in Operations

Microsoft Confidential

Manufacturing/SCM• Production floor management workspace• Master planning workspace• Demand forecasting (Microsoft Excel Integration)• Demand forecasting (Azure Machine Learning integration)• Warehouse Mobile Devices Portal

Future out of the box functionality• Consignment stock• Vendor collaboration• Visual production scheduling• Warehouse enhancements for high volume distribution centers• Additional warehouse support in manufacturing • ……

Embedded Power BI• Financial performance • Human resource management• Retail• Cost management• Sales and performance• Purchase spend analysis• Cost accounting

Future out of the box functionality• Asset management Power BI content• Cash flow forecasting Power BI content• Cost accounting Power BI content• Credit and collection management Power BI content• Expense management Power BI content• Warehousing PowerBI content• ……

What’s new in Operations

Microsoft Confidential

Easily Design Mobile ExperiencesProvide power users with a platform to design mobile experiences for their organization without coding.

Future out of the box functionality• On-hand inventory across facilities• Mobile warehouse app• Mobile approval of POs and Invoices• Mobile time and expense entry• ……

What’s new in Operations

Microsoft Confidential

Dynamics 365 OperationsWhat’s hot

• Dynamics 365 Sales integration• Excel integration• Machine learning• Mobile app• PowerBI integration

10

What are we looking at today

End to end scenario

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Dynamics 365 Sales and Operations integration

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Master data management with Excel integration

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Sales order integration

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Demand planning with Machine learning

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Releasing orders with Mobile app

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Managing inventory with Power BI

Create customer in D365 Sales

Manage master data using Excel integration

Create Sales order in D365 Sales

Demand planning with Machine learning

Release sales order using mobile device

Manage inventory using Power BI

Thank you.